The organization and structure within the system. Review collected by and hosted on G2.com.

The clunkiness and amount of clicks it takes to navigate. Review collected by and hosted on G2.com.

Reliable client/server solution and the email receivers work really well for our needs. Web APIs are also a nice touch to leverage external applications to access documents generated out of system Review collected by and hosted on G2.com.

FTS is hard to maintain and keep running and not available currently for hosted solution. Keeping direct database access in hosted solution would also be critical. Review collected by and hosted on G2.com.

My favorite part about ImageRight is the ability to set tasks and schedule them for specific dates & times in the future. Review collected by and hosted on G2.com.

My least favorite thing about ImageRight is how functions can be turned on/off by the company and also the set naming of folders. I think that if teams are committed to using ImageRight, they should be allowed to change the names of folders to best suit their team. Review collected by and hosted on G2.com.

ImageRight allows our agency to digitally store files and accurately maintain records. It also helps us stay organized by allowing tasks for follow up. Review collected by and hosted on G2.com.

As a new-hire trainer, ImageRight can initially be a more complex software for new employees to learn because it houses a lot of information and understanding task flow can be confusing. Review collected by and hosted on G2.com.

Tailored for the insurance industry, uses familiar terms that Insurance staff are used to.

Desktop and now browser version Review collected by and hosted on G2.com.

Development has been slow in moving to browser version with a more modern interface.\

Reporting tools pre browser are not great Review collected by and hosted on G2.com.

I like how ImageRight helps take manual paper processes and makes them into electronic workflows. It is also easy to integrate with other applications. Review collected by and hosted on G2.com.

Not all functions are yet available in the ImageRight API. Also waiting on all business functions to make it into the browser version (e.g. indexing). Review collected by and hosted on G2.com.

I love the ability IR has to store documents and limit access to users. Review collected by and hosted on G2.com.

The workflows. The issue our due to our design, not IR. Many of our users love the tracking of tasks, but sometimes it can be overwhelming. Review collected by and hosted on G2.com.

All my work is in one place; ease of use and great customer service Review collected by and hosted on G2.com.

In my job, I like everything about it. It keeps me working efficiently and nothing gets lost. Review collected by and hosted on G2.com.

task management and workflow control and the option to link from Benefitpoint right into Imageright. Review collected by and hosted on G2.com.

it can at times be very slow to save or open documents that are large Review collected by and hosted on G2.com.

Page marks to the policies making it easier to find Review collected by and hosted on G2.com.

Difficult to create and maintain workflows Review collected by and hosted on G2.com.