BS
Bruno S.
Facilitator
Small-Business (50 or fewer emp.)
"Useful and good-looking; but paid-for reviews and some basic features missing"
2/5
What do you like best about InEvent?

The virtual lobby's good and modern look; numerous themes; a very reactive and helpful customer service team; and comprehensive customisation options. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

Some basic search/filtering/displaying features are lacking for sessions and individuals. The agenda display is very rigid, and wasn't intuitive for our users. It hasn't been possible to let our 380+ participants upload a profile picture or social links (e.g. LinkedIn/Twitter) at registration, or even after registration for social links. Microsite display options were limited. And a complex workaround was required to hide virtual session links from participants who hadn't registered for specific, capped sessions.

When we needed something displayed differently, they said it had to be done by us via CSS; but in effect, altering the CSS rarely worked.

Save for one exception, the development team never acceded to our requests (e.g. letting people add their socials on the website, or displaying their bio in the networking area). (The exception was when we asked for tags to be included in a list export.)

I was convinced to go with InEvent for our client thanks to good reviews here; but I since found out that InEvent offers 50 participant licences (normally paid) to clients who leaves a 5-star review. Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Hello Bruno,

Thank you for leaving us your feedback. We take our customers' needs and complaints very seriously, especially when a product suggestion is made. We always follow them up with our product team in order to keep improving our services.

In regards to credits, we offer an incentive for any reviews. You can read more about this here: https://faq.inevent.com/l/en/general/get-free-credits

Thanks!

Maria E.

InEvent Team

Arantxa L.
AL
Arantxa L.
Marketing Manager
Small-Business (50 or fewer emp.)
"Amazing platform and support at every step"
5/5
What do you like best about InEvent?

The support they give before your event, understanding, and taking advantage of each of its features is so easy thanks to all the help provided by calls, chat, and its help docs.

Also I like that the connection between the platform and the participants is guaranteed in every step, they made the platform really interactive, so you can see the huge difference between just giving a talk in other place or talking here and playing with every feature tu assure the engagement. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

The only thing I would say is about scheduling the meetings for follow-up in advance 3 or 4 days before, because there are times that they are required from one day to the next and it is complicated, and the making of the landing page of the event, you can only use the templates but they cant be edited, you cant cutomize them. Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Thanks for sharing your review with us Arantxa. Your feedback definitely helps us know we are doing a good job and inspires us to improve each and every day. Our customer's experience and satisfaction are our top priority, and your review reaffirms the dedication we put in each day. So thank you once again!

Best regards,

Maria E.

InEvent Team.

Megan S.
MS
Megan S.
Meeting Planner
Mid-Market (51-1000 emp.)
"Would recommend InEvent!"
4.5/5
What do you like best about InEvent?

The back end of the build was easy enough, and we like the end-users view as well. It had all the features we were after regarding analytics, clean look, communication pieces, and engagement from the end-users. We also like that we can copy events, so the build-out is easier on our end, and we also enjoy the chat feature within the platform to chat with their team and get a quick answer/help with the build process. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

While not a downside for us, but it is all self-build. Which again, was not a problem for us as we were able to customize to our liking - but to learn the system for a short stand-alone event might not be worth it for some. That being said, it is easy to use the back-end systems once you get the hang of it! Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Thanks for sharing your review with us Megan! Your feedback definitely helps us know we are doing a good job and inspires us to improve each and every day. We are thrilled that you enjoy using our platform. Our customer's experience and satisfaction are our top priority, and your review reaffirms the dedication we put in each day. So thank you once again!

Best regards,

Maria E.

InEvent Team

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about InEvent?

Great Customer Service, knowledgeable team Review collected by and hosted on G2.com.

What do you dislike about InEvent?

Can't get an appointment until 48 hours later Review collected by and hosted on G2.com.

NG
Nicoletta G.
Tecnology Manager
"45 days with InEvent: my review"
5/5
What do you like best about InEvent?

The platform is very user-friendly. The FAQ section is really helpful, as well as the 24/7 chat. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

Having only up to 17 people on camera might be a limit. Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Hi Nicoletta! Thank you so much for taking the time to write this review about us! We're so glad you love our platform! Our objective is to provide the best experience to all of our customers.

Thanks!,

Maria E.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"InEvent - Great White Label Functionality"
4/5
What do you like best about InEvent?

The white label aspects of the virtual platform - it can really be an extension of the brand experience. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

I think the piece I like the least is the Sponsor Room experience. Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Hi! Thanks for sharing your review with us. Your feedback definitely helps us know we are doing a good job and inspires us to improve each and every day. Our Customers' experience and satisfaction are our top priority, and your review reaffirms the dedication we put in each day. So thank you once again!

Best regards,

Maria E.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Revie"
4/5
What do you like best about InEvent?

First of all, the support, via Chat, mail or video call is absoloutely great. The system itself is easy to accomplish if you made it through the tutorials, Would always recommend a personal training Review collected by and hosted on G2.com.

What do you dislike about InEvent?

There is nothing about it in particular I dislike. Review collected by and hosted on G2.com.

Response from Marketing InEvent of InEvent

Thanks for sharing your review with us! Your feedback definitely helps us know we are doing a good job and inspires us to improve each and every day. Our Customers experience and satisfaction are our top priority, and your review reaffirms the dedication we put in each day. So thank you once again!

Best regards,

Maria E.

Vince H.
VH
Vince H.
Director ITS
Mid-Market (51-1000 emp.)
"InEvent provides a learning experience for educators"
5/5
What do you like best about InEvent?

We needed a solution that could take us into the future. We plan on having events that are hybrid--both face-to-face and virtual simultaneously. InEvent provides the answer. InEvent offers easy methods to extract data for use in our backend systems, integrate online payments, and create an event web site. We extremely satisfied with the attendee experience. One of the best aspects of InEvent is their exceptional support! Review collected by and hosted on G2.com.

What do you dislike about InEvent?

When using the interface for speaker session assignments, we found it to be a little tricky. It is not horrible but could use a little work. Review collected by and hosted on G2.com.

Ben P.
BP
Ben P.
Vice President / Partner
Mid-Market (51-1000 emp.)
"Amazing service from a very powerful all-in-one platform!"
5/5
What do you like best about InEvent?

Amazing and very fast service from a very powerful all-in-one platform. Great price for all the features you get. User friendly platform to build and use. They are always adding new features and will listen to your feedback. Please you can create custom tabs and integrate 3rd add on's Review collected by and hosted on G2.com.

What do you dislike about InEvent?

While they are always adding new features, I would be nice to have the gamification features, like missions and leader boards, available on the desktop version as well. I'm sure its coming. For now we can integrate 3rd gamification addon's through custom tabs. Review collected by and hosted on G2.com.

PM
Pamela M.
Produtora de Plataforma
Mid-Market (51-1000 emp.)
"The platform is assertive, versatile and fulfills the objective very well."
5/5
What do you like best about InEvent?

I really like the options for playing content inside the activity rooms. It works for several event formats, either using a platform and the internal software or bringing an outside streaming provider, through the RTMP configuration. Review collected by and hosted on G2.com.

What do you dislike about InEvent?

It would be nice if a platform provided a person to follow the events and give support in person or remotely. Without us having to hire someone from outside indicated by them. During events, it is necessary to have this support for problems provided that need to be solved in seconds. Review collected by and hosted on G2.com.