I like that templates can be created, which makes the work much easier. Review collected by and hosted on G2.com.

The sound of incoming messages that can be changed. The artificial intelligence that works even if it's just to intuit and facilitate the user's work. When a technician doesn't say who they are or what their name is, have the AI ask them to identify themselves. When a technician waits for us to respond so they can state what they need, have them state it before we respond. Review collected by and hosted on G2.com.

I like your management capability, especially because I use several social networks. For me, that is the most important thing.

The integration and its results allow you to achieve a return on investment superior to the rest of the competitors.

And artificial intelligence improves our company's performance even more. Review collected by and hosted on G2.com.

Well, the translation is not complete in all aspects of the website and, when it comes to using it, not all my colleagues can or know how to use it. That's why those are the aspects that are more complicated. Review collected by and hosted on G2.com.

I like the usability of the indigitall tool, as it is an intuitive platform with easy access and use. Additionally, the support is the best; I feel that my voice is always heard and managed in a very timely manner according to the need. Review collected by and hosted on G2.com.

Integration tests. A more integrated environment to perform tests and understand error cases. The integration of the SDK has been complex for us since there is one behavior in a controlled version and another when it is scaled up. The load of sending messages collapses the connection. Review collected by and hosted on G2.com.

the truth is that push alerts arrive faster Review collected by and hosted on G2.com.

perhaps the cropping of the photographs could improve Review collected by and hosted on G2.com.

I like that I can welcome new customers and remind them when they have added items to the cart but have not completed the purchase. Also, I find it easy to learn. The platform is a communication tool in my company and automates many processes. I use indigitall for communication with customers and to run marketing campaigns via email and SMS. Also, it is a top platform. Review collected by and hosted on G2.com.

The number of steps for automations can be simplified. Review collected by and hosted on G2.com.

From my experience at Movistar, segmented push notifications on the website represent a key tool for offering more personalized and timely communication. By displaying messages according to each customer's profile and behavior, it is possible to present more relevant offers and content, improving the user experience and increasing conversion opportunities. Review collected by and hosted on G2.com.

I haven't had any bad experiences. Great team Review collected by and hosted on G2.com.

I like that the indigitall platform is very intuitive and easy to access, which makes my work faster and more efficient. It is also super fast, which helps us send notifications daily. Additionally, the initial setup was quite easy, with the indigitall team meeting with us and making the process simple through their explanations. Review collected by and hosted on G2.com.

Nothing. Everything works within expectations. Review collected by and hosted on G2.com.

We constantly use indigitall for the company's marketing automation. It is an intuitive, easy-to-use, and very effective platform. I like the possibilities the tool offers and the human team they have, especially Oswaldo, who is always attentive to our requests and needs. The setup seems to have been simple, as all the modifications are as well. Review collected by and hosted on G2.com.

To mention one thing, I would improve the mail creation builder. Review collected by and hosted on G2.com.

I really like the robustness of the indigitall API, as it allows for agile integrations and automates mass sending without complications. The console is intuitive and its performance is stable even with large volumes of data. The API is well documented and consistent, which reduces development time when integrating it with our systems. I also value the REST API, the campaign manager in the console, and the real-time reports and metrics, in addition to the ability to handle large volumes of data. Review collected by and hosted on G2.com.

If I had to point out something that could be improved, it would be the technical support. The support responds quickly, however, the answers sometimes are limited to redirecting to the documentation without delving into the specific problem. Review collected by and hosted on G2.com.

It is a tool that allows direct and, above all, very agile communication with the technicians. Review collected by and hosted on G2.com.

Sometimes it doesn't let you close the conversations or it disconnects without any kind of warning. Review collected by and hosted on G2.com.