The virtual lobby's good and modern look; numerous themes; a very reactive and helpful customer service team; and comprehensive customisation options. Review collected by and hosted on G2.com.
Some basic search/filtering/displaying features are lacking for sessions and individuals. The agenda display is very rigid, and wasn't intuitive for our users. It hasn't been possible to let our 380+ participants upload a profile picture or social links (e.g. LinkedIn/Twitter) at registration, or even after registration for social links. Microsite display options were limited. And a complex workaround was required to hide virtual session links from participants who hadn't registered for specific, capped sessions.
When we needed something displayed differently, they said it had to be done by us via CSS; but in effect, altering the CSS rarely worked.
Save for one exception, the development team never acceded to our requests (e.g. letting people add their socials on the website, or displaying their bio in the networking area). (The exception was when we asked for tags to be included in a list export.)
I was convinced to go with InEvent for our client thanks to good reviews here; but I since found out that InEvent offers 50 participant licences (normally paid) to clients who leaves a 5-star review. Review collected by and hosted on G2.com.
Hello Bruno,
Thank you for leaving us your feedback. We take our customers' needs and complaints very seriously, especially when a product suggestion is made. We always follow them up with our product team in order to keep improving our services.
In regards to credits, we offer an incentive for any reviews. You can read more about this here: https://faq.inevent.com/l/en/general/get-free-credits
Thanks!
Maria E.
InEvent Team
