Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Long Setup up but worth the time"
4.5/5
What do you like best about Improvado?

Improvado has saved us a large amount of time when it comes to managing our accounts. When it comes to managing accounts across multiple sources we had a major problem as we were constantly adding new accounts and all other platforms we researched had constantly increasing prices each time we added new accounts. Improvado did not have this problem and allowed easy pricing when it came to getting new accounts added as we grew. The dataprep tool also added easy use for data transformation within the same tool as rather than using separate tools for our data needs.

The staff were also available to help us from the initial setup and continued use with personal and swift communication. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

The initial setup of all of the accounts takes a small amount of time. Also having to create our own Database to send the information to was an inconvenience. Having a database included in the price with the Improvado team managing would have been very helpful. Review collected by and hosted on G2.com.

Andrea W.
AW
Andrea W.
Marketing intelligence
Mid-Market (51-1000 emp.)
"Good functionality"
4.5/5
What do you like best about Improvado?

it's easy to use, intuitive, and the service and support overall has been nice, as we have a dedicated contact that can help us with any issue. The ticket system also works quite nicely. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

I have nothing that I really dislike, maybe one thing they could add is an estimation of the future usage with the current tendency this year, just to have a better idea. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Quick and helpful"
4/5
What do you like best about Improvado?

They work very fast and are very knowledgeable when I open tickets. They always try to understand the root cause before solving a problem. I trust they will do a good job. They are also very helpful in offering solutions to new requests/problems. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

Sometimes it is hard to understand how their solution works which makes it harder to report a problem. Review collected by and hosted on G2.com.

Response from Olga Kokoulina of Improvado

I'm delighted to hear your high estimation of how the tickets are resolved for you. Do not hesitate to reach out to our support team if you ever experience an issue with understanding how our solution works. We're always happy to provide additional explanations to make your experience with Improvado smoother.

Verified User in Building Materials
UB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Good at what they know."
3.5/5
What do you like best about Improvado?

Improvado creates an environment to see ad details and data in one area. The platform also has a way to clean data which creates an all in one ecosystem. I utilized improvado's professional services. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

The Improvado team does not help you build out your flows or guide you in cleaning your data. The team gives you the platform and expects the client to know how to use the software. When we asked for specific guidance on how to utilize the platform, the Improvado team was reluctant to assist. The Improvado platform is great for ads/marketing; professional service and custom project development is not their specialty. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Could be quicker and more efficient instead of so many people working on the same thing."
4/5
What do you like best about Improvado?

The team we work with. They are amazing! Review collected by and hosted on G2.com.

What do you dislike about Improvado?

The amount of people who will work on one issue Review collected by and hosted on G2.com.

Response from Olga Kokoulina of Improvado

I'm thrilled to hear that you value our team and find them amazing! Building strong client relationships is something we truly prioritize.

Your comment on multiple people working on the same ticket has been noted. We're constantly working to streamline our support processes, and your feedback helps us improve.

Thank you for sharing your experience with us!

Lokesh Nandni S.
LS
Lokesh Nandni S.
Enterprise (> 1000 emp.)
"Unleashing Creativity"
4/5
What do you like best about Improvado?

It's Efficient data integration, it streamlines and simplifies data integration from various marketing sources, making it easier for businesses to access comprehensive analytics and insights Review collected by and hosted on G2.com.

What do you dislike about Improvado?

I don't have personal preferences or opinions, but some users have reported issues with the learning curve and pricing structure of Improvado. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great enterprise-grade platform"
5/5
What do you like best about Improvado?

Improvado has a ton of out-of-the-box support for most major marketing platforms. They also offer incredibly helpful professional services to create custom connectors for the platforms that aren't natively supported. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

The learning curve of Improvado is a bit steep but their support team is great to work with in implemeting all of the initial data connections to your warehouse. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Improvado is a fantastic analyis and dashboard tool"
5/5
What do you like best about Improvado?

The multi channel marketing tool which allows you to consolidate metrics from multiple platforms in to one combined analysis in realtime. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

Very little downsides, each dashboard you create can take a bit of time to configure but not that bad. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Improvado is by far the best option we've had for reporting, especially for Amazon data."
4/5
What do you like best about Improvado?

The team is helpful during set up and their resources really help cut down on time searching for the right metrics. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

I understand why it's like this but it would be nice to have the ability to speak directly to the tech team about issues/solutions we're Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Performs as advertised with fantastic support."
5/5
What do you like best about Improvado?

This platform has taken what was once an extremely time-consuming and frustrating process and completely removed the headache. Their support team is incredible and the platform checks all the boxes that we need it to. Review collected by and hosted on G2.com.

What do you dislike about Improvado?

The UX/UI can take some time to fully understand, but once you understand the general flow of information it is very simple to work with and pull the data you need. Review collected by and hosted on G2.com.