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Igloo Reviews & Product Details

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital experiences and unifies everything that matters: People, information, and processes across all teams. Consistently recognized as a leader by customers like Restoration Hardware, Leidos, and Marcus Hotels and renowned for an unwavering commitment to customer success, Igloo makes life better at work for millions of users. Learn more at igloosoftware.com.

Seller

Igloo

Languages Supported

Catalan, German, English, French, Italian, Japanese, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)

Product Description

Igloo is a provider of digital workplace solutions, helping companies build inspiring digital destinations.

Overview by

Chad Trakalo

Discussions

Igloo Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

28 months

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Top-Rated Alternatives

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Igloo Integrations

(1)

Integration information sourced from real user reviews.

Igloo Media

Solve critical business challenges and cultivate a strong corporate culture.

This hospitality customer is focused on ensuring that their customers have the best possible user experience with their product.

This retail customer is seeking to improve culture and engagement, while effectively communicating need-to-know information in a centralized location.

The Feedback Center is a place where employees can provide ideas and comments.

The Social Center is a place where all social bees can log on to find out about social and philanthropy programs.

This arts and culture customer is a creative agency servicing customers of all sizes for their marketing and branding needs.

Igloo Reviews (94)

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Verified User in E-Learning

Mid-Market (51-1000 emp.)

2/23/2017

"Great Tool for Communication with constant improvements"

5/5

What do you like best about Igloo?

Ease of use, ongoing improvements, strong support. I am the one and only admin for the company along with being Hr Director so it had to be easy to set up and maintain and it is. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

There is nothing I dislike at this time. It's a great tool at a great price. Review collected by and hosted on G2.com.

Kristin H.

Manager of Communications

Hospital & Health Care

Small-Business (50 or fewer emp.)

3/2/2017

"Like a well-oiled machine..."

5/5

What do you like best about Igloo?

This was our first intranet build and we were beyond impressed with how organized and methodical the Igloo process is for implementation. We really enjoyed working with them and they came prepared with a very set schedule and milestones to work towards. They kept us on track and guided us through the whole process, providing support along the way. They also had great toolkits for launching the new site and employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

There is truly nothing I would criticize about Igloo or the process of building our new intranet. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Definitely include Igloo in your search for an intranet provider. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

We have found a new way of engaging our staff through contests, polls and social interaction on our intranet. We are cutting down on company-wide emails and connecting teams that wouldn't normally work together. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

3/29/2017

"Customizeable Plug-n-Play Intranet"

3.5/5

What do you like best about Igloo?

The ease of content posting makes it easy to engage on a small learning curve. The integrated word tags also helps make navigation easier and content related to one another more visible. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The amount of time it takes to properly fill in content and the maintenance it requires an almost full-time admin. This isn't a bad thing. It's your company intranet. It should be maintained by you. But, it's not for the very busy. It absolutely requires an owner to admin, edit, populate, and help others engage. Review collected by and hosted on G2.com.

Maurice R.

Product Knowledge Base Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

2/28/2017

"A comprehensive Intranet out of the box but with great possibility for customization"

5/5

What do you like best about Igloo?

I like how straightforward IGLOO is to configure, once you've undertaken some basic training. We were able to get our intranet up and running in our company in a matter of weeks. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

There are some limitations and I would have liked to have seen more real-time statistics and analytics straight out of the box. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

It's a solid platform and it will get where you want to go when you don't have any intranet. Pricing is a bit on the expensive side but technically it's an outstanding product with a lot of flexibility and possibility. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

We have improved communications and created a central point of information for the company. We have more work to do but IGLOO is helping our departments communicate better. Review collected by and hosted on G2.com.

Claudette L.

MarCom - Purchaser

Industrial Automation

Enterprise (> 1000 emp.)

2/23/2017

"Love it"

5/5

What do you like best about Igloo?

How easy it is too load information. PDF is viewed on screen and not always needed to be downloaded to see. It is a good toll for communicating with our associates. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

I can honestly say that I do not dislike any aspect. Maybe that is does not self refresh, yes I am saying that that is the only thing that I am not a great fan of when it comes to igloo Review collected by and hosted on G2.com.

André G.

Program Coordinator

Hospital & Health Care

Mid-Market (51-1000 emp.)

2/23/2017

"Igloo Review"

3.5/5

What do you like best about Igloo?

The features of the platform are powerful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

The user interface is cluttered, and many members of the space have a difficult time navigating it. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/23/2017

"Intranet Solution for National Mortgage Company"

5/5

What do you like best about Igloo?

The editing is really quite simple. The WYSIWYG editors are helpful and make it nearly dummy proof. Review collected by and hosted on G2.com.

What do you dislike about Igloo?

There are some things I would assume would have been part of the platform, for example - the user online/offline feature to me should default as online if you are logged in. Seems...common sensical. Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Ask your internal business partners what is most critical to them...then make sure it gets addressed in the platform. Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Communication, collaboration, and version tracking.

The ability for our end users to access up-to-date information in a single, easy to use location was the driving factor. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

2/23/2017

"Great Solution!"

4/5

What do you like best about Igloo?

Igloo is designed with many out of the box integrations (email, Desktop, Google, Chatter) that makes it a seamless part of a digital workplace Review collected by and hosted on G2.com.

What do you dislike about Igloo?

Igloo has adopted a search functionality that is somehow different than SharePoint which can make user adoption and experience a bit more challenging Review collected by and hosted on G2.com.

Recommendations to others considering Igloo:

Understand as an organization what is your vision of a digital workplace before trying to evaluate a potential solution Review collected by and hosted on G2.com.

What problems is Igloo solving and how is that benefiting you?

Implementing a user centric work environment where the individual worker is empowered to succeed in her role and can work anywhere in a fast, modern way to help advance the company goals.

We are in the process of evaluating our options for a digital workplace service providers Review collected by and hosted on G2.com.