I really the UI of the site, the quality of the customer service we've gotten from the team, the notification system, and the ease of data export. It's always easy to find what I'm looking for on the site and I can chose my layout to present everything my panelists have uploaded in a way that makes sense. So far the app has seemed very easy for my panelists to use and it has many of the features we would hope for! Review collected by and hosted on G2.com.

From what I've heard, Indeemo is expensive compared to our other options. One of our other apps also allows us to track the time-of-wear in a more verifiable way, so when the need arises for that kind of detail we have to use that application. I would love it if Indeemo was the only app we ever had to use, and we could obsolete the rest. Review collected by and hosted on G2.com.

We’ve been successfully using Indeemo for years for all kinds of clients and have seen it evolve over time into a great qualitative tool.

The Indeemo team is small-but-mighty and one of our favorite partners. We’ve found them to be responsive, conscientious, and most importantly, kind.

The platform itself is easy to use for participants, clients, and qualitative researchers. We love the ability to set up and program our projects and appreciate the ability to collect multimedia content - selfie-style videos, images, texts. Your prompts (or tasks in Indeemo parlance) are limited only by your own information. It’s excellent for virtual, in the moment/in-context research, experiential research, and mobile ethnograpies.

It’s also easy to manage participants. You have the option to load in your own recruits/participants or to recruit through Indeemo. And, you can track progress, push reminders, and ask follow-up questions of individual participants.

Indeemo has added features over the years - there’s the ablity for screen capture (for UX type of research) and journey mapping, and of course built-in AI. Videos are transcripted and can be tagged for easier analysis—particularly the transcripting is a lifesaver.

We highly recommend it. Review collected by and hosted on G2.com.

These are not dislikes, complains, or platform problems, but a few things to keep in mind about Indeemo:

1) It can be an content collection firehose. We frequently have activities with multiple parts. If you have 30 participants and 10 activities with a single upload per activity, that’s 300 submissions to go through.

2) Indeemo participation is 1:1, so if your research need involves collaboration or interaction between participants, Indeemo may not be the right platform for you.

3) If you reach out to participants through the platform, they will be notified you have a message. You will have to remember to manually check back though. Review collected by and hosted on G2.com.

- The AI analysis helps to scan through hours of transcripts & pull out common themes

- It can be used for both Indeemo-origin & imported projects, so you can upload your own Zoom recordings of interviews and conduct analysis with Indeemo

- The reels feature allows you to collect and compile small snippets of interviews, which is useful to embed in presentations, to convey the message in the interviewee's words Review collected by and hosted on G2.com.

The reels feature could be further developed, as at the moment the output can be visually basic. But it's a new feature so that's to be expected, I've found the team to be very responsive to feedback. Review collected by and hosted on G2.com.

I used Indeemo for a project on AI shopper experience. My involvement focused on the initial phase, setting up the discussion guide within the platform, a process that was quick and intuitive. Another positive aspect was the support: the Indeemo team was very responsive and helpful in addressing our questions and concerns. Review collected by and hosted on G2.com.

Based on my experience, two critical areas with Indeemo are the manual process of sending invitations to each participant via our own email account, and the need to manually enter key socio-demographic and attitudinal characteristics for each respondent in order to apply filters during the analysis phase. Review collected by and hosted on G2.com.

The staff is the best part of Indeemo. While I could go on and on about its amazing features: the clipping tool, the ability to send respondents reminders, the impressive AI tool etc, it's the quick reactivity of the staff that seals the deal for me. Review collected by and hosted on G2.com.

The transcription of the videos could use some help with Northern Irish accents but we all do. Review collected by and hosted on G2.com.

the easiness for our consumers to use the platform Review collected by and hosted on G2.com.

so far nothing yet, as I've done 2 projects so far and have been quite as expected Review collected by and hosted on G2.com.

Indeemo was incredibly easy to use and allowed for an easy experience for our project participants too. We received a thorough demo session before first using this software which left us with great confidence that it was suitable for the piece of work, and then received regular check ins to ensure it was all working fine. Review collected by and hosted on G2.com.

There is little to dislike, however it would be useful to retain access to a project for longer once it is finished. Review collected by and hosted on G2.com.

Customer Support, Platform User-friendliness, Integrated AI, Price/Output Review collected by and hosted on G2.com.

Manual recruitment step on Excel (it would be interesting to have automated process to set quotas and filters) Review collected by and hosted on G2.com.

Indeemo is easy to use, not just for moderators but for participants too. It looks good and is intuitive making the whole project cycle run smoothly. As moderators, we value the autonomy of setting up and facilitating a project, but the Indeemo account and support teams are on hand if needed. The analysis tools and features are really helpful too making reporting on a lot of data much easier. Review collected by and hosted on G2.com.

We would benefit from a longer lead time on how long you have access to the project once it's completed and a better export experience. At the moment we can only export an Excel file of raw responses but would be great to have a better way to export media too. Review collected by and hosted on G2.com.

The AI functionality- it offers much more ease when it comes to analysis Review collected by and hosted on G2.com.

the fact that transcript uploading has not yet been updated on the overall platform Review collected by and hosted on G2.com.