Customer support is top-notch! The implementation of new features is smooth and very well handled. I use it daily to keep track of proposals and clients. Love the feature that alerts us whenever a new lead signs the contract. Review collected by and hosted on G2.com.

No glaring feature so far. There is definitely a learning curve when making proposals, but nothing a few practices couldn't improve. Review collected by and hosted on G2.com.

It automates proposals, payments, and engagement letters in one platform, saving me time and ensuring everything stays professional and compliant. As a solo practitioner, I especially appreciate how it improves cash flow by getting client buy-in upfront, and I am no longer chasing my clients for payments. Ignition does all this for me. It's like having an extra admin person in my office without having to hire and train. Review collected by and hosted on G2.com.

For solo practitioners or small firms, Ignition’s cost can feel steep, especially if they’re not using all the features or managing a large client base. Review collected by and hosted on G2.com.

This tool is so great and seamless with the rest of my business set up that it feels like I've been using it forever. It is really easy to use, the people who work at Ignition are super helpful and it works really well. It was easy to set up and I can create a proposal for a client in less than 5 minutes. Review collected by and hosted on G2.com.

Not much to dislike to be honest! Like all tools - could be cheaper. Review collected by and hosted on G2.com.

At our agency, we've tried various platforms for payments, proposals, and client services, but after working with Ignition, we truly feel it's the perfect fit for us. It's easy to use, streamlines our quoting process, and makes client interactions much more efficient. I highly recommend it to any business looking to simplify and elevate their workflow.

BTW, the customer service is top notch, our account replies within a day to any inquiries our team has. Review collected by and hosted on G2.com.

The cost of using it and commitions is a little bit hight Review collected by and hosted on G2.com.

Ignition has completely transformed how we onboard clients and manage revenue. The ability for clients to view and sign agreements from their phone makes the process fast, professional, and seamless. It’s saved us time, improved the client experience, and made cash flow more predictable. Everything feels integrated and easy Review collected by and hosted on G2.com.

There’s a bit of a learning curve at the beginning, especially when setting up templates and there are some limitations here (the team are working on them though). Once it’s dialed in, though, it runs smoothly. Some customization options could be more flexible - but overall, it’s a solid platform that keeps improving. Review collected by and hosted on G2.com.

Ignition has transformed our firm's financial health through its robust prepayment system, significantly improving our cash flow. The platform's user interface is exceptionally clear and intuitive, resulting in minimal client confusion - we see questions from less than 0.5% of our clients. One standout feature is the ability to preview the client's view of proposals, ensuring a seamless quality controlled client experience. The platform's commitment to thoughtful, incremental improvements demonstrates their understanding of professional service firms' needs and their commitment to cater to the needs of their clients. Review collected by and hosted on G2.com.

The main limitations are the current lack of integration with essential CRM and project management software like CCH (though this is reportedly in development) and the inability to customize client numbers to align with our other software systems. There is also a considerable learning curve to master all the platform's features and capabilities. While Ignition takes a measured approach to implementing changes, which we appreciate, it can take time to utilize all aspects of the system entirely. However, these minor drawbacks are outweighed by the overall value the platform has provided during our four years of use. Review collected by and hosted on G2.com.

It integrates perfectly with Xero, looks professional, and saves us heaps of time. Support is excellent too. Highly recommend for any accounting practice! Review collected by and hosted on G2.com.

nothing as such noteworthy, just a bit pricier Review collected by and hosted on G2.com.

I can send proposals (with automatic reminders sent to prospective clients), set up automatic invoices, be notified when payment methods fail or will expire, and export helpful information. Ignition integrates with Quickbooks Online, as well. Ignition has become basically our entire AR arm. We rely on it, and it basically runs in the background every day. Review collected by and hosted on G2.com.

They work to improve the platform almost constantly, and I am not a huge fan of change...but some of the changes that they have made are HUGELY helpful (processing fee collection, etc). Review collected by and hosted on G2.com.

It's easy to use and takes away stress from me. Review collected by and hosted on G2.com.

I have not learned everything I need to know. Review collected by and hosted on G2.com.

Ignition makes it easy for us to set up our most common services and initiate a proposal for our clients. When they see it and hear from us via our video from within the proposal, it reduces the time to acceptance... and of course having clients accept and pay at the same time means we have no delay in collecting.

The ability to customise, template, change payment terms all at the click of a button keeps our business flexible enough to accommodate the cash flow needs of our clients. Review collected by and hosted on G2.com.

I wish we could apply multiple templates. For example, if I set up a group of services, it would be good if I could add another group of services without having to add them one by one. Review collected by and hosted on G2.com.