What I like best about InCheck is how simple and efficient it is to use Review collected by and hosted on G2.com.
What I dislike about InCheck is that completed background check results require logging into the system every time. It would be more efficient if results were included directly in the notification email. I would also like clearer alerts when there are issues, such as having “FLAG” notifications noted in the email body or subject line so concerns can be identified right away. Review collected by and hosted on G2.com.
Hello! Thank you for taking the time to share your feedback on InCheck. We’re really glad to hear the platform has been simple and efficient to use, and that the automation is helping reduce manual screening and compliance work.
We also appreciate your note about needing to log in to view completed results and wanting clearer alerts when something requires attention. On the “FLAG” notification specifically, we can configure notifications so that when a report has a flag, the closed notification clearly indicates that a file has been flagged. You should typically receive that notice, so if you’re not seeing it today, please reach out so we can review your notification settings and make sure everything is configured correctly!
Regarding including completed background check results directly in the email: we understand how that would be more convenient, but due to security and privacy requirements, we’re not able to publish report results within the email body.
That said, we’d love to discuss options to streamline access. Many clients use integrations and/or single sign-on (SSO) to reduce friction and speed up review of results.
If you’re open to it, please contact our InTouch team, and we’ll help confirm your notification settings and talk through the best workflow options for your team. Thank you for your continued partnership!!
