Verified User in Machinery
UM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Really good identity verification"
5/5
What do you like best about Incode?

Technology is advanced, support is really good, it's very easy to use Review collected by and hosted on G2.com.

What do you dislike about Incode?

Everything works, there are no isses for now Review collected by and hosted on G2.com.

Tamara F.
TF
Tamara F.
Account Executive
Mid-Market (51-1000 emp.)
"Seamless experience and easy to use"
5/5
What do you like best about Incode?

As a sales technology specialist working with financial institutions, we have consistently recommended Incode to our clients. Their fast, seamless, and user-friendly experience sets it apart from other identity verification technologies we've previously endorsed. Incode's straightforward functionality makes it incredibly easy to explain and implement, ensuring a smooth transition for our customers Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing so far, my experience has been very good Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

We appreciate your support and are delighted to hear that Incode has helped in preventing fraud and keeping your customers happy. Thank you for sharing your experience with us!

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Best in class age verification and estimation"
5/5
What do you like best about Incode?

Tried out Incodes age verification and estimation, as well as standard KYC modules. Compared to similar solutions age estimation works much better, reliably estimating the age of s user with minimal error rate. The algorithm is quick, efficient, loads and runs smoothly without any hiccups. As the technology is developed in-house the options for customization are plenty. So far the best identity solution on the market. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Pricing depends on the volume, and can be expensive for a smaller operation. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

By reliably verifying the age and identity of users, Incode is helping businesses like yours to ensure compliance and build trust with their customers. We're glad to hear that our solution is benefiting you in this way.

Juan Miguel G.
JG
Juan Miguel G.
Board Member
Enterprise (> 1000 emp.)
"The best fraud prevention solutions I have ever come across"
5/5
What do you like best about Incode?

Performance: the product just works and, connecting to the right data sources, can stop 100% of identity fraud. I like that it is 100% automated and only gets better over time.

Maturity: they are a company that understand financial services and will work hand in glove with clients to achieve the client's goals. Whether this means providing technical or implementation support or filing for relatory approvals, Incode are a joy to work with.

Entrepreneurial: They are a founder-led company that will find a way to deliver value for clients.

Price: reasonably priced. Review collected by and hosted on G2.com.

What do you dislike about Incode?

The pricing structure in our previous contract was clunky, but that's not a real issue. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

We're delighted to hear that our fraud prevention solutions have met your expectations and provided value. Thank you for your feedback on our performance, maturity, and entrepreneurial approach. We look forward to continuing to support your fraud prevention needs.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Reliable, easy to use and efficient IDV"
5/5
What do you like best about Incode?

It's super easy to use and integrated seamlessly with our current processes. Really appreciate how reliable it is compared to last vendors. Review collected by and hosted on G2.com.

What do you dislike about Incode?

So far, so good! Haven't had anything to complain about Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

Thank you for your feedback! We're pleased to hear that you haven't encountered any issues with Incode so far.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Highly advanced age verification and KYC"
5/5
What do you like best about Incode?

Definitely one of fhe most advanced systems for user onboarding. Trying out age estimation really demos the Incode expertise in the best possible way as techically its the most complicated thing to do properly. As all components are built in house the flexibility is unmatched. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing to note here. Everything that we tried worked as advertized. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

Thank you for your positive feedback! We're glad to hear that everything worked as advertised and that our system is helping to verify age and identity effectively.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Amazing experience"
5/5
What do you like best about Incode?

Great customer experience, and seamless identity verification process Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing, there isn't anything I can think of Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

Thank you for your kind words! We're glad to hear that our identity verification process helped you avoid potential fraud. We appreciate your support!

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Mid-Market (51-1000 emp.)
"Excellent customer care"
5/5
What do you like best about Incode?

Helpful sales team, very informative and knowledgable. Fast turnaround. Review collected by and hosted on G2.com.

What do you dislike about Incode?

No major downsides, a bit pricey but aligned with quality. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

Thank you for the positive feedback! We're glad to hear that our sales team was helpful and knowledgeable, and that you experienced a fast turnaround. We understand that quality comes with a price, but we strive to provide the best value for our customers.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Enhanced security for payment changes and unusual customer activity"
4.5/5
What do you like best about Incode?

As a online retailer we use Incode to secure our customer accounts, especially when it comes to sensitive actions like updating payment info or if we detect unusual activity. The integration of Incode’s SDK was straightforward, and it fits naturally into our existing solutions. The real win for us is the balance between robust security and UX for our customers. Review collected by and hosted on G2.com.

What do you dislike about Incode?

The learning curve for our support team was a bit long. Understanding the nuances of alerts for unusual activity took some time, and we had to adjust our response procedures accordingly. Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

Thank you for sharing how Incode has helped reduce instances of fraud related to payment changes. We're committed to providing a secure and seamless experience for both you and your customers.

Verified User in Consulting
CC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Phenomenal UI, Seamless Identity Verification Process"
5/5
What do you like best about Incode?

This is by far the best UI/UX that I have seen for an identity verification flow software for end users. Review collected by and hosted on G2.com.

What do you dislike about Incode?

Nothing so far, have had a great experience Review collected by and hosted on G2.com.

Response from Ricardo Cantu of Incode

We're glad to hear that you've had a great experience with our identity verification process. Thank you for sharing your feedback.