Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Taking Post Purchase/Customer Interaction to another level - LOVE IgnitePost"
5/5
What do you like best about IgnitePOST?

The more helpful aspects of IgnitePost are the easy to use back end interface and the people behind the tool. The back end tool is self explanatory, interactive, and exciting to use. In addition, Arian at IgnitePost answers questions day and night, and makes availability to help with anything you need. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

There isn't much to dislike about IgnitePost. If they don't have a function or ability, they work to add it and make sure you have everything you need to succeed. Review collected by and hosted on G2.com.

JC
Joseph C.
Small-Business (50 or fewer emp.)
"Fitplan Live"
5/5
What do you like best about IgnitePOST?

As someone who is not very technically oriented, I find Ignite Post easy to use and they make their technology very straightforward. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I dislike getting cards returned because the mailing list I provided was not current, this is actually better than an email because I can clean up the mailing list when cards get returned as undeliverable. Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Mid-Market (51-1000 emp.)
"Worked great for our sales team!"
5/5
What do you like best about IgnitePOST?

Much better than sending "yet another email"- esp for valuable B2B accounts. Great tool for our BDRs to prospect in existing accounts. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Didn't have addresses for many prospects so needed to manually track those down. Not sure if there is anything they can do to help that. Review collected by and hosted on G2.com.

CJ F.
CF
CJ F.
Co-Founder
Small-Business (50 or fewer emp.)
"An effective old school tactic done in a modern way."
4.5/5
What do you like best about IgnitePOST?

I love being able to integrate physical mail into our CRM flows and customers' journey. The fact that these touchpoints are "handwritten" makes it just over the top. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Automated mail is not an inexpensive channel, so some options are limited just because you have to be mindful of your return on investment. Review collected by and hosted on G2.com.

Jeremy L.
JL
Jeremy L.
Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple Idea, Well-Executed"
5/5
What do you like best about IgnitePOST?

Once I had everything set up, I didn't have to touch it. My customers receive thank you notes, which has been very well received. And I don't have to worry about writing them every time we make a sale. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Thus far, nothing. It's very good at what it does, but doesn't do anything else. Some may consider that a "bad" thing but I don't think it is. Review collected by and hosted on G2.com.

Josh C.
JC
Josh C.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"exactly as advertised"
5/5
What do you like best about IgnitePOST?

Product quality - the letters look great! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

It's hard to measure incrementality - we definitely see an overall boost in LTV, but we haven't done rigorous testing on a user level yet. Review collected by and hosted on G2.com.

Nathan B.
NB
Nathan B.
CEO, Co-Founder
Small-Business (50 or fewer emp.)
"Handwritten letters at scale! These things rock!"
5/5
What do you like best about IgnitePOST?

The automation capabilities! Once you’ve got it set up you can rest easy knowing your recipients will appreciate the touch point. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The setup was pretty easy but they just rolled out a new service where they do everything for you which I would have liked but it wasn’t available yet. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Super effective way to personalize event follow up at scale!"
5/5
What do you like best about IgnitePOST?

We have incorporated IgnitePost into our hosted event strategy as a way to send a personalized thank you note to all attendees at scale. The platform is super easy to use - I was able to setup a campaign to 1000+ people in less than 10 minutes. IgnitePost's customer service is also excellent - Arian is always available to help with any questions we have. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Would be great to have additional options for paper type, front of card, etc. Review collected by and hosted on G2.com.

Presley K.
PK
Presley K.
Small-Business (50 or fewer emp.)
"Cards for Grandma"
4.5/5
What do you like best about IgnitePOST?

Customer service was outstanding, they work with you throughout the entire process. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Could offer more card varieties and layouts but I hear that's coming. Review collected by and hosted on G2.com.

Nicole W.
NW
Nicole W.
Small-Business (50 or fewer emp.)
"IgnitePost helped us generate a high response rate in our B2B leads"
5/5
What do you like best about IgnitePOST?

Simple to use and effective at reaching leads Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Given that we're now WFH, it's harder to use direct mailers to offices Review collected by and hosted on G2.com.