KC
Kaylon C.
Small-Business (50 or fewer emp.)
"Exciting and effective tool"
5/5
What do you like best about iMIS?

What is most helpful about the website is how efficient organized. It keeps my finance data. For my role it is efficient to have concise and quick data and it helps me keep everything organized for a faster output. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The one thing that I do dislike is a lot of of the tabs which can make accessing data, sometimes overwhelming if I am unsure of what exactly to click Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Kaylon, thank you for sharing your experience with iMIS! We’re glad to hear the platform helps you stay organized, access financial data efficiently, and better serve your members. We appreciate your note about navigation and tab complexity - feedback like yours helps us improve the user experience!

JR
Jill R.
Director, Member Engagement
Small-Business (50 or fewer emp.)
"Great for Queries, But Website Search Needs Improvement"
4.5/5
What do you like best about iMIS?

Queries and billing. Easy to update a current query to create a new one. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The RiSE website search is subpar. It searches the entire iMIS database instead of just searching the website. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your feedback! We’re glad to hear queries and billing are working well for you, particularly the ease of building new queries. We appreciate your comments on RiSE website search and multi-year donations, and your input helps inform our ongoing improvements.

Valerie S.
VS
Valerie S.
Membership/Certification Coordinator
Small-Business (50 or fewer emp.)
"iMIS use form a long time user"
5/5
What do you like best about iMIS?

The included features include the ability to use the bridge feature to connect to other applications. The standard features and parts make it flexiable enough to meet most of an assocation needs. The ASI support/help page and adding the learning hub allows you to continue to learn and can aswer most questions regarding how to get the most of the software and train new and current employees. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

While it is an easy database to use and can be changed to meet an associations needs, if you do to much custom changes, it does make it harder to update when required. You need to really plan out the impact of custom work and weigh the benefits of using non-standard parts to the long term use of the software. Sometimes it's strengh in being flexable can turn into a weaknees. Review collected by and hosted on G2.com.

LN
Lawrence N.
I.C.T Intern
Small-Business (50 or fewer emp.)
"Great platform that's easy to learn, even as a beginner"
4/5
What do you like best about iMIS?

I’m an intern and still pretty new to using iMIS, but it’s been surprisingly easy to adapt to. The platform is well-organized and user-friendly, which makes navigating through tasks like managing member info or checking reports smooth. What I really appreciate is the amount of helpful content available — their support pages, training courses, and guides make learning the system a lot easier. It’s a great tool for anyone getting started in association management. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

One notable drawback is the lack of an integrated support ticketing module. While iMIS provides extensive resources like help documentation and community forums , having a built-in system to track and manage support requests would enhance efficiency. Currently, we rely on external systems to handle support tickets, which can lead to fragmentation and potential communication gaps. Integrating such a feature within iMIS would significantly improve our workflow and responsiveness to member inquiries. Review collected by and hosted on G2.com.

Amanda B.
AB
Amanda B.
Database Administrator
Mid-Market (51-1000 emp.)
"Unique AMS for Our Unique Organization"
5/5
What do you like best about iMIS?

organization, features, customization, support, user interface, frequent updates, ease of integration Review collected by and hosted on G2.com.

What do you dislike about iMIS?

documentation can be tricky to understand at times, but I'm understanding more as I learn and spend more time in it Review collected by and hosted on G2.com.

SF
Shannon F.
Marketing and Communications Manager
Small-Business (50 or fewer emp.)
"Lots of functionality"
3/5
What do you like best about iMIS?

Once you have a solid theme and style sheet in place you can make new pages and content so easily. Very easy to set up new events and download data. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

It feels like the content management system side of it is really behind the times. Both visually and function wise Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thanks so much for sharing your feedback! We’re glad to hear how easy it is for you to create new pages, set up events, and keep your website and membership platform all in one place. We appreciate your honesty about the CMS; our team is always working to make it more modern and user-friendly, and feedback like yours helps us prioritize what matters most. Thanks again for helping us make iMIS better every day!

Verified User in Paper & Forest Products
AP
Verified User in Paper & Forest Products
Small-Business (50 or fewer emp.)
"Empowering Our Association with iMIS and ISG Solutions"
5/5
What do you like best about iMIS?

Our association has been using iMIS 2017 by ASI for several years now, and it has played a key role in modernizing how we manage membership, events, and communications. The system offers a robust set of tools designed specifically for associations, allowing us to centralize data, automate workflows, and improve the member experience.

Partnering with ISG Solutions made all the difference. Their deep knowledge of the iMIS platform and their experience working with associations has allowed for ongoing optimization. They've helped us tailor the system to our specific needs, and their responsiveness and support have been outstanding throughout. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

iMIS does have a learning curve. It’s a powerful system, but without proper planning or a knowledgeable partner, the configuration can become complex. The out-of-the-box functionality isn’t always plug-and-play, and some features may require additional development or third-party integrations to fully meet your goals.

Still, with ISG Solutions by our side, we’ve been able to overcome those hurdles and get the most out of iMIS. We’ve seen improved member engagement, more efficient internal processes, and better visibility into our data and performance metrics. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy-to-Learn and Powerful Tool"
5/5
What do you like best about iMIS?

iMIS really makes querying your database a breeze. If you know where your membership data is, an IQA can find it and display it in just about any way you'd like. You don't even have to know any SQL to do it! The tool is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

It's pretty vast; like, it covers every area an association might need. That can make it a little daunting to learn, especially if you're new to the iMIS scene or association world. Review collected by and hosted on G2.com.

AT
Annette T.
Director of Operations
Small-Business (50 or fewer emp.)
"Long-time user - very satisfied"
5/5
What do you like best about iMIS?

The modular approach to the software lets us take advantage of the functionality we need without extras that we wouldn't use. The wide range of features allows us to handle most business functions from one integrated platform. Our iMIS reseller, ISG Solutions, LLC, has been with us from the start of our iMIS journey 20+ years ago and has been an indispensable partner throughout. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

In the desktop version, which we are still using, the workflow is not always intuitive and the database table structures can be redundant. Review collected by and hosted on G2.com.

AC
Ansha C.
IT Analyst
Small-Business (50 or fewer emp.)
"Expert Guidance with Some Redundant Topics, but Great Navigation Training"
5/5
What do you like best about iMIS?

How Knowledgeable everyone was about the system! Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Some topics were redundant. But overall, there were some classes that were great in how to navigate iMIS. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for taking the time to share your feedback - we’re glad to hear our team’s knowledge and the navigation training were valuable to you!