Works seamlessly and effectively for capturing pulse of the organisation.. and very easy to use too. Gives you an insight into overall company mood score and people, in addition to various other data points. The tool really helps in identifying focus areas and talent that needs attention. Its like an ongoing survey, and people receive invites to chat, once they complete a tenure milestone in the company, and questions also vary, to keep it relevant for that tenure. So the platform gives you data points at any given point in time. Also has the facility to engage people from the platform itself via anonymous chat or asking for 1:1 meetings. An excellent tool if you take the product as is and helps the organisation immensely in deciding the employee engagement agenda. Review collected by and hosted on G2.com.

The product is excellent if you take it "as is". 1) Its not built for much customisation. Any customisation, either, is not possible or takes a long time. 2) Since its like an ongoing survey, and not recommended for one time survey, even by design, if you are in a hurry at the start of the year to know the pulse of the organisation, its not possible. You will have to wait for few months to cover enough number of employees , to get enough relevant data. 3)Also, the whole reporting module can be better - not very user friendly. Any analysis, may require you to download 2-3 reports and then merge at your end. Any data that you may want in any other form than the tool, is done by the backend team and it takes weeks. Again, there is not much scope for customisation even in reports. 4) Reminders to the employees for completing the chat, are automated at specific intervals. You cant send reminders from the platfofm, other than the automated ones. 5) If you want to send reminders manually via email, it will be without the chat link as one doesn't have access to the individual links. Even the company can provide the individual links, only on case by case basis. Review collected by and hosted on G2.com.

We receive honest employee feedback, employee friendly, easy to share the queries, Review collected by and hosted on G2.com.

Not at such,but sometimes employee receive the mail into the junk box. Review collected by and hosted on G2.com.

The ability to identify the distressed employee and act as a perfect assistant to HR business partners. The clear objective approach which gives employees actionable output is very helpful. Review collected by and hosted on G2.com.

Any product is always a growth story in progress, and we would be happier if Amber could offer much more flexibility in terms of the key elements and drivers that we track. Review collected by and hosted on G2.com.

Amber does a great job in helping us identify the pulse of our organization. It flags the employees who are disgruntled and it helps the HR to be more proactive with employees and work on the feedback provided. Review collected by and hosted on G2.com.

Amber does tell what’s not working at a high level but We would like to have more extensive reporting that can help us identify what’s not working on the ground level. Review collected by and hosted on G2.com.

1. Talking to Amber was a very fun and interactive experience. As compared to surveys sent by HR, Amber was very personalized and empathetic.

2. I felt I was able to share my thoughts openly. Her responses made it feel like a conversation.

3. I am glad my company is now using such tools and chatbots to engage employees. It gives me a sense of pride to be in an organisation like this that cares about its employees. Review collected by and hosted on G2.com.

1. I feel the conversation could have been a bit shorter but don't know how it can be comprehensive without it.

2. Some questions were a bit difficult to understand. Review collected by and hosted on G2.com.

Amber's ability to bring out the core issue an employee might be facing through intuitive questions as per tenure of an employee in the organization, which makes engagement relevant.

Amber has taken away the push culture of garnering participation in surverys entirely, and we, for the past many months have seen a steady flow of useful and candid feedback from employees on its own. Review collected by and hosted on G2.com.

Analytics is strong, but is a work in progress. The good part is that Infeedo team invests time and energies into improving the analytics basis industry feedback. Review collected by and hosted on G2.com.

it is a great initiative by the Human Resources team to collect employee feedback and suggestions on specific intervals. it actually makes me feel amazing and even valued as the organisation is taking initiatives to hear us and accordingly take actions. i enjoyed talking to Amber and sharing my views. Review collected by and hosted on G2.com.

Some questions were irrelevant

Options were limited Review collected by and hosted on G2.com.

Amber helps connect with employees on their service completion dates, makes them feel special and the same time understands their work experience till date. Review collected by and hosted on G2.com.

The manual intervention required in uploading of new employees per month takes a lot of efforts Review collected by and hosted on G2.com.

Chatbot interphase is very good. Employee can access it though desktop as well as through mobile also. Review collected by and hosted on G2.com.

Improvement in dashboard is required. Few more features are required to have more insights. Review collected by and hosted on G2.com.

Its level of automation is fabulous. The kind of depth and questions we have. The way we have connected them with the drivers. Review collected by and hosted on G2.com.

The kind of reports I get are more quantitative and less qualitative. Review collected by and hosted on G2.com.