TP

Timothy P.

Mid-Market (51-1000 emp.)

5/8/2023

"Great support"

4.5/5

What do you like best about ImageRight?

Ease of use and use and product roadmap. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Browser versus desktop app. Need more integration Review collected by and hosted on G2.com.

DB

Dawn B.

Account Executive & Bond Specialist

Mid-Market (51-1000 emp.)

5/8/2023

"Greata Management tool."

5/5

What do you like best about ImageRight?

The ability to customize the folder structures as you see fit Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

I have not found anything that I dislike. Review collected by and hosted on G2.com.

CS

Cynthia S.

Enterprise (> 1000 emp.)

5/8/2023

"Great System"

4.5/5

What do you like best about ImageRight?

items file automatically to customer and policy Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

not the easiest for searching when you can't file a document Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Enterprise (> 1000 emp.)

5/8/2023

"Have been admin for ImageRight for a few years, Fairly easy to maintain etc."

4/5

What do you like best about ImageRight?

Easy to you and administer once you know how to navigate. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Some aspects of software are not intuitive. EMC could use a search function in certain areas Review collected by and hosted on G2.com.

NR

Nikki R.

Director Of Operations

Mid-Market (51-1000 emp.)

3/30/2022

"Works great and keep you organized"

5/5

What do you like best about ImageRight?

File tree organzation. So easy to read story of what happened on account Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Fetch button called Fetch instead of Refresh or... Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Mid-Market (51-1000 emp.)

5/8/2023

"Account executive"

3.5/5

What do you like best about ImageRight?

File structure customization and ability to manage documents Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Inability to search for documents quickly within a file Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Enterprise (> 1000 emp.)

5/8/2023

"ImageRight Review"

3.5/5

What do you like best about ImageRight?

ImageRight is able to organize and file our images in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Some simple admin functions like searches or filters are not offered. Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Small-Business (50 or fewer emp.)

8/31/2022

"great product to integrate with AMS360"

4.5/5

What do you like best about ImageRight?

Love that it is customizable, that I can create the file tree to meet our agency's needs. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

the powerful search feature is an add-on we would have to pay for. Review collected by and hosted on G2.com.

CB

Cassie B.

Client Coordinator

Mid-Market (51-1000 emp.)

4/26/2022

"Great Document Management System"

4/5

What do you like best about ImageRight?

Drag and drop emails, you can work documents and emails out of the system and have them filed back in. The new online version is great for remote work. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

It can be slow and not always the most user friendly until you really understand the product Review collected by and hosted on G2.com.

II

Verified User in Insurance

Enterprise (> 1000 emp.)

5/19/2022

"The ultimate filing system plus more"

5/5

What do you like best about ImageRight?

All the additional features beyond your standard document management system. Versioning, editing capabilities, automation, workflows, etc. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Need for an in depth knowledge base to fully customize the program, it's not user-friendly on the back end. Review collected by and hosted on G2.com.

Recommendations to others considering ImageRight:

Thoroughly look at how you store documents now and vet the program, see if it makes sense for your agency. For some it will and other it will not. If you want a highly automated and consistent document filing system - this is your best bet. Review collected by and hosted on G2.com.

What problems is ImageRight solving and how is that benefiting you?

Document management, handling updates/versions of documents, bookmarking, outsourcing processes, automation of scanning/mail, etc. Review collected by and hosted on G2.com.