Ligia L.
LL
Ligia L.
Enterprise (> 1000 emp.)
"An assertive proof-of-value process that reached a 53% reduction in chargeback fraud"
4.5/5
What do you like best about Incognia?

The proof of value process has a methodology that proves the solution's value through database

exchanges, thorough analysis, and on-time support. Furthermore, the blind baseline period gave us

extreme confidence in how the solution would work after the full integration. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

As the solution is quite new I still haven`t found any weak spots Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"I've a good experience with the employees and the software."
5/5
What do you like best about Incognia?

The quick return of employees about any doubts and the suport. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I like everything. I don't have any troubles wiht the software and employees. Review collected by and hosted on G2.com.

Natalia d.
ND
Natalia d.
Senior Product Manager
Enterprise (> 1000 emp.)
"A game change in Chargeback and Promotion Abuse"
5/5
What do you like best about Incognia?

With Incognia, we change our fraud (Chargeback and Promo Abuse) scenario. Incognia helps us improve our solutions to identify bad users in-app journeys. Also, working with their support team has been a successful case with the provider and client. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

I have nothing big to share. Incognia constantly improves the models/solutions when some fragility is discovered. Review collected by and hosted on G2.com.

Bruno P.
BP
Bruno P.
Enterprise (> 1000 emp.)
"Principal Security at Stone"
4.5/5
What do you like best about Incognia?

The evolution of the product over the months/years Review collected by and hosted on G2.com.

What do you dislike about Incognia?

Do not block during the classification of information. Review collected by and hosted on G2.com.

WM
Wellington M.
Head of fraud prevention
Mid-Market (51-1000 emp.)
"The solution works very well and has helped us prevent millions in fraud."
5/5
What do you like best about Incognia?

Incognia's team is very good and we have weekly meetings to evaluate the performance of the tool and opportunities to use the solution as well as improvements on both sides. Review collected by and hosted on G2.com.

What do you dislike about Incognia?

So far I have nothing negative to report Review collected by and hosted on G2.com.

Felipe C.
FC
Felipe C.
Global Head of Operations
Mid-Market (51-1000 emp.)
"Incognia has a solid solution and top notch post-sales support"
4.5/5
What do you like best about Incognia?

I really like how easy and assertive ways to integrate their solution and their obsessions to provide a impeccable customer success Review collected by and hosted on G2.com.

What do you dislike about Incognia?

Still not clear the weak spots of their solution (false positive), although Rappi already have seen it not working properly. Review collected by and hosted on G2.com.