TL
Tim L.
"Customizable and Easy to Use, Needs Better CRM Integration"
5/5
What do you like best about Ignition?

I appreciate Ignition's modular design and how easy it is to make changes. It's particularly beneficial when I'm sending out contracts to potential clients because I can customize each contract to suit the client's individual needs seamlessly. Additionally, the initial setup of Ignition was very easy, which allowed me to start using it without any hassles. These aspects make Ignition a valuable tool in my workflow. My positive experience with Ignition is reflected in my willingness to highly recommend it to others, as shown by the fact that I would rate it a ten in terms of likelihood to recommend. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

CRM integration. Review collected by and hosted on G2.com.

Joseph G.
JG
Joseph G.
Senior Manager Business Development
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Outstanding Customer Service"
5/5
What do you like best about Ignition?

The website is very user friendly, and the customer service is absolutely first rate. I can generate proposals in a couple of minutes that used to take considerably longer. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

I have not run into any issues yet. No problems here. Review collected by and hosted on G2.com.

Prokeep A.
PA
Prokeep A.
Bookkeeping
Small-Business (50 or fewer emp.)
"Streamlined Proposals and Automated Payments That Just Work"
5/5
What do you like best about Ignition?

feature to send proposal, take automated money, & charge for adhoc Review collected by and hosted on G2.com.

What do you dislike about Ignition?

the charges were really high. Limited option due to high charges Review collected by and hosted on G2.com.

Trayde M.
TM
Trayde M.
Director
Small-Business (50 or fewer emp.)
"Boosts Billing Efficiency but Pricing Concerns"
3.5/5
What do you like best about Ignition?

I really like Ignition's attention to detail, which stands out for me. The usability and the modern appeal of the software help my firm easily identify issues in our proposals. I also appreciate the great integration with Xero, which enhances the overall functionality. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

The pricing makes it hard to use. The monthly subscription is significant, and their own payment methods are more than the going average for competitors. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Owner, Senior Bookkeeper
Small-Business (50 or fewer emp.)
"Ignition Saves Time and Money"
5/5
What do you like best about Ignition?

Ignition has streamlined my proposals and A/R. This has saved me so much time! It has also saved me money on my processing fees.

Implementation was 10/10. My rep, Richard, was amazing and I can still reach out to him if I have questions. He really made sure to walk me through all of the software so I understood it and could use all the features available. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

There are a few quirks to learn but nothing that I dislike Review collected by and hosted on G2.com.

Corbin H.
CH
Corbin H.
Partner
"Enhances Proposal Workflow, Needs Better Data Access"
4/5
What do you like best about Ignition?

I like Ignition because of its usability and the way it integrates with other tools. It integrates smoothly with our CRM, making it easy to click through from the client's side. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

It's harder to track data. The level of data they have or give us access to is fairly limited. Review collected by and hosted on G2.com.

NB
Nadia B.
Practice administrator
Small-Business (50 or fewer emp.)
"Exceptional product and I can't wait for the latest features that are about to be released."
5/5
What do you like best about Ignition?

Creating the proposals are easy, and the syncing of client data is Great.

The fact that I can save my templates/proposal, duplicate etc, makes it very user friendly.

I absolutely love using the product. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

I would like the approval function to be made available on all packages.

Payments are not available in my country, so at least other perks would be nice without having to pay that extra or upgrade the package.

If a proposal is created, and the service library was updated subsequently, I would like a notification that the proposal is not linked to the updated version of the service library. Review collected by and hosted on G2.com.

Arta G.
AG
Arta G.
Accountant
Small-Business (50 or fewer emp.)
"Good tool to track contracts"
5/5
What do you like best about Ignition?

What I like best about Ignition is how it streamlines client engagement and billing into one efficient platform. It eliminates the manual back-and-forth typically involved in sending proposals, collecting signatures, and setting up payments. I particularly appreciate the automated workflows — from onboarding to recurring billing — which save time, reduce errors, and ensure a smooth, professional client experience. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

I’m still fairly new to using Ignition, so I’m in the process of learning all its features. So far, I really like how it brings proposals, client onboarding, and payments into one place. If I had to mention something I find a bit challenging, it would be just getting used to the different sections and understanding how to fully customize the proposals. But I see that it’s a very capable tool, and I’m confident that with a bit more time and experience, I’ll be able to use it more effectively. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Highly Customizable and User-Friendly with Excellent Support"
4.5/5
What do you like best about Ignition?

It is very customizable and user friendly. Customer support is quick to answer questions. So far there has been no problems with syncing to other apps like Quickbooks Online. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

The only complaint at this point would be the inability to delete/write off invoices that have been sent. This causes a variance in reporting from Ignition to actual Accounts Receivables Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"A Game-Changer for Streamlining Client Engagement"
5/5
What do you like best about Ignition?

The Ignition App has been a fantastic addition to my workflow. What stands out most is how it consolidates and simplifies the entire engagement process—from onboarding to quoting and invoicing—all in one platform.

Before using Ignition, managing proposals, client agreements, and billing felt like juggling multiple tools and emails. Now, everything is centralized, saving me a significant amount of time and reducing the risk of errors or missed steps. The interface is clean and easy to navigate, and the automation features help ensure that nothing falls through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Ignition?

The current forms functionality is helpful, but it could be much more dynamic. For example, if a client indicates they have a company, it would be great if the form could automatically expand to ask entity-specific questions. More conditional logic and customization options would make the forms far more versatile and client-friendly. Review collected by and hosted on G2.com.