I like Impartner PRM because it has an easy-to-use interface and makes managing things simpler with smooth partner onboarding and easy deal registration. I enjoy the workflow automation and reporting features along with the capability for partner performance tracking. Additionally, the initial setup was very smooth, and I appreciate how it simplifies partner onboarding, streamlines deal registration, and provides efficient reporting. Review collected by and hosted on G2.com.

I don't like the reporting customization and tool speed in Impartner PRM. I wish there were more flexible report filters and easier report customization for faster insights. Also, the system's performance could be improved during large data loads. Review collected by and hosted on G2.com.

The asset library, journeys, and training sections are easy to set up, edit, and publish. There are a lot of settings to best customize the portal workflows and data to meet our organization's specific needs. Review collected by and hosted on G2.com.

The user interface is rather outdated. There's also limited functionality for branding the portal. I'd prefer to have more customization options outside of the widgets, brand colors, and landing page. I'd also like to be able to customize the navigation in the PRM so I could add my most visited sections to the front of the navigation bar. Review collected by and hosted on G2.com.

I find Impartner PRM really intuitive and well-designed. It has all the core features I’d expect, both from a vendor perspective and as a user. From the vendor side, it gives me everything I need to manage and support partners effectively, and from the user side, it makes it easy to track performance, access resources, and use tools that drive growth. The platform is straightforward to navigate, and I appreciate that Impartner keeps evolving, especially by embracing new innovations such as AI, which gives me confidence it will continue to support scalable growth and stronger vendor-partner success Review collected by and hosted on G2.com.

Honestly, nothing stands out. I’ve used the platform for years, both as a partner and as a vendor, and it’s the benchmark I measure all other PRMs against. It consistently delivers what I need and sets a high standard for the industry Review collected by and hosted on G2.com.

I really like using the journeys and training function in Impartner PRM. Being able to track their progress and provide them certificates at the end of training has been really impactful. Review collected by and hosted on G2.com.

I really do think that when you are viewing an asset from a journey, it should stay within the journey. I found it quite hard to remember that it takes me to the assets page, and then I have to remember to go all the way back to Journeys. So if that was able to be worked on, that would be great. Also, being able to restart a journey if I want to. Review collected by and hosted on G2.com.

I deeply appreciate how Impartner PRM integrates seamlessly with our Salesforce environment. This integration has been flawless, with no issues encountered so far, which significantly enhances our operations. Additionally, I admire the simplicity and ease of setting up Impartner PRM. Even though we've made numerous changes over time, the process remains straightforward and manageable. This level of usability helps us maintain efficiency without unnecessary complications. I find the overall performance of Impartner PRM exceptional as everything works well, contributing to our business's smooth functioning. Furthermore, the ease with which the system supports our loyalty programs over five years stands testament to its reliability and effectiveness. The lack of any need for changes indicates my satisfaction with the product. My high likelihood to recommend it, scoring it a nine out of ten, demonstrates my confidence in its value and functionality sustained over time. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

Impartner’s Partner Portal offers extensive capabilities that empower our Partners to learn, register and track deals, and easily access trainings and assets all in one place. In addition, the support team has also been responsive and effective in resolving tickets. Review collected by and hosted on G2.com.

The process for initiating a project hasn’t always been as seamless as we’d like, though it has shown improvement over time. It’s been a while since our last project, so I don’t recall specific areas for enhancement. I can say, however, that during our last engagement, Eva and Daria were excellent to work with. Review collected by and hosted on G2.com.

I find it easy to track deal registrations and have visibility into partner activities with Impartner PRM. It centralizes partner management and simplifies deal registrations. I appreciate the way it helps monitor partner submitted deals all in one place and improves transparency on the pipeline and activities. The initial setup was also very straightforward. Review collected by and hosted on G2.com.

I think the user interface could be more intuitive. The reporting dashboard could also be more flexible, and navigation between sections could be faster and simpler. Review collected by and hosted on G2.com.

It is highly versatile and is very much highly in demand within the business because of this--to the point that the support team managing and administering the platform is unable to cope with the number of demand for addition of partner types. Review collected by and hosted on G2.com.

The customer success management needs improvement. Over the past year, there were two instances where we were initially told that certain features and functionality were possible, only to find out later—after the Impartner technical team became involved—that they were not actually feasible. By that point, we had already communicated their feasibility to our internal stakeholders. As a result, two enhancements did not move forward due to mismanaged expectations and a lack of clear communication. Review collected by and hosted on G2.com.

Impartner PRM is extremely intuitive for both administrators and users. It offers a wide range of features, including asset management, MDF, LMS, tiering and comprehensive reporting. All this, combined with excellent support from the Impartner team, makes this solution the Rolls-Royce of PRMs Review collected by and hosted on G2.com.

Nothing to dislike, everything is intuitive and there's plenty support in case it is needed Review collected by and hosted on G2.com.

I like the connectivity it has to other platforms like SFDC, where current pipeline information can be synced back to show your partners how are they performing vs set up goals. Impartner PRM gives you great flexibility on how much you want to interact with your Partners at that level. Review collected by and hosted on G2.com.

As a new user I find it not so intuitive to use, usually all the features require training and an expert helping you do important changes into the system. A lot of enablement time has to go into managing the system and when the primary admin leaves it's a whole task on its own to re learn about the settings. Review collected by and hosted on G2.com.