Ahmed A.
AA
Ahmed A.
Portfolio Sales & Marketing Lead GCC
"Exceptional Support and Cost Efficiency with Inception CRM"
5/5
What do you like best about Inception CRM?

I love the ease of use and flexibility that Inception CRM offers, especially when modifying target lists. The backend team provides exceptional support which is a huge advantage. The cost-effectiveness is impressive, particularly when it comes to marketing materials creation. I appreciate the quick service responsiveness, and the high value for money. The system harmonization was smooth with Inception CRM team offering out-of-the-box solutions. The seamless pilot phase test shows how well the system functions for call reporting and marketing materials. The full experience is made remarkable by the immediate support and congenial pricing structure. Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I find the cycle planning feature lacking because it does not include account name and specialties. Review collected by and hosted on G2.com.

MB
Martin B.
Ředitel IT
Mid-Market (51-1000 emp.)
"One of the best CRM systems"
5/5
What do you like best about Inception CRM?

What I like most about Inception CRM is its intuitive interface, with minimal need for training, scalability options, administration with provided tools without the need for additional costs. Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

There are also options for direct code intervention that need to be safely tested. Review collected by and hosted on G2.com.

DR
Dorota R.
Small-Business (50 or fewer emp.)
"The best CRM for pharma and medical device sales"
5/5
What do you like best about Inception CRM?

After testing many CRM systems, we found the Inception CRM to be the most intuitive and the best designed for our needs as the medical device distributor.

Inception CRM is very robust in modules and features while at the same time being easy to use for our sales representatives. In particular, we find the Tasks, Warehouse and Orders modules very helpful, well-designed, and tailored to our requirements. We are also very satisfied with the Inception CRM Planner which is crucial for our employees to plan their daily activities and follow up on their customer interactions very efficiently.

What we like the most about the Inception CRM are its reports generation capabilities. The reports offer advanced feedback and help us gain valuable insights from our entire sales team activities. Thanks to the detailed reports generated in Inception CRM how we can quickly see which areas and processes need our attention on a daily basis.

Lastly, we are highly satisfied with the whole implementation process. The IT and support team is incredibly supportive and proficient in ensuring the integration process goes smoothly. Their post-implementation care and support also deserve high praise. Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

In the first few days, some of Inception CRM's more advanced features may not be fully intuitive to new and non-technical users. Although our entire team learned how to use the system very quickly, some needed a little more time to do so. Review collected by and hosted on G2.com.

Patrik P.
PP
Patrik P.
medical representative
Mid-Market (51-1000 emp.)
"Intuitive use and clarity in practical application for the work of a medical representative in the field"
5/5
What do you like best about Inception CRM?

PC - option to export analyses and evaluations for assessing the work and collaboration of pharmacies with the company and specific products

Tablet - quick analysis and preparation for a visit through the dashboard Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I have no knowledge of the negatives of this program. Review collected by and hosted on G2.com.

Tomáš K.
TK
Tomáš K.
Area Sales Manager
Enterprise (> 1000 emp.)
"Tool for working with ASM"
5/5
What do you like best about Inception CRM?

Sales data, Transfer orders, Targets in regions, Representative satisfaction Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I can't think of anything wrong, satisfied with everything. Review collected by and hosted on G2.com.

Daniel V.
DV
Daniel V.
District Sales Manager
Small-Business (50 or fewer emp.)
"A very user-friendly CRM system that simplifies work at all levels of the company."
4.5/5
What do you like best about Inception CRM?

Clarity, coordination with other departments, efficiency in decision-making Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

So far, we are satisfied with all the functionality and communication with D3S. Review collected by and hosted on G2.com.

IR
iva R.
Enterprise (> 1000 emp.)
"Great tool"
5/5
What do you like best about Inception CRM?

Dashboard - plans - overview of sales results and discounts, overview of inventory levels Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I have no comments, the system suits me and helps with analyses. Review collected by and hosted on G2.com.

Stanislav K.
SK
Stanislav K.
Deputy of Head of sales Rx/OTC
Enterprise (> 1000 emp.)
"My daily tool"
5/5
What do you like best about Inception CRM?

What everything allows me in my daily work. Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I am satisfied with everything the system offers me. Review collected by and hosted on G2.com.

ML
Martina L.
Enterprise (> 1000 emp.)
"area sales manager"
5/5
What do you like best about Inception CRM?

easy and fast manager analyzist, customer Support Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

I am happy with available functions and easy of use Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Pharma industry."
5/5
What do you like best about Inception CRM?

Consolidation of secondary sales to the customers. Review collected by and hosted on G2.com.

What do you dislike about Inception CRM?

Missing web application. Complicated actualisation of new versions. Review collected by and hosted on G2.com.