iGrafx provided a great ability to easily capture our process information and also visually understand the impacting or impacted resources. Because it is displayed graphically and with clear visibility of who is responsible for what, it was quickly adopted by all levels of the organization. Review collected by and hosted on G2.com.

iGrafx provides reporting on relationship data in the system. It would be great if we could more easily drill down into the reports to get more specific details on metrics. Review collected by and hosted on G2.com.

It is a great tool for end user and easy to access. Even a beginner can use it without any guidance. Compared to other tools in the market which is used for process mapping, this one is a very good and best tool in the market. User-friendly tool for BPM workers. Review collected by and hosted on G2.com.

1st time license for Igrafx is a great risk and while using it via shared license it is very difficult to save and open file to reuse the existing file. Review collected by and hosted on G2.com.

Very easy to navigate, create, and document. Review collected by and hosted on G2.com.

At first the amount of features seemed overwhelming. Lots to remember to get a good picture of your own organization. Review collected by and hosted on G2.com.

iGrafx provides a succinct and easy way to capture and document process relationships. This provides a clear view of ownership and a method for understanding impacts of change and the appropriate communication paths. Review collected by and hosted on G2.com.

We have not encountered anything. They are continually updating the tool to provide functionality. Review collected by and hosted on G2.com.

We needed a tool to identify risks within our process. The iGrafx platform provided a simple and easy way to define our catalog and clearly note which processes that risk would appear and if we had controls in place to offset that impact. Review collected by and hosted on G2.com.

We have not encountered any issues as of yet with iGrafx Review collected by and hosted on G2.com.

There are lots of options provided in this tool, compared to other mapping tools iGrafx provides Template categories like Process, Value Stream Mapping, Lean Sigma Tools. Mapping template provides various alternatives which is much easier. Navigation for this tool is way ahead that other mapping tools. Review collected by and hosted on G2.com.

Even though there are lots of technological advancements in Tech industry taking place. Igrafx could be updated in terms of automation, Optical character reorganization and voice recognition to compete industry tools. Review collected by and hosted on G2.com.

iGrafx is one of the best Business Process Management tool in the industry which helps to design the flow of a process and identify/map all risks, controls, gaps, opportunities, etc., related to the process steps The best thing about iGrafx is the out can be exported as a PDF as well. It also helps in doing a value stream mapping which will help identifying and eliminating wastes and enhance the delivery. Review collected by and hosted on G2.com.

It will be a great tool if we have additional keyboard shortcut options enabled which minimizes the use of mouse clicks Review collected by and hosted on G2.com.

IGrafx is the best tool for understanding process flow. Unless, normal flow chart, iGrafx tool provides different boxes for better understanding. Apart from decision boxes it also provides gateways, Instead of explaining the scenarios the gateways depict the exact scenarios. The predefined boxes, Sub process process with linking facility helps the user to understand the process in a easy way. Review collected by and hosted on G2.com.

Even though iGrafx provides the needful information, it can be improved by few changes by accepting the reviews from the users. Whenever the new box is inserted or copied it will update only in the middle of the page instead of having it in the exact location.This can be made userfriendly. Review collected by and hosted on G2.com.

iGrafx is a very useful mapping tool with almost all mapping options and is very useful for Business process modelling.All options and shapes used for mapping can be used and is an useful tool for business process mapping.

Has varied six sigma tools, VSM and customization of maps possible. Review collected by and hosted on G2.com.

Some shortcuts are not possible or not easy to operate. I would like a guide for options and a list of short cuts. If available please let me know.

But overall the toll is awesome and has no flaws. Review collected by and hosted on G2.com.

iGrafx is a nice tool to create workflow and charts diagrams like organizational charts. The software has many great features including the smart objects tool that I see essential in making diagrams. iGrafx is simple to use and editing previous charts is so easy without any issues. Review collected by and hosted on G2.com.

So far there is nothing I dislike but sometime I got some printing issues. Review collected by and hosted on G2.com.