My company has been using Indigitall for several months and the experience is highly recommended. It greatly facilitates everything related to communications with clients through the application, as well as communication through other means.

We truly recommend it because the statistics it provides us about the audience we are targeting are very accurate, and as a measurement tool, it is what we were looking for. The platform's support is very good.

We highly recommend it if you are looking for a platform for your company that seeks to improve communication with its clients and the user experience they will have. Review collected by and hosted on G2.com.

At first glance, it is not a super intuitive tool. When you start using it, you should take a few days to fully familiarize yourself with it and how to use it. It took me a few months. Review collected by and hosted on G2.com.

What I like most about indigitall is its ease of use and the way it centralizes all the necessary tools to efficiently manage communication campaigns. The platform is very intuitive, fast, and stable, which makes the configuration and tracking of each delivery easy. Additionally, the technical support is very attentive and always willing to help, which generates trust and security. Without a doubt, its combination of reliable technology and good customer service is what I value the most. Review collected by and hosted on G2.com.

On some occasions, advanced campaign customization requires additional technical knowledge, which can be a challenge for new users. It would also be ideal to have more pre-designed templates to save time in the initial setup. Review collected by and hosted on G2.com.

I enjoy how indigitall allows us to effectively connect with our audience through push notifications, resulting in an immediate increase in traffic to our live broadcasts and key editorial pieces. Interest-based segmentation is especially useful for directing alerts to those who truly care, thus improving open and click rates. I appreciate the integration with our CMS and the automated workflows, which not only save editorial time but also ensure consistency in communications. The detailed reports on opens, clicks, and conversions provide clear and actionable metrics that allow us to effectively iterate our strategies. Thanks to indigitall, we have managed to reduce our dependence on social networks by increasing direct traffic and the loyalty of recurring users. Channel-specific campaigns also facilitate additional conversions and sales, positively impacting both the editorial and commercial fields. Finally, I highly value the speed and reliability of the platform in delivering notifications, which gives me confidence in its stable performance. Review collected by and hosted on G2.com.

Perhaps I would improve the interface and usability part of the panel so that the configuration of the campaigns and the visualization of the metrics is more agile and intuitive. It would also be useful to have more customization options and A/B tests. Review collected by and hosted on G2.com.

Indigitall is a powerful omnichannel marketing automation platform that stands out for its seamless integration of AI, real-time analytics, and cross-channel communication (push notifications, WhatsApp, email, SMS, and more) within a single dashboard. Its key strengths include advanced personalization powered by generative AI, dynamic customer journey mapping, and reliable cloud-based scalability via Google Cloud. Businesses appreciate its intuitive interface, strong CRM integrations (like Salesforce and HubSpot), and proactive customer support, making it ideal for media, retail, telecom, and financial sectors. With a client base that includes major brands like Mercadona and Movistar, Indigitall offers a future-ready solution for companies aiming to boost engagement, retention, and conversions through data-driven, automated digital communication. Review collected by and hosted on G2.com.

Indigitall offers a robust suite of AI-driven omnichannel marketing tools, but one notable drawback is its initial complexity. While the platform provides extensive features—ranging from automated push notifications to deep CRM integrations—some users find the interface overwhelming at first, especially when managing large-scale campaigns or exploring advanced analytics. Although the customer support is responsive and onboarding resources are available, the time and effort required to fully master the system can be a barrier for smaller teams or those with limited technical experience. Review collected by and hosted on G2.com.

From the perspective of a media outlet, we started using indigitall some time ago and have seen a clear improvement in how we connect with our audience through push notifications. The platform is very intuitive and allows us to segment precisely, schedule sends according to user behavior, and, above all, personalize messages to make them truly relevant. What we value most is the ease with which we can launch campaigns in real-time and analyze the results immediately, something crucial in a medium like ours where immediacy is essential. Review collected by and hosted on G2.com.

While the overall experience with indigitall has been very positive, sometimes we miss greater flexibility in certain advanced customizations or specific integrations. Nothing that can't be resolved with future updates, and in fact, their support team is usually quite receptive to suggestions, which is greatly appreciated. Review collected by and hosted on G2.com.

I love how intuitive and easy it is to use indigitall, which has made the installation and configuration very simple for me. I appreciate how indigitall allows me to send automatic messages, so the technical staff doesn't have to repeat certain data when opening a chat, improving the efficiency of my management with the team. The chat transfer function is especially useful, as it allows me to assign chats to the right person to carry out the appropriate management, optimizing the workflow. The easy handling of the platform and the ability to view and transfer chats efficiently are aspects that would definitely make me choose indigitall again. Review collected by and hosted on G2.com.

easy to use Review collected by and hosted on G2.com.

I like being able to create audience clusters in real-time, based on user behavior. Creating clusters in real-time is an excellent tool because it allows for great precision in the user's current interest. Additionally, the initial connection was simple. Review collected by and hosted on G2.com.

I would like the reports to have more information that allows me to make quick decisions. Review collected by and hosted on G2.com.

What I like most about indigitall is its focus on real-time hyper-personalization. Review collected by and hosted on G2.com.

Although it is very powerful, setting up complex automation flows that mix multiple channels (web push, app push, WhatsApp, and Email) can be overwhelming at first. Review collected by and hosted on G2.com.

I like the ease with which tasks can be performed in indigitall, in addition to their great technical support that is always active and attentive to your questions. It manages to simplify and bring everything together in one place, streamlining many processes and achieving a great increase in productivity. Review collected by and hosted on G2.com.

From my point of view, at the beginning it can be a bit complicated for new people, the only point to improve would be to make it more intuitive. It was easy but somewhat complicated; if I hadn't received the necessary training, I don't think I could figure out how to use it properly, as some terms were not entirely intuitive. Review collected by and hosted on G2.com.

Your proposal bets on automation and real-time personalization, something very valuable today in digital marketing. Review collected by and hosted on G2.com.

It would be interesting to make the experience even more intuitive, especially for less technical users. Review collected by and hosted on G2.com.