Easy work management and organization Review collected by and hosted on G2.com.

The connection with the app is constantly lost and it closes after 8 hours. Review collected by and hosted on G2.com.

Ease with the interface and visual comfort Review collected by and hosted on G2.com.

Everything is perfect. The functioning is magnificent. Review collected by and hosted on G2.com.

I have been using indigitall for over three years and I am very satisfied with how it manages the WhatsApp chat service with our clients. I appreciate the support from the indigitall team during the implementation process, which facilitated a hassle-free setup. I am impressed by its ability to improve communication management with our clients, allowing us to respond immediately and efficiently. The tool is very versatile and allows managing multiple conversations simultaneously, which is a great benefit. Additionally, the interface is intuitive, making it easy to review conversations in real-time and access relevant reports easily. The ease of access through the web, as well as user management, are features I highly value. We appreciate that there has been a noticeable improvement in the number of clients choosing this communication channel, which demonstrates its effectiveness. Review collected by and hosted on G2.com.

Download reports from the API via web link and not directly from the interface. Review collected by and hosted on G2.com.

I love how practical and clear indigitall is for work. The ease of creating users and activating skills pleasantly surprises me, as well as the ability to see advisors connected in real-time with their respective skills. The implementation was very simple and the configuration process was not complicated at all, which I value. indigitall assists me effectively with customer requests, which we handle quickly and efficiently, which is extremely beneficial. The automatic responses are also a great help, significantly improving our management. The tool has not only facilitated our operations but has also been fundamental in training our advisors, streamlining processes for the clients. I am so satisfied with indigitall that I would rate it 10 out of 10 in recommendation. Review collected by and hosted on G2.com.

For the moment, nothing Review collected by and hosted on G2.com.

I really like how intuitive indigitall is from the very first minute. Its configuration is very simple, especially for setting up queues, creating users, and activating skills. The response speed that indigitall offers is outstanding, which improves our ability to provide quick responses and increase customer satisfaction. Its efficiency is a significant improvement over previous solutions that were clumsier and slower. The management of the customer bot is particularly useful by allowing the management of automatic responses for simple queries, thus simplifying the daily workflow. The simplicity and fluidity provided by the software have exceeded my expectations, making work more comfortable and efficient. Review collected by and hosted on G2.com.

I can't see the advisors connected by skill in real time. Review collected by and hosted on G2.com.

I have been using indigitall for 4 years for managing the WhatsApp chat with clients and I have found its setup to be extremely simple. The ease with which queues can be established, users created, and skills activated is impressive. I love how indigitall helps me efficiently and quickly address customer requests through different channels, which has significantly improved customer satisfaction. The management of the bot for clients is especially useful, as it allows for the creation of automatic responses that effectively address simple queries. This functionality not only saves time but also optimizes the customer service process, making my daily work easier and more efficient. Additionally, the tool as a whole is very easy to use, which is a key factor for me to continue using it. Review collected by and hosted on G2.com.

I don't like that I can't see in real time which advisors are connected in each created skill. Review collected by and hosted on G2.com.

I have been using indigitall for four years to manage the WhatsApp chat for clients and I find the tool easy to use. The initial setup was simple, including the creation of queues, users, and the activation of skills. It helps me a lot in handling customer requests through various channels with quick and effective responses. Indigitall allows the management of automatic responses which are a great help for clients with simple inquiries. I appreciate the ability to see the advisors connected in real-time in each skill created, which is a valuable feature for team management. Additionally, I would recommend indigitall to others, as I consider it highly effective for my work. Review collected by and hosted on G2.com.

it is not possible to see the advisors by skill in real time Review collected by and hosted on G2.com.

I love this platform when it comes to creating web-push with images and schedules, a platform that is flexible and easy to use. I am very happy, and with an affordable price for the usage. And when I had any problem, customer service responded to me super quickly. Review collected by and hosted on G2.com.

The only thing that was difficult for me was when it came to downloading it with the software. Review collected by and hosted on G2.com.

I like how intuitive the indigitall platform is. Everything is very well explained, which makes the experience pleasant. I am happy with the services and very satisfied. Additionally, I found that the initial setup was very easy. Review collected by and hosted on G2.com.

There is nothing I don't like Review collected by and hosted on G2.com.

communication is fast and orderly.. Review collected by and hosted on G2.com.

it fails from time to time, it disconnects without you noticing Review collected by and hosted on G2.com.