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UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

5/18/2021

"an innovative workspace"

3.5/5

What do you like best about Igloo?

I love the customizable element of the workspace and just how organized the interface is. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Some of the communication and sharing technologies are rather rudimentary-- the subscription plan is also a bit confusing and clunky. Review collected by and hosted on G2.com.

Response from Dwayne Weppler of Igloo Software

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Thanks for providing your feedback! It’s great to hear you and your team are leveraging Igloo for sharing content and for enabling two-way communication. Combined with the ability to customize your digital workplace to meet the exact needs of your organization (as you have done), it’s not surprising many of our customers have the ideal digital workplace for their teams, departments and organizations to communicate, collaborate, share knowledge, and engage employees. Also, we’ve recently simplified our pricing, https://www.igloosoftware.com/pricing/ but let us know if there’s anything we can clarify for you.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/26/2020

"Good way to communicate and share information with others in the organisation."

3.5/5

What do you like best about Igloo?

Lots of options on how to collate and present information in different formats, while being easy to navigate. Like being able to add blogs, share documents, create larger pieces of information using links to navigate around the work. Users from many roles can provide content and access information. Support available if required. Able to change the layout and re-prioritise information if needed. Different access levels is essential to stay compliant for GDPR etc. Good to be able to change number of users if needed. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Would like more options for the end view users see. Graphics could stand out more. Some of the graphics look a little bit dated so would like to see a more modern finish. Would like to wow users when they first log in. Would like member grouping to be simplified. Never remembers my login, even when saving it! 'More' options on menu at top don't display correctly as far as I can see. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Not a company I had heard of previously but definitely worth considering as an option. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Sharing information worldwide. Important to be able to share all resources available. Easy to update in a changing environment. Have sometimes tried different formats to see what works best for a specific piece of information. Good to be able to link to external websites and other sources. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/11/2020

"Igloo for 500+ Employee Company"

3.5/5

What do you like best about Igloo?

SSO

AD Sync

Notification settings

amount of users it can support Review collected by and hosted on G2.com.

What do you dislike about Igloo?

self-customization abilities - SOWs and cost are required for post launch customizing unless you have an experienced web developer on your staff

widget diversity - many do very similar functions

amount of support from the company included in contact feels minimal Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Cost for additional services - there are fees associated with some integrations and any code work that is not part of your original contract

AD/SSO needs - do you want your employees to be able to use single sign on and have active directory sync with the platform. If so, how will you execute with your internal IT team

ease of customization - a lot needs to be done by the Igloo team to create the exact workplace you are envisioning

Support levels - know what you need in terms of support and purchase the right support package

Level of education and engagement from employee base

Get executive buy in before purchasing any digital workplace platform

During planning, create a training plan for employees to contribute to your platform

Ask lots of questions before, during and after purchase and implementation

Ensure your IT team is part of the implementation and well versed as well on the platform

Create a content and administrator team - to keep the platform useful, a full team of people dedicated to it's content and success is vital Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

We are able to communicate on a firm-wide basis without additional emails. It has also allowed us to create a repository for HR, IT, Finance and Marketing tools while also creating important news feeds for the client facing teams. There is greater transparency within the organization from both the employee and leadership perspective. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

2/11/2020

"Great platform for team collaboration"

4/5

What do you like best about Igloo?

The ability to customize areas for individual teams. The ability to create groups both globally and within a team. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The layout restrictions and the fact that I need to engage customer care to make design changes. The complexity of creating groups and getting people assigned to spaces. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Make sure you have a small team of people to help with deployment. Develop a governance plan prior to rolling this out to your staff. They won't know what to do with it and get frustrated if you don't have a governance plan and a plan for how you want to use the platform. This will cause them to not use it. Make sure that ALL leaders in your organization are encouraging the use of the product, otherwise it wont go so well. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Communication across a large corporation. Sharing of staff kudos and feedback. Uploading of photos. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/13/2020

"Good user experience for the inexperienced"

3.5/5

What do you like best about Igloo?

As an inexperienced webmaster, Igloo's support team is incredibly responsive and helpful. In general, managing and creating on Igloo is relatively user friendly. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

If certain needs are not met by the current platform standards, there is no specific time-line for addressing gaps. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Igloo allowed us a to design and create a website to our needs, there may be some specific gaps in our service due to Igloo's limitations but in general, I would recommend Igloo as a complete service provider. The ease of use should be particularly attractive to you Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

We are a tele-health research project, participants are accessing our resources, tools, and online community via Igloo. Review collected by and hosted on G2.com.

JC

Jody C.

Mid-Market (51-1000 emp.)

2/21/2020

"Almost one year in, Campfire is our excellent digital workplace on Igloo."

4/5

What do you like best about Igloo?

At first the Igloo components and terminology was a bit daunting. All the 'how to' training videos break the initial mystery down to more easily understandable chunks. I found myself opening a video, listening for awhile, stopping it, and building the channel and widgets in our workplace. Little by little it came to life. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The transition from Sales to Consulting services was a real shock. Our experiences with the consulting resources assigned by Igloo were not good. Review collected by and hosted on G2.com.

AA

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

2/10/2020

"A Fantastic Corporate CMS"

4/5

What do you like best about Igloo?

Great system for quickly creating and managing content, dates and documents that have complex access and/or language requirements. A free trial with very few limitations made this tool easy to assess, sell internally, and deploy to our organization. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Monthly feature updates have slowed down in past few years. A few key features have had longstanding bugs. Certain features like content sliders and social widgets which should be part of the product are instead sold as 3rd party add-ons. Documents cannot be assigned a language, which causes some searches results to become crowded with non-english results. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Take the free trial as far as you can. Learn to build your own solutions. Some HTML knowledge will go a long way. Do not over-design, or overstyle your site. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Greater corporate community and workplace harmony. Employee engagement and operational awareness has increased. Review collected by and hosted on G2.com.

SG

Sofia G.

Media Director

Information Technology and Services

Enterprise (> 1000 emp.)

10/23/2019

"Motivate yourself to work with Igloo and have better productivity."

4/5

What do you like best about Igloo?

This is a reliable platform to have a very good productivity, it is easy to use, it can be said that it has a clean interface which makes its handling better since it carries a good order, allows me to exchange files, schedule meetings and maintain a task control for my team, this can also be used as a social media platform, the truth is that Igloo has features that are very good, as well as, that you can send updates by email. It really is great and makes things easier to handle, since it allows you to organize and version shared courses. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Igloo is a tool that, as well as having good characteristics, also has some details that are not very favorable to the system and the one that uses it since it has a small flaw and is that it does not seem so good for the search or use offline, The rest is a tool that can be very useful. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

If you want to have a better performance this is the right tool to get you out of trouble. Tool that allows a very good interaction with the work team. This platform is a great help to organize, plan and control team tasks. It has a file link to blog pages and serves companies of various sizes. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

The Igloo software is very useful for workers who are out of the office, the free version is good for product evaluations with users up to 10, which is very good because still it follows a good interaction with the team of work, allows an exchange of information, schedule meetings and control team tasks, all these features help the company to have a better productivity in this reliable platform. Each department has its own page, can store forms and links for the use of area. It is good to work with many files at once. Review collected by and hosted on G2.com.

JH

Jenny H.

Project Manager

Marketing and Advertising

8/1/2019

"Amazing to streamline your work activities."

4/5

What do you like best about Igloo?

The tool has an extensive number of functions which attracts a good receptivity of new users because it is useful for different departments of the organization. The software allows sharing all kinds of information, news, files, data projects to all users of the organization being inside or outside it. It facilitates the exchange of files and the programming of forums, meetings and the control and monitoring towards other teams. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The price may be a bit high, which could be a disadvantage when purchasing it. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Fully recommended to all types of organizations for its large number of functions, which allows streamlining processes of any kind for the organization. It allows the organization to be updated in the versions of document templates, implementing the tool guarantees an efficient and productive process in all the activities that will be carried out in the organization. Do not hesitate to try it. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

All departments of the organization use Igloo thanks to its extensive range of functions, which fits in any area. Through this tool we can create an excellent flow of communication between all the members of a team, we share documents, files and projects and we make it reach each of the users, it can even be used for employees who work outside the organization. Through it we can update and publish information about new users, upcoming projects and any amount of news because we also use it as a social media platform. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Services

Enterprise (> 1000 emp.)

2/10/2020

"Solid Platform for Digital Transformation"

3.5/5

What do you like best about Igloo?

I really like how easy it is to create content and channels for consumption. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

I wish there was a better social experience (threaded comments, pinned posts, bumping up posts that are hot). Review collected by and hosted on G2.com.