--- title: Infegy Starscape Reviews meta\_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 214 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews & Product Details Visit Website Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. * * * Product Website Infegy Starscape Seller [Infegy](https://www.g2.com/sellers/infegy) Discussions [Infegy Starscape Community](https://www.g2.com/products/infegy-starscape/discuss) Solution Type All-in-One Overview by Nancy Dexter-Milling Show More ## Pricing Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/23/2023 "A great tool for customer analysis" 5/5 What do you like best about Infegy Starscape? You get to find real conversations about any subject worldwide and get to analyze it from the customer's view. As for customer service goes, they have one of the bests teams to support you every step of the way. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Even when I love the Atlas tool and we do use it constantly, Canvas has a lot of catching up to do with Atlas, in regards of the type of information that can be managed in the tool. The other thing about Canvas is the usability it is very time absotving to edit the information. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It gives us relevant information about topics that are extremely expensive to obtain in a small country that has no real sources of data on most industries. It has allowed us to dive deeper on specific subjects and problems that our customers require clarification to execute their social media strategies. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8133333/official_response/edit) We so appreciate your detailed and positive review! Our Client Success team loves to hear how they are taking care of you. We also appreciate your recommendations on how we can improve Canvas. The good news is that there is a massive update coming soon that we think all of our Clients will love. Please keep in touch and let your Client Success Lead know if you have any questions. Thank you again! Validated ReviewerIncentivizedSource: Seller invite IF Isabel F. Enterprise (\> 1000 emp.) 3/21/2023 "New to the program, and received very thorough 1:1 training." 5/5 What do you like best about Infegy Starscape? I enjoyed my training and how I was able to ask as many questions as I wanted. I also enjoy how the platform is very easy to use and self-explanatory. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I haven't been able to dive into it too much yet, but I will definitely be using it when I want high-level information. If I need more detailed info, I will use a different platform. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? When I want to understand what a brand is being associated with online, or what conversation is happening around a brand or within an audience, Infegy is what I will turn to. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7854230/official_response/edit) Isabel, thank you so much for taking the time to share your positive experience with our platform. We're thrilled to hear that you're finding it to be so useful and that the training was helpful! As always, please let us know what else we can do to help you to achieve your goals! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/7/2023 "Helpfully insightful" 4/5 What do you like best about Infegy Starscape? I like the standardized insights that can be easily accessed. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Some of the terminology used for the insights/metrics can be confusing compared to what's standard in the industry(ex: Infegy's definition of reach differs from the typical digital marketing definition) Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Gives me an easy way to understand social sentiment and volume of conversations around specific topics Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8834447/official_response/edit) Thank you for sharing your positive experience with our platform. We're glad to hear that it's helping you to be more efficient and effective in your market research work. Also, I really appreciate your feedback, and I'll be passing that along to the team to review terminology and how we can help make this even better for you. Looking forward to continuing to help you progress your goals! Validated ReviewerIncentivizedSource: Seller invite ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Global Head of Analytics Mid-Market (51-1000 emp.) 11/29/2022 "Infegy: The Best Tool on the Market for Consumer Research" 5/5 What do you like best about Infegy Starscape? Infegy is fast and powerful. For me, any platform that gives me "speed to insight" always tops the list. I can get inside in literally 10 minutes about a topic, brand, audience, and just about anything else. Also, they give you the ability to blend data sources and cross reference insight which makes it even more valuable. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? My team and I like to be hands-on with the platforms that we use. There aren't a lot of self-service features when it comes to building audience segments. While this is a disadvantage for some, the team at Infegy is fast respond and can usually get what we need in 24 hours. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy Atlas provide me and my team with very quick insights that helps us solve problems for our clients quickly and efficiently. That is their goal: to give their clients the ability to pull insights that are actionable and relevant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Madelynne J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Madelynne J.") MJ Madelynne J. Brand Strategist Mid-Market (51-1000 emp.) 3/1/2023 "Great customer service and powerful metrics" 5/5 What do you like best about Infegy Starscape? Infegy is a powerful tool that helps us monitor our consumer audiences' values, interests, and responses to campaigns. The customer service is excellent and the team is full of true experts! Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Because it's a powerful tool, there's a hefty learning curve, but the customer service team is quick to help us understand how to use the tool for our research and monitoring. They're flexible and have set up work sessions and are always available. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Helping us keep an eye on the business from an integrity aspect. Instead of only monitoring our followers, we can look at how all users respond to our work. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7780549/official_response/edit) Madelynne, we love to hear that our platform is helping you to gain insights and that our customer service has been helpful! They truly want to make you successful. We also appreciate your feedback on the learning curve and look forward to hearing your feedback after our new update is released. Thank you for taking the time to leave us a review! Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") CP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 5/9/2023 "Learn What's Possible" 5/5 What do you like best about Infegy Starscape? Atlas is one of those tools that has a built-in weekly "Aha" moment because there are so many ways to use it. The flexibility to adjust it to your use is amazing. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Managing long queries was a struggle at first and the learning curve felt steep. But once I got the hang of the basics and learned about other tools to use alongside Atlas, I found myself becoming more comfortable and creative in the space in a short amount of time. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Trying to gather information on all 50 states' natural resource agencies seemed like a nearly impossible task. Atlas helps us discover the conversations with ease. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8055362/official_response/edit) Thank you so much for your business and for digging in and learning how helpful Infegy Atlas platform is. If you ever have additional questions, you know that we are here to help you find what you need or show you the tips and tricks to getting the most out of the tool! Thank you again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") IM Verified User in Market Research Enterprise (\> 1000 emp.) 5/11/2023 "Easy to use" 4/5 What do you like best about Infegy Starscape? It is super easy to use. The built-in boolean guiding tool helps to save time of time building the query. The filter presets are sufficient and easy to use. My favorite is that the output is really to incorporate into my presentation decks and is aesthetically pleasing. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? When using Infegy in foreign languages, especially in Thai, there are some hiccups where the tool cannot detect the word but catches a high volume of conjunction. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy gives me a real-time trend captured on social media. It is highly beneficial when used together with my consumer data to help highlight the on going trends. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8074751/official_response/edit) Thank you for leaving us such a positive review! We're glad to hear that our platform is helping you and we will keep working on analyzing Thai to better meet your expectations. Current UserValidated ReviewerIncentivizedSource: Seller invite RK Rhianohn K. Mid-Market (51-1000 emp.) 5/10/2023 "Easy tool to use" 5/5 What do you like best about Infegy Starscape? I like how quickly it is to get information and how in detail the information is. I believe that this tool encompasses everything I want in a digital insights tool. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I believe any of my dislike comes from me not understanding the platform or me having to use it more. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? I'm able to get information from different countries since I work on a global scale. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/25/2023 "Expansive and incredibly useful social tool!" 4/5 What do you like best about Infegy Starscape? Infegy is easy to use and navigate. The platform is fast, allowing for quick refreshes in searches and data. The different views allow for in-depth analyses that have served as key inputs for media planning. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Sometimes it can be hard to sort through social noise on the platform, with promotional or bot posts vs. real people talking about brands or products. A better way of filtering those out would be great. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Understanding consumer sentiment about brands and products. Seeing if advertising campaigns are leading to changes in sentiment or increasing the volume of social chatter. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8141631/official_response/edit) Thank you for your positive review and feedback. We love it when researchers like you recognize how flexible and fast the platform is. Please do talk to your Client Success Lead about what you are thinking on the bots vs. real people front as we might be able to help you further there. Thank you again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Catalina O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catalina O.") CO Catalina O. Associate Digital Consultant Mid-Market (51-1000 emp.) 5/15/2023 "Tool is intutive, colorful and easy to use. But misses comparissons between themes and topics." 3.5/5 What do you like best about Infegy Starscape? Ux experience of the tool. Colors of the widgets, specific information. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? It doesn't have crosstabs so you can't compare brands through time, volumes of conversation or all of the above in comparison with other variables. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It helps we doing my reports, knowing where is the conversation taking place and which words and topics have the most volume. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8085809/official_response/edit) Catalina, we so appreciate the feedback and that it is helping your work. Your mention of being able to compare brands through time and other variables is something that we can do so I will ask our Client Success Lead to reach out to you to see if you still need help on that front. Thank you again for the review and feedback. Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Infegy Starscape? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infegy Starscape ](https://www.g2.com/products/infegy-starscape/discussions/new) GU Guest User • Last activity about 4 years ago What does Infegy do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-infegy-do) [ View all Discussions ](https://www.g2.com/products/infegy-starscape/discuss) ## Pricing Options Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month ### Starter Free Trial ### Pro Free Trial [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) Infegy Starscape Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-infegy-starscape) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-quid-2023-10-05) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_412d498de6307df3c83ba6ac21f19c22/synthesio.png "Product Avatar Image") Synthesio 4.3/5(152) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-synthesio) ##### ##### Infegy Starscape Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Hashtag Analytics Sentiment Analysis Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/infegy-starscape/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ ![Synthesio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synthesio") Synthesio 4.3/5(152) ](https://www.g2.com/products/synthesio/reviews) [ View All Alternatives ](https://www.g2.com/products/infegy-starscape/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms) ##### Explore More [Leading ipaas providers for app integrations](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[Is Accenture worth it for Adobe consulting services?](https://www.g2.com/discussions/is-accenture-worth-it-for-adobe-consulting-services)[How do teams use Box to manage and extract value from unstructured content like documents and PDFs?](https://www.g2.com/discussions/how-do-teams-use-box-to-manage-and-extract-value-from-unstructured-content-like-documents-and-pdfs) [Popular product information management software options](https://www.g2.com/discussions/popular-product-information-management-software-options)[What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform?](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[Pros and Cons Details](https://www.g2.com/products/infegy-starscape/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)