Highlight for the support provided by the technical and customer success teams, who are always close by, striving to understand needs and identify the best solutions and practices for assistance. The technological differentiators are also a standout feature. Review collected by and hosted on G2.com.

The dashboard interface is not very intuitive, despite the usability training being available at all times. Review collected by and hosted on G2.com.

Incognia's solution is excelent. In addition to the great technology and the big number of features, it helps clients to mitigate fraud but also to minimize impacts in customer experience. Furthermore, Client Support is very good. Incognia's team is always proactive in proposing new solutions and building new strategies toghether. Review collected by and hosted on G2.com.

Maybe Incognia's client could have more action on the panel to control its operation. Review collected by and hosted on G2.com.

Incognia is one of our most important business partners in combating logistic frauds. Over the past few years, we have built joint, robust solutions that have made our ecosystem much safer. I recommend them with my eyes closed. Special mention to Mari, our account manager, always willing to understand our pains and seek effective solutions for the business. Review collected by and hosted on G2.com.

I have no negative points to address. I believe we are very much aligned in our partnership and have been able to overcome differences experienced in specific situations. Review collected by and hosted on G2.com.

When I became Fraud Prevention Manager at iFood, Incognia was already implemented and it was working fine. My experience started in the CS aproach and all the work de Mari has leaded during my time. The partnership, the willing to help, all de support and insightfull meetings are not common in the market. Incognia is not the partnert that implement and come back in the momment of annual review, it is a company that participate in the daily basis. I'd l ike to say that upper and lowers levels, starting in Mari's level, has the same culture and the focus on partnership. Review collected by and hosted on G2.com.

It is not something that I dislike, but I do believe that Incognia has an opportunity and it is already addressing it, is related to the creation a community for knowledge exchange. There are many opportunities on being the glue that could connect fraud prevention teams all around the world. Review collected by and hosted on G2.com.

Solid product, proactive customer outreach and consultation, outstanding customer service.

We leverage Incognia in our Fraud defenses and they have proven to be quite valuable. The product is solid, but what separates them is their proactiveness in helping us identify emerging trends and outstanding support in standing up new defenses as needed. Highly recommend them Review collected by and hosted on G2.com.

Nothing to add or comment on this topic. Review collected by and hosted on G2.com.

From the experience I had with Incognia, we had an ease of implementation, always offering opinions on better uses and encouraging discussions that help us achieve better results together. Review collected by and hosted on G2.com.

Initially we had a significant number of customers who had no history of geolocation, but the number gradually reduced with the capillarity and growth of Incógnia, resulting from the increase and adoption of the solution by other companies. Review collected by and hosted on G2.com.

● Technology differences

● Low level of integration complexity

● Quality of technical documentation

● Support from the technical and customer success team

● Quality of reports and analyzes delivered

● Product dashboard overview

● Impact of the results generated on application security Review collected by and hosted on G2.com.

I have nothing to add to this question!! Review collected by and hosted on G2.com.

The characteristics that I like most about the partnership with Incognia are: the quality and accuracy of its information, the simplicity of its query dashboard and its excellent technical support. Review collected by and hosted on G2.com.

I have no negative points to highlight, but as a Brazilian company, I would like your documentation to be in Portuguese as well. Review collected by and hosted on G2.com.

Ease of integration. When the Incognia team scheduled the first technical meeting, the SDK was already fully configured, leaving only the integration of APIs via backend. Review collected by and hosted on G2.com.

I haven't found any negative points yet Review collected by and hosted on G2.com.

Regarding our experience using Incognia, it has been positive. The integration was quick, and the APIs are easy to use. Review collected by and hosted on G2.com.

I do not have anything

to add to this question. Review collected by and hosted on G2.com.