The support is amazing! The title customer champion is well deserved with them. I know that if I have a problem that Code 42 and the amazing people that run it are there to help in every possible way. I have to deal with a lot of support from many different companies and Code 42 has always been a call that I don't cringe at having to make as they make the difference from just support and what a customer support champion is. Review collected by and hosted on G2.com.

Nothing. Everything I have ever done with Code 42 has been a breeze! Review collected by and hosted on G2.com.

What I like most of Code42 Crash Plan is that it is really easy to install and set up. Just logged in with the credential provided by company and I was backing up in seconds. The amount of system resources that the process uses is moderate (regarding RAM memory and processor), compared with another programs like Symantec or others I don;t remember the name. Review collected by and hosted on G2.com.

Too many steps until I get to my files (to say something negative, but I really like this app). Another thing I don;t like much is the big installation of the app. Like 934 MB. With all the apps going online (and this one much more being an online backup) It makes no sense to have such large installations. I can't imaging with the SSD drives (some of them 128 GB), this might be a big problem as you really need to have the essential apps installed in your computers. I have 256gb ssd, so, for now, this is not a problem. Review collected by and hosted on G2.com.

software works well. I originally used their personal edition until I was "forced" to switch to the business edition. Review collected by and hosted on G2.com.

after being forced to switch to their business version and signed up for 3 years. I opened up a support ticket and they told me my Debian operating system (latest version) is not supported, they only support RedHat 7.1,7.2,7.3 and Ubuntu. Given that Ubuntu is based on Debian I see no reason why it's not supported. Anyways, point being that if you are running a business it's highly likely you are NOT running their "supported" operating systems and will be stuck in the situation where your backups don't work..., potentially losing all your data due to "unsupported. For this reason I would not recommend this software to any colleagues.

When I transitioned from personal to business, code42 specifically migrated my computers, they knew the operating systems and could have at that time told me my computer was unsupported. I would have not transitioned and looked for an alternative. Review collected by and hosted on G2.com.

Easy to install on the server and on the clients. Excellent documentation of Server Install guidelines for all environments.

Exellent self Service features for the clients.

When we have questions we find more than 80% of the answers on the well updated service websites at code42.com.

We use the Smartphone Apps very frequent to restore single files.

Now that the Ransomware discussion is growing rapidly we feel comfortable as we can recover quickly due to the File HIstory we have on the storage that allows us to go back in history before the attack. Review collected by and hosted on G2.com.

The initial backup takes quite some time as it deduplicates and only uses a fraction of the bandwidth. I would also like to see more integration of OneDrive, Box or DropBox as destinations of backup. Pricing structure has changed several times in the last year for business users, we would like to see a ProE-Light version as pure license model. Waiting for an update of the iPhone / iPad device app. Hope to see some better functions on the smartphone side. Review collected by and hosted on G2.com.

In my line, I deal with a LOT of vendors, both hardware and software. CODE42 is hands down one of my favorite companies to deal with, no matter what the issue. If it's a technical one, the support is fast to reply, knowledgeable, provide frequent updates, and always makes time for me while never making me feel rushed.

On the billing/licensing side, not only to I get regular notifications on when my licenses are due to expire, but I can easily reach out for assistance and there have been times when obtaining some temporary keys have gone through quick and painlessly. Review collected by and hosted on G2.com.

Currently I have no issue with the product or the service, so there is nothing I can think of here. Review collected by and hosted on G2.com.

In my opinion, Code42 is the best vendor we work with at our company. They are very responsive to customer questions and are always open to hearing feedback or enhancement requests. With Code42, you can be assured of a good customer experience. Review collected by and hosted on G2.com.

I have no complaints with Code42 as a vendor or the products they sell. Review collected by and hosted on G2.com.

I like that it has a ton of functionality and its easy to use.

It has good API configurations. Review collected by and hosted on G2.com.

There aren't good tutorials and not a good internet community. If you are stuck you are all on your own. Review collected by and hosted on G2.com.

Very reliable, easy and saved me when I had to reinstall my OS Review collected by and hosted on G2.com.

I haven't come across anything I haven't liked Review collected by and hosted on G2.com.

The price is probably my favorite part of this software. With pricing based on active machines in use and not based on data, it just makes more sense to go with this product. Review collected by and hosted on G2.com.

I dislike the short taskbar menu. I would like it to be a little easier to open the application and view/change settings without having to find it in the task tray, right click, choose to open the dashboard... Review collected by and hosted on G2.com.

The best code for me, its utility and ease when you practice it is amazing, but you have to put in the effort. Review collected by and hosted on G2.com.

Sometimes you get stuck if something goes wrong, but with practice everything gets resolved. You must put in effort because it is very useful, but it is also complicated to learn. Even so, I recommend it. Review collected by and hosted on G2.com.