Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Flexible Data Tracking, but Can Feel Overwhelming Without Tech Experience"
3/5
What do you like best about iMIS?

The flexibility when it comes to the data you can track and manage. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The system can feel overwhelming and difficult to manage without the proper tech expeireince and background. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"IMIS Review-Debbie Willis"
5/5
What do you like best about iMIS?

Being innovative and IMIS is linking with other software to connect and collaborate in services to make sure projects can be fulfilled Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Increase more flexibility with more and more softwares and increase AI involvement highly Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review. We’re glad to hear iMIS’s innovation, integrations, and automation features are helping your team work more efficiently. We appreciate your feedback on flexibility and AI involvement, and we’re excited to see your member portal come to life!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excellent Learning Hub, AI Bot, and Responsive Tech Support"
4.5/5
What do you like best about iMIS?

Learning Hub

IQA

AI Bot

Tech Support

Support Portal Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The format of the reference data in the GL Export. We do not need to see our name (ACM) in those details. This takes up precious room.

However I like the batch number, it is helpful. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review! We’re glad to hear you’re finding value in the Learning Hub, AI Bot, IQA, and our support resources. We also appreciate your feedback on GL export formatting and will take that into consideration. It’s great to know iMIS is helping you manage membership billing as you grow. Thanks again for sharing your review.

Krista L.
KL
Krista L.
Executive Director
Small-Business (50 or fewer emp.)
"Review of iMIS Association Management System"
5/5
What do you like best about iMIS?

The iMIS AMS system offers a lot of flexibility to manage our Members, the Engagement Data capability saves us time and allows us to identify rising leaders and those who need encouragement. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The documentation on tools often leaves out critical steps for someone trying something the first time. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review, Krista! We’re glad to hear iMIS’s flexibility and engagement data tools are helping you save time and better support your members and future leaders. We appreciate your feedback on documentation and will continue working to improve clarity and completeness for new users.

Kevin H.
KH
Kevin H.
Director of Information Technology
Small-Business (50 or fewer emp.)
"A system that helps us get work done"
5/5
What do you like best about iMIS?

organizing and making sense of our member data Review collected by and hosted on G2.com.

What do you dislike about iMIS?

more expensive that other platforms but it perhaps does more Review collected by and hosted on G2.com.

HB
Heather B.
Director of Finance & Administration
Small-Business (50 or fewer emp.)
"Top-Tier AMS Solution – Highly Recommend ASI iMIS"
5/5
What do you like best about iMIS?

The system itself is intuitive, reliable, and tailored to meet our operational needs. It has significantly improved our efficiency and data visibility across departments.

A special thank you to the ISG consulting team, whose expertise and commitment were instrumental to the success of our iMIS EMS upgrade. They provided strategic insights, responsive support, and a collaborative approach that made the entire process seamless. We’re very pleased with the results and highly recommend both the platform and ISG’s consulting services. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

That said, one ongoing challenge as an experienced iMIS user is my personal pace and knowledge with adapting to broader industry changes and rapidly advancing technology. While ASI iMIS continues to advance with technology, advanced interface designs, and third-party integrations; my individual user experience and knowledge is lagging with all of the opportunities iMIS has to offer.

However, ISG’s exceptional consulting support has assisted our team with the advanced technology upgrades and opportunities. Their team brought a deep understanding of both the technical and strategic aspects of iMIS. They listened carefully, offered practical solutions, and collaborated closely with our staff to ensure we were leveraging the system to its fullest potential. Review collected by and hosted on G2.com.

GC
Gwendolyn C.
Executive Administrator and Membership Services Manager
Small-Business (50 or fewer emp.)
"Powerful and Versatile System for Webinars and Mass Email"
5/5
What do you like best about iMIS?

iMIS is a potent and diverse system. It will do things that most companies dream of, things like webinars and mass email distribution. We will be thinking of more projects to utilize this system. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The downside is that changes can be difficult and require coding. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review - we’re glad to hear iMIS’s versatility is helping you deliver webinars and manage mass email effectively. We appreciate your feedback on change management and are pleased to hear the platform continues to become more user-friendly with each update!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Love it so much - upgrading to EMS"
5/5
What do you like best about iMIS?

In the past twenty years, our not-for-profit association's membership has almost tripled. Little did we know that the iMIS database would be flexible and robust enough to handle the added demands of a larger membership. With the knowledgeable team at ISG Solutions, we have not missed a beat with membership reporting, dues payments, meeting registration and committee tracking. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

I have not come across any issues that have not been addressed and resolved. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your wonderful review! We’re thrilled to hear iMIS has continued to scale with your organization's growth over the years. It’s great to know the platform, along with the support from ISG Solutions, is helping you manage memberships, events, and reporting with confidence.

RA
Rupali A.
Manager
Mid-Market (51-1000 emp.)
"Ongoing Development and Responsive Support That Delivers"
4.5/5
What do you like best about iMIS?

The product ongoing development is the best part. The enahancement requests are acted upon and the issue suport is great. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Would love to see the AI improvement inside iMIS. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your review, Rupali! We’re glad to hear our ongoing development and responsive support are making a positive impact, and that iMIS is helping streamline your database management and workflows. We appreciate your feedback on AI capabilities as well - it’s an area we’re continuing to evolve. Thanks for sharing your experience!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Fully Featured Association Management Software with Many Third-Party Add-Ons"
5/5
What do you like best about iMIS?

iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available as add-ons from trusted partners that offer easy integration. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Written documentation of the software is robust for casual users, but I have found that documentation for more technical tasks is often lacking. This seems to be more of an issue in older versions of the product, but since the new cloud version internalizes many technical tasks, it is less of a problem for new implementations. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

Thank you for your wonderful review! We’re glad iMIS has given your organization the flexibility to meet both your trade association and technical institute needs. We appreciate your feedback on documentation and are committed to continuous improvement, especially in our cloud version. It’s great to hear you’ve found value in the iMIS Users Group community, and we look forward to supporting your mission for years to come.