Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"IgnitePOST is SUPERB!"
5/5
What do you like best about IgnitePOST?

I like how involved the staff is when needing to place an order. They will take the time to go through all of the necessary steps with you to ensure you're completing your campaign correctly. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

There is nothing I dislike about IgnitePOST. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A great post-purchase offline marketing company"
5/5
What do you like best about IgnitePOST?

It was simple and easy to create a customized mailer to our VIP audience an get them to come to back to our website. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

nothing, everything was easy to use and the CS was great Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy personalization for member engagement"
5/5
What do you like best about IgnitePOST?

Great customer service and a personal product. I've used them at two organizations, and the onboarding has been seamless both times. It's easy to upload and personalize our monthly notes, and we get a great response from our members. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

We haven't found any issues using this service. Review collected by and hosted on G2.com.

JH
Joy H.
VP Customer Retention and Subscriber Growth
Small-Business (50 or fewer emp.)
"Amazing tool with huge impact"
5/5
What do you like best about IgnitePOST?

Easy to use, extremely helpful and supportive team Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

Nothing - i highly recommend this tool to anyone looking to automate personalized notecards! Review collected by and hosted on G2.com.

Collin H.
CH
Collin H.
Freelance Voice Actor
Small-Business (50 or fewer emp.)
"GREAT IDEA"
5/5
What do you like best about IgnitePOST?

I'm a Voice actor and do self marketing. The ability to send a card quickly to a potential client they could possibly bring them into me is an amazing time saving tool plus my hand riding is atrocious. Everybody likes to get real mail. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The on boarding fee took me by surpise.. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Very efficient and a kind team!"
4.5/5
What do you like best about IgnitePOST?

Their team was incredibly kind and helpful and this process saved us so much time! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I wish I could see previews of my letters before they are sent when using a bulk upload template so I could see how they would look. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Incredible quality product, incredible customer support"
4.5/5
What do you like best about IgnitePOST?

I was lucky enough to have Anda as my contact through the prospecting process. My company was evaluating options for a handwritten note service and interviewed 5 different companies as potential options.

From a product perspective: There are a few services that use robots like Ignite does, but many just print a "handwritten" font on paper. The price difference is marginal when you consider the effect of authenticity. Some services had the same or similar offerings, and some beat Ignite on price. The differentiator here was the customer support.

The fact is that Ignite has the best quality, followup, and support by far. The other services barely followed up with me, and I had very little confidence that they'd be able to help if anything went wrong on our end. Anda was quick, responsive, and wildly helpful. From the start, she sent over really valuable assets in the form of case studies, and she was incredibly knowledgable and professional. Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

We weren't excited about a $199 activation fee. That said, the explanation of this fee is to provide a live onboarding process to set us up for success Review collected by and hosted on G2.com.

Paul Z.
PZ
Paul Z.
President
Small-Business (50 or fewer emp.)
"Easy Peasy"
5/5
What do you like best about IgnitePOST?

Very easy to use . Great communication throughout the process . Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The only slight downside is the fact the my postcards are postmarked out of MA when I live in NY . Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Amazing customer service"
5/5
What do you like best about IgnitePOST?

From the first contact to the training call (Jack was amazing ) and the follow up (Anda is the best) the team at IgnitePOST truly cares! Very responsive to any and all questions and always willing to assist!

Excellent products and excellent customer service! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

I have seen no downside. This has made my life so much easier Review collected by and hosted on G2.com.

PM
Pamela M.
Small-Business (50 or fewer emp.)
"Easy to use, the contact is very responsive and helpful!"
5/5
What do you like best about IgnitePOST?

They have a great product that is easy to use! Review collected by and hosted on G2.com.

What do you dislike about IgnitePOST?

The only downside is the upfront cost but no other compaints. Review collected by and hosted on G2.com.