I like the ease of use of indigitall and the speed with which communications can be managed. This really makes daily work much easier. We switched from WhatsApp to indigitall to centralize communications on a single platform, improve message traceability, and manage notifications to technicians more efficiently. Review collected by and hosted on G2.com.

In general, the functionality is correct. As an improvement, perhaps access the chat history. Review collected by and hosted on G2.com.

The easy way to handle the tool, practical and with very good metrics that allow you to make decisions. If you want to complement your direct marketing strategy, consider Indigitall as a very good option. If you want to complement your direct marketing strategy, consider Indigitall as a very good option. Review collected by and hosted on G2.com.

It could have more reports or ways to visualize the information. Review collected by and hosted on G2.com.

What I like most about Indigitall is its ease of use, the high level of delivery and reliability of the system in both Push and SMS, and the close and timely technical support when needed. The interface is clear and allows you to create, segment, and send SMS in very few steps. Both Push and SMS have a fast and consistent delivery rate. Additionally, we have achieved several automations and advanced segmentation, and the technical team is always available. The initial setup was super simple, and it was implemented in less than a month. Review collected by and hosted on G2.com.

I would like to perhaps strengthen the reports or reports that the tool gives us. Review collected by and hosted on G2.com.

Segmentation in push notifications is much more refined. Currently, it not only includes demographic data but also behaviors, browsing, types of devices/browser, geolocation, and churn prediction. This is really interesting as it allows for a shift from generic sending to much more useful triggers.

Additionally, the integration is now much clearer with journeys and connectors. Review collected by and hosted on G2.com.

For all artificial intelligence functions to work optimally, it is important to have well-structured data. Therefore, I believe that something that can be improved is the predictive maturity of AI for companies where their data might not be so solid. Review collected by and hosted on G2.com.

It is highly customizable, so it adapts very well to communication needs at any given moment. Review collected by and hosted on G2.com.

Being a small pop-up, the extensions are very short, which sometimes limits the message you want to send. Review collected by and hosted on G2.com.

My experience with Indigitall has been excellent from day one. The platform is user-friendly and easy to navigate, which makes it simple to create, launch, and manage campaigns across multiple channels efficiently and without any hassle. Review collected by and hosted on G2.com.

One possible improvement would be to include a webhook for real-time statistics, making it easier to integrate live performance data into external systems. Review collected by and hosted on G2.com.

We use it to communicate with our clients through SMS, web push, and app push. We are very satisfied with the tool and how easy it is to manage these channels from one place. Review collected by and hosted on G2.com.

At the moment, we have no complaints about the tool. Review collected by and hosted on G2.com.

I like indigitall for its ease of use in maintaining contact with customers, thanks to its intuitive interface. Additionally, it is very visual, which makes interaction even easier. The initial setup was quite easy, which is always a plus. Review collected by and hosted on G2.com.

It is a system that gets overloaded quickly, sometimes it runs slowly. Review collected by and hosted on G2.com.

I like the integration of logical flows in push notifications and segmentation because it ensures that the message reaches each user through the most effective channel. I also appreciate being able to segment by website events and send personalized communications. The AI that optimizes the sending time is excellent, as it analyzes the best time for the user to see the push notification. Additionally, indigitall has been a great help within our client's digital strategy. The initial setup is simple and easy to learn. Review collected by and hosted on G2.com.

I don't like that the visual interface of the platform is not very user-friendly, especially in terms of order. Also, when implementing push notifications, sometimes finding metrics can be a bit complicated compared to other self-service platforms. Review collected by and hosted on G2.com.

Allow to create a Journey to connect with users, Push App, and Push Web Review collected by and hosted on G2.com.

There is nothing that I dislike, I think it is a good platform. Review collected by and hosted on G2.com.