Lucas D.
LD
Lucas D.
Marketing Director
Mid-Market (51-1000 emp.)
"Director of Marketing"
3.5/5
What do you like best about IgnitePOST?

IgnitePost provides amazing support with the service. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Not IgnitePost specific, but it is a challenge to find an address for prospects at larger organizations with multiple locations. Review collected by and hosted on G2.com.

AB
Andy B.
Director of Marketing and Ecommerce
Mid-Market (51-1000 emp.)
"Wonderful Handwritten Cards"
5/5
What do you like best about IgnitePOST?

Ignitepost has allowed our business to scale our handwritten cards across our customer base. These touchpoints are critical in our business. I also appreciate their willingness to utilize our card stock so that it remains fully branded. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing comes to mind that we dislike currently. We are hoping to utilize their service more. Review collected by and hosted on G2.com.

🤝Michael F.
🤝F
🤝Michael F.
CEO
Small-Business (50 or fewer emp.)
"We love IgnitePost"
5/5
What do you like best about IgnitePOST?

IgnitePost is an awesome partner to my business. They helped me solve my issue of consistent and relevant communication to our customers. And not only will our client relationships strengthen, but IgnitePost makes it quick and easy. IgnitePost helped me integrate our CRM with their services, and my customers are now guaranteed to receive a beautiful handwritten card with every interaction. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I liked all of my interactions and services provided by IgnitePost. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Superb Personalized Outreach"
5/5
What do you like best about IgnitePOST?

IgnitePost allows our business to connect with customers at scale on a personal level. We've seen numerous repeat customers tell us they appreciated the personal note. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

IgnitePost solves the problem we set out to solve. Nothing missing. Review collected by and hosted on G2.com.

Deven D.
DD
Deven D.
Owner
Small-Business (50 or fewer emp.)
"Recommended: IgnitePOST's hand-written card solution"
5/5
What do you like best about IgnitePOST?

IgnitePOST's team has gone above and beyond to help us create a unique experience for our customers that drives loyalty and community in a way we haven't been able to accomplish with email or SMS. Arian and Anda have taken the time to understand our needs and help us design solutions that delight our customers. The IgnitePOST integration with Klaviyo allows us to build very specific and targeted trigger rules so that our customers receive timely "hand-written" messages from the founder voice that bring them back to us as a brand again and again. If you're looking to set yourself apart and create loyalty via personal touch, IgnitePOST's hand-written mail solution is the best we have encountered. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

There isn't much to dislike about IgnitePOST at all. The only thing that is a challenge at all is fine-tuning the Klaviyo integration after initial setup, but even there, the team stepped in to assist and troubleshoot with us. Review collected by and hosted on G2.com.

Glenn W.
GW
Glenn W.
Owner
Mid-Market (51-1000 emp.)
"The best at handwritten for your sales process."
5/5
What do you like best about IgnitePOST?

We have used a few services like Ignitepost. No one else was able to sync with our zapier automations as well as being timely. These guys get our cards out in our sales process on time everytime! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

It has been set it and forget it. I have no current dislikes! Review collected by and hosted on G2.com.

Margaret M.
MM
Margaret M.
Enrolled Agent
Small-Business (50 or fewer emp.)
"Great service, even better product!"
5/5
What do you like best about IgnitePOST?

Working with Anda and her team was a great experience, and the response from our clients has been wonderful. So far, everyone has loved their personalized card, and as this is the only way we communicate with our clients outside of business-related issues, I think it's been a roaring success! Thank you so much! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The cost was probably slightly higher in actual dollars than it would have been if we'd used preprinted cards, as we've done in every prior year, but the amount of time saved in processing and sending the cards more than covered the extra cost, and I think the client response has been better. Review collected by and hosted on G2.com.

Ruth R.
RR
Ruth R.
Executive Assistant
Small-Business (50 or fewer emp.)
"A different customer experience"
5/5
What do you like best about IgnitePOST?

Great team and real clarity about cost, process, etc. The ability to send a personal touch to clients should help set us apart from our competitors. I look forward to seeing the results of our first campaign. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing to dislike. No issues, and a smooth process. Review collected by and hosted on G2.com.

Alexandria G.
AG
Alexandria G.
Owner
Mid-Market (51-1000 emp.)
"10/10 all around from product quality to service"
5/5
What do you like best about IgnitePOST?

The IgnitePost team culture and personality is what I like most. A product can be as amazing as theirs, but sometimes not have the service and great experience behind it - but with IgnitePost, you have a great product and you are dealing with friendly, helpful, intelligent, kind humans! There is no price you can put on that. Their ongoing, open communication and reliable availability is also hugely appreciated. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

We never got to meet the team in person because of COVID, but zoom meetings made us feel connected which helped! If we were able to meet and have everything installed/set up by the IgnitePost team and have an in person meeting, that would have been great. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Very useful way of sharing information and feedback"
5/5
What do you like best about IgnitePOST?

Handwritten notes much more personal than emails

Seem to have higher response rate

Caring company with great back up support

Easy to use interface

Competitively priced Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Lack of companies in our sector who actually use the software on a day to day basis but great tool used internally to share information and ask for feedback. Review collected by and hosted on G2.com.