Agility; clear information in dash; reporting possibilities. Always immediate service, inspiring conversations.

There is no difficulty in obtaining information that adds to the business model that we need. Review collected by and hosted on G2.com.

So far there has been nothing in that regard. Due to the positive points being extremely favorable, we have not yet identified scenarios that may reflect "dislike". Review collected by and hosted on G2.com.

What I like the most about Incognia is the array of informations provided regarding device identification and configuration which are valuable inputs for fraud detection. Beyond that, an outstanding quality of the company is the customer success team support, who is always available to provide answers and applicability of their solutions. Review collected by and hosted on G2.com.

A development point would be to provide the risk detailing uncovered by partners regarding devices, that would increase the confidence in the usage of the information. Review collected by and hosted on G2.com.

We enjoy Incognia's ability to share a user's precise location, it is very usefull Review collected by and hosted on G2.com.

The only thing I was not satisfied was with the Incognia's plataform/dashboard because It was not possible to download the data/information (for example, the devices IDs that had a suspicious behavior, for that we needed to require to Incognia's team this information) but, fortunately that was solved. Review collected by and hosted on G2.com.

I like the timing they have in solving our problems, I also like their availability and commitment to helping us. They really put the customer as the focus and value this relationship a lot. Review collected by and hosted on G2.com.

I have nothing to say. I expect that Incognia growth your portfolio the products. Review collected by and hosted on G2.com.

What I like most about partnering with Incognia is that we can achieve excellent results for the company with a good user experience. We remove the friction while optimizing our onboarding flow. It is easy to integrate and the results were achieved quickly. Review collected by and hosted on G2.com.

There isn’t anything we dislike about Incognia’s services. They are interested in our results and keep in touch to understand if everything is working how we expected. We plan to continue using the solution. Review collected by and hosted on G2.com.

Unlike other vendors, Incognia's SDK and API integration is straightforward. Incognita provides clear technical documentation and constant support from their solutions engineers, which are essential to guarantee that the technical integration works accordingly. In addition, the communication between both teams is very fluid, and the product is an ever-evolving tool that puts into practice the constant feedback we share with their team. Review collected by and hosted on G2.com.

I have no negative points to highlight.

So far, they are exceeding expectations.

As manager of a technical team, the points that are overcome are:

Integration simplicity

Technical and customer success team support

Quality of technical documentation Review collected by and hosted on G2.com.

Charming service, our focal point provides excellent service Review collected by and hosted on G2.com.

physical distance, it would be good to have more proximity events Review collected by and hosted on G2.com.

Incognia's geolocation product is excellent and has become an essential element of our Trust & Safety strategy. But more importantly, the team backing Incognia is responsive, intelligent, and willing to dig deep into our use case to improve their product. Working with their support team has been like working with a fellow product development team in our company, making Incognia a standout among vendors in Trust & Safety. Review collected by and hosted on G2.com.

Incognia is still a young company with the usual early company challenges: all features are not necessarily configurable in their web interface, they are still learning (though rapidly) how to build up a body of security research around their product, and some advanced features, like web-based geolocation, are yet to be built. Still, their scrappy and intelligent attitude gives us confidence that they will be an excellent partner as they continue to build up their product. Review collected by and hosted on G2.com.

Customer service/support, which occurs proactively and promptly. Review collected by and hosted on G2.com.

The share of the Unknown risk range has a considerable volume, which brings uncertainty to decision-making. Review collected by and hosted on G2.com.

Incognia reduced the cost of our app authentication flow by 51%. With Incognia, the app decreased the reliance on high-friction facial biometrics and improved our customers' in-app experience while ensuring our processes' safety. Review collected by and hosted on G2.com.

Sometimes our operational team needs a formal report of the reasons for the risk assessments provided by Incognia. Right now, we only have available the dashboard, which provides information, but not everything required to help an outsider understand the evaluation. Review collected by and hosted on G2.com.