Matchmaking features and live chat between the attendees. Review collected by and hosted on G2.com.

Expensive for a middle sized buisness like ours. Review collected by and hosted on G2.com.

I appreciate that I can ask questions on the spot when setting up my website. Review collected by and hosted on G2.com.

There are some features that I expected to be able to use in my website set-up that the developers will need to work on in the future. Review collected by and hosted on G2.com.

We liked the ease of use for our attendees. The platform was intuitive and most of our attendees logged and accessed all events without any technical difficulties. The virtual lobby was also very customizable with many options to make your event unique. The networking features were also very easy to use and great to help with engagement at the event.

We also liked the ability to schedule calls with the InEvent staff to get help with set up and questions answered. Review collected by and hosted on G2.com.

Setting up the event on the back end of the platform was a little tricky for people with limited technical background. It was much more work than we actually anticipated. We also had some technical difficulties with streaming the day of the event that were attributed to Google. Since our event was also many people from many organizations, we also had some issues with VPN's and people being able to log in through their employers server. This was a little tricky to work around. Review collected by and hosted on G2.com.

Easy to reach out to their customer service

Dynamic platform Review collected by and hosted on G2.com.

Seems overwhelming to use the platform at first but once you get used to it, its all good. Review collected by and hosted on G2.com.

There was nothing good about working with this company Review collected by and hosted on G2.com.

This platform was supposed to be the live stream solution for one of my clients. I've attended zoom calls, training, and everything with the supposed operations team. They have failed us and have just given workarounds and time-wasting techniques to the problems. One of the managers on the zoom even said one solution was from the CTO, and the solution didn't work one bit, which shows the incompetency of this company. This is not only time-wasting but also emotionally draining.

It was one whole month of wasting time with this company trying to make it work, and we ended up firing them and going with a different, reliable solution. I'd say for folks looking into InEvent to steer clear because they sell you one thing and provide another, leaving you left holding the bag. I don't want to hold a bag. When working with vendors, they are supposed to make your life easier by way of solutions, and this is not my experience with these people. For real, walk away from this company; it's terrible. Review collected by and hosted on G2.com.

The endless amout of functionalities that are currently available via the platform and also the openness of the InEvent support team to listen to our feedback in order to continously improve the platform experience/enhancements for both an Admin + end user. Review collected by and hosted on G2.com.

The non-visibilitiy in terms of timelines of items that are currently on InEvent's road map. Unfortunatly at times, it is not possible for InEvent to be able to give a guestimate as to when certain enhancements/features will become available. As we have dates already in the calendars for upcoming events, we do not know if certain enhancements/fix will be available for this event. Review collected by and hosted on G2.com.

This was honestly one of the most painful experiences I've ever had dealing with Customer Service. If I HAD to pick one thing, I would say it's the low price. However, I learned that you get what you pay for. Review collected by and hosted on G2.com.

This was the worst experience and platform ever!

1. Bait & Switch tactic - we had multiple demos with their Sales team where we asked very specific questions around the technology capabilities and our goals for the event. We were promised that by purchasing a particular tier that we would have our needs met. This takes me to #2.

2. They will force you to pay for a higher tier after you've already signed with them, just so that they can make more money. They told us that they would find a way to get us what we needed on our tier after we communicated our story. Instead, they just passed us from customer service rep to customer service rep, where they continued to avoid our problems and try to find workarounds. Taking me to #3:

3. Workarounds that do NOT work. Rather than giving us what we needed, they kept trying to give us workarounds that NEVER WORKED.

4. LOW-QUALITY VIDEO with blurry screens and voice/video that did not align. The workarounds always produced a low-quality video, yet still, they refused to support us as they had promised. After at least 10 different attempts at trying things their way, we became extremely fed up and upset, so we asked to submit a formal complaint.

5. No formal complaints are allowed. When we told the MULTIPLE customer service members that we were lied to by their sales team, they supposedly launch an internal investigation where it was found that we were wrong and their sales team had not lied. Essentially, they determined that their Sales team had not lied without anyone ever reaching out to my team for our story. They somehow just concluded that we must have been "confused and that there was probably a miscommunication."

In the end, they refused to provide us with what their sales team had promised. They did not allow us to escalate our complaints to a manager. They had very little respect for our team. I have never experienced such horrid behavior, and I would NOT recommend this program to anyone. My advice, don't just walk away from this program, RUN! Review collected by and hosted on G2.com.

The InEvent platform UI is among the best I've seen. It's intuitive, allowing attendees to move between sessions and various areas with ease, always keeping the main activities & sponsors/exhibitors within reach, and allowing natural networking and conversation to take place with the least navigation. They are also very receptive to requests for new functionality, which reflects their willingness to look at their product from multiple perspectives to maximize functionality. Review collected by and hosted on G2.com.

Not much! But if I had to choose something, like any changing & constantly improving platform/software, there are a few bugs. However, the InEvent team is extremely responsive in addressing them - making the customer feel heard and respected, with a quick turnaround time. Review collected by and hosted on G2.com.

It is quite easy to learn how to use all the features. Instruction page is quite nice and you can always ask for help. There is 2 min. response time which is great. People from Inevent are always available for a chat about whatever it is you need. Very nice experience so far. Our expectations were quite hight, but InEvent works as intended. We have augmented InEvent experience with our virtual production and were able to stream and play videos from our virtual studio to enhance the experience. There is a great flexibility to this solution. Some features are missing, but the team is working on adding new features and communicates them clearly. Review collected by and hosted on G2.com.

There could be more options how to design your platform, more customization. Review collected by and hosted on G2.com.

InEvent is robust enough to allow me to do the creative activations that my clients and their event sponsors expect, but also very user-friendly and intuitive. Review collected by and hosted on G2.com.

Some of the event registration and ticketing functions are not as flexible as I would like them to be, Review collected by and hosted on G2.com.