Mohammad A.
MA
Mohammad A.
Junior Accountant
Accounting
Enterprise (> 1000 emp.)
"Streamlined Partnership Management with Powerful Insights"
4/5
What do you like best about impact.com?

I like how impact.com brings partnership management, tracking, and reporting into one platform. It makes it easier to monitor performance, understand partner results, and manage campaigns more efficiently. The setup was straightforward, and the onboarding process was clear, allowing our team to use the platform effectively. Integrating impact.com with other tools enhances workflow efficiency by keeping data connected. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

impact.com is a powerful platform, but it can take some time to fully learn all of its features. The interface could be more intuitive, and additional customization options for reports and dashboards would make it easier to adapt to different business needs. Review collected by and hosted on G2.com.

AN
Verified User in Marketing and Advertising
"Excellent platform for managing affiliate partnerships"
5/5
What do you like best about impact.com?

The ease of finding and managing affiliate programs in one place. The platform offers detailed reports, reliable conversion tracking, an organized interface, and tools that facilitate the monitoring of campaign performance. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Although the platform is very comprehensive, I believe it could be simpler for new users. Some settings and approval processes may seem complex at first, and the interface has many features that require a period of adaptation. Review collected by and hosted on G2.com.

Keli R.
KR
Keli R.
Investigative Reporter
Small-Business (50 or fewer emp.)
"Mixed Experience with Impact.com: Promising but Uneven"
4/5
What do you like best about impact.com?

The recent updates on impact.com have definitely helped my overall experience. I like that I can access potential brands or that brands can potentially access me. This feature is critical to my business because it's essential for brands to be able to contact me, and I like having a direct way of contacting brands. This is how, as a digital creator, I score ad deals and business partnerships that I can share with my audience and make money on. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Well, the general user experience for creators has been quite limited. I've had several issues over the last year or year and a half with fully utilizing my profile, especially when it comes to linking my social media channels to my impact.com profile. Using their automated customer service and trying to speak with a customer service representative has been rather challenging. So, I have tended to use other affiliate marketing platforms because of this. It was I it should be easy, but I think it's a little more challenging. I don't know why but I was having difficulty not the very first time that I set up my Impact profile, but in subsequent times that I have tried to get my impact profile completed or linked to a campaign that was already in progress. They could even if they wanted to check my particular profile and see that I had contacted customer service several times because my Instagram was not properly linking to my impact profile. And because that is my largest social media profile, this was really probably holding me back and keeping me from exploring impact more. And I reached out to customer service, spent hours trying to navigate through processes with them, and it, you know, ended up just feeling frustrated. Review collected by and hosted on G2.com.

Response from Kamila D of impact.com

Hi Keli,

Thank you so much for the review and for joining us at IPX! It's great to hear the recent updates have made it easier for brands to find and reach you.

We're sorry to hear the setup and support experience has felt off. We've shared your feedback with our teams so we can keep improving things for creators like yourself.

Also, we're excited to let you know you're one of the lucky winners of our $250 giveaway! We'll be in touch soon with your gift card.

Thanks again!

The impact.com team

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"User-friendly platform with helpful AI and unified metrics — onboarding could be improved"
3.5/5
What do you like best about impact.com?

The website is user friendly and has everything I could need to reach out to partners. I also appreciate that is has a lot of partners already using the platform. The AI agent is very useful to talk to if I need assistance. I like being able to see all the results and metrics in one tab. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

I think the onboarding could be slightly more involved. I felt like sometimes things dropped off the radar. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Intuitive, Fast Platform for Creators — Minor HTML Formatting Glitch"
3.5/5
What do you like best about impact.com?

As a creator, impact.com is exactly what I've been looking for. Its UI is easy to navigate and the site performs quickly and responsively. I have had a few issues where certain formatted text shows as HTML instead of plain text, but this hasn't hurt the overall experience. Setting up my account was straightforward and accessing support (both human and AI assistent) is a breeze! Finding and managing campaigns is easy thanks to filtering and sorting. Overall, a positive experience using impact.com so far. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Whilst the UI is easy to navigate, is does take some time to find where everything is, but generally nothing bad so far at the time of writing.. Review collected by and hosted on G2.com.

OI
Omar I.
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Comprehensive Platform for Affiliate Marketing and Partnerships"
4.5/5
What do you like best about impact.com?

There are many features I like about impact.com. It’s a user-friendly platform that allows me to partner with multiple brands in one place. The reporting capabilities are powerful and give clear insights into performance. I also find the quick link creation feature very convenient, and the customer support team has been responsive and helpful whenever needed. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

So far, the platform performs very well overall. However, some of the more advanced features can come with a learning curve, especially for new users. A more intuitive experience in certain areas would make it even better. Review collected by and hosted on G2.com.

vishnu T.
VT
vishnu T.
Senior Architect
Small-Business (50 or fewer emp.)
"Easy Affiliate Links, Strong ROI, and Proactive Support Team"
4.5/5
What do you like best about impact.com?

It’s easy to use and very user-friendly. I can generate affiliate links and integrate them into my social accounts with ease. The links work perfectly, redirecting my viewers to the platform without any issues. With high CTRs, the ROI is pretty good. What I love most is the team—they’re fantastic and always proactive when it comes to support. The AI tools are also industry standard and are fully automated end to end. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

The UI on the website can be more engaging and enhance user experience. Review collected by and hosted on G2.com.

Ana P.
AP
Ana P.
Small-Business (50 or fewer emp.)
"Effortless Affiliate Connections and Passive Income"
5/5
What do you like best about impact.com?

I use impact.com to connect with other brands and become an affiliate or ambassador for them, which helps me earn more passive income while recommending products I like. I appreciate that impact.com does the heavy lifting in finding valuable affiliate programs, making it easier to establish and build on important relationships. I particularly value how they show me brands that align with my own brand and how I can make an impact, which is very valuable as it eliminates the guesswork. The initial setup of impact.com took less than five minutes and was really easy, straightforward, and simple to do. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

absolutely nothing, I love it all Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Comprehensive, User-Friendly Platform for Managing Client Affiliates"
5/5
What do you like best about impact.com?

I really like how comprehensive this platform is, cause it allows me to manage my client's affiliates at every level in a very user-friendly way. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Sometimes the platform has small bugs, mainly within the applications. I’ve had a few applications stay in the approval queue even after I accepted them, and the platform can also be a bit slow at times. Another problem I’ve been struggling with these last days is figuring out how the platform categorizes partner size for workflows. The documentation could be more explicit about this. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Accurate Reporting"
4.5/5
What do you like best about impact.com?

I use impact.com for partner management, tracking, links, reporting, and deals. I appreciate that it has a lot of offers in one place, which is very convenient. The reporting feature is very accurate, and the platform itself is easy to use. I really like its ease of use and the wide range of offerings available. The interface is user-friendly, making it a breeze to navigate. I found the initial setup to be very user-friendly. Even though we use other affiliate platforms, impact.com stands out as the best. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

With an increase in zeroclicks, it would be good to know that there is a universal tag for tracking affiliate attribution. Review collected by and hosted on G2.com.

Response from Kamila D of impact.com

Hi Avi, thanks so much for the detailed review! It's great to hear the setup was easy, and that the offers and reporting are working well for you. Noted on the universal tag for zeroclick affiliate attribution. We have shared that feedback with our team on your behalf.

Kamila at impact.com