Anthology Encompass Reviews & Product Details

The support team is very responsive and gets any issues resolved quickly, along with explaining what caused the issues. They have a lot of different areas they support, so having one company to wear all the hats needed. Review collected by and hosted on G2.com.

I think they could be more clear on when problems arise on their end and communicating that out to customers. The integration with BBCRM is not where it needs to be. Review collected by and hosted on G2.com.

The demo we had a couple of years back was nice, however something this simple shouldn't require that much tech. I do like being able to manually adjust things, however a simpler layout would be great. Review collected by and hosted on G2.com.

I find a new glitch every time I use it. Not user friendly. It reminds me of something you would see around the turn of the millenia. I have lost so many hours of work due to glitches, or having to manually adjust everything. You can do something one way one time, and have to do it differently the next time. Review collected by and hosted on G2.com.

I honestly do not like this platform. It's too complex. I have used SEVERAL platforms in my career and imodules is the most complex, most Non user-friendly platform I've ever used. I guess the only thing I liked about the platform at the time was that it did the job. And I worked in the fundraising arm of a college, so I guess it helped raise money. However, the platforms I used afterward at the place I was working worked A MILLION TIMES BETTER. Much more user-friendly, much more customizable. It was a dream. Review collected by and hosted on G2.com.

I honestly do not like this platform. It's too complex. I have used SEVERAL platforms in my career and imodules is the most complex, most Non user-friendly platform I've ever used. Review collected by and hosted on G2.com.

I love that iModules has a wide range of features and integrates well with Ellucian’s Advance. Also pretty good for web design. We use it for most of our internal giving site pages and it's very easy for design. It's also very easy to integrate with our CRM ellucian advance and can update records in the system when constituents make edits or updates. Review collected by and hosted on G2.com.

The console and user interface can be a big clunky and slow. Overall pretty good though. It does everything, but isn’t exceptional in any category. The user interface can also be a bit difficult to navigate. Overall the benefits outweigh the drawbacks but there it certainly room of improvement. Review collected by and hosted on G2.com.

After transitioning from our old product, Encompass is so much more advanced. I love the ability to customize our event registrations and use role based content. Review collected by and hosted on G2.com.

It is a little bit more time consuming to set up a new event than it was on our old platform. Setting things up on the backend feels a little more technical, but the end result is much more attractive and consumer friendly. Review collected by and hosted on G2.com.

Customer service is extremely friendly and helpful. Review collected by and hosted on G2.com.

I'm used to editing the back end of websites and I find imodules to not be user friendly at all. I export a lot of reports and then have to spend even more time editing each report. Review collected by and hosted on G2.com.

iModules/Encompass Event Management is easy and intuitive to use, provides great analytical tools, and seamless integrates its email marketing platform with its event registration software. They also provide great resources/customer support. Review collected by and hosted on G2.com.

A lot of the products and services as well as training opportunities come at an additional cost. It is good to make the investment in this additional training but can be hard to identify the right timing with staff turnover (at our institution) over the years. Review collected by and hosted on G2.com.

I appreciate that iModules provide so many different types of platforms all in one place. It is capable of offering a wide range of functions. Review collected by and hosted on G2.com.

I wish the dashboard looked more modern and was up-to-date with the latest trend in website design. Review collected by and hosted on G2.com.

One program to manage multiple tasks can be useful at times. Review collected by and hosted on G2.com.

Functionality of the software and the data tracking are way behind its peers. Review collected by and hosted on G2.com.

Customer service is very responsive and great to work with. Their user conference is outstanding and invaluable for learning new tips and tricks, as well as meeting other users and staff. Review collected by and hosted on G2.com.

Every other week there seems to be an issue that they're working on updating. Review collected by and hosted on G2.com.