It's a user friendly platform - intuitive to use, app based with all the task options you need - from text posts to screen recording, and with all important desktop access for moderators too. Set up was really straight forward with the support of the Indeemo team who were very responsive and explained everything clearly. Review collected by and hosted on G2.com.

When a participant has used the platform before, they need to be sent different joining instructions if completing another project. This can slow down onboarding a little. Review collected by and hosted on G2.com.

The user interface works brilliantly - you never feel like you're stuck in the weeds of transcripts which makes all the difference in having clarity of thought.

The organisation of the platform is second to none. It's very easy to move between respondent groups and individual tasks with the filtering tool, all of which makes life ten times easier when moving into the analysis stages (not to mention the AI transcription and video snipping tool; amazing!!).

The customer support is excellent - from task set-up and onboarding, checking in, to accommodating any changes throughout the project - there are never any issues.

Aaand it's all available at a very affordable price! 100% worth the investment if you want rich insights with great content for your client debriefs. Review collected by and hosted on G2.com.

Quite a few respondents don't reply to follow-up comments (which may be because they don't see it or aren't bothered), so you need to be very specific in your task instructions. It's not necessarily a bad thing because it means you're getting the most of each task, but don't rely on probing questions.

There were 2-3 instances of respondents saying their videos or images wouldn't upload, but the indeemo support team stepped in quickly to help with this, so there wasn't any problems. Review collected by and hosted on G2.com.

There are many things I like, to start with it was a brilliant way for us to create and conduct research studies across many categories and customer needs. More recently the insclusion of the AI features has significantly reduced the time it takes to analyse our research videos to find insights, quotes and supporting clips. The ability to do this even when the videos aren't in English and still able to find and analyse in the same way using the AI is saving so much time. Review collected by and hosted on G2.com.

There's really not much I dislike, and if there is a question have the team are always so quick to respond and deliver new features they make a great product I choose to work with for a lot of our research projects Review collected by and hosted on G2.com.

This was my first time using Indeemo and I really didn't know how I would like it when I first signed up! Let me just say, the AI functionality is SUPER cool and definitly worth trying out! It's a fairly intuitive platform and I enjoyed the overall experience - I'll definitely keep it in mind for future projest! Review collected by and hosted on G2.com.

It's 'look' does feel a bit less modern than some of the sites with similar offerings, but that's a super minor detail that doesn't hold much sway when looking at what platforms to utilize for research Review collected by and hosted on G2.com.

The tool was super easy for us to set up and super easy for our participants (teenagers) to use. We had little to no issues getting everyone onboarded and they all completed their assignments correctly. Hannah and the Indeemo team were very helpful and responsive, and let us try their new AI Beta features which were great! Review collected by and hosted on G2.com.

I can't think of anything off the top of my head - if we had any issues, the team was quick to fix it for us! Review collected by and hosted on G2.com.

1) It revolutionised the way I can work, enabled me to capture the lived experiences of teachers easily, enables you to understand their experiences without having to be present in the research field.

2) Before this I would have had to gather maybe diary entries and videos in different formats and save them to my computer which would not have been in a user friendly format,

3)Indeemo provides an organised way to gather all this information as soon as the participants upload it.

4) It is a great format so you can see the data, look for trends and key themes.

5) The new AI function will take research to a new level. I spent 3 days reading through my data gathering a basic understanding of what the data was showing, with the new function I could do this with minutes and produce a much more detailed summary, identify themes and have it in a format that was easily understood.

6) It would take months to get to this point of data analysis.

7) I know some academics will be scared of AI but I see it as a way to begin your research steps ahead so that your finishing point will be steps ahead of what you would have achieved. Just like the invention of the computer or the calculator, you wouldn't just go back to not using a computer.

8) It gives you a higher entry point so you can progress further and go beyond what is possible before. 9)The new function enables you to get the answers quickly before the data is outdated so it can make an impact sooner, helps you understand the data quickly so you can start doing something with it. Review collected by and hosted on G2.com.

It has become very addictive! Especially the new AI function. The function has allowed me to jump ahead in my research which has meant I can get to an even more exciting level of analysis. Review collected by and hosted on G2.com.

Working with the staff at Indeemo was a delight. They were responsive and instrumental in thinking about how to get the most out of this project - critical as a new Indeemo user. The platform captured material that we had no other way of accessing - a window into consumers' lived experiences. We were also easily able to stimulate reflection on issues of 'why' and unpack emotional responses. Therefore, the ability to manage participants, and their responses, made real-time interactions during the project simple. This was supported by Indeemo's analytic versatility, which already has automated approaches, that aided the depth of our considerations of the data and ensured a flexible approach during the project. This capacity for agile implementation is critical in facilitating the benefits of physical ethnography with the heightened capabilities of digital capture - Indeemo is the best of both worlds. This is augmented by Indeemo's simple and thoughtful approach to data management and export - making the transfer of material simple and ensuring it is easy to work with as we continue to mine the wealth of material generated. Review collected by and hosted on G2.com.

There was nothing that we disliked. The platform integrated easily with our working practices as researchers and we gained valuable insights. For us, this was a learning curve too, but one where we felt supported every step of the way! We are keen to use Indeemo again and are particularly interested in the extensions that are on the horizon in terms of AI-supported analysis. These are likely to enrich and liberate further insights, helping make the platform even more powerful and of interest to researchers. Review collected by and hosted on G2.com.

How well it captures peoples lifes! It feels in the moment.

I love the 'tags' option, and also being able to search for a word in the transcripts. Review collected by and hosted on G2.com.

I wish that when I searched for a word in a transcript, it would also highlight it in the transcript.

I also feel like the product doesnt suit projects that are singularly typed responses only. Review collected by and hosted on G2.com.

Indeemo allows us to capture the authentic, raw customer without a moderator influence across all our markets. The platform and dashboard are really easy to use, very intuitive, and the upcoming features on their tech roadmap are focused on making analysis so much more efficient. Maeve, our account director, is a star and is on hand any time we need to check something. Review collected by and hosted on G2.com.

The biggest hurdle we have is recruitment, we have to bring from one source to another which can have challenges. We're also super keen for the ability to create showreels on the platform itself instead of downloading video clips and editing elsewhere. Review collected by and hosted on G2.com.

Indeemo app is a wonderful tool for qualitative researchers who are looking for a reliable, versatile and personalized instrument for data collection on a regular basis. The staff at Indeemo is always very accessible and ready to help. Their follow-ups are constant and useful during each phase of the research (design, implementation and analysis). The Indeemo app allow researchers to monitor the entries and to encourage participants. Analysis tools are multiple and easy to use. Review collected by and hosted on G2.com.

Indeemo app being an evolving product which staff is trying to constantly improve to made it more performant, updates are frequent and annoying but still very necessary to assure the best service. Review collected by and hosted on G2.com.