# Best SMS Marketing Software - Page 3 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as business text messaging software, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way engagement to drive brand loyalty and customer interaction. ### Core Capabilities of SMS Marketing Software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common Use Cases for SMS Marketing Software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action. - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates. - Delivering personalized reminders for appointments, reservations, renewals, or order pickups. - Supporting two-way customer communication for inquiries, feedback collection, and service interactions. - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications. - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging. - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights. - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach. - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns. ### How SMS Marketing Software Differs from Other Tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within broader platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider [push notification software](https://www.g2.com/categories/push-notification) or [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ### Insights from G2 on SMS Marketing Software Based on category trends on G2, the value of fast, high-engagement communication, the ease of sending bulk messages, and the impact of two-way texting for sales and customer service interactions. ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,377 reviews) | Ecommerce SMS retention campaigns | "[User-Friendly with Exceptional Support](https://www.g2.com/survey_responses/attentive-review-10981103)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,390 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,021 reviews) | Review-driven customer texting | "[A fast way to manage your company's reviews.](https://www.g2.com/survey_responses/birdeye-review-10292900)" | | 4 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,024 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 5 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,859 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 6 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (631 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,369 reviews) | Bulk texting for periodic outreach | "[Professional Support, Fast Approvals, and an Easy-to-Use UI](https://www.g2.com/survey_responses/textedly-review-12738037)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,310 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Close](https://www.g2.com/products/close/reviews) | 4.7/5.0 (2,029 reviews) | Sales outreach with SMS and calling | "[Streamlined Sales Tracking with Close](https://www.g2.com/survey_responses/close-review-9087574)" | ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=10366&focus%5B%5D=18809&focus%5B%5D=124128&focus%5B%5D=18815&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, Podium, SlickText, HighLevel, Textedly, and Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=slicktext&focus%5B%5D=highlevel&focus%5B%5D=textedly&focus%5B%5D=klaviyo) ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 573 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TxtCart (+4.99%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 93,500+ Authentic Reviews - 573+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Privy](https://www.g2.com/products/privy/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) --- **Sponsored** ### Omnisend Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-13T11%3A17%3A07Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3644&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing&secure%5Btoken%5D=b6624cf26531d05c93e630c7776680863477c7625de6f0ac0addda6051d48e4a&secure%5Burl%5D=https%3A%2F%2Fwww.omnisend.com%2Ffeatures&secure%5Burl_type%5D=paid_promos) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Podium](https://www.g2.com/products/podium/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [D·engage](https://www.g2.com/products/d-engage/reviews) D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com **Average Rating:** 4.6/5.0 **Total Reviews:** 132 **How Do G2 Users Rate D·engage?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind D·engage?** - **Seller:** [D·engage](https://www.g2.com/sellers/d-engage) - **Company Website:** https://dengage.com/ - **Year Founded:** 2018 - **HQ Location:** London, GB - **Twitter:** @DengageGlobal (53 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dengage/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Marketing and Advertising - **Company Size:** 40% Small-Business, 39% Mid-Market #### What Are D·engage's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Customer Support (39 reviews) - Helpful (33 reviews) - Customer Engagement (26 reviews) - User-Friendly (25 reviews) **Cons:** - Learning Curve (23 reviews) - Limited Features (15 reviews) - Missing Features (10 reviews) - Inadequate Reporting (9 reviews) - Poor Customer Support (9 reviews) ### What Do G2 Reviewers Say About D·engage? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of D·engage, appreciating its user-friendly interface and smooth integration process. - Users value the **responsive and helpful customer support** of D·engage, enhancing their campaign optimization experience. - Users find D·engage's **responsive support and powerful automation tools** invaluable for enhancing communication and campaign optimization. - Users value the **effective customer engagement** features of D·engage, enhancing communication and nurturing leads seamlessly. - Users appreciate the **user-friendly interface** of D·engage, making it easy to implement and utilize effectively. **Cons:** - Users find the **learning curve steep** , citing difficulties in building segments and navigating the complex interface. - Users note the **limited features** of D·engage, particularly regarding WhatsApp integration and onsite personalization capabilities. - Users are frustrated by **missing features** like better WhatsApp integration and delayed data processing affecting performance. - Users seek **inadequate reporting** capabilities, highlighting the need for a more customizable and improved reporting dashboard. - Users experience **poor customer support** , often facing slow responses and requiring self-service for many issues. #### What Are Recent G2 Reviews of D·engage? **"[5 years, 3 implementations: journey builder and remote segments stood out](https://www.g2.com/survey_responses/d-engage-review-13070856)"** **Rating:** 5.0/5.0 stars *— Alperen D.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856) --- **"[The most flexible, best-supported engagement platform we evaluated](https://www.g2.com/survey_responses/d-engage-review-13056864)"** **Rating:** 5.0/5.0 stars *— Serdar K.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-13056864) --- #### What Are G2 Users Discussing About D·engage? - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote ### 2. [Mtalkz](https://www.g2.com/products/mtalkz/reviews) Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Mtalkz?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) **Who Is the Company Behind Mtalkz?** - **Seller:** [Mtalkz Mobility Services](https://www.g2.com/sellers/mtalkz-mobility-services) - **Year Founded:** 2017 - **HQ Location:** Noida, IN - **LinkedIn® Page:** https://www.linkedin.com/company/mtalkzmobility/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Mtalkz's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Easy Setup (2 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **Cons:** - Messaging Issues (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Mtalkz? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** from Mtalkz, highlighting their dedication and responsiveness to client needs. - Users commend the **easy setup** of Mtalkz, appreciating the smooth account creation and API integration process. - Users commend the **ease of use** in setting up their accounts and integrating the API seamlessly. - Users value the **easy integrations** of Mtalkz, praising the simple process for account setup and API integration. - Users commend Mtalkz for its **efficiency** , highlighting the team's support and smooth integration process. **Cons:** - Users experienced **messaging issues** when sending SMS to large databases, though support resolved it quickly. - Users find the **missing features** of Mtalkz, like the lack of OTP expiration, limits its effectiveness. #### What Are Recent G2 Reviews of Mtalkz? **"[One of the best Email & SMS service providers](https://www.g2.com/survey_responses/mtalkz-review-7864316)"** **Rating:** 5.0/5.0 stars *— Ankit P.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316) --- **"[The best sms service provider in the market.](https://www.g2.com/survey_responses/mtalkz-review-6838614)"** **Rating:** 5.0/5.0 stars *— Siraj U.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614) --- #### What Are G2 Users Discussing About Mtalkz? - [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for) ### 3. [TextUs](https://www.g2.com/products/textus/reviews) TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. **Average Rating:** 4.7/5.0 **Total Reviews:** 605 **How Do G2 Users Rate TextUs?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind TextUs?** - **Seller:** [TextUs](https://www.g2.com/sellers/textus) - **Company Website:** https://textus.com/ - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @TextUsBiz (1,797 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3041341/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Recruiter, Healthcare Recruiter - **Top Industries:** Staffing and Recruiting, Hospital & Health Care - **Company Size:** 48% Mid-Market, 27% Small-Business #### What Are TextUs's Pros and Cons? **Pros:** - Ease of Use (145 reviews) - Messaging (64 reviews) - Easy Communication (50 reviews) - Communication (35 reviews) - Helpful (35 reviews) **Cons:** - Messaging Issues (71 reviews) - Limited Texting Features (47 reviews) - Software Glitches (18 reviews) - Number Issues (17 reviews) - Sending Issues (17 reviews) ### What Do G2 Reviewers Say About TextUs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of TextUs, enhancing team communication and efficiency in daily tasks. - Users find **TextUs messaging** invaluable for efficient communication and easy group messaging in their office operations. - Users find **easy communication** with TextUs enhances engagement and supports quick connections with clients and candidates. - Users appreciate the **efficient communication** capabilities of TextUs, enabling quick and responsive interactions with clients and candidates. - Users find TextUs **extremely helpful** for efficiently contacting multiple candidates or drivers simultaneously and enjoying easy navigation. **Cons:** - Users experience **messaging issues** with bugs, inability to send attachments, and lack of communication from TextUs. - Users find the **limited texting features** challenging, affecting mass messaging and media sharing capabilities. - Users report **software glitches** with TextUs, causing issues like scheduling errors and downtime during campaigns. - Users find the **number limitations** in TextUs frustrating, struggling with character limits and lack of media support. - Users face **sending issues** with TextUs, including lag in messages and inability to send photos or screenshots. #### What Are Recent G2 Reviews of TextUs? **"[Fast, Easy Two-Way Texting That Gets Quick Responses](https://www.g2.com/survey_responses/textus-review-12589370)"** **Rating:** 4.5/5.0 stars *— Abby R.* [Read full review](https://www.g2.com/survey_responses/textus-review-12589370) --- **"[Text us](https://www.g2.com/survey_responses/textus-review-5197236)"** **Rating:** 5.0/5.0 stars *— Khushbu S.* [Read full review](https://www.g2.com/survey_responses/textus-review-5197236) --- #### What Are G2 Users Discussing About TextUs? - [What is TextUs used for?](https://www.g2.com/discussions/what-is-textus-used-for) ### 4. [Wunderkind](https://www.g2.com/products/wunderkind/reviews) Wunderkind is an advanced AI-driven performance marketing solution designed to assist brands in collecting consent-based, first-party data and identifying anonymous traffic. This innovative platform enables businesses to scale hyper-personalized one-to-one messaging, ensuring that marketing efforts resonate with their target audience. By leveraging the proprietary Wunderkind Identity Network, which recognizes 9 billion devices and 1 billion opted-in consumers, brands can effectively trigger impactful offers at the right moment and through the most suitable channels. The target audience for Wunderkind includes businesses across various industries seeking to enhance their marketing strategies through data-driven insights. The platform is particularly beneficial for brands that prioritize personalized communication and aim to optimize their marketing performance across multiple channels, including email, text, and advertising. With the ability to observe 2 trillion digital transactions annually, Wunderkind provides valuable insights that help brands understand consumer behavior and preferences, enabling them to tailor their messaging accordingly. Key features of Wunderkind include its Autonomous Marketing Platform, which integrates seamlessly with existing email service providers (ESPs). This AI engine enhances performance by utilizing the vast data available within the Wunderkind Identity Network. The platform stands out in its category by guaranteeing a lift in revenue for its clients, delivering over $5 billion in directly attributable revenue annually. This level of assurance often positions Wunderkind as a top revenue channel in clients' analytics platforms, making it a reliable choice for brands looking to drive growth. Additionally, Wunderkind's advertising product, WunderKIND Ads, offers a unique user-first ad experience across a curated selection of top-tier publishers. This approach ensures that high-impact ads are delivered in a non-intrusive manner, enhancing user satisfaction while maximizing returns for both advertisers and publishers. By focusing on creating a positive experience for users, Wunderkind not only improves engagement but also fosters brand loyalty. Overall, Wunderkind provides a comprehensive solution for brands aiming to achieve efficient growth through data-driven marketing strategies. By harnessing the power of AI and first-party data, businesses can enhance their outreach and drive significant revenue growth, making Wunderkind a valuable partner in the competitive landscape of performance marketing. **Average Rating:** 4.4/5.0 **Total Reviews:** 88 **How Do G2 Users Rate Wunderkind?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Wunderkind?** - **Seller:** [Wunderkind](https://www.g2.com/sellers/wunderkind) - **Company Website:** https://www.wunderkind.co/ - **HQ Location:** New York, NY - **Twitter:** @Wunderkind (2,200 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/65582532/ (458 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 42% Mid-Market, 31% Small-Business #### What Are Wunderkind's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Helpful (30 reviews) - Business Growth (29 reviews) - Team Helpfulness (24 reviews) - Results (22 reviews) **Cons:** - Limited Features (11 reviews) - Limited Functionality (8 reviews) - Missing Features (8 reviews) - Insufficient Support (7 reviews) - Poor Customer Support (7 reviews) ### What Do G2 Reviewers Say About Wunderkind? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive and attentive support** from Wunderkind's team, enhancing their campaign experience and success. - Users highlight the **knowledgeable and proactive support** from Wunderkind's team, enhancing their campaign success and collaboration. - Users value Wunderkind for its **effective business growth strategies** , leveraging sophisticated functionality and proactive support to drive conversions. - Users value the **team helpfulness** of Wunderkind, highlighting their supportive and adaptable partnership in a dynamic environment. - Users highlight the **effective results** delivered by Wunderkind, appreciating their impactful campaigns and dedicated support team. **Cons:** - Users note **limited features** , citing a need for more customization and better SMS integration for enhanced functionality. - Users note the **limited functionality** of Wunderkind, wishing for improved customization and integration capabilities. - Users note the **missing features** in Wunderkind, particularly in SMS capabilities and data analytics, limiting its effectiveness. - Users find the **insufficient support** from Wunderkind frustrating, impacting the overall effectiveness of the platform. - Users express frustration with **poor customer support** , citing ongoing issues that impact their overall experience with Wunderkind. #### What Are Recent G2 Reviews of Wunderkind? **"[An Extension to Our Team](https://www.g2.com/survey_responses/wunderkind-review-11873857)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11873857) --- **"[Great Features, But Some Drawbacks](https://www.g2.com/survey_responses/wunderkind-review-11903636)"** **Rating:** 4.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11903636) --- #### What Are G2 Users Discussing About Wunderkind? - [Where is wunderkind located?](https://www.g2.com/discussions/where-is-wunderkind-located) - [What is wunderkind formerly BounceX?](https://www.g2.com/discussions/what-is-wunderkind-formerly-bouncex) - [What does BounceX do?](https://www.g2.com/discussions/what-does-bouncex-do) - [What does Wunderkind do?](https://www.g2.com/discussions/what-does-wunderkind-do) ### 5. [Unifonic](https://www.g2.com/products/unifonic/reviews) Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/. **Average Rating:** 4.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Unifonic?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 9.6/10 (Category avg: 8.5/10) - **Automation:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Unifonic?** - **Seller:** [Unifonic](https://www.g2.com/sellers/unifonic) - **Year Founded:** 2006 - **HQ Location:** Riyadh, KSA - **Twitter:** @Unifonic (4,569 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unifonic (536 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 77% Mid-Market, 15% Enterprise #### What Are Unifonic's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Features (1 reviews) - Business Enhancement (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Billing Issues (1 reviews) - Campaign Issues (1 reviews) - Campaign Management (1 reviews) - Cost (1 reviews) - Delay Issues (1 reviews) ### What Do G2 Reviewers Say About Unifonic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless automation** of Unifonic, enhancing customer engagement through a unified communication platform. - Users value the **automation features** of Unifonic, enabling streamlined and personalized customer engagement across multiple channels. - Users appreciate the **unified and scalable communication platform** of Unifonic, enhancing customer engagement and service efficiency. - Users appreciate the **ease of use** of Unifonic, benefiting from its streamlined omnichannel communication platform. - Users value the **high efficiency** of Unifonic, enhancing customer interactions through a streamlined, automated platform. **Cons:** - Users often face **billing issues** with Unifonic, citing a lack of transparent pricing and unexpected costs. - Users express concerns about **complex billing and pricing transparency** with Unifonic, leading to unexpected costs and frustrations. - Users express concern over **complex billing and manual campaign management** , impacting transparency and efficiency in their experience. - Users express concerns about **lack of transparent pricing** and complexity in Unifonic's billing structure, leading to unexpected costs. - Users often face **message delivery delays** with Unifonic, impacting crucial communications like OTPs and notifications. #### What Are Recent G2 Reviews of Unifonic? **"[Unifonic: The Ultimate Omnichannel Platform for Seamless Customer Engagement](https://www.g2.com/survey_responses/unifonic-review-11973154)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/unifonic-review-11973154) --- **"[Exceptional Customer Engagement Solutions with Outstanding Support](https://www.g2.com/survey_responses/unifonic-review-9919207)"** **Rating:** 4.5/5.0 stars *— Hesham A.* [Read full review](https://www.g2.com/survey_responses/unifonic-review-9919207) --- ### 6. [Plivo](https://www.g2.com/products/plivo/reviews) Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 743 **How Do G2 Users Rate Plivo?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Plivo?** - **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e) - **Year Founded:** 2011 - **HQ Location:** Austin, TX - **Twitter:** @plivo (12,543 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/plivo-inc/ (198 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Plivo's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Customer Support (19 reviews) - Features (17 reviews) - Pricing (17 reviews) - API Quality (16 reviews) **Cons:** - Poor Customer Support (12 reviews) - Expensive (6 reviews) - Limited Features (6 reviews) - Messaging Issues (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About Plivo? *AI-generated summary from verified user reviews* **Pros:** - Users find Plivo to be **easy to use** , enjoying seamless setup and integration with the APIs. - Users praise Plivo's **responsive customer support** , making it easy to resolve issues efficiently and effectively. - Users value the **user-friendly interface and robust features** of Plivo, enhancing communication and campaign management effortlessly. - Users appreciate the **competitive pricing** of Plivo, highlighting its cost-effectiveness and ease of integration. - Users praise Plivo for its **high-quality APIs** , noting ease of integration and reliable performance at an affordable price. **Cons:** - Users express frustration with **poor customer support** , citing unprofessional communication and inadequate assistance for critical issues. - Users feel that Plivo's pricing is **higher than competitors** , particularly for Voice APIs and SMS services. - Users find Plivo's features **limited** , requiring extra costs for advanced tools, impacting usability and overall value. - Users face **messaging issues** with Plivo, especially regarding support speed and SMS log accessibility. - Users find the **user interface un-intuitive** , making navigation and efficiency more challenging for those without coding experience. #### What Are Recent G2 Reviews of Plivo? **"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"** **Rating:** 4.5/5.0 stars *— Majd K.* [Read full review](https://www.g2.com/survey_responses/plivo-review-12040188) --- **"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/plivo-review-12879964) --- #### What Are G2 Users Discussing About Plivo? - [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for) ### 7. [Squaretalk](https://www.g2.com/products/squaretalk/reviews) Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments, and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that caters to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty. **Average Rating:** 4.8/5.0 **Total Reviews:** 127 **How Do G2 Users Rate Squaretalk?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Squaretalk?** - **Seller:** [Squaretalk](https://www.g2.com/sellers/squaretalk) - **Company Website:** https://squaretalk.com/ - **Year Founded:** 2014 - **HQ Location:** Jerusalem - **Twitter:** @SquareTalk (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/squaretalk/ (74 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 54% Small-Business, 52% Mid-Market #### What Are Squaretalk's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Automation (15 reviews) - Efficiency (15 reviews) - Reliability (15 reviews) - Features (13 reviews) **Cons:** - Difficult Setup (4 reviews) - Limited Features (4 reviews) - Complex Features (3 reviews) - Complexity (3 reviews) - Connection Issues (3 reviews) ### What Do G2 Reviewers Say About Squaretalk? *AI-generated summary from verified user reviews* **Pros:** - Users find Squaretalk's **ease of use** invaluable, appreciating seamless integration and a clear, efficient admin dashboard. - Users value the **automation capabilities** of Squaretalk, enhancing call support efficiency and marketing effectiveness. - Users value the **efficiency** of Squaretalk, enhancing patient management and improving call center operations with real-time insights. - Users find Squaretalk to be a **highly reliable solution** for automating call support and SMS marketing effectively. - Users value the **user-friendly interface** of Squaretalk, combined with its extensive features and seamless integration capabilities. **Cons:** - Users find the **difficult setup** process challenging, especially for complex workflows and advanced features requiring more documentation. - Users note a **lack of advanced features** in Squaretalk, highlighting limited integrations and missing functionality as drawbacks. - Users find some **complex features** in Squaretalk overwhelming, especially regarding advanced settings and customization options. - Users find the **complexity of advanced settings** overwhelming, making initial setup and feature navigation challenging. - Users experience **connection issues** and occasional delays, especially during peak hours, impacting usability at times. #### What Are Recent G2 Reviews of Squaretalk? **"[Reliable Call Management for Faster Client Support](https://www.g2.com/survey_responses/squaretalk-review-12993753)"** **Rating:** 5.0/5.0 stars *— Anna M.* [Read full review](https://www.g2.com/survey_responses/squaretalk-review-12993753) --- **"[Excellent Call Quality and Easy Global Number Provisioning](https://www.g2.com/survey_responses/squaretalk-review-13056976)"** **Rating:** 5.0/5.0 stars *— Muhammad A.* [Read full review](https://www.g2.com/survey_responses/squaretalk-review-13056976) --- #### What Are G2 Users Discussing About Squaretalk? - [What is Squaretalk used for?](https://www.g2.com/discussions/what-is-squaretalk-used-for) ### 8. [Emotive](https://www.g2.com/products/emotive/reviews) Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. **Average Rating:** 4.5/5.0 **Total Reviews:** 206 **How Do G2 Users Rate Emotive?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.4/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Emotive?** - **Seller:** [Emotive](https://www.g2.com/sellers/emotive) - **Year Founded:** 2018 - **HQ Location:** Los Angeles, California - **Twitter:** @emotive (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/emotiveio/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 93% Small-Business, 7% Mid-Market #### What Are Emotive's Pros and Cons? **Pros:** - Affordable (2 reviews) - Business Enhancement (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Easy Communication (2 reviews) **Cons:** - Expensive (1 reviews) - Limited Features (1 reviews) - Not Intuitive (1 reviews) - Poor Customer Support (1 reviews) - SMS Issues (1 reviews) ### What Do G2 Reviewers Say About Emotive? *AI-generated summary from verified user reviews* **Pros:** - Users value the **affordable pricing** of Emotive, making it a top choice for effective SMS marketing solutions. - Users love how Emotive provides a **boost in conversion rates** while simplifying SMS marketing and customer engagement. - Users value the **exceptional customer support** from Emotive, enhancing their experience and boosting engagement and sales. - Users praise the **ease of use** of Emotive, highlighting its straightforward setup and invaluable customer support. - Users value the **easy communication** through SMS, which fosters engagement and enhances customer relationships effectively. **Cons:** - Users express concern about the **high cost** of Emotive, feeling uncertain about its return on investment. - Users express concerns over **limited features** , noting the lack of free downloads and insufficient account manager support. - Users find the **interface not intuitive** , struggling to navigate Emotive effectively and frustrating user experience overall. - Users express dissatisfaction with **poor customer support** , finding account managers unhelpful during their onboarding experience. - Users express dissatisfaction with **SMS issues** , highlighting the lack of accurate data from Emotive's analytics tools. #### What Are Recent G2 Reviews of Emotive? **"[Emotive is a MUST for small businesses.](https://www.g2.com/survey_responses/emotive-review-10548148)"** **Rating:** 5.0/5.0 stars *— Erik V.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10548148) --- **"[Great Customer Service + Easy to use!](https://www.g2.com/survey_responses/emotive-review-10908705)"** **Rating:** 4.5/5.0 stars *— Undra D.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10908705) --- #### What Are G2 Users Discussing About Emotive? - [What is Emotive business?](https://www.g2.com/discussions/what-is-emotive-business) - [What does Emotive company do?](https://www.g2.com/discussions/what-does-emotive-company-do) - [What is Emotive app?](https://www.g2.com/discussions/what-is-emotive-app) - [How much does emotive SMS cost?](https://www.g2.com/discussions/how-much-does-emotive-sms-cost) - 1 comment ### 9. [Twilio](https://www.g2.com/products/twilio/reviews) Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. **Average Rating:** 4.1/5.0 **Total Reviews:** 456 **How Do G2 Users Rate Twilio?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Twilio?** - **Seller:** [Twilio](https://www.g2.com/sellers/twilio) - **Company Website:** https://www.twilio.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @twilio (81,644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/twilio-inc-/ (6,678 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Small-Business, 31% Mid-Market #### What Are Twilio's Pros and Cons? **Pros:** - Ease of Use (40 reviews) - Easy Integrations (30 reviews) - Integrations (23 reviews) - Easy Setup (21 reviews) - API Integration (19 reviews) **Cons:** - Expensive (26 reviews) - Poor Customer Support (23 reviews) - Difficult Configuration (14 reviews) - Complex Setup (11 reviews) - Technical Knowledge Required (11 reviews) ### What Do G2 Reviewers Say About Twilio? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Twilio, finding it simple to purchase services and manage features. - Users value Twilio for its **easy integrations** , enhancing seamless communication with fast and reliable services. - Users value Twilio's **seamless integrations** with SMS, calls, and APIs, enhancing overall usability and speed. - Users commend the **easy setup** of Twilio, enabling seamless integration of communications for various applications. - Users value Twilio for its **excellent API integration** , enhancing communication through calls, SMS, and WhatsApp. **Cons:** - Users find the **pricing can become expensive at scale** , particularly for extensive usage with SMS and WhatsApp. - Users report **poor customer support** , with slow response times and lack of effective problem diagnosis and resolution. - Users find the **difficult configuration** for advanced features challenging, especially if they lack programming skills. - Users find the **complex setup** of Twilio's advanced features challenging, especially for smaller teams lacking technical expertise. - Users find the **technical knowledge required** for Twilio's advanced features challenging, especially for smaller teams. #### What Are Recent G2 Reviews of Twilio? **"[Reliable Global Messaging with Affordable Rates and Superb Support](https://www.g2.com/survey_responses/twilio-review-11267611)"** **Rating:** 5.0/5.0 stars *— Rongen R.* [Read full review](https://www.g2.com/survey_responses/twilio-review-11267611) --- **"[High-Volume Emailing Without Risk, Plus Smooth SAML Integration](https://www.g2.com/survey_responses/twilio-review-12676571)"** **Rating:** 4.0/5.0 stars *— Robert B.* [Read full review](https://www.g2.com/survey_responses/twilio-review-12676571) --- #### What Are G2 Users Discussing About Twilio? - [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment - [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment - [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique) - [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software) - [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment ### 10. [Clerk Chat](https://www.g2.com/products/clerk-chat/reviews) Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Clerk Chat?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 7.3/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Clerk Chat?** - **Seller:** [Clerk Chat](https://www.g2.com/sellers/clerk-chat) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/34749575 (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 63% Small-Business, 34% Mid-Market #### What Are Clerk Chat's Pros and Cons? **Pros:** - Customer Support (14 reviews) - Ease of Use (14 reviews) - Easy Integration (12 reviews) - Automation (9 reviews) - Easy Communication (8 reviews) **Cons:** - Poor Customer Support (6 reviews) - Connection Issues (4 reviews) - Reporting Issues (4 reviews) - SMS Issues (4 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About Clerk Chat? *AI-generated summary from verified user reviews* **Pros:** - Users praise Clerk Chat's **excellent customer support** , noting prompt and professional assistance for any issues encountered. - Users value the **ease of use** of Clerk Chat, enjoying seamless setup and user-friendly communication features. - Users appreciate the **easy integration with Teams** , making setup and communication seamless and efficient for their organizations. - Users love the **automation** of Clerk Chat, significantly reducing response times and enhancing customer satisfaction. - Users appreciate the **efficient communication** capabilities of Clerk Chat, enhancing timely outreach across multiple teams. **Cons:** - Users express frustration with **poor customer support** , facing long response times and difficulties in resolving issues. - Users report frequent **connection issues** with MFA codes and inconsistent SMS activation, leading to a frustrating experience. - Users report **frustrating issues with support** , including lack of effective communication and unexpected feature changes. - Users report **SMS issues** like delayed message delivery and challenges with setup, complicating their experience. - Users find Clerk Chat **expensive** , with unclear fees and extra charges for basic services leading to high costs. #### What Are Recent G2 Reviews of Clerk Chat? **"[Scaling Conversational Communication Capabilities within Software Platforms](https://www.g2.com/survey_responses/clerk-chat-review-12856074)"** **Rating:** 4.5/5.0 stars *— Jenelle V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12856074) --- **"[Seamless Automated Messaging Integration for Modern Data Pipelines](https://www.g2.com/survey_responses/clerk-chat-review-12978665)"** **Rating:** 5.0/5.0 stars *— Fabien V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12978665) --- ### 11. [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) Zoho Campaigns is a leading email marketing software that helps businesses create and manage email campaigns, automate repetitive marketing tasks, and gain real-time insights into campaign performance. Available as both a web-based and mobile application, Zoho Campaigns integrates with other applications in your existing software ecosystem, aligning effortlessly with your workflow. Rest assured that by using Zoho Campaigns, you can communicate with your customers worry-free, as our platform ensures full compliance with email marketing laws and regulations. With our robust feature, dedicated customer support, and competitive pricing, we have enabled thousands of businesses worldwide to connect, engage, and expand their audience. Join the ranks of our satisfied users, including Zoho itself, and harness the power of Zoho Campaigns for your email marketing needs. To know further, visit,&nbsp;https://www.zoho.com/campaigns/&nbsp; &nbsp; If you want to give the product a try, sign up for a&nbsp;free account,&nbsp;https://www.zoho.com/campaigns/signup.html **Average Rating:** 4.3/5.0 **Total Reviews:** 964 **How Do G2 Users Rate Zoho Campaigns?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Zoho Campaigns?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Zoho Campaigns's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Automation (21 reviews) - Email Marketing (19 reviews) - Automation AI (15 reviews) - Easy Integration (15 reviews) **Cons:** - Limited Features (18 reviews) - Template Limitations (14 reviews) - Learning Curve (10 reviews) - Design Quality (9 reviews) - Missing Features (9 reviews) ### What Do G2 Reviewers Say About Zoho Campaigns? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Campaigns, enabling efficient email management for beginners and professionals alike. - Users appreciate the **powerful automation tools** in Zoho Campaigns, enabling seamless management of email campaigns and data synchronization. - Users appreciate the **user-friendly interface** of Zoho Campaigns, simplifying email marketing with drag-and-drop features and automation. - Users value the **easy-to-use automation features** of Zoho Campaigns for efficient email marketing and management. - Users appreciate the **easy integration** of Zoho Campaigns, enhancing workflow efficiency with seamless connections to Zoho apps. **Cons:** - Users find the **limited features** of Zoho Campaigns restrict their ability to fully utilize the platform's potential. - Users find the **template limitations** of Zoho Campaigns restrictive, hindering customization and flexibility in email design. - Users express that the **learning curve** is steep due to limited templates and complex automation features. - Users find the **design quality lacking** , noting outdated templates and limitations in A/B testing functionality. - Users feel the **missing features** in Zoho Campaigns hinder their ability to utilize the platform effectively. #### What Are Recent G2 Reviews of Zoho Campaigns? **"[All-in-One Zoho Email Marketing with Solid Features and Seamless Zoho Integrations](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890)"** **Rating:** 4.0/5.0 stars *— Manish C.* [Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890) --- **"[Affordable, Organized Email Marketing with Powerful Automation and Reporting](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553)"** **Rating:** 4.0/5.0 stars *— Kiran C.* [Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553) --- #### What Are G2 Users Discussing About Zoho Campaigns? - [What is Zoho Campaigns used for?](https://www.g2.com/discussions/zoho-campaigns-what-is-zoho-campaigns-used-for) - 1 comment - [Is Zoho Campaigns free?](https://www.g2.com/discussions/is-zoho-campaigns-free) - 2 comments - [What are the features of Zoho?](https://www.g2.com/discussions/zoho-campaigns-what-are-the-features-of-zoho) - 1 comment - [What is Zoho Campaigns used for?](https://www.g2.com/discussions/what-is-zoho-campaigns-used-for) - 2 comments - [What is Zoho Campaigns?](https://www.g2.com/discussions/what-is-zoho-campaigns) - 1 comment ### 12. [Manychat](https://www.g2.com/products/manychat/reviews) Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is. **Average Rating:** 4.5/5.0 **Total Reviews:** 151 **How Do G2 Users Rate Manychat?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Manychat?** - **Seller:** [ManyChat](https://www.g2.com/sellers/manychat) - **Year Founded:** 2016 - **HQ Location:** Palo Alto, US - **Twitter:** @ManyChatHQ (3,747 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11058494/ (558 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Founder - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 87% Small-Business, 10% Mid-Market #### What Are Manychat's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Automation (11 reviews) - Helpful (10 reviews) - Features (9 reviews) - User-Friendly (9 reviews) **Cons:** - Limited Features (8 reviews) - Expensive (7 reviews) - Poor Customer Support (6 reviews) - Missing Features (5 reviews) - Pricing Issues (5 reviews) ### What Do G2 Reviewers Say About Manychat? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Manychat, enabling seamless bot setup and personalized customer interactions. - Users love the **automation features** of Manychat, benefiting from its user-friendly setup and effective comment responses. - Users appreciate the **ease of setup** with ManyChat, enabling efficient automation across multiple platforms without coding knowledge. - Users appreciate Manychat's **intuitive, AI-driven features** for automating tasks and enhancing client engagement across multiple channels. - Users find ManyChat incredibly **user-friendly** , making it easy to automate tasks and engage clients effectively. **Cons:** - Users find Manychat's **limited features** frustrating, as the free plan restricts growth and essential functionality. - Users find the Manychat subscription **expensive** , particularly feeling it's not affordable for smaller businesses or individuals. - Users report **poor customer support** with Manychat, citing difficulties in troubleshooting and delayed assistance for urgent issues. - Users find the **missing features** in Manychat limiting, causing frustrations with integrations and support. - Users find Manychat's **pricing issues** a barrier, especially for smaller businesses needing more affordable options. #### What Are Recent G2 Reviews of Manychat? **"[Streamlined Instagram DM Automation, Saves Hours Weekly](https://www.g2.com/survey_responses/manychat-review-12461079)"** **Rating:** 5.0/5.0 stars *— Jordan G.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12461079) --- **"[Streamlined Client Interaction with Robust Automation](https://www.g2.com/survey_responses/manychat-review-12832287)"** **Rating:** 5.0/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12832287) --- #### What Are G2 Users Discussing About Manychat? - [Is many chat free?](https://www.g2.com/discussions/is-many-chat-free) - [What is ManyChat app?](https://www.g2.com/discussions/what-is-manychat-app) - [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote - [What is ManyChat used for?](https://www.g2.com/discussions/what-is-manychat-used-for) ### 13. [CallFire](https://www.g2.com/products/callfire/reviews) CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate CallFire?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind CallFire?** - **Seller:** [CallFire](https://www.g2.com/sellers/callfire) - **Year Founded:** 2004 - **HQ Location:** Santa Monica, CA - **Twitter:** @CallFire (21,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/444951/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 69% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of CallFire? **"[Call fire is simple, easy, yet efficient](https://www.g2.com/survey_responses/callfire-review-4952283)"** **Rating:** 4.5/5.0 stars *— Tiffany P.* [Read full review](https://www.g2.com/survey_responses/callfire-review-4952283) --- **"["Wonderful Communication and Trustworthy Preference](https://www.g2.com/survey_responses/callfire-review-3555908)"** **Rating:** 4.0/5.0 stars *— PAYAL J.* [Read full review](https://www.g2.com/survey_responses/callfire-review-3555908) --- #### What Are G2 Users Discussing About CallFire? - [What do you like most about CallFire for your communication campaigns, and what needs improvement?](https://www.g2.com/discussions/what-do-you-like-most-about-callfire-for-your-communication-campaigns-and-what-needs-improvement) - [What is CallFire used for?](https://www.g2.com/discussions/what-is-callfire-used-for) ### 14. [Dexatel](https://www.g2.com/products/dexatel/reviews) Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 52 **How Do G2 Users Rate Dexatel?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Dexatel?** - **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0) - **Company Website:** https://dexatel.com/ - **Year Founded:** 2015 - **HQ Location:** Tallinn, EE - **Twitter:** @dexatel (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dexatel-ou/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software, Telecommunications - **Company Size:** 40% Mid-Market, 37% Enterprise #### What Are Dexatel's Pros and Cons? **Pros:** - API Integration (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) - Time Management (1 reviews) - Time-Saving (1 reviews) ### What Do G2 Reviewers Say About Dexatel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy and reliable API integration** of Dexatel, streamlining workflows and saving valuable time. - Users appreciate the **ease of use** of Dexatel, streamlining workflows and saving time on verification tasks. - Users appreciate the **reliability** of Dexatel Verify, making workflows quick and accurate for time-saving benefits. - Users appreciate the **efficient time management** provided by Dexatel Verify, streamlining workflows and enhancing productivity. - Users appreciate the **time-saving efficiency** of Dexatel Verify, streamlining workflows and enhancing productivity significantly. #### What Are Recent G2 Reviews of Dexatel? **"[Scalable Messaging Platform for High-Volume Tech Recruitment](https://www.g2.com/survey_responses/dexatel-review-13057794)"** **Rating:** 5.0/5.0 stars *— erik r.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13057794) --- **"[SMS API & WhatsApp Messaging for Saas Authwentication and Customer communication](https://www.g2.com/survey_responses/dexatel-review-13066584)"** **Rating:** 5.0/5.0 stars *— Elvire J.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13066584) --- #### What Are G2 Users Discussing About Dexatel? - [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for) ### 15. [OneSignal](https://www.g2.com/products/onesignal/reviews) OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,195 **How Do G2 Users Rate OneSignal?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind OneSignal?** - **Seller:** [OneSignal](https://www.g2.com/sellers/onesignal) - **Company Website:** https://www.onesignal.com - **Year Founded:** 2014 - **HQ Location:** San Mateo, California - **Twitter:** @onesignal (5,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6424376/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Mid-Market #### What Are OneSignal's Pros and Cons? **Pros:** - Ease of Use (143 reviews) - Notifications (114 reviews) - Notification Features (105 reviews) - Easy Setup (74 reviews) - Automation (60 reviews) **Cons:** - Missing Features (33 reviews) - Learning Curve (30 reviews) - Limited Features (28 reviews) - Expensive (21 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, making notification setup and segmentation straightforward and efficient. - Users value the **reliable notifications** from OneSignal, appreciating the effortless setup and effective targeting capabilities. - Users love the **easy setup and rich notification features** of OneSignal, enhancing user engagement and experience. - Users appreciate the **easy setup** of OneSignal, finding it simpler than traditional email campaigns. - Users love the **efficiency of automation** in OneSignal, enabling quick and personalized communication with ease. **Cons:** - Users note the **missing features** in OneSignal, particularly in the free version and advanced automation tools. - Users find the **learning curve steep** , wishing for clearer tips and easier setup for advanced features. - Users feel that OneSignal has **limited features** , particularly in automation and free access to tools. - Users find **OneSignal's pricing can add up** with advanced features locked behind paid plans, especially with scaling needs. - Users find the setup process **not intuitive** , wishing for clearer guides and simpler message resending options. #### What Are Recent G2 Reviews of OneSignal? **"[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12977679) --- **"[All-in-One Messaging with Strong Segmentation and Real-Time Analytics](https://www.g2.com/survey_responses/onesignal-review-12952478)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/onesignal-review-12952478) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 3 comments, 3 upvotes ### 16. [Whippy](https://www.g2.com/products/whippy/reviews) Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI. **Average Rating:** 4.9/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Whippy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Whippy?** - **Seller:** [Whippy](https://www.g2.com/sellers/whippy) - **Year Founded:** 2021 - **HQ Location:** Los Angeles , California - **LinkedIn® Page:** https://www.linkedin.com/company/whippyai/ (42 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Staffing and Recruiting - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Whippy's Pros and Cons? **Pros:** - Helpful (14 reviews) - Features (13 reviews) - Ease of Use (12 reviews) - Customer Support (11 reviews) - Communication (9 reviews) **Cons:** - Messaging Issues (3 reviews) - AI Limitations (2 reviews) - Complexity (2 reviews) - Difficult Learning (2 reviews) - Email Issues (2 reviews) ### What Do G2 Reviewers Say About Whippy? *AI-generated summary from verified user reviews* **Pros:** - Users praise Whippy for its **unmatched customer support** , responsiveness, intuitive features, and effective team collaboration. - Users appreciate the **intuitive communication features** of Whippy, enhancing team collaboration and effective outreach. - Users praise the **ease of use** of Whippy, enjoying intuitive features and seamless communication with candidates. - Users praise Whippy's **exceptional customer support** , highlighting their rapid responsiveness and helpfulness without reliance on chatbots. - Users value the **effective communication tools** Whippy provides, enhancing engagement with candidates and associates seamlessly. **Cons:** - Users face **messaging issues** like limitations on international texts and complex advanced features requiring support. - Users highlight **limitations when texting international numbers** , suggesting that Whippy requires further AI development for better functionality. - Users face a **noticeable learning curve** for advanced features, needing support for complex customization in Whippy. - Users find the **difficult learning** curve for advanced features somewhat challenging, needing more support and guidance. - Users experience **email issues** with Whippy, mainly due to excessive notifications that can be distracting. #### What Are Recent G2 Reviews of Whippy? **"[Efficient and Reliable Centralized Communication Platform](https://www.g2.com/survey_responses/whippy-review-12937846)"** **Rating:** 5.0/5.0 stars *— Vanessa S.* [Read full review](https://www.g2.com/survey_responses/whippy-review-12937846) --- **"[Omnichannel Powerhouse: Whippy AI Unifies Communication and Saves Us Hours!](https://www.g2.com/survey_responses/whippy-review-11952671)"** **Rating:** 5.0/5.0 stars *— Lehua J.* [Read full review](https://www.g2.com/survey_responses/whippy-review-11952671) --- ### 17. [Mobiz](https://www.g2.com/products/mobiz/reviews) Mobiz is a all-in-one text marketing solution that helps businesses grow their subscribers and deliver 1:1 personalized shopping experiences at scale. Take advantage of personalized picture text messaging and sales pages, to capture the highest open rates and conversions. Leverage advanced campaign analytics to win more and segment subscribers based on sales page intent data likely to buy particular items over others. Our texting experts are here to help. **Average Rating:** 4.8/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Mobiz?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.0/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Mobiz?** - **Seller:** [Mobiz](https://www.g2.com/sellers/mobiz) - **Year Founded:** 2022 - **HQ Location:** Alpharetta, US - **Twitter:** @Mobiz_co (80 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10232397 (47 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 43% Small-Business, 30% Enterprise #### What Are Mobiz's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Ease of Learning (2 reviews) - Landing Pages (2 reviews) - Reliability (2 reviews) - Affordable (1 reviews) **Cons:** - Complexity (1 reviews) - Complex Processes (1 reviews) - Contact Management (1 reviews) - Data Management (1 reviews) - Delays (1 reviews) ### What Do G2 Reviewers Say About Mobiz? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Mobiz, enabling quick message creation and seamless mobile access. - Users find Mobiz's **ease of learning** exceptional, allowing them to create engaging content effortlessly. - Users love the **customizable landing pages** that enhance their objectives and provide multiple linking options. - Users commend the **reliability** of Mobiz for its excellent message deliverability and consistent performance. - Users commend Mobiz for their **affordable pricing** and excellent customer service, catering well to mobile-savvy audiences. **Cons:** - Users feel the process is overly complex, with **too many steps** required to send a text through Mobiz. - Users feel there are too many steps for sending texts, indicating the process could be more streamlined. **Complex processes** - Users find it frustrating that **contact names must be manually added** and color adjustments are cumbersome in Mobiz. - Users find it frustrating that **text color adjustments** require extra steps, complicating their data management experience. - Users experience significant **delays** in sending texts, often waiting several minutes for messages to go out. #### What Are Recent G2 Reviews of Mobiz? **"[So much better!](https://www.g2.com/survey_responses/mobiz-review-10332901)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/mobiz-review-10332901) --- **"[Outstanding Support and Expertise](https://www.g2.com/survey_responses/mobiz-review-11050170)"** **Rating:** 5.0/5.0 stars *— Lainey D.* [Read full review](https://www.g2.com/survey_responses/mobiz-review-11050170) --- #### What Are G2 Users Discussing About Mobiz? - [What is Mobiz used for?](https://www.g2.com/discussions/what-is-mobiz-used-for) - 1 comment ### 18. [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews) SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease. **Average Rating:** 4.3/5.0 **Total Reviews:** 213 **How Do G2 Users Rate SalesCaptain?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind SalesCaptain?** - **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6) - **Year Founded:** 2020 - **HQ Location:** New York, US - **Twitter:** @SalesCaptainInc (157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salescaptainhq (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Business Manager - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are SalesCaptain's Pros and Cons? **Pros:** - Automation (62 reviews) - Communication (54 reviews) - Ease of Use (49 reviews) - Helpful (41 reviews) - Communication Improvement (40 reviews) **Cons:** - Steep Learning Curve (40 reviews) - Time-Consuming (20 reviews) - Limited Reporting (18 reviews) - Limited Customization (17 reviews) - Learning Curve (15 reviews) ### What Do G2 Reviewers Say About SalesCaptain? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **automation features** of SalesCaptain, which enhance efficiency and improve customer interactions consistently. - Users value the **clear and consistent communication** provided by SalesCaptain, enhancing the overall client experience and organization. - Users appreciate the **ease of use** of SalesCaptain, benefiting from organized communication and streamlined scheduling. - Users appreciate how SalesCaptain's **immediate response capabilities** keep customer conversations alive in busy situations. - Users appreciate the **consistent communication** of SalesCaptain, enhancing client experience and maintaining strong relationships effortlessly. **Cons:** - Users find the **steep learning curve** challenging as initial setup and customization can be complicated and time-consuming. - Users find **SalesCaptain time-consuming** to set up and navigate, especially for onboarding and automation configuration. - Users wish for **more sophisticated reporting** , as current options limit effective analysis and insights from key metrics. - Users find the **limited customization** of SalesCaptain frustrating, hindering workflow efficiency and personalized insights. - Users face a **learning curve** during initial setup and configuration due to the platform's powerful features. #### What Are Recent G2 Reviews of SalesCaptain? **"[A Smart Solution for Managing Leads and Sales](https://www.g2.com/survey_responses/salescaptain-review-13059403)"** **Rating:** 4.5/5.0 stars *— Ari E.* [Read full review](https://www.g2.com/survey_responses/salescaptain-review-13059403) --- **"[A Great Platform for Sales Productivity](https://www.g2.com/survey_responses/salescaptain-review-13055771)"** **Rating:** 4.5/5.0 stars *— Liana S.* [Read full review](https://www.g2.com/survey_responses/salescaptain-review-13055771) --- ### 19. [SendPulse](https://www.g2.com/products/sendpulse/reviews) SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. **Average Rating:** 4.6/5.0 **Total Reviews:** 684 **How Do G2 Users Rate SendPulse?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.7/10 (Category avg: 8.5/10) - **Automation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind SendPulse?** - **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse) - **Year Founded:** 2015 - **HQ Location:** New York - **Twitter:** @SendPulseCom (2,084 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9359878/ (190 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 90% Small-Business, 9% Mid-Market #### What Are SendPulse's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Automation (37 reviews) - Easy Setup (34 reviews) - Email Marketing (32 reviews) - Features (28 reviews) **Cons:** - Missing Features (22 reviews) - Limited Features (16 reviews) - Learning Curve (15 reviews) - Limited Options (13 reviews) - Not Intuitive (12 reviews) ### What Do G2 Reviewers Say About SendPulse? *AI-generated summary from verified user reviews* **Pros:** - Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive experience. - Users love the **automation features** of SendPulse, simplifying email and message communication with customers effortlessly. - Users commend the **easy setup** of SendPulse, appreciating its straightforward onboarding and intuitive user interface. - Users value the **seamless integration** of SendPulse's chatbot and CRM, enhancing business automation and efficiency. - Users love the **user-friendly interface** of SendPulse, allowing easy email and message creation for all needs. **Cons:** - Users find **missing features** in SendPulse, including an outdated UI and basic analytics compared to newer tools. - Users find the **limited features** of SendPulse, particularly in analytics and UI, hinder their overall experience. - Users find the **learning curve steep** , as navigating the interface and FAQs can be confusing and overwhelming. - Users find SendPulse has **limited options** , wishing for improved integrations and cost-effective features for small businesses. - Users find the **WhatsApp API setup and UI cumbersome** , leading to frustration while managing complex workflows. #### What Are Recent G2 Reviews of SendPulse? **"[Chat Bot is a great source of information for our users and saves us great amount of work.](https://www.g2.com/survey_responses/sendpulse-review-8697479)"** **Rating:** 5.0/5.0 stars *— Fernando C.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479) --- **"[Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works](https://www.g2.com/survey_responses/sendpulse-review-13054623)"** **Rating:** 4.5/5.0 stars *— Vercueil v.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623) --- #### What Are G2 Users Discussing About SendPulse? - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment ### 20. [GetResponse](https://www.g2.com/products/getresponse/reviews) GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,115 **How Do G2 Users Rate GetResponse?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind GetResponse?** - **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse) - **Company Website:** https://www.getresponse.com/ - **Year Founded:** 1998 - **HQ Location:** Poland - **Twitter:** @getresponse (54,233 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1063383/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are GetResponse's Pros and Cons? **Pros:** - Ease of Use (167 reviews) - Customer Support (132 reviews) - Email Marketing (104 reviews) - Helpful (99 reviews) - Features (94 reviews) **Cons:** - Missing Features (52 reviews) - Expensive (44 reviews) - Limited Features (42 reviews) - Learning Curve (41 reviews) - Limitations (24 reviews) ### What Do G2 Reviewers Say About GetResponse? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **intuitive ease of use** of GetResponse, allowing for quick and professional email campaign creation. - Users praise the **responsive customer support** of GetResponse, ensuring assistance is available whenever needed. - Users love the **intuitive interface** and rich feature set of GetResponse, making email marketing effortless and effective. - Users value the **helpful customer support** of GetResponse, ensuring assistance is always available when needed. - Users love the **intuitive interface and extensive features** of GetResponse, making email campaign creation efficient and effective. **Cons:** - Users express frustration over **missing features** like report clarity and landing page optimization, limiting functionality for larger organizations. - Users find GetResponse to be **expensive** , especially as costs rise with increased contacts and advanced feature needs. - Users find the **limited features** of GetResponse restrict its usability, especially for larger organizations needing advanced functions. - Users note a significant **learning curve for advanced features** , making mastery of automation and segmentation tools challenging. - Users experience **high costs and a steep learning curve** for advanced features, which can hinder overall satisfaction. #### What Are Recent G2 Reviews of GetResponse? **"[A great balance between automation, ease of use, and integrations](https://www.g2.com/survey_responses/getresponse-review-13064281)"** **Rating:** 5.0/5.0 stars *— Miguel F.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281) --- **"[Strong Value for Money but Needs Tagging Improvement](https://www.g2.com/survey_responses/getresponse-review-12738658)"** **Rating:** 4.0/5.0 stars *— Christopher H.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658) --- #### What Are G2 Users Discussing About GetResponse? - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments - [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments ### 21. [Textdrip.com](https://www.g2.com/products/textdrip-com/reviews) There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys. **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **How Do G2 Users Rate Textdrip.com?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Textdrip.com?** - **Seller:** [Textdrip.com](https://www.g2.com/sellers/textdrip-com) - **Year Founded:** 2019 - **HQ Location:** Holly, US - **Twitter:** @textdrip (130 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textdrip (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Health Insurance Specialist, Insurance Agent - **Top Industries:** Insurance, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 14% Mid-Market #### What Are Textdrip.com's Pros and Cons? **Pros:** - User-Friendly (3 reviews) - Customer Support (2 reviews) - Automation (1 reviews) - Business Enhancement (1 reviews) - Ease of Understanding (1 reviews) **Cons:** - Complex Automation (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) - Feature Improvements (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Textdrip.com? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Textdrip.com, making it easy for anyone to navigate and use. - Users commend the **top-notch customer support** of TextDrip, with praises for the excellent account management. - Users love the **automation features** of Textdrip.com, allowing effortless client communication through drip campaigns. - Users find Textdrip.com to be **user-friendly and convenient** , effectively streamlining their business practices. - Users appreciate the **ease of understanding** of Textdrip.com, finding it intuitive and accessible for all skill levels. **Cons:** - Users wish for better message tracking to avoid losing credits, highlighting the **complex automation** issues with Textdrip.com. - Users experience **occasional delays** when loading large contact lists, impacting the overall app performance slightly. - Users feel that the **costly credits system** of Textdrip.com could lead to increased expenses with frequent use. - Users find it challenging to locate **archived messages** , expressing the need for a keyword search feature. - Users face significant **integration issues** , often waiting on new numbers and needing to purchase multiple phone numbers initially. #### What Are Recent G2 Reviews of Textdrip.com? **"[A Game-Changer for Organized Client Communication](https://www.g2.com/survey_responses/textdrip-com-review-12432991)"** **Rating:** 5.0/5.0 stars *— Jaden G.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12432991) --- **"[Effortless Communication with Personal Touch](https://www.g2.com/survey_responses/textdrip-com-review-12219278)"** **Rating:** 4.0/5.0 stars *— Raevan N.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12219278) --- #### What Are G2 Users Discussing About Textdrip.com? - [What do you like most about Textdrip.com for SMS marketing, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-textdrip-com-for-sms-marketing-and-what-improvements-would-you-suggest) - [What is Textdrip.com used for?](https://www.g2.com/discussions/what-is-textdrip-com-used-for) ### 22. [GetThru](https://www.g2.com/products/getthru/reviews) Revolutionize outreach with GetThru, your P2P texting and calling powerhouse. Tailored for politics, education, or non-profits, it connects you seamlessly with members and supporters. Key Features: \> ThruText & ThruTalk Products: The dynamic duo streamlines communication, ensuring efficient goal-reaching. \> Unparalleled Speed and Reliability: ThruText sends 200+ messages/minute; ThruTalk reaches 250 dials/hour, with unbeatable uptime. \> Customizable and Flexible: Tailor campaigns with precision, using customizable data, advanced targeting, and quality control. \> Security Prioritized: Our commitment to secure communication aligns with the highest standards. Why GetThru? \> Proven Track Record: Assisting 2,000+ organizations since 2016. \> Mission Aligned: Choose a mission-driven partner. GetThru deeply cares about clients. \> Compliance Assurance: Stay on the right side of 10DLC, FCC, and TCPA regulations. Elevate your outreach, join top organizations—schedule a demo today. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate GetThru?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 7.8/10 (Category avg: 8.5/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind GetThru?** - **Seller:** [GetThru](https://www.g2.com/sellers/getthru-b57ec811-cda5-4d37-ba49-c00211eb8667) - **Year Founded:** 2016 - **HQ Location:** Beaverton, OR - **LinkedIn® Page:** https://www.linkedin.com/company/getthru/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Civic & Social Organization - **Company Size:** 65% Small-Business, 27% Mid-Market #### What Are GetThru's Pros and Cons? **Pros:** - Ease of Use (15 reviews) - Customer Support (12 reviews) - Helpful (11 reviews) - Easy Setup (6 reviews) - User-Friendly (6 reviews) **Cons:** - Call Issues (3 reviews) - Difficult Navigation (3 reviews) - Learning Curve (3 reviews) - Campaign Issues (2 reviews) - Functionality Issues (2 reviews) ### What Do G2 Reviewers Say About GetThru? *AI-generated summary from verified user reviews* **Pros:** - Users find GetThru to be **extremely easy to use** , making it accessible for all skill levels. - Users commend the **responsive and helpful customer support** of GetThru, enhancing the overall user experience. - Users highlight the **excellent customer support** of GetThru, enhancing their experience with quick and helpful assistance. - Users love the **easy setup** of GetThru, enabling seamless integration and management of multiple campaigns. - Users love how **user-friendly** GetThru is, making it easy even for beginners to navigate and set up. **Cons:** - Users find **call issues** with GetThru challenging, citing a lack of real-time analytics and support during calls. - Users find the **difficult navigation** of GetThru frustrating, causing confusion and lost volunteers during critical tasks. - Users face a challenging **learning curve** with GetThru's setup, leading to frustration and losing volunteers frequently. - Users experience frequent **error messages and technical glitches** during campaigns, complicating the setup of text series. - Users often face **functionality issues** with GetThru, experiencing error messages and poor conversation export formats. #### What Are Recent G2 Reviews of GetThru? **"[User-Friendly and Efficient Tool for Campaigns](https://www.g2.com/survey_responses/getthru-review-11867177)"** **Rating:** 5.0/5.0 stars *— S T.* [Read full review](https://www.g2.com/survey_responses/getthru-review-11867177) --- **"[Effortlessly Engages Voters, Easy to Use](https://www.g2.com/survey_responses/getthru-review-12652571)"** **Rating:** 5.0/5.0 stars *— admin L.* [Read full review](https://www.g2.com/survey_responses/getthru-review-12652571) --- ### 23. [Kimoby](https://www.g2.com/products/kimoby/reviews) Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing. **Average Rating:** 4.8/5.0 **Total Reviews:** 66 **How Do G2 Users Rate Kimoby?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 9.7/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Kimoby?** - **Seller:** [Kimoby](https://www.g2.com/sellers/kimoby) - **Year Founded:** 2013 - **HQ Location:** Québec, CA - **LinkedIn® Page:** https://www.linkedin.com/company/kimoby/ (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Service Advisor - **Top Industries:** Automotive - **Company Size:** 57% Small-Business, 41% Mid-Market #### What Are Kimoby's Pros and Cons? **Pros:** - Easy Communication (2 reviews) - Ease of Use (1 reviews) - Time-Saving (1 reviews) **Cons:** - Missing Features (1 reviews) - SMS Issues (1 reviews) - Software Glitches (1 reviews) ### What Do G2 Reviewers Say About Kimoby? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy communication** offered by Kimoby, enhancing interactions for cellphone users and tech-savvy advisors. - Users appreciate the **ease of use** of Kimoby, facilitating straightforward communication for tech-savvy advisors. - Users love the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. **Cons:** - Users desire a **quick customer addition feature** accessible from any page to enhance convenience. - Users report **SMS issues** with Kimoby, experiencing double texts sent to guests after service completion. - Users experience **software glitches** causing double texts to guests, leading to communication confusion regarding service status. #### What Are Recent G2 Reviews of Kimoby? **"[a huge time saver](https://www.g2.com/survey_responses/kimoby-review-4991433)"** **Rating:** 5.0/5.0 stars *— JT B.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4991433) --- **"[Kimoby is great!](https://www.g2.com/survey_responses/kimoby-review-4997678)"** **Rating:** 4.5/5.0 stars *— Maria W.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4997678) --- #### What Are G2 Users Discussing About Kimoby? - [What is Kimoby used for?](https://www.g2.com/discussions/what-is-kimoby-used-for) ### 24. [AVADA](https://www.g2.com/products/avada/reviews) Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success. **Average Rating:** 4.9/5.0 **Total Reviews:** 246 **How Do G2 Users Rate AVADA?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) **Who Is the Company Behind AVADA?** - **Seller:** [AVADA Commerce](https://www.g2.com/sellers/avada-commerce) - **Year Founded:** 2018 - **HQ Location:** Singapore, SG - **Twitter:** @avadaio (90 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avadacommerce (76 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 92% Small-Business, 8% Mid-Market #### What Are AVADA's Pros and Cons? **Pros:** - Customer Support (110 reviews) - Ease of Use (50 reviews) - Helpful (19 reviews) - Customizability (11 reviews) - Easy Setup (10 reviews) **Cons:** - Learning Curve (8 reviews) - Missing Features (6 reviews) - Limited Customization (5 reviews) - Poor Customer Support (5 reviews) - Limited Templates (3 reviews) ### What Do G2 Reviewers Say About AVADA? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** of AVADA, noting quick and efficient responses from helpful agents. - Users find AVADA's interface **easy to use** , with excellent support making learning straightforward for beginners. - Users commend the **24/7 online customer service** for being professional, knowledgeable, and consistently helpful throughout their experience. - Users value the **customizability** of AVADA, enjoying its flexibility and extensive options for tailored solutions. - Users appreciate the **easy setup process** of AVADA, benefiting from straightforward guides and excellent support. **Cons:** - Users find the **learning curve challenging** , especially for beginners navigating features and unclear instructions. - Users are frustrated by the **missing features** in AVADA, particularly the limited options for popup form inputs. - Users find the **limited customization options** in Avada frustrating, especially for specific design features requiring assistance. - Users experience **poor customer support** , finding it intimidating and sometimes lacking in clarity and responsiveness. - Users find **limited templates** somewhat confusing, wishing for more variety to enhance their experience. #### What Are Recent G2 Reviews of AVADA? **"[Easy Avada Install on Shopify with Exceptionally Fast, Helpful Support](https://www.g2.com/survey_responses/avada-review-12548135)"** **Rating:** 5.0/5.0 stars *— Carla C.* [Read full review](https://www.g2.com/survey_responses/avada-review-12548135) --- **"[Well-Integrated, Reliable Suite That Saves Time with Invoicing and SEO](https://www.g2.com/survey_responses/avada-review-12764667)"** **Rating:** 4.0/5.0 stars *— Alex K.* [Read full review](https://www.g2.com/survey_responses/avada-review-12764667) --- #### What Are G2 Users Discussing About AVADA? - [What is avada Fusion?](https://www.g2.com/discussions/what-is-avada-fusion) - 1 comment - [Which is better Divi or avada?](https://www.g2.com/discussions/which-is-better-divi-or-avada) - [Is avada good for beginners?](https://www.g2.com/discussions/is-avada-good-for-beginners) - 4 comments - [Does avada have visual builder?](https://www.g2.com/discussions/does-avada-have-visual-builder) - 1 comment, 1 upvote ### 25. [Maestra](https://www.g2.com/products/maestraplatform/reviews) Maestra is an all-in-one personalization platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‑time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‑ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - White-glove service to ensure results and help brands get full value from the platform **Average Rating:** 4.7/5.0 **Total Reviews:** 73 **How Do G2 Users Rate Maestra?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Maestra?** - **Seller:** [Maestra](https://www.g2.com/sellers/maestra) - **Year Founded:** 2022 - **HQ Location:** Arlington, MA - **LinkedIn® Page:** https://www.linkedin.com/company/maestraplatform/ (101 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 46% Mid-Market, 36% Small-Business #### What Are Maestra's Pros and Cons? **Pros:** - Customer Support (33 reviews) - Helpful (25 reviews) - Ease of Use (24 reviews) - Easy Integration (15 reviews) - Automation (14 reviews) **Cons:** - Learning Curve (11 reviews) - Not Intuitive (7 reviews) - Segmentation Issues (6 reviews) - Complex Navigation (5 reviews) - Limited Features (5 reviews) ### What Do G2 Reviewers Say About Maestra? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and knowledgeable customer support** of Maestra, enhancing their overall experience significantly. - Users appreciate the **outstanding support** from Maestra's team, ensuring smooth implementation and ongoing success. - Users commend the **ease of use** of Maestra, appreciating its user-friendly features and supportive team for seamless setup. - Users highlight the **easy integration** of Maestra with various tools, enhancing their overall workflow and efficiency. - Users value Maestra's **automation capabilities** , allowing seamless management of email and push communications for enhanced marketing efficiency. **Cons:** - Users find the **learning curve for filters and segment setup** challenging, often requiring support to navigate effectively. - Users find the **filter setup unintuitive** , leading to a confusing experience when managing segments and campaigns. - Users struggle with **segmentation issues** in Maestra, finding the filters complex and often needing assistance for setup. - Users find the **complex navigation** in Maestra challenging, often requiring support to effectively set up segments. - Users note **limited features** in Maestra, impacting flexibility and ease of integration with fewer third-party options available. #### What Are Recent G2 Reviews of Maestra? **"[How We Improved New User Activation with Maestra](https://www.g2.com/survey_responses/maestra-review-12960142)"** **Rating:** 5.0/5.0 stars *— Aynura T.* [Read full review](https://www.g2.com/survey_responses/maestra-review-12960142) --- **"[Maestra: A Powerful CRM Marketing Tool Backed by Outstanding Support](https://www.g2.com/survey_responses/maestra-review-13076783)"** **Rating:** 5.0/5.0 stars *— Arina A.* [Read full review](https://www.g2.com/survey_responses/maestra-review-13076783) --- ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.