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IMS Platform

2.3
(2)

IMS is an investor management platform designed for commercial real estate owners.

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IMS Platform review by Brian S.
Brian S.
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"IMS Just Didn't Work for Us"

What do you like best?

Pricing was at low end of market, but not a true value for us.

What do you dislike?

System would frequently freeze or crash. We were told that this was due to our fund's "large size", which at the time was only 300 investors. System was not intuitive to use and support was not effective.

Recommendations to others considering the product

Be sure the platform can handle the number of funds and investors you plan to drive through the system.

What business problems are you solving with the product? What benefits have you realized?

We hoped to have a sophisticated and reliable platform on which we could host our family of funds and enhance our investor relations function. But, in the end, and after working hard in an attempt to get IMS to meet our needs, we were compelled to terminate our contract and move to another platform.

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IMS Platform review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source
content

"IMS is an excellent platform for client communication and portals "

What do you like best?

IMS is great for client communication and being able to provide clients with a "portal' to store their documents, uodates, reports, tax forms ect. IMS is packed with features and new releases come about every month or so.

What do you dislike?

IMS support is a difficult process. It usued to be full service support, but now it is put back on the customer to solve their own problems ever since the company's re-organization in early 2018.

Recommendations to others considering the product

IMS is a great platform for the money. They continue to release new features every month.

What business problems are you solving with the product? What benefits have you realized?

I work for a real estate investment firm. We use IMS for investor communication and also for uploading investor documents such as tax forms and signed documents.

What Real Estate CRM solution do you use?

Thanks for letting us know!

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* We monitor all IMS Platform reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.