--- title: Incode Reviews meta\_title: 'Incode Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how Incode works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 52 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Incode Reviews & Product Details Visit Website Incode Technologies is a leader in the identity trust revolution, backed by investors including General Atlantic, SoftBank, J.P. Morgan, and CapitalOne. At Incode, we're redefining the landscape of identity verification, KYB, and KYC with our in-house developed state-of-the-art AI and ML technologies. Our flagship product, Incode Omni, drives rapid identity verification, KYB, and KYC. It was the first platform to achieve iBeta PAD Level 2 certification for passive biometric liveness. Additionally, it is a top performer in the NIST Facial Recognition Vendor Testing (FRVT). Our platform ensures privacy and accuracy with advanced AI/ML algorithms, simplifying identity systems in sectors like financial services, retail, igaming, events, hospitality, public sector, and web services. Performance Metrics - We verify 98% of users on the first try in just 1.5 seconds, preventing over $170M in fraud annually. Over 100 million users are verified with Incode each year, showcasing our global reach and trust. Broad Spectrum Solutions: • AI Age Verification: Seamlessly verifying age for legal compliance. • AI Identity Verification: Supporting more than 4,600 documents for global coverage. • KYC and AML: Robust solutions for secure and compliant operations. • Fraud Detection and eKYB: Fastest fraud detection capabilities for business safety. • SalesFlow and Reconnect AI: Maximizing customer journey potential and revenue. • Incode Workflows: Custom verification flows with our one-click visual editor. Global Impact: Trusted by the largest financial corporations, governments, and societies worldwide, our technology is enhancing trust and security in all sectors. Join us as we build a world of trust, powered by Incode's innovative solutions. Discover more at incode.com. * * * Product Website Incode Seller [Incode Technologies](https://www.g2.com/sellers/incode-technologies) Discussions [Incode Community](https://www.g2.com/products/incode-technologies-incode/discuss) Languages Supported German, English, French, Portuguese, Spanish Solution Type All-in-One Overview by Veljko Davidović (Marketing and Communications Manager (US, EMEA, APAC), Pizzaiolo on the Side 🍕) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/incode-technologies-incode/pricing) DV Dharmik V. Associate Engineer Computer Software Mid-Market (51-1000 emp.) 11/26/2025 "Unmatched Security and Effortless Integration with Outstanding Support" 5/5 What do you like best about Incode? This platform stands out as the most secure I have used, allowing me to verify my clients' ages and effectively filter out fraudulent users, which provides a high level of security. The passive liveness feature works especially well, requiring users to follow on-screen prompts like 'turn your head left.' This helps confirm authenticity and contributes to a safer environment. I also appreciate how straightforward the software implementation process is, making it easy for new team members to get up to speed. We rely on it more than five or six times daily, and whenever we face any issues, the customer service team is excellent and very supportive, which is a significant advantage for anyone prioritizing security. The platform is also highly effective at detecting fake IDs, an essential factor in preventing money laundering. Integration with our existing systems is simple and hassle-free. Review collected by and hosted on G2.com. What do you dislike about Incode? The pricing is much too high, and the integration process is quite complex, which may not be ideal for beginners. Additionally, the strict default settings can create challenges for advanced users who need more customization options. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? This tool helps me detect fake IDs and securely remove them, which is essential for preventing money laundering. It also aids in verifying both the age and authenticity of users with accounts by utilizing various verification methods. Furthermore, it supports me in several other ways to ensure that fraudsters are unable to engage in any unauthorized activities. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 11/27/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/7/2025 "Reliable and Fast Identity Verification Platform" 4.5/5 What do you like best about Incode? What I like best about Incode is how seamlessly it integrates with existing systems for user onboarding and verification. In our company, we’ve used it to automate customer identity checks, and it has significantly reduced verification time. The accuracy of document scanning and face matching is excellent, and the platform’s API is easy to implement. It also scales well for handling high user volumes without slowing down performance. Review collected by and hosted on G2.com. What do you dislike about Incode? Sometimes the verification process can be overly strict with less common ID formats, leading to extra manual reviews. The admin dashboard could also be more intuitive, as certain reports and logs take a few clicks to find. Customer support is generally responsive, but real-time chat would be a nice addition for urgent cases. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Incode has helped automate and secure our identity verification process for user onboarding. It reduces the need for manual document checks, which cuts down on operational costs and human error. The system also helps us comply with KYC and AML regulations more efficiently. Overall, it saves time for our support team and provides a smoother user experience for customers. Review collected by and hosted on G2.com. Show More 10/10/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Iván Sebastián M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iván Sebastián M.") IM Iván Sebastián M. Software Engineer Mid Senior Small-Business (50 or fewer emp.) 10/10/2025 "A good KYC solution, great software tools and support." 4.5/5 What do you like best about Incode? This platform is both secure and highly insightful, making it easier to verify identities and handle various elements involved in implementing BNPL in Mexico. Review collected by and hosted on G2.com. What do you dislike about Incode? I can't really say something I dislike about it. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Our goal is to identify people in a genuine way, which allows us to concentrate on other important aspects. This approach has enabled us to direct our attention toward more relevant and customized solutions for the business problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Robert G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert G.") RG Robert G. Advisory Board Member | Digital, Operations & Healthcare Enterprise (\> 1000 emp.) 11/6/2025 "Seamless Capabilities Make Work Effortless" 5/5 What do you like best about Incode? As I look at capabilities are seamless and easy. Very user friendly. Review collected by and hosted on G2.com. What do you dislike about Incode? When we look at IDV, no one really has time or patients for it, but it is critical. All in all, I wish we didn't need IDV, but we do. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? IDV and it keep us safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jelena F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena F.") JF Jelena F. Partnerships Manager Enterprise (\> 1000 emp.) 2/24/2025 "Support like no other, a pleasure to work with Incode" 5/5 What do you like best about Incode? I have to say that the support we had from Incode CS team is amazing. It's not just about onboarding and initial setup, but also their support whenever our team waned to change anything in our flow. Advice and guidance on the impact of each step on our onboarding efficiency really means a lot to us. Balancing between fraud prevention and friction is hard, and having a good CS team really helps. Review collected by and hosted on G2.com. What do you dislike about Incode? All was good, nothing to complain about. Thanks team! Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Incode helps us onboard customers and verify their identity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") AM Verified User in Media Production Mid-Market (51-1000 emp.) 2/23/2025 "Really good technology, probably the best ML models on the market." 5/5 What do you like best about Incode? Had a chance to test drive the age verification, estimation and liveness for a project. We were impressed by the speed and accuracy, even when the conditions are not ideal (low light, reflections, low end phones, etc). It worked really good and in the cases where it didnt, the application provided guidance to the user during the session how to adjust the camera angle. While we didnt require ID verification, we did have a demo that was sucsessful. Incode showed 100% success rate for documents in EU. Review collected by and hosted on G2.com. What do you dislike about Incode? Cant say anything, maybe few minor things that for sure can / or are probably already solved by engeneerign team. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? It helps us verify identities and estimate the age during onbording. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/19/2025 "Really good biometrics technology" 5/5 What do you like best about Incode? Incode does biometrics using their own ML models that are providing top performance. As it's developed by Incode all the engeneers are there to support when it comes to any customizations or tweaks to the model so that it works perfectly for any use case. We worked with the team as an outside vendor for a client and Incode was clearly the best choice in terms of the technology stack. Implementation is quick, and when eveything is set up it's easy to use by the IT team. No other vendors came close. Review collected by and hosted on G2.com. What do you dislike about Incode? Technology is great, more flexibility when it comes to pricing can be something to improove. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Verifyng both internal and external users Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alex E. P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex E. P.") AP Alex E. P. Vice President Office of Client Advocacy & Success Enterprise (\> 1000 emp.) 9/12/2024 "Fast, accurate and seamless" 5/5 What do you like best about Incode? With over a decade of experience in the cybersecurity space, I have a sharp eye for identifying value in fraud detection improvements. What sets Incode apart is the seamless efficiency of their identity verification and user onboarding process. Throughout my career, I’ve encountered many solutions attempting to balance security and user experience, but not many have matched Incode's success. Other systems either introduce too much friction, leading to high customer drop-off rates, or are so simplistic that they allow bad actors to bypass security. Incode has struck the perfect balance, automating identity verification while effectively catching 99% of fraud. Review collected by and hosted on G2.com. What do you dislike about Incode? The implementation team is incredibly proactive—if I don't respond within two days, they've already initiated a full campaign to assist me. On a serious note, I have been thoroughly impressed with their service. The sales and support teams are always just a phone call away, ready to help with any needs. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Incode has expertly scaled the verification of customer identities for a diverse range of companies around the globe. Operating in over 50 countries, we bring extensive international experience and precision to every engagement. We are confident in recommending our services to your organization, assured that our global expertise can meet your needs effectively. Review collected by and hosted on G2.com. Show More Response from Ricardo Cantu of Incode [Editedit](https://www.g2.com/survey_responses/incode-review-10244732/official_response/edit) Thank you for your positive feedback! We're thrilled to hear that our identity verification and user onboarding process has met your expectations and provided seamless efficiency. We strive to strike the perfect balance between security and user experience, and we're glad to hear that it has been successful for you. Validated ReviewerSource: Organic ![Mario M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario M.") MM Mario M. Dirección Ejecutiva by Telasist Travel Business Unit Mid-Market (51-1000 emp.) 9/9/2024 "Great User Experience for our financial clients´ customers while greatly reducing their fraud" 5/5 What do you like best about Incode? Incode has provided a fully white-labeled solution to some of my biggest clients for the onboarding of their end users. The technology is very good wit the smallest amount of false negatives in the industry, even beating the companies that are manually verifying user identites. With no human error, a very hands-on implementatation team, and the best fraud prevention metrics, Incode has been a no brainer! Review collected by and hosted on G2.com. What do you dislike about Incode? Using Incode, along with any form of identity verification, adds a layer of friction for the end-user, which is not convenient. However, I advise my biggest clients to measure the tradeoffs, as Incode has proven to generate much more revenue and prevent millions in fraud. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Incode is solving the ongoing problems with identity fraud. As I consult some of the biggest financial institutions in Mexico, they are seeing a surging amount of fraud through phishing through AI. Like fire with fire, the best way to combat AI fraud, is with an AI solution. Incode is so robust, that it has been able to succesfully detect almost all identity fraud attempts by my clients’ customers, all done with out the need of any human intervention. Review collected by and hosted on G2.com. Show More Response from Ricardo Cantu of Incode [Editedit](https://www.g2.com/survey_responses/incode-review-10226219/official_response/edit) We appreciate your feedback on the effectiveness of Incode in combating identity fraud for your clients. It's great to hear that Incode's AI solution has been successful in detecting almost all identity fraud attempts without the need for human intervention. We understand the tradeoff of adding friction for end-users, but we're glad to hear about the significant benefits in fraud prevention. Validated ReviewerSource: Organic BY Brett Y. Director, Program Management Office Mid-Market (51-1000 emp.) 11/6/2024 "A trusted partner in biometric identity verification" 5/5 What do you like best about Incode? Incode stands out as one of the most technically advanced companies in biometric identity verification. The team's expertise and years of developing machine learning models have resulted in a platform that effectively catches an exceptionally high percentage of fraud attempts. This technical skill is complemented by a proactive and highly skilled team committed to eliminating online fraud. Incode's comprehensive technical approach and big-picture thinking make it one of the best-positioned companies on the market. Review collected by and hosted on G2.com. What do you dislike about Incode? While complexity of integrating sophisticated identity verification systems can be a hurdle for some organizations, Incode has a great team that is always there to help. Review collected by and hosted on G2.com. What problems is Incode solving and how is that benefiting you? Incode's solution provides a biometric vertification for higher risk online transaction resulting in a reduction of online fraud. Review collected by and hosted on G2.com. Show More Response from Ricardo Cantu of Incode [Editedit](https://www.g2.com/survey_responses/incode-review-10466800/official_response/edit) It's great to hear that our biometric verification solution has helped reduce online fraud for your higher risk online transactions. We're committed to providing comprehensive technical solutions to benefit our customers. Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 6 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/incode-technologies-incode/pricing) Incode Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3ad74cfb5a695439a13e824551c406b8/persona-persona.png "Product Avatar Image") Persona 4.3/5(45) [ Compare Now ](https://www.g2.com/compare/incode-technologies-incode-vs-persona-persona) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_95e97bce45ffea9df427dc9fe2362e90/entrust-idv-formerly-onfido.jpg "Product Avatar Image") Entrust IDV, formerly Onfido 4.4/5(127) [ Compare Now ](https://www.g2.com/compare/entrust-idv-formerly-onfido-vs-incode-technologies-incode) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_75b6b8a90be508a9a2dd03b3cdada962/sumsub.jpg "Product Avatar Image") Sumsub 4.6/5(125) [ Compare Now ](https://www.g2.com/compare/incode-technologies-incode-vs-sumsub) ##### ##### Incode Features Functionalities Authentication Methods Online Age Verification Age Estimation Fraud Detection Name Matching Watch List Scoring Compliance Due Dilligence Reporting Suspicious Activity Real-Time Dashboards [ View More Features ](https://www.g2.com/products/incode-technologies-incode/features) ## Top-Rated Alternatives [ ![Persona](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Persona") Persona 4.3/5(45) ](https://www.g2.com/products/persona-persona/reviews) [ ![Entrust IDV, formerly Onfido](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Entrust IDV, formerly Onfido") Entrust IDV, formerly Onfido 4.4/5(127) ](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) [ ![Sumsub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumsub") Sumsub 4.6/5(125) ](https://www.g2.com/products/sumsub/reviews) [ View All Alternatives ](https://www.g2.com/products/incode-technologies-incode/competitors/alternatives) ##### Categories on G2 [Anti-Money Laundering (AML)](https://www.g2.com/categories/anti-money-laundering)[Identity Verification](https://www.g2.com/categories/identity-verification)[Age Verification](https://www.g2.com/categories/age-verification) ##### Explore More [Which network monitoring app is best for medium-sized enterprises](https://www.g2.com/discussions/which-network-monitoring-app-is-best-for-medium-sized-enterprises)[Which financial aid software platforms allow staff to review applications as families would see them during verification?](https://www.g2.com/discussions/which-financial-aid-software-platforms-allow-staff-to-review-applications-as-families-would-see-them-during-verification)[Branding Agencies in New York](https://www.g2.com/categories/branding-agencies/locations/new-york-ny-us) [Best tools for managing data consent and preferences](https://www.g2.com/discussions/what-are-the-best-tools-for-managing-data-consent-and-preferences)[Best purchasing software for small businesses](https://www.g2.com/discussions/best-purchasing-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/incode-technologies-incode/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)