Just wanted to give a shout out to IndicaOnline. We have been using them for over 5 years and it's been great. From driver tracking to route optimization for our delivery service to our 3 storefront locations. They are always on getting back to us pronto with any questions we've had. Review collected by and hosted on G2.com.

No , really nothing big enough to bring up Review collected by and hosted on G2.com.

The UI was pretty good when I had them a few years ago. I'm sure things have changed over the years, but I remember it being pretty intuitive and easy to pick up for a newbie. Review collected by and hosted on G2.com.

When I had IO, I ran into multiple issues. The main one: it stopped tracking our inventory correctly. On multiple occasions we'd sell a product (let's say an 8th), but that 8th wouldn't be removed from inventory. I spent hours on the phone trying to get these resolved for our monthly reports (pre-metrc) to be accurate. Again, this was a few years ago but it left a bad taste. Review collected by and hosted on G2.com.

They attempted to create a great POS when this service was needed in the cannabis industry. There were a few intricate options, like a .5G option for concentrates. Review collected by and hosted on G2.com.

It seemed like it was a bunch of Techs that created this app. Without knowing much about the cannabis industry. Not very accurate to options needed on a menu, or synced up to our Weedmaps very well. Review collected by and hosted on G2.com.

It is user-friendly and makes the intense aspect of running a cannabis business much easier. Make understanding and scalability of your product, inventory, and business a one-stop-shop. Review collected by and hosted on G2.com.

Like everything it could always be cheaper, but at the same time understand how large and new the market for cannabis is. It absolutely makes sense and is actually worth every penny. Review collected by and hosted on G2.com.

Products were helpful and arrived on time. Review collected by and hosted on G2.com.

I wish they carried more CBD products (with no THC) Review collected by and hosted on G2.com.

Easy to locate dispensaries and order products. Review collected by and hosted on G2.com.

It is confusing with the payment type and surcharges for customers. Review collected by and hosted on G2.com.

I really like the automated compliance reporting with Metrc. The Weedmaps and Leafly integrations are also nice but I think the best part is they offer a free e-commerce platform for online ordering. This has been extremely helpful during Covid as we've seen a big increase in online orders for curbside pickup and delivery.

I think their delivery software is some of the best out there. We got rid of our Onfleet account when we realized IndicaOnline had everything we needed for delivery. The interface is super easy to use and they're always coming out with new features. Review collected by and hosted on G2.com.

I think my only complaint would be that it sometimes takes a while to get in touch with support, but this has been better in the past couple of months. I think they hired more people for support agents. Review collected by and hosted on G2.com.