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Igloo Reviews & Product Details

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at igloosoftware.com.

Seller

Igloo

Languages Supported

Catalan, German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

Product Description

Igloo is a provider of digital workplace solutions, helping companies build inspiring digital destinations.

Overview by

Chad Trakalo

Discussions

Igloo Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

28 months

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Top-Rated Alternatives

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Igloo Integrations

(1)

Integration information sourced from real user reviews.

Igloo Media

Solve critical business challenges and cultivate a strong corporate culture.

This hospitality customer is focused on ensuring that their customers have the best possible user experience with their product.

This retail customer is seeking to improve culture and engagement, while effectively communicating need-to-know information in a centralized location.

The Feedback Center is a place where employees can provide ideas and comments.

The Social Center is a place where all social bees can log on to find out about social and philanthropy programs.

This arts and culture customer is a creative agency servicing customers of all sizes for their marketing and branding needs.

Igloo Reviews (94)

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Cedric D L.

Director of Information Technology

Non-Profit Organization Management

Mid-Market (51-1000 emp.)

2/23/2017

"Director of Information Technology "

5/5

What do you like best about Igloo?

Document Collaboration has helped our internal communication Review collected by and hosted on G2.com.

What do you dislike about Igloo?

There are not any features that do meet our needs Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

2/23/2017

"Igloo Review "

4/5

What do you like best about Igloo?

The tool that igloo offers is fanastic along with the wealth of knowledge that they have in the intranet world. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

I think that igloo could be more hands on versus always thinking about billing for hours. A lot of conversations were about billable hours not about lets get the project done. Review collected by and hosted on G2.com.

Verified User in Philanthropy

Mid-Market (51-1000 emp.)

2/23/2017

"Some potentials"

1.5/5

What do you like best about Igloo?

Online and chat forum capabilities are easiest to use and enables the work that my group needs to do. However, it is still not as seamless as platforms like Facebook. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Poor workflow structure...too many clicks to do work and find info. There are layers and layers of information to sift through. Even with the search function, it is difficult to find info. There is no ability to categorize, add to favourite, like, etc. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

2/23/2017

"Igloo for Social Community"

4/5

What do you like best about Igloo?

We use Igloo as a social community to stay connected to all departments within our company. It's easy to use, and an effective way to communicate to a lot of people all at once. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

It's pretty pricey for what we use it for. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

3/14/2017

"Site Administrator of a small (200 staff) non-profit"

4/5

What do you like best about Igloo?

Simple enough for all staff to be able to contribute Review collected by and hosted on G2.com.

What do you dislike about Igloo?

unpredictability in the formatting for the WISYWIG - we've had too many issues with that Review collected by and hosted on G2.com.

Raquel G.

PHD Student

Higher Education

Enterprise (> 1000 emp.)

5/10/2016

"Intranet made easy! Solve all your corporate communication and collaboration problems"

5/5

What do you like best about Igloo?

Design and usability are the first impressive features that come my mind. Igloo interface is responsive, friendly and intuitive so you can learn how to use it by yourself just exploring all sections.

Theme customization is available to use your brand on it.

Another amazing thing is that if you decide to have a modern intranet right now, you can deploy it on cloud (SaaS, hosted by Igloo) and start using in a few minutes.

There is a free version for small teams with unlimited time of use. It may be a good option to try it before buying.

External software integrations can make your experience even better and complete. For instance, you can integrate cloud storage services such as Dropbox and e-mail to improve communication and collaboration among users. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Theme customization demands CSS knowledge. It may be not so easy to do if you don't have any experience.

LDAP authentication with free version to test it.

Pricing per user may increase costs and make it impracticable for some companies. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Try the free version first and get to know how Igloo Software works.

Be aware that the price is charged per user and it can be high if you have a lot of users in your team or company but Igloo team may be open to negotiate a good plan that fits your needs. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Basically team communication, collaboration and updates about our tasks. We also use it to deliver contents such as internal communications and news that may be important to our company members even when out of office.

File sharing, version control, calendars and task control are interesting and powerful features that we also use in our daily activities. Review collected by and hosted on G2.com.

Response from Marine Dumontier of Igloo Software

edit

Thank you for your kind review. We are glad you are enjoying our software. Please let us know if you have any questions.

Pierre L.

Founder

Mid-Market (51-1000 emp.)

4/26/2016

"Our new Intranet rocks!"

4.5/5

What do you like best about Igloo?

Igloo has been stellar from the start. All the way through design and implementation, they have been super supportive and responsive.

Although we are just now rolling this out to our company, our small test group has been quite impressed. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

One thing I have been a little wary about is that a lot of what we are doing is breaking ground with the Igloo team. We are the first to test some of these integrations.

Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

We chose Igloo over Jive and Jostle for several reasons. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

This is solving the need for centralized hub for communication, news, and other company wide information.

This will allow us to do several things that we have pieced together with other tools before, such as : memo distribuition, task lists, version control of shared documents, blogs, team spaces, help desk, learning management.

We are integrating this with Zendesk, Litmos, and Google Apps. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/2/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Quick ti implement, easy to use, Igloo is a ripping platform."

5/5

What do you like best about Igloo?

Easy to use site manger and drag n' drop for widgets etc. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The re is no aspect I don't like in Igloo. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

2/23/2017

"Great Software!"

5/5

What do you like best about Igloo?

It has really helped our company collaborate and share ideas/thoughts/news. We utilize the document sharing component of this software to upload all our standard templates and it's great having everything in one place Review collected by and hosted on G2.com.

What do you dislike about Igloo?

I do not like when we upload images in horizontally stretches the image so everything looks really skinny. Review collected by and hosted on G2.com.