I really like the intuitive interface of indigitall, and its statistics are excellent for decision-making. I also appreciate the use of their tools that help optimize time, as well as the various options they offer to impact the user at the right moment. Additionally, I find it to be a very useful and comprehensive tool. The initial setup was quite easy, and the support from the indigitall team was quick and met expectations. Review collected by and hosted on G2.com.

The statistics section could be complemented with simpler graphs. I would like to have more graphs that allow summarizing the data more easily. Review collected by and hosted on G2.com.

I use indigitall to manage and automate our omnichannel marketing campaigns, focusing on personalization to increase engagement. The omnichannel unification makes it invaluable, allowing us to manage a single customer profile and orchestrate seamless journeys across different channels like push, inapp, and WhatsApp, all from one platform. I really like how easy and intuitive it is to use, and their advanced segmentation and personalization tools are a big plus. The initial setup was very easy. Additionally, their API integrates well with our CRM, making our processes smoother. The cost efficiency combined with true omnichannel unification were key reasons we switched to indigitall from Customer.io. Review collected by and hosted on G2.com.

While the interface is intuitive for basic functions, the initial learning curve for advanced features could be smoother. More detailed documentation and video tutorials would be helpful. They should focus on high level use cases that could be beneficial for new users but advanced needs. Review collected by and hosted on G2.com.

I use indigitall for mass sending of text messages and push notifications for my marketing campaigns daily. What I like is that it shows me detailed metrics of the campaigns I have sent and allows me to have the history of all my campaigns. This helps me understand how many people read or click on the messages, know which ones are more appealing, and at what time it is best to send campaigns. The initial setup was very simple, and the indigitall team is always attentive in case we have questions. I really think it is a good work tool. Review collected by and hosted on G2.com.

I would like that when presenting the metrics, there are no errors and I could have the visual immediately. In text messages, sometimes it takes up to 10 minutes to display the statistics. I want the numbers to be shown in real time and in a more detailed way, not just those who clicked, like the time they opened the message, from which device it was, and if they returned to the text message at any additional time. Review collected by and hosted on G2.com.

I find it comfortable, agile, and intuitive. I like the layout of the workspaces. Additionally, the recovery is excellent when, for some reason, it closes or the connection is lost. It was also very easy to set up. Review collected by and hosted on G2.com.

It could be a bit more customizable. Make the chat backgrounds have different colors to differentiate them better. Review collected by and hosted on G2.com.

It remains one of the best tools or plugins I could use in my web app for sending personalized notifications. Fast, efficient, and easy to use. Review collected by and hosted on G2.com.

Surely it has room for improvement, like adding more integrations, but for now, for what I need, it works 10 out of 10. Review collected by and hosted on G2.com.

Iñaki's attention in our case was crucial for hiring the tool. Review collected by and hosted on G2.com.

perhaps I would improve the documentation a bit and update it more often. Review collected by and hosted on G2.com.

I like that Indigitall is a super reliable platform for digital marketing and customer loyalty. What I like the most is that it allows me to optimize work times. I can communicate with my clients through messages, maintaining a fluid communication that resolves doubts and provides more information, making clients feel well attended to and more trusting. Additionally, it is easy to use, even for me who is just starting. Review collected by and hosted on G2.com.

I'm doing very well, there's nothing I don't like. Review collected by and hosted on G2.com.

The updates they have been making, even without requesting them, have been surprisingly good. Let's continue working with them. Review collected by and hosted on G2.com.

In principle, no, perhaps to improve the response time in an emergency, but the truth is they respond quite quickly. Review collected by and hosted on G2.com.

The platform is very intuitive! We use it for "push notifications" to our customer lists, it is very efficient (with the best time to send function, we have increased our open rate) and with the metric dashboards, they help us improve our strategies. Review collected by and hosted on G2.com.

For the moment, regarding the functions we use, it meets all our expectations. Review collected by and hosted on G2.com.

I have been using indigitall for five years and I appreciate its ease in setting up skills and bots, which makes the process very easy and intuitive. This tool is invaluable for providing quick responses to customers, which significantly increases their satisfaction. Additionally, I find it very useful to be able to see the advisors connected in real-time in each skill created. Its reliability and ease of use convince me that I would definitely choose indigitall again. These aspects have been fundamental in streamlining the resolution of connection and billing issues, which in turn improves my team's efficiency. Review collected by and hosted on G2.com.

There is nothing I don't like Review collected by and hosted on G2.com.