--- title: Import.io Reviews meta_title: 'Import.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Import.io works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 4 scale: '5' date_modified: '2026-07-28' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Import.io Reviews **Vendor:** Import.io **Category:** [Web Data Providers Software](https://www.g2.com/categories/web-data-providers) **Average Rating:** 3.5/5.0 **Total Reviews:** 4 ## About Import.io Import.io is a global leader in web data extraction and integration, trusted by enterprises to turn the web into a dependable source of structured, actionable intelligence. Whether you need a complete Data-as-a-Service solution or direct access through our high-performance APIs, Import.io delivers web data at any scale. Our platform is powerful, precise, and built for reliability, enabling organizations to automate data collection, accelerate analytics, and make faster, data-driven decisions with confidence. ## Import.io Pros & Cons **What users like:** - Users highlight the **easy setup** of Import.io, appreciating its straightforwardness for effective data extraction. (3 reviews) - Users value the **reliable data management** of Import.io, enabling efficient tracking and freeing up valuable time. (2 reviews) - Users enjoy the **reliability** of Import.io, which consistently delivers structured data even as websites change. (2 reviews) - Users commend the **responsive and knowledgeable customer support** of Import.io, enhancing their overall experience and satisfaction. (1 reviews) - Users appreciate the **data accuracy** of Import.io, reliably providing structured data despite site changes. (1 reviews) - Data Analysis (1 reviews) - Users valued the **ease of use** of Import.io for quick setup and reliable performance initially. (1 reviews) - Efficiency (1 reviews) - Quick Setup (1 reviews) - Scalability (1 reviews) **What users dislike:** - Users report serious **billing issues** , citing significant extractor losses and inadequate support from Import.io in resolving problems. (1 reviews) - Users report significant issues with **data management** , facing severe setbacks due to wiped extractors and lack of support. (1 reviews) - Users are frustrated with **poor customer support** , especially after losing extractors and receiving inadequate solutions. (1 reviews) - Users face significant **security issues** with Import.io, including catastrophic data loss due to their backend updates. (1 reviews) - Users express frustration over **unreliable service** after losing critical extractors due to Import.io's backend update. (1 reviews) - UX Improvement (1 reviews) ## Import.io Reviews ### 1. Poor performance and even worse support **Rating:** 0.0/5.0 stars **Reviewed by:** Brian W. | Director of Technology and Data, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Import.io?** Originally the tool was easy to configure and had high reliability. This did not last. **What do you dislike about Import.io?** Import.io made an update in their backend and wiped hundreds of our extractors materially harming our business. Their suggested solution was that we rebuild hundreds of hours of extractors because of their mistake and offered us a 50% discount on our next year's contract. We considered a lawsuit over their incompetence. **What problems is Import.io solving and how is that benefiting you?** Data scraping and ingestion via API - [View Import.io pricing details and edition comparison](https://www.g2.com/products/import-io-2017-12-19/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A05%3A01+-0500&secure%5Bsession_id%5D=e3570b11-2910-409e-9be6-43fed1ca1d9c&secure%5Btoken%5D=84680d6a54f23c3d810749a9f83a3a329f77ce3da5a33ce03f8252d8f7094206&format=llm_user) ## Import.io Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Data Cleaning - Cloud Extraction - Visualization - Data Extraction - Real-Time Data - Image Extraction - IP Address Extraction - Email Address Extraction - Metadata Extraction - Document Extraction - Phone Number Extraction - Auto Extraction - IP Address Extraction - Email Address Extraction - Image Extraction - Web Data Extraction **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Additional Functionality** - Data Storage Management - Customizable Templates - Multiple Data Sources - Forecasting - Reminders - Multi-Language - Visual Discovery - Mobile Access - Rules-Based Workflow - API - Customizable Forms - Drag & Drop - Third-Party Integrations - Workflow Management - Data Mapping - Trend Analysis - Compliance Management - Data Connectors - Multi-Channel Distribution - Search/Filter - Data Transformation - Data Import/Export - Data Synchronization - Reporting/Analytics - Surveys & Feedback - Customizable Fields - Forms Management - Multi-Channel Data Collection - HIPAA Compliant - Metadata Management - Secure Data Storage - Generative AI - Access Controls/Permissions - Multi-Device Support - AI Copilot - Visual Analytics - Audience Targeting - Offline Response Collection - Data Capture and Transfer - Customizable Reports - Activity Dashboard - Dashboard Creation - Version Control - Query Builder - IP Rotation - AI/Machine Learning - Data Verification - Optical Character Recognition - Batch Processing - Data Aggregation and Publishing - Job Scheduling - Data Mining - Proxy Rotation - Geotargeting - Data Aggregation - JavaScript Rendering - HTML Parsing - Multiple File Format Support - Data Cleansing - Reporting & Statistics - Natural Language Processing - CAPTCHA Solving - Integration Management - Website Crawling - Scheduling - Bot Mitigation - User Management - Customization - Proactive Error Detection ## Top Import.io Alternatives - [Bright Data](https://www.g2.com/products/bright-data/reviews) - 4.7/5.0 (339 reviews) - [NetNut.io](https://www.g2.com/products/netnut-io/reviews) - 4.9/5.0 (382 reviews) - [Apify](https://www.g2.com/products/apify/reviews) - 4.7/5.0 (571 reviews)