The ranking for employee contributions, ADFS integration, support is very timely, professional and worthwhile. Review collected by and hosted on G2.com.

The inflexibility of some of the processes, the amount of time it takes for customizations or fixes (as opposed to work-around or get by with) Review collected by and hosted on G2.com.

Igloo helps us keep track of essential organization documents and prepare for monthly meetings. When we have board turnover--which happens, as expected, every year--we have better continuity because of Igloo.

The Igloo community help resource is very convenient, and people are usually quite responsive.

Overall the web posting tool is pretty good for our needs. Review collected by and hosted on G2.com.

Admins for our community cannot update user email addresses--the individual user has to do that. Sometimes users don't get to that and it hinders communication.

Some of the web posting we do takes a lot of steps--especially if we want to link to photos or documents. Our team is all volunteer, so it would help if more of us could do this faster (in fewer steps).

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Igloo's software has allowed my team to host forums on a variety of topics of interest to our users. Review collected by and hosted on G2.com.

The basic package is not as customizable as we'd like. We can modify the look using basic HTML, but any more advanced updates require development support from Igloo at an added cost. The bilingual features are also not as established as we'd like. Some feature requests we've made to increase usability (and enhance the user experience) have not been possible to date. Review collected by and hosted on G2.com.

I love how customizable Igloo is. We are a company of diverse teams, and with Igloo, every team gets its own, self-designed space. I also love the level of customer service we get from Igloo. That's actually one of the reasons we chose the platform. Igloo reps are very responsive and very reliable. Review collected by and hosted on G2.com.

The notification system drives me crazy. I'm trying to get my company to reduce its dependency on email, and yet every Igloo notification is delivered via email! And the email notifications are structured in such a way that they are hard to understand. I've got non-native English speakers who have a really hard time figuring out which notifications are important (comment for you) and which can be ignored (new version).

Also, I can't stand the search function. Why oh why isn't there an advanced search? You can only filter by type or labels (which are useless). I'd really really like to be able to search by person who posted, when posted, phrases, excluded phrases, etc. Review collected by and hosted on G2.com.

The ease of content posting makes it easy to engage on a small learning curve. The integrated word tags also helps make navigation easier and content related to one another more visible. Review collected by and hosted on G2.com.

The amount of time it takes to properly fill in content and the maintenance it requires an almost full-time admin. This isn't a bad thing. It's your company intranet. It should be maintained by you. But, it's not for the very busy. It absolutely requires an owner to admin, edit, populate, and help others engage. Review collected by and hosted on G2.com.

The features of the platform are powerful and easy to use. Review collected by and hosted on G2.com.

The user interface is cluttered, and many members of the space have a difficult time navigating it. Review collected by and hosted on G2.com.

Igloo is designed with many out of the box integrations (email, Desktop, Google, Chatter) that makes it a seamless part of a digital workplace Review collected by and hosted on G2.com.

Igloo has adopted a search functionality that is somehow different than SharePoint which can make user adoption and experience a bit more challenging Review collected by and hosted on G2.com.

The tool that igloo offers is fanastic along with the wealth of knowledge that they have in the intranet world. Review collected by and hosted on G2.com.

I think that igloo could be more hands on versus always thinking about billing for hours. A lot of conversations were about billable hours not about lets get the project done. Review collected by and hosted on G2.com.

We use Igloo as a social community to stay connected to all departments within our company. It's easy to use, and an effective way to communicate to a lot of people all at once. Review collected by and hosted on G2.com.

It's pretty pricey for what we use it for. Review collected by and hosted on G2.com.

Simple enough for all staff to be able to contribute Review collected by and hosted on G2.com.

unpredictability in the formatting for the WISYWIG - we've had too many issues with that Review collected by and hosted on G2.com.