DD
Daniel D.
Accountant
Mid-Market (51-1000 emp.)
"ImageRight hand-in-hand with AMS360"
4/5
What do you like best about ImageRight?

We have enjoyed the file-tree structure in ImageRight which seems to be fairly customizable. I like that it's more organized than attaching files to an Activity which just gets thrown into a chronological list. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

I've had issues with editing & saving documents that are already in ImageRight, such as adding pages or comments to the existing document. Another downside that we haven't overcome, yet, is the lacking consistency of file-trees between different employees within the agency. Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for taking the time to share your experience with ImageRight, Daniel! We value your opinion and appreciate you taking the time to share your experience.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great Platform"
5/5
What do you like best about ImageRight?

The onboarding process was relatively simple to understand how to use it as a user. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

At times, it can load very slowly which is frustrating. Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

We're delighted that ImageRight has met your expectations. Your satisfaction is our top priority. We appreciate your review and look forward to continuing our partnership.

DS
Dorene S.
AVP, Broker
Small-Business (50 or fewer emp.)
"Lots of potential and capabilities, but lack of quick assistance and changes difficult to make."
3/5
What do you like best about ImageRight?

Many of the uses are simple with the drag and drop and you can send/email from the program. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

The menu bar is not easy for new users to navigate, and the icons your can add are difficult to see that many become useless. The link with AIM isn't very clear either. There are fields in AIM that we want to make available in IR now, but it seems to be a big process to make it happen. There should be a simple option to link over AIM fields over to IR. Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review of ImageRight, Dorene. We are continuously working to improve our software. We value your business and aim to provide the best experience possible. We will take your input into consideration for future updates.

kdblocher .
K
kdblocher .
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Cornerstone of our workflow"
5/5
What do you like best about ImageRight?

We enjoy the ease of moving documents around, retitling them, annotating and packaging emails with documents housed in ImageRight. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

The reporting functions of ImageRight (to grade throughput of employees, timing, etc.) could be stronger. Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review of ImageRight. It's our goal to provide an exceptional use experience, so we're glad to hear you find it easy to use. We value your opinion and appreciate you taking the time to share your experience!

EH
Eli H.
Mid-Market (51-1000 emp.)
"Fulfills all filing needs"
5/5
What do you like best about ImageRight?

The To Do/Task list is an extremely valuable asset to our business. We use it daily and it makes our processes run smoothly. ImageRight gives us an easy to navigate platform to maintain clean filing and keep up with current processes. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

We are currently on the desktop version. Our hesitation to transfer to the browser version is due to the missing functions. I will be running a demo on the browser version soon to test the newer features that have been added. Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review of ImageRight, Eli! It's fantastic to know that it helps you and your agency succeed. We're happy to be a part of your business and appreciate your feedback!

AN
Verified User in Insurance
Data Processing Manager
Small-Business (50 or fewer emp.)
"Imageright is the ultimate electronic file system, allowing tasking and workflows"
4.5/5
What do you like best about ImageRight?

Paperless easy to use environment for Insurance Companies Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

It is expensive use, per user costs, server needs Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review of ImageRight. We value your opinion and strive to improve based on your suggestions.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"System has been rock solid and has lots of features"
4.5/5
What do you like best about ImageRight?

ImageRight is a great document imaging software. The software is fairly easy to use. It's also great at organizing documents so that they can be navigated too very easily. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Sometimes the cloud based version can become slow calling up documents Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review of ImageRight! We're thrilled that our software meets your expectations. We appreciate your feedback and look forward to continuing our partnership.

MM
michael m.
Director of It
Small-Business (50 or fewer emp.)
"Imageright desktop and connect"
3.5/5
What do you like best about ImageRight?

the connect tool is abit cumberson to setup. But the web interface is greate Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

Complicated setup for the moving pieces and some backward compatibility Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for your review, Michael. Your input is essential in shaping ImageRight. We appreciate your input and will take it into consideration for future updates. Please don’t hesitate to reach out if you need anything in the future.  

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"I use IR to keep a record of policy information, correspondence, quotes & policies"
4.5/5
What do you like best about ImageRight?

The ease in using IR and being able to see what has been done on the file. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

At this time I have no dislikes in using IR Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you for taking the time to share your experience with ImageRight. We're grateful for your input!

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Senior Application Analyst"
5/5
What do you like best about ImageRight?

Ease of use for typical user. Workflow driven. We've been using IR since 2002 and the support team is excellent. Review collected by and hosted on G2.com.

What do you dislike about ImageRight?

I don't think there is much we don't like about IR Review collected by and hosted on G2.com.

Response from Nate McKissick of ImageRight
Edit edit

Thank you much for your kind words! We're delighted that ImageRight has met your expectations. Please don’t hesitate to reach out if you need anything in the future.