--- title: Infegy Starscape Reviews meta\_title: 'Infegy Starscape Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how Infegy Starscape works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 214 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Infegy Starscape Reviews & Product Details Visit Website Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics. The platform leverages over a decade of natural language processing expertise to provide nuanced sentiment analysis that captures the true meaning behind consumer conversations. With advanced emotion detection, brands can identify feelings such as joy, love, and disgust, gaining deeper consumer insights into what truly drives their audience. Lightning-Fast Social Analytics Time is critical in today's fast-paced digital landscape. Infegy Starscape delivers instant access to social listening data—your most important searches are available on day one, with complex queries returning results in seconds rather than weeks. This speed advantage enables teams to respond quickly to emerging trends, competitive threats, and shifting consumer sentiment. Comprehensive Consumer Insights Starscape's social analytics engine provides extensive coverage with 17+ years of historical data, ensuring you never miss critical patterns in consumer behavior. The platform's entity recognition effortlessly tracks brands and individuals, while theme identification pinpoints purchase intent, churn risk, and other crucial conversational patterns. GDPR and HIPAA compliance ensure your social listening efforts meet regulatory requirements. Actionable Intelligence for Every Team Whether you're conducting market research, managing brand reputation, or analyzing competitive intelligence, Starscape's trustworthy generative AI delivers actionable summaries, audience personas, and reports you can confidently use for business decisions. Customizable dashboards, reusable templates, and white-label reporting options make it easy to share consumer insights across your organization or with clients. Transform your approach to social listening and unlock the consumer insights that drive growth. Infegy Starscape combines superior data quality, advanced social analytics, and AI-powered intelligence to help you make faster, smarter decisions based on a real-time understanding of your audience. * * * Product Website Infegy Starscape Seller [Infegy](https://www.g2.com/sellers/infegy) Discussions [Infegy Starscape Community](https://www.g2.com/products/infegy-starscape/discuss) Solution Type All-in-One Overview by Nancy Dexter-Milling Show More ## Pricing Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) CL Camila L. Mid-Market (51-1000 emp.) 5/11/2023 "I love it!!" 5/5 What do you like best about Infegy Starscape? I think is super friendly with the user and has very good and helpful insights that help me save a lot of time. Also, it is very nice to download the pdf or ppt so I can use it on my reports, and they look beautiful. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Actually I don´t dislike it, I am just getting use to it because I use a lot Brandwatch and sometimes is hard to move to another tool, but the time I have used it has been very friendly and helpfull. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? I can see all the social media platforms and that is very cool because I didn´t had any tool that had that, so I save a lot of time because I have everything there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 5/25/2023 "Great but not amazing" 4/5 What do you like best about Infegy Starscape? I do like the customizable aspect of the platform. I think that if you are able to understand the filters and proficient in boolean it is a pretty powerful tool. I also really like the fact that you can use custom data sets and save filters and such so if you know you have to come back to a project, you can save time. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? Despite all of the fancy AI stuff I find myself reading a large amount of comments by hand anyway to pick out themes. Its helpful in finding words that pop up alot but human language is complex. just because a word pops up alot doens't mean everyone is using it the same way. I also am not a fan of the way, when using a custom data set, it will bring words that are not part of the analysis field into the word cloud Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It helps us find conversational themes on social media platforms and provides us with a short hand when looking for support when constructing briefs or projects for clients. It is also helping us analyse custom social media comments on our paid assets. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8141347/official_response/edit) We are glad that you are finding the tool helpful to your work and appreciate that you took the time to give us feedback. Positive or negative, we appreciate your perspective and take all of it into consideration. Regarding the comment about "when using a custom data set, it will bring words that are not part of the analysis field into the word cloud," please reach out to your CSL as there are many ways to add filters in the platform that can help you to remove and/or focus the queries. Thank you again for the detailed review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 11/9/2023 "Easy and Intuitive Listening Platform" 4.5/5 What do you like best about Infegy Starscape? It is very user friendly. You dont have to be a expert level analyst to be able to conduct social listening in the platform. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? It can't get quite as granular as a platform like Brandwatch can, the ability to build out queries isn't quite as good. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It helps us do quick social listening to inform briefs and reporting for our social clients. Review collected by and hosted on G2.com. Show More Response from Mark Calcote of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8849764/official_response/edit) Hello! We're delighted to hear that you're finding our platform to be so user-friendly and intuitive. Thank you for taking the time to leave us such a positive review!  Our new platform, coming soon, should help expand the query writing capabilities you seek and help you dive even deeper into your research. We can't wait to share it with you! We are always here to help, so please do not hesitate to reach out whenever needed. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/23/2023 "Quick and responsive for iterative searches" 4.5/5 What do you like best about Infegy Starscape? The tool allows you to quickly add or remove elements to your query and get the insights you need quickly. It also lets you pivot your search as you shut out any noise from terms or events you hadn't considered. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? In some instances, the content it fetches is indexed in their servers but not in the actual platform, so if you need that juicy screenshot for your presentation, the content might not exist, and you're left with a 404 and a need to find another piece of content. I wish Infegy leaned a bit more into Reddit to pull content too. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? I do a lot of research on social media behaviors, cultural trends, general mentions, and sentiment about our brand. With our previous tool, research would take way longer waiting for queries to run and then data to get pulled; with Infegy, it's instantaneous. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8133325/official_response/edit) We appreciate that you took the time to give us a review and the fact that it is so positive makes us all smile! We also appreciate the areas for improvement and we all read those so thank you for that as well. Please let us know how we can keep improving to help your efforts. Be well, Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Business Insights and Data Analyst Mid-Market (51-1000 emp.) 2/8/2023 "Accessible social listening platform with exceptional customer service" 5/5 What do you like best about Infegy Starscape? Infegy Atlas includes all of the basic social listening functions, as well as custom metrics (such as influence score, passion score, etc.) that are instrumental in communicating social listening findings to clients, especially those who are not social-savvy. The tool itself is great, and is accessible for newbies as well as more experienced users. However, the greatest value-add for me has been the customer service. I've been able to build far more advanced queries and benefit from a second opinion on all of my projects because of the always-available customer service team and the exceptional customer success rep that has been matched with my organization. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? The Canvas feature could use some work in terms of UI, functionality, and widgets, but I'm sure further development on this part of the platform is in the pipeline. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy is helping the advertising agency I work for to pre-emptively gather key information for prospective clients on new business pitches, to obtain insights into existing clients whose analytics accounts we might not have access to or that might not be set up. We create social listening dashboards meant for ongoing brand tracking/monitoring, and demonstrate the effectiveness of our brand and tactical marketing efforts retrospectively. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-7689948/official_response/edit) Rachel, we are delighted to hear that you're finding our platform to be so user-friendly and intuitive. Thank you for taking the time to leave us such a positive review and for seeing how amazing our client success team is! We are here to help so please do not hesitate to reach out whenever needed. Aaron Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/11/2023 "Social Listening for multiple languages and platforms" 5/5 What do you like best about Infegy Starscape? The speed with which platform processes the requests as well as the flexibility of the quesries that can be made. The depth and width of queries is impressive and the visualisation of the results is helpful. The ability to download the visuals is magical. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? While downloading the png images for sentiments (circles with percentage), the resulting image does not match the one on the web. It is a quarter of the cirlce, instead of the full circle. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? While creating a compelling story or narrative around anouther business proposal, infegy helps us to avoid the pitfalls of disinforming our clients or mentioning something that can harm the process. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8058690/official_response/edit) We're delighted to hear that you're finding our platform to be so user-friendly, fast, and intuitive. Thank you for taking the time to leave us such a positive review! I will have the team look into your comment about the .png images and get that fixed asap. Thank you again for letting us serve you! 7/19/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 12/14/2023 "Infegy Atlas Review" 4/5 What do you like best about Infegy Starscape? Easy to input criteria, evaluate and access results. Searches are fast and include a lot of valuable data. Customer service is good, they are helpful and professional. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? When searches have low results, data doesn't always show up. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? Infegy Atlas provides key insights and data that is not always available through native platforms. It allows us to better understand our clients, consumer behaviours and the overall social media trends. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-9012242/official_response/edit) Thank you for your positive review. We are glad you find value in the speed and performance of the platform and how quickly it returns the results you need. Our Client Success team also loves to hear that you appreciate their support and will continue to try to help you. Thank you again! Aaron Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/12/2023 "Infegy is a great tool" 5/5 What do you like best about Infegy Starscape? Infegy helps you learn so much about your audience and competitors, there are great insights and great customer service. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? It can be hard to use if you don't use it often because there are some tricks needed to get the right insights. There's also some manual work required to get the right sentiment. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? It's helping us learn more about audiences and how they percieve our clients and competitors. Review collected by and hosted on G2.com. Show More Response from Aaron McKee of Infegy Starscape [Editedit](https://www.g2.com/survey_responses/infegy-starscape-review-8999982/official_response/edit) We're glad to hear that you find Infegy Atlas helpful in gaining insights about your audience and competitors. Our team is committed to providing great customer service and we appreciate your feedback. If you ever need help, please do not hesitate to reach out to your CSL as they are there for you! Aaron Validated ReviewerIncentivizedSource: Seller invite ![Isabel F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabel F.") IF Isabel F. Consultant Mid-Market (51-1000 emp.) 5/16/2023 "Love the experience, the data is so helpful and easy to process" 5/5 What do you like best about Infegy Starscape? The flexibility it gives you to create your reports accordingly and how this allows you to be more precise and dilligent with how you read and creat consumer insights. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? I wish that it could process a little more data of open accounts in the Meta universe (Instagram and Facebook) , but in the most part I have been able to create anything I needed. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? What I mostly do in the tool is process consumer conversation to generate insight reports with this information, the platform has allowed me to make my reporting more insightful and detailed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CZ Charlie Z. Mid-Market (51-1000 emp.) 5/10/2023 "Incredible Insights" 5/5 What do you like best about Infegy Starscape? The visuals are absolutely beautiful. The ability to put data into charts, word clouds, tables, and more are so immensely helpful to get clients to visualize our findings. Review collected by and hosted on G2.com. What do you dislike about Infegy Starscape? It feels risky to rest many insights based on Infegy's sentiment analysis - it's hard to determine how accurate it is but I think that's more a problem with sentiment analysis software across the board than something specific to the platform. Review collected by and hosted on G2.com. What problems is Infegy Starscape solving and how is that benefiting you? We need to get a sense of how things are being mentioned and posted about and understand data points around main topics/contexts, users, geography, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Infegy Starscape? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Infegy Starscape ](https://www.g2.com/products/infegy-starscape/discussions/new) GU Guest User • Last activity about 4 years ago What does Infegy do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-infegy-do) [ View all Discussions ](https://www.g2.com/products/infegy-starscape/discuss) ## Pricing Options Pricing provided by Infegy Starscape. ### AI Studio Only Starting at $295.00 1 Seat Per Month ### Starter Free Trial ### Pro Free Trial [ View More Pricing Information ](https://www.g2.com/products/infegy-starscape/pricing) Infegy Starscape Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-infegy-starscape) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5ae3f7feee52913542faf99c7575b663/quid-2023-10-05.png "Product Avatar Image") Quid 4.3/5(305) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-quid-2023-10-05) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_412d498de6307df3c83ba6ac21f19c22/synthesio.png "Product Avatar Image") Synthesio 4.3/5(152) [ Compare Now ](https://www.g2.com/compare/infegy-starscape-vs-synthesio) ##### ##### Infegy Starscape Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Hashtag Analytics Sentiment Analysis Monitoring & Listening Social Measurement Influencer Identification Brand Monitoring Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/infegy-starscape/features) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Quid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quid") Quid 4.3/5(305) ](https://www.g2.com/products/quid-2023-10-05/reviews) [ ![Synthesio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synthesio") Synthesio 4.3/5(152) ](https://www.g2.com/products/synthesio/reviews) [ View All Alternatives ](https://www.g2.com/products/infegy-starscape/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms) ##### Explore More [Leading ipaas providers for app integrations](https://www.g2.com/discussions/what-are-the-leading-ipaas-providers-for-app-integrations)[Is Accenture worth it for Adobe consulting services?](https://www.g2.com/discussions/is-accenture-worth-it-for-adobe-consulting-services)[How do teams use Box to manage and extract value from unstructured content like documents and PDFs?](https://www.g2.com/discussions/how-do-teams-use-box-to-manage-and-extract-value-from-unstructured-content-like-documents-and-pdfs) [Popular product information management software options](https://www.g2.com/discussions/popular-product-information-management-software-options)[What implementation requirements and integration complexity should teams assess before selecting an IT resilience orchestration platform?](https://www.g2.com/discussions/what-implementation-requirements-and-integration-complexity-should-teams-assess-before-selecting-an-it-resilience-orchestration-platform)[Pros and Cons Details](https://www.g2.com/products/infegy-starscape/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)