Kyle W.
KW
Kyle W.
Marketing Account Manager
Small-Business (50 or fewer emp.)
"Illumin is a great easy to use platform with amazing features."
5/5
What do you like best about illumin?

Illumin offers a great, easy to use platform and team. They offer outstnading hands on training, an easy to navigate UI, and robost reporting tools. It gives you everything you need to run sucessful programamtic / DSP camapgins. Review collected by and hosted on G2.com.

What do you dislike about illumin?

I opted for the middle plan, which is hands on with support. It was a bigger lift than I expected. If I did it again I would go full managed. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Kyle,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features and experiences illumin has to offer. Your feedback is invaluable to us as we continue to improve our platform and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Edward F.
EF
Edward F.
Marketing Director
Small-Business (50 or fewer emp.)
"Good Platform for Journeymen"
4/5
What do you like best about illumin?

Much easier to use than StackAdapt, and it has a very nice visual interface. Review collected by and hosted on G2.com.

What do you dislike about illumin?

It can be a little much for a solo marketer to manage as a self serve platform, so I would recommend a managed service Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Edward,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features illumin has to offer, including the visual interface and the targeting options. Your feedback is invaluable to us as we continue to improve our platform, self-serve, and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Roser T.
RT
Roser T.
Digital marketing Specialist
Small-Business (50 or fewer emp.)
"Incredible customer service."
5/5
What do you like best about illumin?

The platform is quite intuitive and whenever you need help, they are available to assist you. It facilitates integration with other platforms. The news from the sector, they are always up to date with the latest developments. Review collected by and hosted on G2.com.

What do you dislike about illumin?

The attention of the people who work to help you achieve the expected KPIs for your campaigns. Review collected by and hosted on G2.com.

MT
marco t.
VP Data & Media
Small-Business (50 or fewer emp.)
"Goog client experience and quality service"
4/5
What do you like best about illumin?

the easy way to use the platform and the usability it have Review collected by and hosted on G2.com.

What do you dislike about illumin?

sometimes its not clear what is happening or why some campaigns are not running.

on reports sometimes its not clear or dont have all the information on all the lines. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hi Marco,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the audience creation feature. Your feedback is invaluable to us as we continue to improve our platform and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Nick Z.
NZ
Nick Z.
Director Of Account Service
Small-Business (50 or fewer emp.)
"Easy to work with, friendly customer service."
5/5
What do you like best about illumin?

I like that illumin is responsive, helpful and nice. Review collected by and hosted on G2.com.

What do you dislike about illumin?

the dashboard needs a little bit of work as well as reporting. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Nick,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you're loving illumin and all of the new features we're adding, including the ability to help you define target groups and optimize your ad dollar spend. Your feedback is invaluable to us as we continue to improve our platform and services, including our dashboard and reporting.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Jordi R.
JR
Jordi R.
Paid Media Specialist
Small-Business (50 or fewer emp.)
"Good but tricky"
3.5/5
What do you like best about illumin?

The help from the account manager inside illumin made us understand the platform and helped always when we need something "different". Review collected by and hosted on G2.com.

What do you dislike about illumin?

Maybe it is not the easiest / most user-friendly platform to run ads, in comparison to Google, Meta or TikTok. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Jordi,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features and experiences illumin has to offer including our account manager support. Your feedback is invaluable to us as we continue to improve our platform and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Alan R.
AR
Alan R.
CRO & Co-founder
Small-Business (50 or fewer emp.)
"The perfect combination between Paid Media and Support"
5/5
What do you like best about illumin?

The tool is very intuitive; the results speak for themselves and the support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about illumin?

I stop using other DPSs when I start using them. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Alan,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features and experiences illumin has to offer. Your feedback is invaluable to us as we continue to improve our platform and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Alex C.
AC
Alex C.
Consultant
Mid-Market (51-1000 emp.)
"Illumin the Biggest Small Company that delivers!"
5/5
What do you like best about illumin?

They are continually adding new features. A very amazing staff that help create ideas, break down campaigns, and brainstorm solutions. I also keep finding them all over as tools that are integrated with other services from Looker to Page Designers and integrations. Review collected by and hosted on G2.com.

What do you dislike about illumin?

Not much, everything I have asked for they have already put into the development cycle and delivered in short time. Review collected by and hosted on G2.com.

Response from Kevin Meegan of illumin
Edit edit

Hey Alex,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you're loving illumin and all of the new features we're adding. Your feedback is invaluable to us as we continue to improve our platform and services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"illumin makes full-funnel campaigns easier to manage thanks to their DSP"
5/5
What do you like best about illumin?

Their canvas is absolutely awesome. You have a lot of tools for an easy and comprehensive implementation, and their system also helps us detect which assets perform better.

Their support is great—they have helped us through all the stages we have been in. Review collected by and hosted on G2.com.

What do you dislike about illumin?

To achieve great results, a learning process is necessary, but not all clients allow us to test for more than a few weeks. The cost expectation is slightly higher, but that’s because clients lack the patience to work with programmatic insights. Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features and experiences illumin has to offer -- including our customer support. Your feedback is invaluable to us as we continue to improve our platform, learning processes, and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!

Albert T.
AT
Albert T.
Director, Brand Strategy (Founder)
Mid-Market (51-1000 emp.)
"Managing Director, Digital Innovation. Lead the agency's overall direction on usage of Digital."
5/5
What do you like best about illumin?

The relationship spans the acquisition of Visible Measures. It's one of the longest standing platform relationships in the business that I have. It's always been a culmination of smart people and smart technology. Review collected by and hosted on G2.com.

What do you dislike about illumin?

That I didn't found the company myself ! Review collected by and hosted on G2.com.

Response from Chris Yu of illumin
Edit edit

Hello Albert,

Thank you so much for taking the time to share your experience with us on G2! We're thrilled to hear that you enjoy the various features and experiences illumin has to offer - including our CTV offering for multicultural audiences. Your feedback is invaluable to us as we continue to improve our platform and reporting services.

If you have any additional thoughts or suggestions, please don’t hesitate to reach out. We’re always here to help and would love to ensure your experience with us remains exceptional.

Thanks again for being a part of our community!