Kassondra R.
KR
Kassondra R.
Partner Success Coordinator
Small-Business (50 or fewer emp.)
"Great Service - Great Product!"
5/5
What do you like best about IgnitePOST?

IgnitePost is a fabulous way to connect with our customers in a personal way. The handwritten styles and envelopes really create a special moment for the customer. We are very happy with the service we received and the help with onboarding. This is an easy to use product and will be easily scalable. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

We would like to see more options for types of paper but other than that happy with the product! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Making the Personal Touch Incredibly Easy!"
5/5
What do you like best about IgnitePOST?

Tech is mind-blowingly cool. Robots that hand-write cards for you?! Come on.

It can also integrate with CRMs and tools like Zapier to pull off a smooth automated process, which is huge if you're trying to scale this function. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing so far - so easy to use. Maybe more in-app design abilities, but it was easy just to design the cover in Canva and upload it to the template in IgnitePost. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Love using Ignite Post for quick and easy thoughtfulness!"
4.5/5
What do you like best about IgnitePOST?

I like that Ignite Post is such a great company that cares about their consumers and the people/community that the consumers are utilizing IgnitePost for. Its really simple to use and customer service is great. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Paper/envelope options expansion would be great. No biggue though. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Our product success rate has improved since we begun using IgnitePost!"
5/5
What do you like best about IgnitePOST?

IgnitePost offers an integration that allows our business to send letters on behalf of our customers with one touch of a button. Being able to vary the handwriting style has helped us tremendously which in turn improved our product success rate. Arian and Leo have been super helpful and accommodating to meet our business needs. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The only thing to mention is the manual work that goes into sending bulk letters. With our unique case, the work can be tedious, but it's not a huge deal! With the integration, there is no other manual work involved so there's no true dislike. Review collected by and hosted on G2.com.

Carla C.
CC
Carla C.
Small-Business (50 or fewer emp.)
"Great service and awesome results"
5/5
What do you like best about IgnitePOST?

Really love the intentionality that the IgnitePost cards present to customers. It really connects with people in an awesome way and we have heard such great responses from those we sent the cards to. This is definitely something we will be implementing in the large scale across our business! Also the customer support is very helpful with setting up automated and customized notes to go out for specific customer segments. Highly recommend this service to anyone who wants to increase the professionalism of their business or service. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

There is not much I dislike, I suppose it could be nice to have more features within IgnitePost without having to source outside webpages but it doesn't really bother me. Review collected by and hosted on G2.com.

Jack M.
JM
Jack M.
Small-Business (50 or fewer emp.)
"Tru Ignited"
5/5
What do you like best about IgnitePOST?

In our business as a startup, it is extremely important that we are as efficient as possible with our time and capital. IgnitePost is perfect because it delivered an automated personal touch to customer service and experience without us having to spend tens of thousands of dollars on an additional hire to deliver the same experience. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

IginitePost did not really have any limitations. I thought it was a great price for a great service. Review collected by and hosted on G2.com.

Manish S.
MS
Manish S.
Member
Small-Business (50 or fewer emp.)
"Incredible product"
4.5/5
What do you like best about IgnitePOST?

We're a small robotics based startup with a waiting list of customers for our product. While we build our product, we need to keep these customers engaged and updated on our progress. IgnitePost has been key to helping us keep these folks updated. We send out a newsletter once a month and use IgnitePost for the delivery. Our customers love the personal touch esque experience. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

We had some technical questions that took a couple days to turnaround. Not a big issue at all - they're a small nimble team and they're probably growing rapidly. Review collected by and hosted on G2.com.

JS
Jeremie S.
Small-Business (50 or fewer emp.)
"Managing Partner"
4.5/5
What do you like best about IgnitePOST?

Ease of use. IgnitePost was super convenient and easy to work with, the whole process was a positive experience. I also greatly appreciate how quickly the team responded and helped me with our custom needs. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing, I'm looking for additional ways to use their service. Review collected by and hosted on G2.com.

Brian M.
BM
Brian M.
Owner/Partner
Small-Business (50 or fewer emp.)
"The best way for your marketing to break through in the, 'COVID age' ☄️"
5/5
What do you like best about IgnitePOST?

Our marketing needed a jumpstart in the COVID age. Our emails weren't seeing any lift, so we decided to try hand-written emails. We liked the attribution best. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing particularly to dislike. The team is small, but they have a great product, which scales. This product can handle over 10K notes, no problem. Review collected by and hosted on G2.com.

Kevin L.
KL
Kevin L.
Small-Business (50 or fewer emp.)
"Helps me rise about the noise and personally connect with customers and prospects at scale."
5/5
What do you like best about IgnitePOST?

The technology behind it is amazing - these are actually my handwritten letters, but the robots do the work of putting pen to paper. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Character limits are helpful because they keep my message direct. However, they can be frustrating at times. Review collected by and hosted on G2.com.