Monia M.
MM
Monia M.
Small-Business (50 or fewer emp.)
"Great support and introduction"
4.5/5
What do you like best about IgnitePOST?

IgnitePost's knowledgeable team was extremely helpful in better understanding our business, showing a lot of interest in supporting our success. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

If they were able to show us more examples of what people in our industry did. Review collected by and hosted on G2.com.

Veronica E.
VE
Veronica E.
Realtor
Small-Business (50 or fewer emp.)
"Very intuitive system and excellent customer service"
5/5
What do you like best about IgnitePOST?

Their product is excellent, their system is easy to use, and their customer support uses real live people. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I did not like being charged for onboard, but did find the time spent helpful. Review collected by and hosted on G2.com.

Kerr T.
KT
Kerr T.
Small-Business (50 or fewer emp.)
"Great service. Quick response always. Nice look and feel."
5/5
What do you like best about IgnitePOST?

The overall service and quick turn around time Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I don't have any problems and therefore can't answer that. Review collected by and hosted on G2.com.

Shari A.
SA
Shari A.
Director of Operations
Small-Business (50 or fewer emp.)
"Great, friendly staff"
4.5/5
What do you like best about IgnitePOST?

The staff has been very helpful and kind in helping me set up the campaign. Haven't sent out the campaign yet, so cannot report on that yet, but I feel confident that their staff will provide me with the support I need to create a successful campaign and to resolve any issues that come up. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Figuring out how to make things flow between Klaviyo and Ignite Post has certainly been a learning curve, but so far Arian has been very helpful with that whole process. Review collected by and hosted on G2.com.

SD
Shelly D.
Director of Marketing and Membership
Small-Business (50 or fewer emp.)
"Amazing technology to make marketing more personal"
5/5
What do you like best about IgnitePOST?

IgnitePost is fantastic. Previously, we spent hours each month sending handwritten cards to our members and prospective members. We knew we could print and email them but wanted the personal touch of a handwritten card. IgnitePost produces a card written with a real pen, using handwritten styles and even imperfections you would expect in a human's handwriting. This saves us a tremendous amount of time each month and even allows us to reach more members with this personal touch. When we were writing these by hand, it was easy to fall behind. Now, our cards arrive in a timely manner, welcoming new members to our society within a week or so of them joining - whereas before we would sometimes be a month or two behind.

IgnitePost also integrates with Salesforce and other CRMs so that you can automate the entire process. Now, when a new member is added to our database, a workflow is automatically triggered that will select the right message and the right card and get it mailed.

The idea is genius, the technology is incredible and the team is amazing. When we use an outside platform or service, we usually refer to that organization as our partner. But often, we feel like a customer. The team at IgnitePost absolutely treats you like a partner. They are incredibly responsive and dedicated to helping you make the most of the platform. They go out of their way to problem-solve and help you be successful. And if there's something you'd like to see added to the product, they are open to suggestions.

I cannot say enough good about IgnitePost and how happy we are to have them as our partner. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

There really are no downsides. I would like to see the ability to export a list of contacts to whom you've sent cards. While that isn't built into the product, when I asked the support team if it was possible to do it, they delivered the report to me within minutes. So - no downside. If there's something you need that you can't do with the platform - the Support team is extremely responsive and will figure out a way to deliver. Review collected by and hosted on G2.com.

KB
Kat B.
Director of Business Development
Small-Business (50 or fewer emp.)
"A wonderful personal touch in marketing!"
5/5
What do you like best about IgnitePOST?

The IgnitePost team has been great with us from the beginning. Calls, demos, follow-ups, setup, and ongoing support have been beneficial to our team's success with this product. We are all so overstimulated with electronic communication that sometimes, that handwritten card in the mail just breaks up the attention of your clients, partners and prospects. The IP system is straightforward and has multiple ways of processing cards and various packages to choose from, and when you run into an issue, the support team is always helpful. Thanks, IgnitePost! I've already recommended your services to other business owners! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

So far, I have had a very positive experience and have nothing that needs addressing. If the system could allow for multiple contact lists to be used on the same campaign, that would be fabulous, but the workaround is simple enough. Review collected by and hosted on G2.com.

Clark N.
CN
Clark N.
Founder & Caffeinated Executive Officer
Small-Business (50 or fewer emp.)
"IgnitePOST moves quickly, is versatile, and provides a great product/service!"
5/5
What do you like best about IgnitePOST?

They are flexible. We use them for various amount of handwriting jobs, and they can typically accommodate. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

From some of the work we've done together (though I admit, I haven't seen their whole catalog or tried to improve), their competition impressed me more with the "handwriting" quality than IgnitePOST (read: "confusable" with a person writing). Review collected by and hosted on G2.com.

Andrew K.
AK
Andrew K.
Director Of Business Development
Small-Business (50 or fewer emp.)
"Effortless results and qualified leads"
5/5
What do you like best about IgnitePOST?

The support, creativity, and customizability are at the top of the list. The results are quite exceptional too. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Haven't found a dislike yet other than their persistence in scheduling an onboarding session -- which was rooted in my success and self-sufficiency. So I guess it was positive. Review collected by and hosted on G2.com.

Lilliana C.
LC
Lilliana C.
DOT Admin Support Specialist
Small-Business (50 or fewer emp.)
"Communicative and flexible!"
5/5
What do you like best about IgnitePOST?

Overall great product, even better service. The process has been seamless, easy and flexible. Very happy to have found IgnitePOST! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

So far, great experience! Nothing to note otherwise. Review collected by and hosted on G2.com.

Kari S.
KS
Kari S.
Head of Marketin
Small-Business (50 or fewer emp.)
"Outstanding Partners, Seamless Integration"
5/5
What do you like best about IgnitePOST?

As a business dealing with women who are post-mastectomy it is important for our customers to feel seen/heard and understood. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Ignite Post allows us to reach out to our customers in a way that is relevant and personal. The team there is outstanding and very knowledgeable. Review collected by and hosted on G2.com.