Verified User in Legislative Office
AL
Verified User in Legislative Office
Small-Business (50 or fewer emp.)
"Feature-Rich and Highly Customisable Platform with Plenty of Integrations"
4/5
What do you like best about iMIS?

It offers a wide range of built-in functionality, including the ability to build public and private websites, events, marketing/commerce, and bulk emails, as well as being highly customisable. There are also a lot of add-on integrations available. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

To make the most of it, it needs to be customised - but this can be time-consuming and expensive. Review collected by and hosted on G2.com.

KS
Kanya S.
Website and Database Technology Manager
Small-Business (50 or fewer emp.)
"User-friendly and always up to date!"
5/5
What do you like best about iMIS?

The IQA system and panel creation features, along with the excellent Form Builder tool, really stand out. iMIS makes it much easier to create IQAs, extract information, and generate reports compared to other systems I have used. The user-friendly front-end designer and tools are also easy to navigate. Implementing new features is practical, and the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

There's a lot of things that would be great to have, without having to purchase extra services or integrations. Another thing that stands out, would be to be able to delete questions from events, that way if your copying an event from a prior year, you can just delete the questiosn that you don't need, and leave the ones that you do. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for your review, Kanya! We’re glad to hear iMIS’s IQA tools, Form Builder, and user-friendly design are making reporting and feature implementation easier for you. We appreciate your suggestions around added flexibility and event management, and your feedback helps inform future enhancements.

Stephen H.
SH
Stephen H.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Essential Membership Management with Seamless Integrations"
5/5
What do you like best about iMIS?

IMIS is a very useful tool that we, as a UK charity, rely on to track and manage all of our membership, website, and event bookings. The system features an excellent API, which allows us to integrate a variety of other systems directly into IMIS. Combined with a robust SSO, this setup provides users with a seamless experience as they navigate between connected systems. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The Rise website system is effective, but it lacks some of the polish found in leading platforms on the market. However, its integration with IMIS allows for alternative systems to be connected with relative ease. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Stephen, thank you for taking the time to review iMIS! We’re glad to hear iMIS is playing such a central role in managing your membership, events, and digital ecosystem. We appreciate your feedback on RiSE polish and are pleased the platform’s API, SSO, and integrations are delivering a seamless experience for your users.

MY
Mischka Y.
Membership Manager
Small-Business (50 or fewer emp.)
"User friendly"
4/5
What do you like best about iMIS?

Form module very good to use. User friendly and clear. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Still experiencing issues after upgrades. Logged tickets marked "high" take a long time to be addressed Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for your review! We're pleased to hear that you find the Forms module user-friendly and that iMIS is helping simplify workflows, organize member data, and improve member communications. We also appreciate your feedback regarding post-upgrade issues and support response times, and we'll share it with our team as we continue working to improve the experience. Thanks again for your continued support!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"iMIS an overall improvement"
4/5
What do you like best about iMIS?

Use of the IQA functions for enhanced reporting. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

My main issue is not with iMIS itself but with RiSE. RiSE is very clunky, not user friendly, and the image manager is borderline unusable. The fact that even iMIS use the Content Buddy plug in says more than enough about the state of RiSE. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Verified User in Public Safety
Small-Business (50 or fewer emp.)
"Great dashboards, but overall experience needs improvement"
1/5
What do you like best about iMIS?

Community dashboard, which displays our membership data. RiSE, for developing our website. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

iMIS has a number of issues, including functionality and performance. It is not intuitive, and requires a number of specific changes to allow the system to be functional for our purposes. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Empowering Self-Updates"
3.5/5
What do you like best about iMIS?

The ability for staff users to make updates themselves Review collected by and hosted on G2.com.

What do you dislike about iMIS?

It can be difficult sometimes to make our regulatory processes fit a membership based database Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for your review! We're glad to hear that iMIS is empowering your team to make updates independently while providing a single, integrated platform for your database and website. We also appreciate your feedback about adapting regulatory processes within a membership-focused system, and we'll share it with our team. Thanks again for taking the time to share your experience!

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Extensive Data & Versatile Reporting - Powerful, With Some Room to Improve"
3/5
What do you like best about iMIS?

The number of data points and the variety of reports that are possible. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Generating IQAs can be complex for users without much technical knowledge. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for your review! We're glad to hear that iMIS's robust data management and reporting capabilities are helping you bring membership, events, courses, and your website together in one platform. We also appreciate your feedback about IQAs - we know there's a learning curve, and we're always looking for ways to make powerful features more accessible for all users. Thanks again!

MG
Michael G.
Product Operations Manager
Small-Business (50 or fewer emp.)
"Feature-Rich and Highly Customisable for Our Needs"
4.5/5
What do you like best about iMIS?

Very feature rich and customisable for our needs. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Can be complex and require external assistance to perform configuration for seemingly simple tasks. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for your thoughtful feedback, Michael! We’re glad to hear iMIS is helping support your membership management and business operations with the flexibility your organization needs. We also appreciate your comments on configuration complexity and will continue working to improve usability and streamline the experience for administrators.

Keshia G.
KG
Keshia G.
Project Lead
Small-Business (50 or fewer emp.)
"Highs and lows"
4/5
What do you like best about iMIS?

Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS
Edit edit

Thank you for taking the time to share your thoughtful feedback on iMIS, Keshia! We’re glad to hear that iMIS has helped modernize your data management and provided flexibility through customization and integrations. We understand that extensive customizations can sometimes create challenges during updates or when seeking support, and we appreciate you highlighting this. Your insights help us continue improving the platform to better serve organizations like yours; thank you for trusting iMIS!