# Best Self-Service Password Reset (SSPR) Tools *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Self-service password reset tools are used by businesses to facilitate an individual’s password reset without the need for IT or security teams. Individuals can use these tools to request and receive a new password easily. Businesses use these tools to take the burden off of IT teams and enable employees, customers, and other individuals to reset their passwords at any time with immediate effect. Self-service password reset tools typically contain a number of features for adding authentication methods through security questions, biometric authentication, SMS, email, etc. They facilitate password policy enforcement and integrate with many identity management solutions, SaaS products, service desk tools, and other custom applications. Self-service password reset tools can reset passwords wherever they live and synchronize changes across various systems. These tools differ from self-service password reset (SSPR) software, which individuals and businesses use to store passwords, enforce password updates, and simplify web-based logins, though many products do both. These tools, while relating to password management on a conceptual level, are used primarily to change passwords associated with specific accounts and identities. To qualify for inclusion in the Self-Service Password Reset category, a product must: - Facilitate the request and reset of passwords wherever they reside without IT intervention through the use of various authentication means - Allow administrative policy enforcement regarding password requirements - Integrate with cloud directories or other identity management solutions ## G2 Grid® for Self-Service Password Reset (SSPR) Tools ![G2 Grid® for Self-Service Password Reset (SSPR) Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/self-service-password-reset-sspr-tools/grids.png?focus%5B%5D=5690&focus%5B%5D=4206&focus%5B%5D=3858&focus%5B%5D=1342225&focus%5B%5D=17494&focus%5B%5D=109767&focus%5B%5D=63524&focus%5B%5D=3886) Highlighted products: ManageEngine ADSelfService Plus, SailPoint, IBM Verify CIAM, NIM, PortalGuard, FastPass SSPR, Imprivata Enterprise Access Management, and Avatier Identity Anywhere. Underlying data: [Grid® JSON](https://www.g2.com/categories/self-service-password-reset-sspr-tools/grids.json?focus%5B%5D=manageengine-adselfservice-plus&focus%5B%5D=sailpoint&focus%5B%5D=ibm-verify-ciam&focus%5B%5D=nim&focus%5B%5D=portalguard&focus%5B%5D=fastpass-sspr&focus%5B%5D=imprivata-enterprise-access-management&focus%5B%5D=avatier-identity-anywhere) ## How Many Self-Service Password Reset (SSPR) Tools Products Does G2 Track? **Total Products under this Category:** 37 ### Category Stats (Jul 2026) - **Average Rating**: 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ManageEngine ADSelfService Plus (+0.9%) - Among all products in this category, ManageEngine ADSelfService Plus recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Self-Service Password Reset (SSPR) Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 700+ Authentic Reviews - 37+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Self-Service Password Reset (SSPR) Tools Is Best for Your Use Case? - **Leader:** [ManageEngine ADSelfService Plus](https://www.g2.com/products/manageengine-adselfservice-plus/reviews) - **Highest Performer:** [NIM](https://www.g2.com/products/nim/reviews) - **Easiest to Use:** [Avatier Identity Anywhere](https://www.g2.com/products/avatier-identity-anywhere/reviews) - **Top Trending:** [SailPoint](https://www.g2.com/products/sailpoint/reviews) - **Best Free Software:** [PortalGuard](https://www.g2.com/products/portalguard/reviews) --- **Sponsored** ### ManageEngine ADSelfService Plus ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2030&secure%5Bchosen_at%5D=2026-07-13T10%3A10%3A57Z&secure%5Bdisplayable_resource_id%5D=2030&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2030&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5690&secure%5Bresource_id%5D=2030&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fself-service-password-reset-sspr-tools&secure%5Btoken%5D=e3aa78145665a12a3bcc83cfed2541fdbe7bc07820dc4d15af4601bd6c6859c1&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fself-service-password%2Fsem%2Fadselfservice-plus.html%3Futm_source%3DG2%26utm_medium%3Dtpac%26utm_campaign%3DADSSP-SSPR&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Self-Service Password Reset (SSPR) Tools Products in 2026? ### 1. [ManageEngine ADSelfService Plus](https://www.g2.com/products/manageengine-adselfservice-plus/reviews) ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. **Average Rating:** 4.5/5.0 **Total Reviews:** 32 **How Do G2 Users Rate ManageEngine ADSelfService Plus?** - **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.3/10 (Category avg: 8.6/10) - **Policy Management:** 9.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind ManageEngine ADSelfService Plus?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 56% Mid-Market, 31% Enterprise #### What Are ManageEngine ADSelfService Plus's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Daily Use (1 reviews) - Deployment Ease (1 reviews) - Ease of Implementation (1 reviews) - Ease of Use (1 reviews) **Cons:** - Missing Features (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About ManageEngine ADSelfService Plus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient customer support** provided by ManageEngine ADSelfService Plus, enhancing overall user satisfaction and productivity. - Users appreciate the **intuitive and effective credential recovery** features of ManageEngine ADSelfService Plus for daily use. - Users find the **quick deployment** of ManageEngine ADSelfService Plus easy and effective, enhancing overall organizational efficiency. - Users appreciate the **ease of implementation** with ManageEngine ADSelfService Plus, facilitating quick deployment across organizations. - Users appreciate the **intuitive and easy-to-use interface** of ManageEngine ADSelfService Plus, streamlining deployment and support. **Cons:** - Users face **missing features** in ADSelfService Plus due to installer issues from Windows updates, complicating access to recovery apps. - Users often face **update issues** with ADSelfService Plus, requiring reinstallation due to Windows security updates. #### What Are Recent G2 Reviews of ManageEngine ADSelfService Plus? **"[Easy Active Directory Integration and Secure Self-Service Password Resets](https://www.g2.com/survey_responses/manageengine-adselfservice-plus-review-13002748)"** **Rating:** 4.0/5.0 stars *— Tyrone O.* [Read full review](https://www.g2.com/survey_responses/manageengine-adselfservice-plus-review-13002748) --- **"[Secure Self-Service Password Reset Tool That Reduce Helpdesk Workload](https://www.g2.com/survey_responses/manageengine-adselfservice-plus-review-13018359)"** **Rating:** 5.0/5.0 stars *— Jasim K.* [Read full review](https://www.g2.com/survey_responses/manageengine-adselfservice-plus-review-13018359) --- #### What Are G2 Users Discussing About ManageEngine ADSelfService Plus? - [What is ADSelfService app?](https://www.g2.com/discussions/what-is-adselfservice-app) - [How do you use AD Self Service?](https://www.g2.com/discussions/how-do-you-use-ad-self-service) - [What is ADSelfService plus client software?](https://www.g2.com/discussions/what-is-adselfservice-plus-client-software) - [What is Zoho ManageEngine ADSelfService plus?](https://www.g2.com/discussions/what-is-zoho-manageengine-adselfservice-plus) ### 2. [SailPoint](https://www.g2.com/products/sailpoint/reviews) SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. **Average Rating:** 4.5/5.0 **Total Reviews:** 174 **How Do G2 Users Rate SailPoint?** - **Bi-Directional Identity Synchronization:** 8.1/10 (Category avg: 8.6/10) - **Authentication User experience:** 7.9/10 (Category avg: 8.6/10) - **Policy Management:** 7.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind SailPoint?** - **Seller:** [SailPoint](https://www.g2.com/sellers/sailpoint) - **Company Website:** https://www.sailpoint.com - **Year Founded:** 2004 - **HQ Location:** Austin, TX - **Twitter:** @SailPoint (15,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/47456/ (3,642 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 75% Enterprise, 18% Mid-Market #### What Are SailPoint's Pros and Cons? **Pros:** - Ease of Use (36 reviews) - Features (30 reviews) - Security (24 reviews) - Identity Management (21 reviews) - Integrations (21 reviews) **Cons:** - Improvement Needed (17 reviews) - Poor Customer Support (16 reviews) - Missing Features (14 reviews) - Expensive (12 reviews) - Difficult Learning (11 reviews) ### What Do G2 Reviewers Say About SailPoint? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** with SailPoint, simplifying access management across multiple applications and services. - Users appreciate the **centralized visibility and automated access control** of SailPoint, enhancing identity governance and security. - Users value the **exceptional security features** of SailPoint, benefiting from automated controls and simplified compliance management. - Users value SailPoint for its **robust identity management features** , which enhance security and streamline access reviews. - Users value the **easy integration with multiple applications** in SailPoint, enhancing access management and control. **Cons:** - Users express concern over **slow feature implementation** and support team's reluctance for timely resolution, affecting overall satisfaction. - Users express frustration with **poor customer support** , mentioning delays and difficulties in communication and resolution. - Users face challenges with **missing features** in SailPoint, impacting ease of use and complicating upgrades and governance efforts. - Users find SailPoint to be **expensive** , with high costs for implementation and customization requiring outside assistance. - Users experience a **difficult learning curve** with SailPoint, especially those lacking formal training or programming skills. #### What Are Recent G2 Reviews of SailPoint? **"[SailPoint Software Review: Streamlining Identity Governance for Modern Enterprises](https://www.g2.com/survey_responses/sailpoint-review-13073602)"** **Rating:** 4.5/5.0 stars *— Rishikkesh B.* [Read full review](https://www.g2.com/survey_responses/sailpoint-review-13073602) --- **"[Identity Governance and Compliance Visibility for Complex Enterprises](https://www.g2.com/survey_responses/sailpoint-review-13000024)"** **Rating:** 4.0/5.0 stars *— Chardae A.* [Read full review](https://www.g2.com/survey_responses/sailpoint-review-13000024) --- #### What Are G2 Users Discussing About SailPoint? - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment - [How much does SailPoint cost?](https://www.g2.com/discussions/how-much-does-sailpoint-cost) - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments - [What is SailPoint software?](https://www.g2.com/discussions/what-is-sailpoint-software) ### 3. [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews) A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company's own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments. **Average Rating:** 4.3/5.0 **Total Reviews:** 177 **How Do G2 Users Rate IBM Verify CIAM?** - **Bi-Directional Identity Synchronization:** 8.8/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.8/10 (Category avg: 8.6/10) - **Policy Management:** 8.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind IBM Verify CIAM?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,660 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (328,202 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Enterprise, 39% Mid-Market #### What Are IBM Verify CIAM's Pros and Cons? **Pros:** - Security (49 reviews) - Ease of Use (38 reviews) - Authentication (29 reviews) - Integrations (25 reviews) - MFA Authentication (25 reviews) **Cons:** - Complex Setup (32 reviews) - Complexity (30 reviews) - Complex Administration (28 reviews) - Difficult Learning (28 reviews) - Difficult Setup (28 reviews) ### What Do G2 Reviewers Say About IBM Verify CIAM? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **robust security** of IBM Verify CIAM, enhancing their experience while managing customer identities effectively. - Users appreciate the **ease of use** of IBM Verify CIAM, highlighting its smooth setup and clean interface. - Users value the **multiple factor authentication** feature of IBM Verify CIAM for its strong security and ease of use. - Users appreciate the **seamless integrations** of IBM Verify CIAM, enhancing user experience and operational efficiency. - Users value the **strong MFA authentication** of IBM Verify CIAM, enhancing security and user trust effectively. **Cons:** - Users find the **complex setup** of IBM Verify CIAM challenging and time-consuming, especially for beginners. - Users find the **complex nature** of IBM Verify CIAM challenging, particularly during the initial setup and configuration process. - Users struggle with **complex administration** due to intricate setups, lengthy training, and cumbersome policy modifications. - Users find the **difficult learning** curve to be a significant challenge, making deployment and initial use time-consuming. - Users find the **difficult setup** of IBM Verify CIAM challenging and time-consuming, especially for beginners. #### What Are Recent G2 Reviews of IBM Verify CIAM? **"[Easy SSO & MFA Management with a Helpful Login Activity Dashboard](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983)"** **Rating:** 4.0/5.0 stars *— Divyanshi B.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12870983) --- **"[Low-Code Identity Orchestration with Smart Adaptive Risk and Legacy Integration](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550)"** **Rating:** 4.5/5.0 stars *— Vamshi Pasala Narayan V.* [Read full review](https://www.g2.com/survey_responses/ibm-verify-ciam-review-12900550) --- #### What Are G2 Users Discussing About IBM Verify CIAM? - [What are the benefits and drawbacks of using IBM Security Verify for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-ibm-security-verify-for-identity-and-access-management) - 1 upvote ### 4. [NIM](https://www.g2.com/products/nim/reviews) NIM effortlessly streamlines user provisioning and lifecycle management, blending power with simplicity. Designed for ease of use and rapid implementation, NIM seamlessly manages any volume of users or systems for both commercial organizations and educational institutions. NIM's advanced data aggregation combines information from multiple sources, streamlining provisioning, rostering, and exports. This integration guarantees data is accurate and ready. The simplicity of NIM extends to role modeling, where you can create and analyze roles across systems with the Role Mining tool. NIM simplifies audits with real-time impact analysis, making comprehensive report generation easy and efficient. NIM's flexible, open design and customizable Apps simplify tailoring solutions to your needs, streamlining user provisioning. Its automated processes minimize manual work, enhancing accuracy and efficiency. NIM simplifies complex tasks, ensuring organizations achieve high efficiency with ease. **Average Rating:** 5.0/5.0 **Total Reviews:** 20 **How Do G2 Users Rate NIM?** - **Bi-Directional Identity Synchronization:** 8.9/10 (Category avg: 8.6/10) - **Authentication User experience:** 9.2/10 (Category avg: 8.6/10) - **Policy Management:** 8.1/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind NIM?** - **Seller:** [Tools4ever](https://www.g2.com/sellers/tools4ever) - **Year Founded:** 1999 - **HQ Location:** Lynbrook, New York - **Twitter:** @Tools4ever (329 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/124368/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Primary/Secondary Education, Education Management - **Company Size:** 50% Mid-Market, 50% Enterprise #### What Are NIM's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Automation (4 reviews) - Easy Setup (4 reviews) - Integrations (3 reviews) **Cons:** - Learning Curve (4 reviews) - Steep Learning Curve (4 reviews) - Complex Setup (3 reviews) - Difficult Learning (3 reviews) - Poor Reporting (2 reviews) ### What Do G2 Reviewers Say About NIM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** with NIM, enjoying flexible filters and intuitive navigation for user management. - Users praise the **responsive customer support** of NIM, ensuring quick resolutions and smooth account management experiences. - Users praise NIM for its **seamless automation** of user account management, enhancing efficiency and providing excellent support. - Users praise the **easy setup** of NIM, allowing seamless onboarding and simplified user management across platforms. - Users value the **easy integrations** of NIM with Microsoft and Google, streamlining user management significantly. **Cons:** - Users mention a **steep learning curve** with NIM, requiring significant time and effort to master the system. - Users find the **steep learning curve** of NIM challenging, requiring time to master its features and setup. - Users find the **complex setup** of NIM challenging, requiring significant time to learn and implement effectively. - Users find the **steep learning curve** of NIM challenging, but support helps ease the transition over time. - Users find the **reporting and documentation lacking** , wishing for a more user-friendly experience in understanding reports. #### What Are Recent G2 Reviews of NIM? **"[Outstanding Support and Seamless NIM Migration with Powerful Automation](https://www.g2.com/survey_responses/nim-review-12805750)"** **Rating:** 5.0/5.0 stars *— Amber E.* [Read full review](https://www.g2.com/survey_responses/nim-review-12805750) --- **"[Powerful Automation Tool That Saves Our IT Team Countless Hours](https://www.g2.com/survey_responses/nim-review-12875596)"** **Rating:** 5.0/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/nim-review-12875596) --- ### 5. [PortalGuard](https://www.g2.com/products/portalguard/reviews) PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive solution addresses various business initiatives, including multi-factor authentication, single sign-on, and self-service password reset. By integrating these functionalities, PortalGuard enables organizations to manage user identities and access rights efficiently, ensuring that sensitive information remains secure while providing seamless access to authorized users. Targeted at businesses of all sizes, PortalGuard is particularly beneficial for organizations that prioritize security and user convenience. Its user-friendly interface and robust features make it suitable for industries such as healthcare, finance, education, and government, where data protection and regulatory compliance are critical. The platform caters to a diverse audience, from IT administrators managing user access to end-users seeking a hassle-free login experience. By addressing the specific needs of these groups, PortalGuard fosters a secure environment that enhances productivity and reduces the risk of unauthorized access. One of the standout features of PortalGuard is its support for biometric authentication. By allowing users to log in using unique biological traits such as fingerprints, palm prints, or facial recognition, the platform not only enhances security but also simplifies the authentication process. This approach eliminates the need for complex passwords, thereby reducing the likelihood of password-related security breaches, including phishing attacks. In addition to biometric capabilities, PortalGuard offers multi-factor authentication (MFA) to further strengthen security. By requiring multiple forms of verification—such as a password combined with a biometric scan or a one-time code sent to a mobile device—organizations can significantly mitigate the risk of unauthorized access. The single sign-on feature allows users to access multiple applications with a single set of credentials, streamlining the login process and improving overall user satisfaction. Furthermore, the self-service password reset functionality empowers users to manage their passwords independently, reducing the burden on IT support teams and minimizing downtime. PortalGuard also supports a variety of integrations, including Microsoft Entra ID, PING, and ForgeRock, along with popular authenticators. This flexibility allows organizations to augment their existing security measures, such as those provided by DUO for MFA, by using PortalGuard as their Identity Provider (IdP). By adopting PortalGuard, organizations can achieve a higher level of protection for their sensitive data while simplifying access for their users, ultimately creating a more secure environment and a centralized hub for IAM needs. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **How Do G2 Users Rate PortalGuard?** - **Bi-Directional Identity Synchronization:** 8.1/10 (Category avg: 8.6/10) - **Authentication User experience:** 9.0/10 (Category avg: 8.6/10) - **Policy Management:** 7.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) **Who Is the Company Behind PortalGuard?** - **Seller:** [BIO-key](https://www.g2.com/sellers/bio-key) - **Company Website:** https://www.bio-key.com/ - **Year Founded:** 1993 - **HQ Location:** Wall, NJ - **Twitter:** @BIOkeyIntl (1,484 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bio-key-international/about (81 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Higher Education, Education Management - **Company Size:** 58% Mid-Market, 39% Enterprise #### What Are PortalGuard's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Customer Support (14 reviews) - Easy Setup (12 reviews) - Security (12 reviews) - Reliability (11 reviews) **Cons:** - Limited Customization (5 reviews) - Complexity (4 reviews) - Delay Issues (4 reviews) - Limited Features (4 reviews) - Complex Setup (3 reviews) ### What Do G2 Reviewers Say About PortalGuard? *AI-generated summary from verified user reviews* **Pros:** - Users find PortalGuard to have **exceptional ease of use** , significantly enhancing their overall experience with the software. - Users praise the **outstanding customer support** of PortalGuard, appreciating seamless updates and responsive assistance when needed. - Users commend the **easy setup** of PortalGuard, leading to smooth integration and minimal ongoing maintenance. - Users value the **robust security** features of PortalGuard, enhancing user access management with SSO and MFA support. - Users praise the **reliability** of PortalGuard, benefiting from its stability and security in identity management. **Cons:** - Users note the **limited customization** options for PortalGuard, resulting in delays and challenges during troubleshooting. - Users find the **initial setup and monitoring** of PortalGuard complex, often leading to frustration and extra time spent. - Users often face **delay issues** with troubleshooting and updates, impacting timely customization and compliance efforts. - Users note the **limited features** of PortalGuard, wishing for more customization and faster new releases to enhance usability. - Users find the **initial setup complex** and require technical skills for updates and customizations, causing delays. #### What Are Recent G2 Reviews of PortalGuard? **"[Great product!](https://www.g2.com/survey_responses/portalguard-review-4270317)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/portalguard-review-4270317) --- **"[PortalGuard provides a reliable and secure authentication experience.](https://www.g2.com/survey_responses/portalguard-review-11494889)"** **Rating:** 4.0/5.0 stars *— Carlos D.* [Read full review](https://www.g2.com/survey_responses/portalguard-review-11494889) --- #### What Are G2 Users Discussing About PortalGuard? - [What is PortalGuard used for?](https://www.g2.com/discussions/what-is-portalguard-used-for) ### 6. [FastPass SSPR](https://www.g2.com/products/fastpass-sspr/reviews) FastPass SSPR (Self-Service Password Reset) is a comprehensive solution designed to streamline password reset handling for end-users. FastPass SSPR offers a self-service password reset tool with over 90% user adoption, ensuring convenience for users across various platforms like Windows, Active Directory, SAP, Oracle, and IBM. FastPass enables managers and trusted colleagues to approve password resets, enhancing the security layer. FastPass incorporates multi-factor authentication, adapting to group-specific requirements and situations for heightened security. Catering to the modern workforce, it allows password resets for work-from-home PCs, ensuring uninterrupted productivity.The system offers forced enrollment or automatic email invitations, linking users seamlessly to self-service options. At the point of new password entry, FastPass enforces modern password policies, maintaining robust security standards.Administrators can monitor usage, including resets per day and user enrollment, as part of an effective auditing process.Whether on your server or via the FastPass Cloud, the solution offers straightforward implementation, suitable for MSPs as a multi-tenant solution. Compliant with FIPS 140-2 standards and Cyber Essentials Plus certified, FastPass meets high-security benchmarks. FastPassCorp is publicly listed on Nasdaq/Copenhagen stock exchange (Ticker: FASTPC). Headquarter: Copenhagen, Denmark. **Average Rating:** 5.0/5.0 **Total Reviews:** 11 **How Do G2 Users Rate FastPass SSPR?** - **Bi-Directional Identity Synchronization:** 8.0/10 (Category avg: 8.6/10) - **Authentication User experience:** 7.8/10 (Category avg: 8.6/10) - **Policy Management:** 8.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind FastPass SSPR?** - **Seller:** [FastPassCorp](https://www.g2.com/sellers/fastpasscorp) - **Year Founded:** 2000 - **HQ Location:** Copenhagen - **Twitter:** @FastPassCorpAS (161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fastpasscorp (63 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise, 15% Mid-Market #### What Are FastPass SSPR's Pros and Cons? **Pros:** - Features (3 reviews) - Access Control (2 reviews) - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) - Password Issues (1 reviews) - Poor Interface Design (1 reviews) - Security Risks (1 reviews) ### What Do G2 Reviewers Say About FastPass SSPR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **flexibility and seamless integration** of FastPass SSPR, enhancing security and user experience in diverse environments. - Users value the **flexibility in authentication methods** of FastPass SSPR, enhancing security in diverse environments. - Users commend the **responsive customer support** of FastPass SSPR, enhancing the overall experience and solution stability. - Users value the **customization options** of FastPass SSPR, enabling tailored solutions for diverse user groups and environments. - Users appreciate the **ease of use** of FastPass SSPR, appreciating the smooth setup and intuitive functionalities. **Cons:** - Users find the **difficult learning curve** in FastPass SSPR's admin interface frustrating, impacting efficiency in updates. - Users find it **difficult to navigate** the GUI, making it hard to locate the right texts while editing. - Users face **password issues** that can complicate access and hinder efficient use of FastPass SSPR. - Users struggle with the **poor interface design** , finding it unintuitive and time-consuming to locate and edit text settings. - Users experience **security risks** with FastPass SSPR, raising concerns about potential vulnerabilities in password management. #### What Are Recent G2 Reviews of FastPass SSPR? **"[Flexible Per-Group MFA with Strong AD/Entra Integration at Scale](https://www.g2.com/survey_responses/fastpass-sspr-review-12896614)"** **Rating:** 5.0/5.0 stars *— Eric H.* [Read full review](https://www.g2.com/survey_responses/fastpass-sspr-review-12896614) --- **"[Reliable SSPR that earns its place in a regulated banking environment](https://www.g2.com/survey_responses/fastpass-sspr-review-12895957)"** **Rating:** 5.0/5.0 stars *— Xiang Y.* [Read full review](https://www.g2.com/survey_responses/fastpass-sspr-review-12895957) --- #### What Are G2 Users Discussing About FastPass SSPR? - [What is FastPassCorp used for?](https://www.g2.com/discussions/fastpasscorp-what-is-fastpasscorp-used-for) - 1 comment - [What is FastPassCorp used for?](https://www.g2.com/discussions/what-is-fastpasscorp-used-for) ### 7. [Imprivata Enterprise Access Management](https://www.g2.com/products/imprivata-enterprise-access-management/reviews) Simple, secure, No Click Access(tm) for workstations, applications, and critical workflows Imprivata Enterprise Access Management (EAM) enables digital access for clinicians with the tap of a badge, delivers single sign-on to apps, and enhances security and flexibility with multifactor authentication options. **Average Rating:** 4.6/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Imprivata Enterprise Access Management?** - **Bi-Directional Identity Synchronization:** 5.0/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.3/10 (Category avg: 8.6/10) - **Policy Management:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Imprivata Enterprise Access Management?** - **Seller:** [Imprivata](https://www.g2.com/sellers/imprivata) - **Year Founded:** 2004 - **HQ Location:** Waltham, MA - **Twitter:** @Imprivata (10,048 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18976/ (1,261 employees on LinkedIn®) - **Phone:** (781) 674-2700 **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 61% Enterprise, 39% Mid-Market #### What Are Imprivata Enterprise Access Management's Pros and Cons? **Pros:** - Biometric Authentication (1 reviews) - Ease of Use (1 reviews) - Easy Setup (1 reviews) **Cons:** - Admin Limitations (1 reviews) - Authentication Issues (1 reviews) - Complex Setup (1 reviews) - Verification Issues (1 reviews) ### What Do G2 Reviewers Say About Imprivata Enterprise Access Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Imprivata Enterprise Access Management, appreciating its straightforward setup and multiple authentication methods. - Users find Imprivata Enterprise Access Management **easy to use** , appreciating its straightforward setup and multiple authentication options. - Users find the **easy setup** of Imprivata Enterprise Access Management to be quick and straightforward, enhancing their experience. **Cons:** - Users find the **admin limitations** restrictive, complicating user enrollment and registration processes compared to other platforms. - Users face **authentication issues** with Imprivata, finding the enrollment process cumbersome and lacking flexibility. - Users find the **complex setup** frustrating, as enrolling users and registering methods is cumbersome and limited. - Users experience **verification issues** due to lack of admin console enrollment options and cumbersome registration processes. #### What Are Recent G2 Reviews of Imprivata Enterprise Access Management? **"[Imprivata Confirm ID is a great level of protection](https://www.g2.com/survey_responses/imprivata-enterprise-access-management-review-7151013)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/imprivata-enterprise-access-management-review-7151013) --- **"[The application is universal](https://www.g2.com/survey_responses/imprivata-enterprise-access-management-review-6785647)"** **Rating:** 5.0/5.0 stars *— Bess L.* [Read full review](https://www.g2.com/survey_responses/imprivata-enterprise-access-management-review-6785647) --- #### What Are G2 Users Discussing About Imprivata Enterprise Access Management? - [What is Imprivata single sign-on?](https://www.g2.com/discussions/what-is-imprivata-single-sign-on) - [How does imprivata ID work?](https://www.g2.com/discussions/how-does-imprivata-id-work) - [What is Imprivata tap and go?](https://www.g2.com/discussions/what-is-imprivata-tap-and-go) - [What is Imprivata OneSign?](https://www.g2.com/discussions/what-is-imprivata-onesign) ### 8. [Avatier Identity Anywhere](https://www.g2.com/products/avatier-identity-anywhere/reviews) Modernize your digital workforce with Avatier Identity Anywhere integrated Identity Access Governance featuring push notification workflow across all your favorite platforms, and a modern cross-platform SSO solution to connect to all your SAML, oAuth, OpenID, and webform apps. Discover unrivaled self-service IT experience enabling collaboration across the entire enterprise without compromising privacy and security. Avatier native mobile experience for iOS and Android includes real-time collaboration support with mobile push notification and improved security with mobile biometric authentication. Introducing Avatier Identity Anywhere which integrates with the leading MFA solutions in the industry to provide a true-passwordless secure Identity Governance and Administration (IGA) experience. Leverage Avatier OTP SMS/Email or phoneless MFA, Duo Security, Google Authenticator, Okta Verify, Ping Identity, Radius, RSA SecureID, Symantec VIP, and many other FIDO2 WebAuthn compliant solutions. Discover all you can do with Avatier for Microsoft Teams & Outlook, ServiceNow (coming soon), Slack, Chrome Extension, iOS, Andriod, chatbot, and of course web and REST API: \* Avatier Self-Service Group Management with integrated Access Governance. Microsoft/Azure group membership is paramount as it controls your role in the company, access to files, and even cloud application access via leading SSO solutions like Avatier. Avatier allows self-service group membership requests with push notification for workflow approval and access certification campaigns. Now you can request creation, deletion, renaming, and even group ownership conveniently from any platform. \* Avatier Access Governance. Verifying workforce fine-grain user access has never been this easy. Avatier ensures access governance is continuously being met by empowering managers to approve, deny, allow an exception, return to campaign owner, or re-assign certifications to a co-worker. \* Avatier User Lifecycle Management. Turn your IT department into an IT Store allowing your workforce to request fine-grain access, roles, and even assets through a familiar shopping cart experience. Optionally, hook Avatier up to your favorite HR system and automate all of your onboarding and offboarding needs. Never panic when its time to disable or delete user access. Avatier allows you can request disabling user access now and schedule deleting the user later. \* Avatier Universal Workflow Approval. Push notification instantly alerts you to urgent matters that require your attention. Using Avatier don't ever miss an important workforce request for roles, access, assets, or even generic change control. Approve/Deny ServiceNow, Workday, SAP, and other leading apps using Avatier's Universal Workflow Platform(TM) across all of your favorite platforms like Microsoft Teams, Outlook, ServiceNow, Slack, and Chrome Extension. \* Avatier Self-Service Password Management with Strong Password Policy Enforcement. Your workforce needs self-service password reset and synchronization without requiring an expensive call the help desk. Your service desk needs a secure friendly assisted password reset form anywhere. Avatier gives your workforce the seamless ability to perform these actions wherever they are by securely authenticating with a variety of flexible authentication MFA options. Avatier's Password Policy Manager will also ensure that your password meets the enterprise password policy and maintain strong passwords across all systems. \* Avatier Single Sign-on (SSO). Modern SSO solutions need to support a diverse workforce with a choice of how and where they would like to securely gain access to their cloud apps. Avatier SSO enables access when your workforce needs it the most with Just-in-Time (JIT) cloud application user provisioning/deprovisioning. It has never been easier to onboard your workforce across all of your cloud applications. Achieve more together with Avatier. To experience Avatier Identity Anywhere in action, we are offering an exclusive FREE 14 day trial to qualified organizations. Schedule yours today: https://calendly.com/avatier-cloudtrial/avatier-kickoff-meeting **Average Rating:** 4.6/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Avatier Identity Anywhere?** - **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10) - **Authentication User experience:** 9.2/10 (Category avg: 8.6/10) - **Policy Management:** 9.2/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Avatier Identity Anywhere?** - **Seller:** [Avatier](https://www.g2.com/sellers/avatier) - **Year Founded:** 1995 - **HQ Location:** Pleasanton, CA - **Twitter:** @Avatier (1,624 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/355652/ (36 employees on LinkedIn®) - **Phone:** 925-217-5170 **Who Uses This Product?** - **Company Size:** 90% Enterprise, 10% Mid-Market #### What Are Recent G2 Reviews of Avatier Identity Anywhere? **"[Good support](https://www.g2.com/survey_responses/avatier-identity-anywhere-review-6626216)"** **Rating:** 4.0/5.0 stars *— James Z.* [Read full review](https://www.g2.com/survey_responses/avatier-identity-anywhere-review-6626216) --- **"[An awesome product!](https://www.g2.com/survey_responses/avatier-identity-anywhere-review-1886608)"** **Rating:** 5.0/5.0 stars *— Adam M.* [Read full review](https://www.g2.com/survey_responses/avatier-identity-anywhere-review-1886608) --- #### What Are G2 Users Discussing About Avatier Identity Anywhere? - [What is Avatier Identity Anywhere used for?](https://www.g2.com/discussions/what-is-avatier-identity-anywhere-used-for) ### 9. [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews) Saviynt helps organizations transform their organization with identity security. Our AI-first platform enables enterprises to secure every identity — human, non-human, and AI — within any application and in any environment. With Saviynt, organizations strengthen their identity security posture, streamline operations, and ensure that every user has the right access at the right time. The Saviynt Identity Platform unifies identity governance (IGA), application access, cloud security, and privileged account management into a single, end-to-end platform. And, with our AI-powered recommendation engine, application onboarding, and more, users are empowered to make faster, smarter, data-driven decisions. In turn, organizations enjoy lower risk, complete visibility and governance, reduced total cost of ownership, and much more throughout their entire identity security program. **Average Rating:** 4.4/5.0 **Total Reviews:** 79 **How Do G2 Users Rate Saviynt?** - **Bi-Directional Identity Synchronization:** 9.0/10 (Category avg: 8.6/10) - **Policy Management:** 9.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Saviynt?** - **Seller:** [Saviynt](https://www.g2.com/sellers/saviynt) - **Company Website:** https://www.saviynt.com - **Year Founded:** 2010 - **HQ Location:** El Segundo, US - **Twitter:** @saviynt (1,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/saviynt (1,662 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Oil & Energy - **Company Size:** 80% Enterprise, 5% Mid-Market #### What Are Saviynt's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Features (19 reviews) - Easy Setup (13 reviews) - Customer Support (10 reviews) - Integrations (10 reviews) **Cons:** - Difficult Learning (9 reviews) - Poor Interface Design (9 reviews) - Complex Setup (8 reviews) - Complex Usability (8 reviews) - Complexity (7 reviews) ### What Do G2 Reviewers Say About Saviynt? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional ease of use** of Saviynt, streamlining application access and simplifying setup processes. - Users appreciate the **rich features and seamless integration** of Saviynt, enhancing their identity and access management processes. - Users commend Saviynt for its **easy setup** , streamlining application access with intuitive interfaces and clear documentation. - Users praise Saviynt for its **exceptional customer support** , highlighting responsiveness and knowledgeable assistance across multiple channels. - Users value the **seamless integration capabilities** of Saviynt, enhancing their operational efficiency across various tools. **Cons:** - Users find Saviynt's setup process to be **difficult to learn** , causing frustration and hindering user efficiency. - Users find the **poor interface design** frustrating, requiring excessive clicks and lacking user-friendliness for optimal workflow. - Users face a **complex setup** with Saviynt, requiring extensive time and effort for onboarding and usability improvements. - Users often find **complex usability** in Saviynt, citing a frustrating experience with its user interface and setup process. - Users find the **complexity of the interface** in Saviynt challenging, leading to a steep learning curve for new users. #### What Are Recent G2 Reviews of Saviynt? **"[My experience with this product is mixed, as I have observed both significant improvement & some gap](https://www.g2.com/survey_responses/saviynt-review-12607406)"** **Rating:** 4.0/5.0 stars *— sugandh j.* [Read full review](https://www.g2.com/survey_responses/saviynt-review-12607406) --- **"[Most Reliable Identity and Access Management (IAM) system](https://www.g2.com/survey_responses/saviynt-review-10680565)"** **Rating:** 5.0/5.0 stars *— Praveen Kumar G.* [Read full review](https://www.g2.com/survey_responses/saviynt-review-10680565) --- ### 10. [PassGate](https://www.g2.com/products/passgate/reviews) PassGate offers a cyber security and password management solution that allows employees to reset their passwords themselves without having to go to the IT departments. It also support third-party platforms password reset as well! **Average Rating:** 4.9/5.0 **Total Reviews:** 7 **How Do G2 Users Rate PassGate?** - **Policy Management:** 10.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind PassGate?** - **Seller:** [PEAKUP](https://www.g2.com/sellers/peakup) - **Year Founded:** 2012 - **HQ Location:** Istanbul, TR - **Twitter:** @PeakUpS (303 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/peakuptechnologies/ (115 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 43% Enterprise #### What Are PassGate's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) ### What Do G2 Reviewers Say About PassGate? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of PassGate, enabling quick password resets without technical assistance. - Users value the **easy setup** of PassGate, enabling quick password resets without technical assistance. - Users appreciate the **time-saving password reset options** of PassGate, enhancing convenience for both help desks and systems teams. #### What Are Recent G2 Reviews of PassGate? **"[Excellent Experience, Great Contribution to Our Company](https://www.g2.com/survey_responses/passgate-review-12020853)"** **Rating:** 5.0/5.0 stars *— Emre K.* [Read full review](https://www.g2.com/survey_responses/passgate-review-12020853) --- **"[Excellent Time-Saver and User-Friendly Self-Service Password Tool](https://www.g2.com/survey_responses/passgate-review-12017018)"** **Rating:** 5.0/5.0 stars *— Recep Y.* [Read full review](https://www.g2.com/survey_responses/passgate-review-12017018) --- ### 11. [Core Password and Secure Reset](https://www.g2.com/products/core-password-and-secure-reset/reviews) A Key Part of Fortra (the new face of HelpSystems) Core Security is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Core Password and Secure Reset and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey. **Average Rating:** 4.8/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Core Password and Secure Reset?** - **Bi-Directional Identity Synchronization:** 9.0/10 (Category avg: 8.6/10) - **Authentication User experience:** 9.3/10 (Category avg: 8.6/10) - **Policy Management:** 8.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Core Password and Secure Reset?** - **Seller:** [Fortra](https://www.g2.com/sellers/fortra) - **Year Founded:** 1982 - **HQ Location:** Eden Prairie, Minnesota - **Twitter:** @fortraofficial (2,773 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fortra (1,755 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Enterprise, 17% Mid-Market #### What Are Core Password and Secure Reset's Pros and Cons? **Pros:** - Authentication (1 reviews) - Customer Support (1 reviews) - Device Compatibility (1 reviews) - Ease of Implementation (1 reviews) - Ease of Use (1 reviews) **Cons:** - Performance Issues (1 reviews) ### What Do G2 Reviewers Say About Core Password and Secure Reset? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **multiple authentication options** that enhance data safety and ease of integration across devices. - Users appreciate the **efficient customer support** of Core Password and Secure Reset, enhancing overall user experience. - Users value the **device compatibility** of Core Password and Secure Reset, seamlessly integrating with all their devices. - Users find the **ease of implementation** of Core Password and Secure Reset enhances their daily routine seamlessly. - Users praise the **ease of use** of Core Password and Secure Reset, seamlessly integrating into their daily routine. **Cons:** - Users report **performance issues** with Core Password and Secure Reset, particularly lag on various devices. #### What Are Recent G2 Reviews of Core Password and Secure Reset? **"[Review after Usage: Core Password](https://www.g2.com/survey_responses/core-password-and-secure-reset-review-10169059)"** **Rating:** 4.5/5.0 stars *— Kenchugonde A.* [Read full review](https://www.g2.com/survey_responses/core-password-and-secure-reset-review-10169059) --- **"[i feel safer and under control my accounts](https://www.g2.com/survey_responses/core-password-and-secure-reset-review-10055454)"** **Rating:** 5.0/5.0 stars *— Verified User in Consulting* [Read full review](https://www.g2.com/survey_responses/core-password-and-secure-reset-review-10055454) --- ### 12. [EmpowerID](https://www.g2.com/products/empowerid/reviews) The award-winning all-in-one Identity Management and Cloud Security platform offering IGA, IAM, and PAM capabilities on-premise, hybrid, and SaaS. Built as a unified identity fabric for manageability and scalability, EmpowerID ships with a powerful API, the most extensive list of deep system connectors in the market (incl. market-leading integrations with Azure, SAP, and ServiceNow), and is driven by sophisticated RBAC/ABAC/PBAC and workflow engines with over 1,000 ready-to-use workflows for rapid deployment. **Average Rating:** 3.4/5.0 **Total Reviews:** 8 **How Do G2 Users Rate EmpowerID?** - **Bi-Directional Identity Synchronization:** 8.3/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.9/10 (Category avg: 8.6/10) - **Policy Management:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind EmpowerID?** - **Seller:** [EmpowerID](https://www.g2.com/sellers/empowerid) - **Year Founded:** 2005 - **HQ Location:** Dublin, US - **Twitter:** @EmpowerID (384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/empowerid/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Enterprise, 38% Mid-Market #### What Are EmpowerID's Pros and Cons? **Pros:** - Authentication (1 reviews) - Cloud Services (1 reviews) - Customer Support (1 reviews) - Device Management (1 reviews) - Ease of Implementation (1 reviews) **Cons:** - Difficult Integration (1 reviews) - Integration Difficulty (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About EmpowerID? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use and customer support** EmpowerID offers for identity management and cloud security. - Users value the **ease of use and support** of EmpowerID for seamless cloud security and identity management. - Users value the **excellent customer support** EmpowerID offers, enhancing their experience with its cloud security features. - Users appreciate the **easy implementation and user-friendly features** of EmpowerID for cloud security and identity management. - Users appreciate the **ease of implementation** with EmpowerID, benefiting from seamless identity management and cloud security features. **Cons:** - Users find the **difficult integration** with other cloud services frustrating, impacting their overall experience with EmpowerID. - Users find **integration difficult** with other cloud services, leading to frustrations in streamlining their workflows. - Users find that EmpowerID poses **integration issues** with other cloud services, complicating their overall experience. #### What Are Recent G2 Reviews of EmpowerID? **"[Awesome!!!](https://www.g2.com/survey_responses/empowerid-review-9507646)"** **Rating:** 5.0/5.0 stars *— Mayur C.* [Read full review](https://www.g2.com/survey_responses/empowerid-review-9507646) --- **"[EmpowerID is a great solution for securing Cloud and identity management.](https://www.g2.com/survey_responses/empowerid-review-10570271)"** **Rating:** 4.5/5.0 stars *— Henil P.* [Read full review](https://www.g2.com/survey_responses/empowerid-review-10570271) --- #### What Are G2 Users Discussing About EmpowerID? - [What is EmpowerID used for?](https://www.g2.com/discussions/what-is-empowerid-used-for) ### 13. [ReACT](https://www.g2.com/products/react/reviews) ReACT is an identity management software that eliminates the need to reset a password to a temporary value and allows the end user to reset their own password at any time without the need to change their password again at sign-on, thus virtually eliminating password reset related calls to the help desk. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate ReACT?** - **Bi-Directional Identity Synchronization:** 9.4/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.3/10 (Category avg: 8.6/10) - **Policy Management:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind ReACT?** - **Seller:** [Advanced Software Products Group](https://www.g2.com/sellers/advanced-software-products-group) - **Year Founded:** 1986 - **HQ Location:** Naples, US - **LinkedIn® Page:** http://www.linkedin.com/company/2920420 (31 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of ReACT? **"[Superior Virtual DOM Performance and Efficient Updates](https://www.g2.com/survey_responses/react-review-12654284)"** **Rating:** 5.0/5.0 stars *— Pilla T.* [Read full review](https://www.g2.com/survey_responses/react-review-12654284) --- **"[One of the best JavaScript Framework for designing web pages](https://www.g2.com/survey_responses/react-review-4977038)"** **Rating:** 4.5/5.0 stars *— DEEPAK KUMAR Y.* [Read full review](https://www.g2.com/survey_responses/react-review-4977038) --- ### 14. [SysGem Password Management](https://www.g2.com/products/sysgem-password-management/reviews) Sysgem Self-Service Password Reset solves the problem of end-users forgetting their Windows login passwords and having to ask the helpdesk or the system administrator to reset it. Users can reset their own passwords after correctly replying to security questions with answers that they have previously defined themselves. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **How Do G2 Users Rate SysGem Password Management?** - **Authentication User experience:** 6.7/10 (Category avg: 8.6/10) - **Policy Management:** 5.0/10 (Category avg: 8.4/10) **Who Is the Company Behind SysGem Password Management?** - **Seller:** [Sysgem AG](https://www.g2.com/sellers/sysgem-ag) - **Year Founded:** 1999 - **HQ Location:** Zurich, CH - **Twitter:** @Sysgem (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sysgem/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are SysGem Password Management's Pros and Cons? **Pros:** - Password Security (1 reviews) ### What Do G2 Reviewers Say About SysGem Password Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automated password generation** feature of SysGem Password Management, eliminating the need for personal password creation. #### What Are Recent G2 Reviews of SysGem Password Management? **"[this product works very efficintly](https://www.g2.com/survey_responses/sysgem-password-management-review-10629018)"** **Rating:** 5.0/5.0 stars *— jennifer A.* [Read full review](https://www.g2.com/survey_responses/sysgem-password-management-review-10629018) --- **"[A decent Self-Service password tool](https://www.g2.com/survey_responses/sysgem-password-management-review-10036721)"** **Rating:** 4.5/5.0 stars *— Gaurav V.* [Read full review](https://www.g2.com/survey_responses/sysgem-password-management-review-10036721) --- ### 15. [CoffeeBean Identity and Access Platform](https://www.g2.com/products/coffeebean-identity-and-access-platform/reviews) Social-ID for CIAM, a solution to authenticate and to register customers at Website, Mobile apps and Wifi portals. **Average Rating:** 3.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate CoffeeBean Identity and Access Platform?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind CoffeeBean Identity and Access Platform?** - **Seller:** [Coffeebean Technology](https://www.g2.com/sellers/coffeebean-technology) - **Year Founded:** 2008 - **HQ Location:** Fremont, US - **Twitter:** @coffeebeantech (250 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/coffee-bean-technology (42 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise #### What Are Recent G2 Reviews of CoffeeBean Identity and Access Platform? **"[Platform for customer information ](https://www.g2.com/survey_responses/coffeebean-identity-and-access-platform-review-723917)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/coffeebean-identity-and-access-platform-review-723917) --- #### What Are G2 Users Discussing About CoffeeBean Identity and Access Platform? - [What is CoffeeBean Identity and Access Platform used for?](https://www.g2.com/discussions/what-is-coffeebean-identity-and-access-platform-used-for) ### 16. [Bayometric Biometric Single Sign On](https://www.g2.com/products/bayometric-biometric-single-sign-on/reviews) Bayometric’s Biometric Single Sign –On software (SSO) is a strong authentication and identity management solution which relieves the burden of password management while providing a more convenient way for users to access their computer or the network. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Bayometric Biometric Single Sign On?** - **Bi-Directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10) - **Policy Management:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Bayometric Biometric Single Sign On?** - **Seller:** [BAYOMETRIC](https://www.g2.com/sellers/bayometric) - **Year Founded:** 2007 - **HQ Location:** San Jose, US - **Twitter:** @bayometric (591 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5391368 (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Bayometric Biometric Single Sign On's Pros and Cons? **Pros:** - Access Control (1 reviews) - Account Management (1 reviews) - Authentication (1 reviews) - Cloud Services (1 reviews) - Data Security (1 reviews) **Cons:** - Authentication Issues (1 reviews) - Error Handling (1 reviews) - Expensive (1 reviews) - Expensive Pricing (1 reviews) - High Licensing Cost (1 reviews) ### What Do G2 Reviewers Say About Bayometric Biometric Single Sign On? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced security** and convenience of accessing multiple applications with a single biometric touch. - Users appreciate the **user-friendly account management** of Bayometric SSO, simplifying identity management and enhancing security. - Users appreciate the **easy and secure authentication** process of Bayometric's Biometric Single Sign On, reducing password burdens. - Users appreciate the **secure and convenient Cloud Services** of Bayometric Biometric SSO for managing identity efficiently. - Users appreciate the **data security** of Bayometric Biometric Single Sign On, enhancing safe and easy identity management. **Cons:** - Users face **authentication issues** due to technical glitches and concerns over the security of fingerprint data. - Users face **error handling issues** which hinder progress and raise concerns about security with fingerprint authentication. - Users find the product **expensive** , especially for organizations facing financial constraints due to additional hardware and software costs. - Users find the **expensive pricing** of Bayometric Biometric Single Sign On a significant barrier for organizations with limited budgets. - Users cite the **high licensing cost** as a significant barrier, especially for organizations with financial constraints. #### What Are Recent G2 Reviews of Bayometric Biometric Single Sign On? **"[Pros and Cons Of Bayometric](https://www.g2.com/survey_responses/bayometric-biometric-single-sign-on-review-10419208)"** **Rating:** 5.0/5.0 stars *— Himanshu M.* [Read full review](https://www.g2.com/survey_responses/bayometric-biometric-single-sign-on-review-10419208) --- **"[Easy & Safe identity](https://www.g2.com/survey_responses/bayometric-biometric-single-sign-on-review-8315091)"** **Rating:** 5.0/5.0 stars *— Priyanka D.* [Read full review](https://www.g2.com/survey_responses/bayometric-biometric-single-sign-on-review-8315091) --- ### 17. [Entrust Identity as a Service](https://www.g2.com/products/entrust-identity-as-a-service/reviews) Entrust Identity as a Service is a cloud-based identity and access management (IAM) solution with multi-factor authentication (MFA), credential-based passwordless access, and single sign-on (SSO). Entrust Identity as a Service secures access to devices, applications, and resources with an analyst top-rated identity solution that has been proven across critical banking, government and healthcare infrastructures for more than 25 years. Point-and-click provisioning and out-of-the-box integrations with a variety of on-premises and cloud applications make Entrust Identity as a Service easy to deploy, so you can be up and running in under 30 minutes. Features include: • User self service - password reset, authenticators • VPN remote access • SSO portal • AD sync • Office 365 (SAML integration) • Additional SAML applications (e.g. SDFC, WebEx) • Mobile soft token and push notifications • SMS/Email OTP, KBA, Google Auth, FIDO2, Grid • Native device biometrics • Email, web & telephone support: Mon-Fri 8am-8pm EST • Adaptive/risk-based policy engine • System for Cross-Domain Identity Management (SCIM) • Desktop login (via Desktop Agent) • On-prem application integrations (OAM, Netsuite, IIS) • Azure Active Directory (AD) sync • OpenID Connect applications integration • Azure AD CAC • SIEM integration (Splunk) • Auth API (Custom web / mobile apps) • Admin API (users / groups / policies) • Cross-platform facial biometrics • LDAP database sync • OAuth 2.0 URL/API protection • Mobile smart credential/bluetooth login **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Entrust Identity as a Service?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Entrust Identity as a Service?** - **Seller:** [Entrust, Inc.](https://www.g2.com/sellers/entrust-inc) - **Year Founded:** 1969 - **HQ Location:** Minneapolis, MN - **Twitter:** @Entrust_Corp (6,414 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/entrust/ (3,751 employees on LinkedIn®) - **Phone:** 1-888-690-2424 **Who Uses This Product?** - **Company Size:** 64% Enterprise, 36% Mid-Market #### What Are Recent G2 Reviews of Entrust Identity as a Service? **"[Security Software](https://www.g2.com/survey_responses/entrust-identity-as-a-service-review-7232858)"** **Rating:** 4.0/5.0 stars *— Yan P.* [Read full review](https://www.g2.com/survey_responses/entrust-identity-as-a-service-review-7232858) --- **"[Excellent tool for secure remote login.](https://www.g2.com/survey_responses/entrust-identity-as-a-service-review-7237855)"** **Rating:** 4.0/5.0 stars *— Verified User in Mining & Metals* [Read full review](https://www.g2.com/survey_responses/entrust-identity-as-a-service-review-7237855) --- #### What Are G2 Users Discussing About Entrust Identity as a Service? - [What is Entrust Identity as a Service used for?](https://www.g2.com/discussions/what-is-entrust-identity-as-a-service-used-for) ### 18. [JiJi Self Service Password Reset](https://www.g2.com/products/jiji-self-service-password-reset/reviews) With JiJi Password Reset Suite, end-users can securely reset their Active Directory password using three-factor authentication. This product allows users to Reset Password / Change Password / Unlock Account /Reset Cached Domain Password/ Self Update their information in AD securely. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate JiJi Self Service Password Reset?** - **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10) - **Authentication User experience:** 10.0/10 (Category avg: 8.6/10) - **Policy Management:** 10.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind JiJi Self Service Password Reset?** - **Seller:** [JiJi Technologies](https://www.g2.com/sellers/jiji-technologies) - **Year Founded:** 2007 - **HQ Location:** Tirunelveli, IN - **Twitter:** @JiJitech (88 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jiji-technologies (70 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of JiJi Self Service Password Reset? **"[using jiji password reset suit is awesome](https://www.g2.com/survey_responses/jiji-self-service-password-reset-review-3672195)"** **Rating:** 5.0/5.0 stars *— Grace K.* [Read full review](https://www.g2.com/survey_responses/jiji-self-service-password-reset-review-3672195) --- **"[Self help the best](https://www.g2.com/survey_responses/jiji-self-service-password-reset-review-3654803)"** **Rating:** 5.0/5.0 stars *— Edwin K.* [Read full review](https://www.g2.com/survey_responses/jiji-self-service-password-reset-review-3654803) --- #### What Are G2 Users Discussing About JiJi Self Service Password Reset? - [What is JiJi Password Reset Suite used for?](https://www.g2.com/discussions/what-is-jiji-password-reset-suite-used-for) ### 19. [miniOrange Identity & Access Management](https://www.g2.com/products/miniorange-identity-access-management/reviews) miniOrange IAM trusted platform offers frictionless solutions like - Single Sign-On, Multi-Factor Authentication, User lifeCycle Management, Passwordless Authentication, and much more. miniOrange’s ultimate goal is to balance security for the enterprises and provide seamless access to their Workforce, Customer and partners to the exact dedicated resources so that they can focus on what's important. We trust in building a highly customizable solution which has support for both On-premise and Cloud deployment options like identity-as-a-service (IDaaS), which can be used by both IT and Developer teams. By harnessing the power of the IAM cloud, miniOrange allows people to access applications on any device at any time, while still enforcing strong security policies. It directly integrates with an organization's existing directories and identity systems, helping to implement the service quickly at large scale and low total cost. Safeguarding billions of login transactions each month for 5000+ organizations, miniOrange delivers convenience, privacy, and security so that customers can focus on innovation, work faster, boost revenue and stay secure. For more information, visit https://www.miniorange.com/ or Snapshot- Visit our site : www.miniorange.com Year Founded: 2012 Locations : Pune, India | New York, NY | SAN JOSE, CA Phone No. : USA: +1 978 658 9387 India: +91 97178 45846 Email : info@xecurify.com **Average Rating:** 4.6/5.0 **Total Reviews:** 41 **How Do G2 Users Rate miniOrange Identity & Access Management?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind miniOrange Identity & Access Management?** - **Seller:** [miniOrange](https://www.g2.com/sellers/miniorange) - **Year Founded:** 2012 - **HQ Location:** Pune, India - **Twitter:** @miniOrange_it (28 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/miniorange/about (566 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 37% Mid-Market, 34% Small-Business #### What Are miniOrange Identity & Access Management's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - MFA (Multi-Factor Authentication) (6 reviews) - Security (6 reviews) - Single Sign-On (6 reviews) - Authentication (5 reviews) **Cons:** - Integration Issues (2 reviews) - Poor Customer Support (2 reviews) - System Delays (2 reviews) - Active Directory Issues (1 reviews) - Complex Configuration (1 reviews) ### What Do G2 Reviewers Say About miniOrange Identity & Access Management? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of miniOrange IAM remarkable, streamlining access across multiple applications effortlessly. - Users value the **flexibility of MFA options** in miniOrange, enhancing security and fitting various organizational needs seamlessly. - Users value the **strong security features** of miniOrange Identity & Access Management, effectively preventing malware and phishing attacks. - Users value the **smooth integration and convenience** of miniOrange's SSO, simplifying access across multiple applications. - Users value the **smooth integration of SSO and MFA** , enhancing security while simplifying access across multiple applications. **Cons:** - Users point out **integration issues** requiring support for niche applications, which can complicate the overall experience. - Users feel that the **customer support is lacking** , leading to challenges with integrations and delayed responses. - Users experience **system delays** that hinder efficient management and make support integration more challenging. - Users feel that miniOrange should enhance the **Active Directory management** features for a better overall experience. - Users noted initial challenges with **complex configuration** , but support was responsive, mitigating potential problems effectively. #### What Are Recent G2 Reviews of miniOrange Identity & Access Management? **"[miniOrange Enabled Legacy Access Gateway and Unified Federated Identity Across Regions](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-13088825)"** **Rating:** 5.0/5.0 stars *— Daniele T.* [Read full review](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-13088825) --- **"[Seamless Oracle E-Business Suite Integration with Smooth Deployment and Responsive Support](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-12910538)"** **Rating:** 5.0/5.0 stars *— Al L.* [Read full review](https://www.g2.com/survey_responses/miniorange-identity-access-management-review-12910538) --- #### What Are G2 Users Discussing About miniOrange Identity & Access Management? - [What is miniOrange used for?](https://www.g2.com/discussions/what-is-miniorange-used-for) ### 20. [QDesk](https://www.g2.com/products/qdesk/reviews) QDesk is a Help Desk Security Automation solution for Managed Service Providers (MSPs), designed to optimize technician productivity and provides a key layer of protection to an MSP’s help desk with a co-brandable end user identity verification app and a Self-Service Password Reset offering. QDesk’s unique focus on accelerating and improving an MSP’s services without compromising on cybersecurity gives MSPs the peace of mind they need against threat actors, and time back in their day to focus on strategic initiatives. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate QDesk?** - **Bi-Directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10) - **Policy Management:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind QDesk?** - **Seller:** [CyberQP](https://www.g2.com/sellers/cyberqp) - **LinkedIn® Page:** https://www.linkedin.com/company/quickpass-software **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are QDesk's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Identity Management (1 reviews) - Usability (1 reviews) **Cons:** - Syncing Issues (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About QDesk? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of QDesk, particularly appreciating its self-service account management features. - Users appreciate the **self-service account management** of QDesk, finding it very user-friendly and efficient. - Users highlight the **user-friendly self-service account management** feature of QDesk, making their experience seamless and efficient. **Cons:** - Users experience **syncing issues** with QDesk, leading to inconsistencies when updating their details. - Users often experience **out-of-sync updates** in QDesk, leading to discrepancies and confusion in details. #### What Are Recent G2 Reviews of QDesk? **"[Self account management service is very impressive](https://www.g2.com/survey_responses/qdesk-review-10366976)"** **Rating:** 5.0/5.0 stars *— Chandan K.* [Read full review](https://www.g2.com/survey_responses/qdesk-review-10366976) --- **"[Review for the cyber quick pass app](https://www.g2.com/survey_responses/qdesk-review-10034448)"** **Rating:** 4.5/5.0 stars *— Alekhya K.* [Read full review](https://www.g2.com/survey_responses/qdesk-review-10034448) --- ### 21. [SecureMFA Self-Service Password Reset Portal (SSPR)](https://www.g2.com/products/securemfa-self-service-password-reset-portal-sspr/reviews) Self-service password reset Portal (SSPR) allows to reset, change and unlock Active Directory accounts. The portal enforces multi-factor authentication to verify a user’s identity. Users are required to enter a one-time passcode, which is generated on their phones via authenticator application like Microsoft Authenticator, Google Authenticator, Symantec VIP etc. Second-factor authentication will be the user’s password challenge or authorization token received via email. Portal supports role-based access controls (RBAC) and multiple domain profiles. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate SecureMFA Self-Service Password Reset Portal (SSPR)?** - **Bi-Directional Identity Synchronization:** 7.5/10 (Category avg: 8.6/10) - **Authentication User experience:** 8.3/10 (Category avg: 8.6/10) - **Policy Management:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind SecureMFA Self-Service Password Reset Portal (SSPR)?** - **Seller:** [SecureMFA](https://www.g2.com/sellers/securemfa) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of SecureMFA Self-Service Password Reset Portal (SSPR)? **"[Best Self-Service Password Reset](https://www.g2.com/survey_responses/securemfa-self-service-password-reset-portal-sspr-review-8230636)"** **Rating:** 5.0/5.0 stars *— Ana j.* [Read full review](https://www.g2.com/survey_responses/securemfa-self-service-password-reset-portal-sspr-review-8230636) --- **"[Owesome product](https://www.g2.com/survey_responses/securemfa-self-service-password-reset-portal-sspr-review-8229743)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/securemfa-self-service-password-reset-portal-sspr-review-8229743) --- ### 22. [Symantec IGA](https://www.g2.com/products/symantec-iga/reviews) The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement **Average Rating:** 3.5/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Symantec IGA?** - **Authentication User experience:** 10.0/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Symantec IGA?** - **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166) - **Year Founded:** 1991 - **HQ Location:** San Jose, CA - **Twitter:** @broadcom (63,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,094 employees on LinkedIn®) - **Ownership:** NASDAQ: CA **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 69% Enterprise, 56% Mid-Market #### What Are Recent G2 Reviews of Symantec IGA? **"["One stop solution for Id access management"](https://www.g2.com/survey_responses/symantec-iga-review-4904130)"** **Rating:** 4.5/5.0 stars *— VivekPrasanth R.* [Read full review](https://www.g2.com/survey_responses/symantec-iga-review-4904130) --- **"[Overall experience](https://www.g2.com/survey_responses/symantec-iga-review-8236529)"** **Rating:** 4.5/5.0 stars *— Felipe R.* [Read full review](https://www.g2.com/survey_responses/symantec-iga-review-8236529) --- #### What Are G2 Users Discussing About Symantec IGA? - [What is CA identity governance?](https://www.g2.com/discussions/what-is-ca-identity-governance) - [What is IGA cyber security?](https://www.g2.com/discussions/what-is-iga-cyber-security) - [What is an IGA tool?](https://www.g2.com/discussions/what-is-an-iga-tool) - [What is Symantec IGA?](https://www.g2.com/discussions/what-is-symantec-iga) ### 23. [AD Guardian](https://www.g2.com/products/ad-guardian/reviews) CionSystems Enterprise Self Service is a state-of-the-art solution for identity administration and access control. The Enterprise Self Service delivers the functionalities of web access policy creation and enforcement, user self-registration and self-service, delegated administration, password management, and reporting. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate AD Guardian?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind AD Guardian?** - **Seller:** [CionSystems](https://www.g2.com/sellers/cionsystems) - **Year Founded:** 2007 - **HQ Location:** Redmond, US - **Twitter:** @CionSystems (164 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cionsystems-inc (32 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 24. [INI Password Reset](https://www.g2.com/products/ini-password-reset/reviews) Automated Password Reset Solution **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate INI Password Reset?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind INI Password Reset?** - **Seller:** [IDReset](https://www.g2.com/sellers/idreset) - **Year Founded:** 1992 - **HQ Location:** Tualatin, US - **Twitter:** @InteractiveNW (209 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/103920 (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are INI Password Reset's Pros and Cons? **Cons:** - Security Risks (1 reviews) ### What Do G2 Reviewers Say About INI Password Reset? *AI-generated summary from verified user reviews* **Cons:** - Users express concerns about the **risk of unauthorized access** due to the lack of encryption or hashing in INI Password Reset. ### 25. [LogonBox SSPR](https://www.g2.com/products/logonbox-sspr/reviews) Enabling users to manage their own accounts without IT intervention. Reduce help desk calls, boost user productivity and improve overall security. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate LogonBox SSPR?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind LogonBox SSPR?** - **Seller:** [LogonBox Limited](https://www.g2.com/sellers/logonbox-limited) - **Year Founded:** 2011 - **HQ Location:** Nottingham, GB - **Twitter:** @LogonBox (573 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/logonbox (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of LogonBox SSPR? **"[Password Self Service and Single Sign-on Hits the Mark](https://www.g2.com/survey_responses/logonbox-sspr-review-1638034)"** **Rating:** 5.0/5.0 stars *— Shahid Z.* [Read full review](https://www.g2.com/survey_responses/logonbox-sspr-review-1638034) --- #### What Are G2 Users Discussing About LogonBox SSPR? - [What is LogonBox used for?](https://www.g2.com/discussions/logonbox-what-is-logonbox-used-for) - 1 comment - [What is LogonBox used for?](https://www.g2.com/discussions/what-is-logonbox-used-for) ## What Is Self-Service Password Reset (SSPR) Tools? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Self-Service Password Reset (SSPR) Tools? - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) --- ## How Do You Choose the Right Self-Service Password Reset (SSPR) Tools? ### What You Should Know About Self-Service Password Reset (SSPR) ### What is self-service password reset software? Self-service password reset software solutions help users reset their passwords without the need for a help desk or administrator intervention. Users can manage password related issues on their own, which significantly reduces workload on the IT support staff. SSPR improves the user experience, supports IT teams, and improves the password management process.  ### What are the common features of self-service password reset software? A self-service password reset tool comes with several key features, such as: - **Multi-factor authentication (MFA):** [Multi-factor authentication](https://www.g2.com/glossary/multi-factor-authentication-definition) requires a two or more step authentication process to enhance safety and security while logging in. Self-service password reset tools often come with multi-factor authentication features that help add an extra layer of security. - **User authentication:** Before a password is reset, the user must prove their identity through various methods such as SMS verification, email verification, or a security question response. - **Integration with directory services:** If the self-service password reset tool can integrate with directory services such as active directory or [identity and access management solutions](https://www.g2.com/categories/identity-and-access-management-iam), it helps synchronize passwords across different systems where user credentials are stored. - **Administrative policy enforcement:** These solutions guarantee that every new password meets the organization's standards and password policies in terms of complexity, number of characters used, or other relevant attributes. Users also have the ability to reset their passwords and unlock their accounts if they get logged out. - **Straightforward usability:** Self-service password reset software solutions come with user-friendly interfaces and [single sign-on](https://www.g2.com/articles/what-is-single-sign-on) options to enhance accessibility through various devices, including computers and mobile phones. - **Notification and alerts:** SSPR software sends out notifications to users in case their  passwords need to be updated, for successful password resets, or after multiple failed login attempts. - **Automated password sync:** Some software solutions may require periodic password resets and offer automated sync options across various devices or accounts.  ### Types of SSPR  As a concept, SSPR is singular. There are, however, a variety of SSPR applications, including: - **Multi-factor authentication** relies on multiple independent credentials for user verification – something users know (e.g., a PIN), something users have (e.g., a smartphone or hardware token), and something users are (biometrics). It adds extra layers of security by requiring more than one method of authentication. - **Security questions** asks users personal questions that they answered during their enrollment process. This method's security is usually considered weaker because it’s easy to guess answers or find them through online social engineering. - **Preference-based authentication** is a fluid form of authentication that allows users to choose their preferred authentication method from a set of options provided by the system. It caters to personal familiarity and convenience while maintaining security. - **Email or phone-based resets** send password reset links or codes to registered email addresses or mobile phones. Clicking the link or entering the code (often sent via SMS) lets users proceed with password resetting. - [Two-factor authentication (2FA)](https://www.g2.com/glossary/two-factor-authentication-definition) ,a subset of MFA, requires two different authentication factors. - **“Access to platform for reset”** typically refers to a dedicated portal or interface within the system where users can conduct password resets. It may have enhanced security or perhaps track reset attempts. - **The vouching option** lets someone – typically within the same organization and with a certain level of trust – verify, or vouch for, the identity of a user who has forgotten their password., - **Role-based access control (RBAC) authorization** isn’t a pure SSPR method, but it can play a role in SSPR solutions. RBAC policies allow access to self-service features based on the roles or assigned permissions each user has. For example, only leadership roles can reset passwords for others or approve resets. ### Benefits of SSPR  SSPR benefits not only improve [cybersecurity](https://www.g2.com/glossary/cybersecurity-definition)by safeguarding sensitive data, but also allow end users to be self-sufficient. Some of the benefits offered by SSPR software are discussed below - **Improved user experience:** Due to 24/7 availability, users can reset their passwords anytime, anywhere, regardless of IT support hours. User-friendly interfaces facilitate convenience and a smooth password reset process. Users regain access quickly, minimizing downtime and thus providing an overall improved [user experience](https://www.g2.com/glossary/user-experience). - **Reduced IT burden:** Self-service password reset tools free up IT help desk personnel for critical tasks by empowering users to handle the password reset process by themselves. - **Enhanced security:** Due to features such as cloud-based security and multi-factor authentication, SSPR enforces enhanced security practices. Users are often required to set complex passwords or go through an extra layer of security during reset protocol. These software tools also help reduce the likelihood of falling victim to phishing scams. - **Cost savings:** Fewer help desk calls translate to lower operational costs. By paring down  the process and reducing the load on IT infrastructure, SSPR software cuts down on expenses. - **Less downtime:** Since end users are able to regain access to their accounts quickly, there‘s not as much downtime. This reduces any productivity loss that may be caused by waiting for IT to fix the issues. - **Password synchronization:** Password synchronization means end users have fewer passwords to remember across multiple systems. Password changes are synchronized across platforms, applications, and devices for easy password management. - **Regulatory compliance:** Several security regulations require strict control on identity governance and authentication processes. Self-service reset password management complies with these regulations and implements password policies.  ### Cost of SSPR  The cost of SSPR depends  on individual service providers. Oftentimes, vendors in the security space offer consultations to help buyers customize options with their products as best as possible. Some factors affecting the cost of SSPR are as follows.  - **Organization size:** Many SSPR vendors base their pricing on the number of user accounts using their services. Larger organizations can usually expect volume discounts. - **Deployment model:** The cost can also depend on whether the software is deployed on-premises or hosted in the cloud. Cloud solutions may offer a subscription model based on monthly or annual payments, while on-premises solutions might involve higher initial costs for software licenses and hardware. - **Features and capabilities:** Basic SSPR solutions with simple password reset functionality are less expensive than more comprehensive identity management solutions that include SSPR as a component. - **Level of customization:** Custom features or integrations with existing systems and applications increase costs. - **Support and maintenance:** Some vendors offer different levels of support at different price points, from basic email coverage to 24/7 phone support. Maintenance costs for updates and patches may also be a consideration. - **Compliance requirements:** Additional security features to meet specific industry regulations or standards add to the cost. - **Training:** Educational sessions for staff may incur charges. Typical pricing models for SSPR might include: - **Per-user licensing.** A fee is charged for each user on a monthly or annual basis. - **Tiered pricing.** Prices are set in tiers based on the number of users, with each tier offering incrementally more value and/or capacity. - **Flat fee.** Some vendors offer a flat fee for unlimited usage within the organization. - **Freemium:** A basic version of the software is provided for free, with additional features or capabilities available for a fee. For precise pricing information, it's best to contact multiple SSPR vendors, explain your requirements, and request detailed quotes that take into account all the potential costs associated with implementing and maintaining their setup. ### Software and services related to self-service password reset software Software and services related to SSPR and identity verification can include the following items. - [Password managers](https://www.g2.com/categories/password-manager) are software applications designed to store and manage online credentials. Usually, the passwords are kept in an encrypted database and protected by a master password or key, which is the only one users need to remember. Password managers  protect personal data by securing and strengthening passwords; they can be used to share, randomize, mandate, and monitor changes. - [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) helps verify  user identity without requiring them to enter a password. It’s a type of multi-factor authentication that relies on other factors such as biometrics, hardware security keys, SMS, or email verification. This method may improve the overall end-user experience. - [Password policy enforcement solutions](https://www.g2.com/categories/password-policy-enforcement) is a security measure that dictates how complex passwords should be, along with the frequency of change within an organization. It prevents unauthorized access by ensuring that strong passwords are created frequently. IT admin can use these tools to prevent users from creating weak passwords, thereby reducing cyber risks and attacks. ### Challenges with SSPR End-user adoption greatly affects how well any SSPR product works for buyers. Some common challenges of SSPR include the factors listed here. - **User adoption and training:** One of the main challenges that comes with a self-service password reset tool is getting users to enroll in the service and training them about how to use it. If users aren’t receptive to properly adopting the software, it limits its usefulness. - **Verification method limitations:** The effectiveness of SSPR may partially depend on the verification methods used. If the methods are simple, they’re simple to bypass. - **Account lockout risks:** There is a risk of accidental lockouts if users incorrectly enter their password multiple times. This causes frustration and additional help desk calls. - **Complex implementation:** Integration of SSPR with your existing systems and ensuring compatibility across platforms can complicate initial steps and require IT support. - **Maintenance:** SSPR platforms need to be updated at regular intervals. Like most  solutions, they call for ongoing maintenance to ensure effective functioning and security. - **Mobile and remote access:** With users working remote and in hybrid models, SSPR software solutions demand easy access, user friendliness, and compatibility with mobile devices for remote access.  ### How to choose a self-service password reset tool Communicating the importance of password security, providing adequate resources, and ensuring users are supported throughout the transition push the effective rollout of SSPR. When choosing a self-service password reset software, the following steps can help you make an informed decision. #### Assess vendor support for implementation planning Evaluate SSPR software vendors based on their reputation for supporting clients during the initial phase. Make sure your selected vendor gives you a clear implementation roadmap and helps create a realistic timeline to match organizational needs.  #### Look for training material before the implementation deadline The SSPR software should come with user-friendly training materials to educate your end-users. Seek out vendors that offer guides, video tutorials, FAQs, and webinars. Review the available resources to determine if they will be sufficient and accessible for your users. #### Select software with flexible options to fit your needs Choose an SSPR tool that supports various registration models, from optional to mandatory. Consider platforms that let you remind users to register. You could even enforce registration upon certain conditions, like at the next login or after a set date. #### Ensure reporting capabilities Your chosen SSPR should have complete reporting tools to track registration progress and end-user engagement. These reports can be vital for understanding adoption rates and identifying areas where additional user education may be needed. #### Consider integration with current software Find out how well the SSPR software performs with your existing user security awareness programs or active directory. Some SSPR solutions offer additional modules for broader security training. #### Review policy enforcement features  Your chosen software should have policy settings that enforce or strongly encourage registration, such as not allowing password resets for non-enrolled users. The SSPR software should also align with and support your security and password policies. ### SSPR trends - **Increase in biometric authentication methods:** As technology advances, facial recognition, fingerprints, voice recognition, and other[biometric authentication software](https://www.g2.com/categories/biometric-authentication)are likely to become more common. While the fingerprint biometric technology remains popular, there will be an increase in MFA that asks for a combination of bio measurements. - **Passwordless authentication:** The move towards [passwordless authentication](https://www.g2.com/glossary/passwordless-authentication-definition), where users authenticate through methods such as push notifications, security keys, or biometric identifiers, might reduce reliance on traditional password reset systems. _Researched and written by_ [_Brandon Summers-Miller_](https://research.g2.com/insights/author/brandon-summers-miller) ___Reviewed and edited by_ [_Aisha West _](https://learn.g2.com/author/aisha-west) --- ## What Are the Most Common Questions About Self-Service Password Reset (SSPR) Tools? *AI-generated · Last updated: June 3, 2026* ### Best practices for implementing secure self-service password reset in enterprise environments to support growing teams According to verified users, strong SSPR rollouts work best when teams tie password recovery to existing identity systems, use layered verification such as MFA or segment-based authentication, and plan enrollment carefully before broad adoption. Reviews also point to the importance of clear workflows for approvals, support handoffs, and remote recovery so employees can reset credentials without creating new helpdesk bottlenecks. In larger environments, buyers should also look for tools that handle different user groups, multiple directories, and localized experiences. Several reviewers mention that setup, reporting, and admin usability matter because those details affect long-term maintainability as the user base grows. ### Compliance and audit trail requirements for self-service password reset implementations before signing a long-term vendor contract According to verified users, compliance-focused buyers should look for structured reset workflows, clear logging, and evidence that password recovery activity can be reviewed after the fact. Recent reviews repeatedly connect audit readiness with approval steps, identity verification controls, and reliable records that support regulated environments. Buyers also mention that native reporting depth can be a deciding factor, since some teams still need to process audit data externally to meet internal standards. For organizations with strict oversight, products that support different authentication paths by user group and provide traceable, repeatable recovery processes appear especially valuable. Admin clarity also matters because scattered settings can slow audits and onboarding for IT staff. ### Security risks and unauthorized access concerns with self-service password reset before signing a long-term vendor contract According to verified users, the biggest concerns center on weak identity verification, overly broad reset policies, and inconsistent controls across user groups. Reviews suggest buyers should pay close attention to MFA options, fraud-resistant verification methods, approval workflows, and how well the tool supports remote users without making the helpdesk a social engineering target. Several reviewers also highlight the value of integrating with core identity systems so access changes and password recovery stay controlled within existing security processes. At the same time, some feedback shows that complexity can introduce risk if configuration is hard to manage, reporting is limited, or admins need too much custom work to maintain secure policies over time. ### What are the most important features in self service password reset software According to verified users, the most important features in self service password reset software are secure identity verification, flexible authentication flows, and dependable directory integration. Recent reviews repeatedly mention MFA, remote password reset, support for Active Directory and other user repositories, and workflows that reduce helpdesk involvement without weakening control. Buyers also value role- or group-based policy options, because different users often need different verification requirements. Strong reporting and audit visibility come up often as well, especially in regulated environments. Ease of deployment matters, but reviewers also point out that admin usability, enrollment experience, and localization can shape adoption and long-term success just as much as core reset functionality. ### How does Self-Service Password Reset (SSPR) Tools integrate with Active Directory According to verified users, SSPR tools often integrate with Active Directory to let employees reset credentials directly while keeping account changes tied to existing identity infrastructure. Recent reviews describe AD integration as a major buying factor because it helps automate password recovery, reduce service desk volume, and support broader user lifecycle processes. Some products are also used alongside Entra, SAP, Google groups, OpenLDAP, or other connected systems, which matters for organizations managing multiple repositories. Buyers should still evaluate how easy the integration is to configure and maintain, since some reviewers note that admin complexity, installer issues, or fragmented settings can make long-term management harder than the initial reset experience suggests.