[
IFS Cloud Reviews
](https://www.g2.com/products/ifs-cloud/reviews)

[
IFS Cloud Reviews
](https://www.g2.com/products/ifs-cloud/reviews)

# IFS Cloud Features

##### ## Before the Job (4)

Calendar

Uses the calendar tool to determine field workers who are free for the job.

Dispatch

Notifies field service workers of their upcoming assignments.

Roles

Allows users to see tasks according to permissions and roles.

Booking

Allows clients to book jobs through the desktop page or within the app.

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##### ## On the Job (10)

Location

Tracks employee location to ensure timeliness.

Employee Communication

Enables communication within the app from manager to field service employee.

Behavior Monitoring

Monitors behavior in the field.

Client Notifications

Notifies clients, should any delays or mishaps occur.

Field Sales

Includes some ability to serve as a sales and ordering application.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Customizable Fields

Customize data fields to support various needs and use cases

Multi-Location

Manage and support multiple locations

Payment Collection in the Field

Swipe a credit card or manually process payments while with the customer in the field

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##### ## After the Job (8)

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

Accounting Integration

Integrate with a third-party accounting system

QuickBooks Integration

Integrates with QuickBooks

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Customizable Reports

Alter the layout and content of reports

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##### ## Accounting (63)

Chart of Accounts

Deliver out of the box Chart of accounts that can be used across multiple companies or business units

AP Automation

Steam lines data entry by auto-populating recurring or predefined vendor values

AR Automation

Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.

Journal Entries

Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.

Tags & Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.

Cash Management

Match payments and invoices and perform bank reconciliation in multiple currencies

Payment Batches

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Chart of Accounts

Deliver out of the box Chart of accounts that can be used across multiple companies or business units.

AP Automation

Steam lines data entry by auto-populating recurring or predefined vendor values.

AR Automation

Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.

Journal Entries

Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.

Tags & Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.

Cash Management

Match payments and invoices and perform bank reconciliation in multiple currencies.

Payment Batches

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Chart of Accounts

Deliver out of the box Chart of accounts that can be used across multiple companies or business units.

AP Automation

Steam lines data entry by auto-populating recurring or predefined vendor values.

AR Automation

Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.

Journal Entries

Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.

Tags & Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.

Cash Management

Match payments and invoices and perform bank reconciliation in multiple currencies.

Payment Batches

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Chart of Accounts

Deliver out of the box Chart of accounts that can be used across multiple companies or business units.

AP Automation

Steam lines data entry by auto-populating recurring or predefined vendor values.

AR Automation

Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.

Journal Entries

Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.

Tags & Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.

Cash Management

Match payments and invoices and perform bank reconciliation in multiple currencies.

Fixed Assets

Assign depreciation methods to track the value of the fixed assets used in production

Proejct Accounting

Calculate costs and revenues per project and determine project profitability

Payment Batches

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

AP Automation

Streamlines data entry by auto populating recurring or predefined vendor information and invoice details

AR Automation

Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.

Audit Trail

Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record

Budgeting / Forecasting

Create and revise an unlimited number of budget, plan and forecast scenarios.

Collections Automation

The system automates the dunning process to help drive collections

Financial Statements

General reporting offered covers all of the standard financial statements and meets the basic needs of the business

Invoice Customization

The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.

Journal Entries

Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.

Monitor Cash Positions

Ability to track cash positions across all accounts, banks, business units, and countries

Multi-Entity / Consolidation

Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations

Payment Processing

Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.

Recognition Rules

Automate recognition of revenue and expenses by defining recognition templates.

Reconciliations

Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.

Tags / Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Batches

Payments can be processed by batch without manual intervention

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Sales Automation

Automate processes to manage leads, contacts, opportunities and sales activities

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

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##### ## Inventory & Warehouse (23)

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Shelf Life

Manage the time length for which ingredients may be used and finished products stored and sold

Traceability

Ability to trace ingredients from supplier to warehouseing and production, and finally to the customer

Hazardous Materials

Identify hazardous materials and provide features for special storage and manipulation instructions

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

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##### ## Purchasing (16)

Demand

Identify demand based on different types of sales orders and forecasting data.

Purchase Orders

Software supports purchase orders and provides the visibility needed to streamline the procure to pay process

In Transit

Track products and raw materials shipped by suppliers, from origin to destination

Receiving

Match the products received with the corresponding purchase orders and add them to inventory

Demand

Identify demand based on different types of sales orders and forecasting data.

Purchase Orders

Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.

In Transit

Track products and raw materials shipped by suppliers, from origin to destination.

Receiving

Match the products received with the corresponding purchase orders and add them to inventory.

Demand

Identify demand based on different types of sales orders and forecasting data.

Purchase Orders

Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.

In Transit

Track products and raw materials shipped by suppliers, from origin to destination.

Receiving

Match the products received with the corresponding purchase orders and add them to inventory.

Demand

Identify demand based on different types of sales orders and forecasting data.

Purchase Orders

Software supports purchase orders and provides the visibility needed to streamline the procure to pay process.

In Transit

Track products and raw materials shipped by suppliers, from origin to destination.

Receiving

Match the products received with the corresponding purchase orders and add them to inventory.

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##### ## Sales & Marketing (25)

Customer Master

Manages customer information including multiple ship-to and bill-to locations

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received

Order History

Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders

Returns

Manage return merchandise authorizations (RMS) approval processes and match with the original invoices

Credit Limits

Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold

Pricing & Discounts

Manage various types of pricing and discounts associated with product categories and customer types

Customer Master

Manages customer information including multiple ship-to and bill-to locations.

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Order History

Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.

Returns

Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.

Credit Limits

Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.

Pricing & Discounts

Manage various types of pricing and discounts associated with product categories and customer types.

Customer Master

Manages customer information including multiple ship-to and bill-to locations.

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Order History

Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.

Returns

Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.

Credit Limits

Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.

Pricing & Discounts

Manage various types of pricing and discounts associated with product categories and customer types.

Customer Master

Manages customer information including multiple ship-to and bill-to locations.

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Quote Management

Allows sales to create quotes and proposals which can be modified for each customer or project

Order History

Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders.

Returns

Manage return merchandise authorizations (RMS) approval processes and match with the original invoices.

Credit Limits

Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold.

Pricing & Discounts

Manage various types of pricing and discounts associated with product categories and customer types.

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##### ## Manufacturing (23)

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability

Formulas & Recipes

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them

MPS

Create and implement master production plans for multiple production lines and locations

Shop Floor

Assign equipment and monitor shop floor activities during various production stages

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations

Work Orders

Manage work orders for different types of activities such as production, rework, or maintenance

Co-Products & By-Products

Track products manufactured along with a standard product (co-products) and secondary products (by-products)

Batch Management

Production batches can be resized up and down to include new sales orders and to reprioritize production orders

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations.

Work Orders

Manage work orders for different types of activities such as production, rework, or maintenance.

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

BOM

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

MPS

Create and implement master production plans for multiple production lines and locations.

Shop Floor

Assign equipment and monitor shop floor activities during various production stages.

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

BOM

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

MPS

Create and implement master production plans for multiple production lines and locations.

Shop Floor

Assign equipment and monitor shop floor activities during various production stages.

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations.

Work Orders

Manage work orders for different types of activities such as production, rework, or maintenance.

Engineering

Implement engineering changes across all manufacturing activities and locations

Product Configuration

Support advanced product configuration features to adapt to specific customer needs

Concurrent Engineering

Integrate design, engineering, manufacturing, and other functions to reduce the time to market.

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##### ## Quality Management (19)

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications

Rework

Identify rejected products and decide either they can be repaired or discarded

Waste

Track production waste such as scrap, as well as returns that cannot be repaired

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality

Recalls

Define procedures to be implemented during recalls to limit their negative impact on the company and its customers

Compliance

Ensure compliance with regulations and standards for production, storage, packaging, and transportation

Customer Requirements

Manage customer specific quality standards and requirements

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications.

Rework

Identify rejected products and decide either they can be repaired or discarded.

Waste

Track production waste such as scrap, as well as returns that cannot be repaired.

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality.

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications.

Rework

Identify rejected products and decide either they can be repaired or discarded.

Waste

Track production waste such as scrap, as well as returns that cannot be repaired.

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality.

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications.

Rework

Identify rejected products and decide either they can be repaired or discarded.

Waste

Track production waste such as scrap, as well as returns that cannot be repaired.

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality.

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##### ## Distribution (14)

Picking & Packing

Define and implement optimal procedures to pick and pack products for shipping

Custom Packing

Create packing options that are specific to one or more customers and can be modified for new clients

Labelling

Create labels that are compliant with governmental standards and with customer requirements

Shipping

Plan deliveries based on inventory availability, transportation costs, and order priority

Tracking

Track shipments from warehouse to the destination, including drop shipments and multilocation shipping

Picking & Packing

Define and implement optimal procedures to pick and pack product for shipping.

Shipping

Plan deliveries based on inventory availability, transportation costs, and order priority.

Tracking

Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.

Picking & Packing

Define and implement optimal procedures to pick and pack product for shipping.

Shipping

Plan deliveries based on inventory availability, transportation costs, and order priority.

Tracking

Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.

Pickinh & Packing

Define and implement optimal procedures to pick and pack product for shipping.

Shipping

Plan deliveries based on inventory availability, transportation costs, and order priority.

Tracking

Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.

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##### ## HR (12)

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll

Workforce Management

Manage personnel availability and allocate human resources to production and inventory operations

Time & Attendance

Track the time spent by employees performing various tasks related to production or inventory management

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll.

Workforce Management

Manage personnel availability and allocate human resources to production and inventory operations.

Time & Attendance

Track the time spent by employees performing various tasks related to production or inventory management.

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll.

Workforce Management

Manage personnel availability and allocate human resources to production and inventory operations.

Time & Attendance

Track the time spent by employees performing various tasks related to production or inventory management.

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll.

Workforce Management

Manage personnel availability and allocate human resources to production and inventory operations.

Time & Attendence

Track the time spent by employees performing various tasks related to production or inventory management.

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##### ## Discrete Manufacturing (6)

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

MPS

Create and implement master production plans for multiple production lines and locations.

Shop Floor

Assign equipment and monitor shop floor activities during various production stages.

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations.

Work Orders

Manage work orders for different types of activities such as production, rework, or maintenance.

BOM

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

Show More

##### ## Process Manufacturing (3)

Formulas & Recipes

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them

Co-Products & By-Products

Track products manufactured along with a standard product (co-products) and secondary products (by-products)

Batch Management

Production batches can be resized up and down to include new sales orders and to reprioritize production orders

Show More

##### ## ETO Manufacturing (3)

Engineering

Implement engineering changes across all manufacturing activities and locations

Product Configuration

Support advanced product configuration features to adapt to specific customer needs

Concurrent Engineering

Integrate design, engineering, manufacturing, and other functions to reduce the time to market.

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##### ## Service (6)

Field Service

Manage field service activities related to the finished products delivered, such as installation and repairs

Warranty Management

Maintain information on warranties for the products delivered and for their components

Maintenance

Track maintenance operations for the products sold, such as calibration or preventive maintenance

Field Service

Manage field service activities related to the finished products delivered, such as installation and repairs

Warranty Management

Maintain information on warranties for the products delivered and for their components

Maintenance

Track maintenance operations for the products sold, such as calibration or preventive maintenance

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##### ## Back Office (36)

Allocation

Resources can be allocated and reallocated across multiple projects and portfolios.

Asset Register

Create a list of all the assets owed by a company.

Lean Management

Include lean project management features and best practices.

Maintenance

Track maintenance operations for the products sold, such as calibration or preventive maintenance

Organization Management

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.﻿

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll

Portfolio Mix

Create the optimal mix of portfolios to achieve operational and financial goals.

Purchase Orders

Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process

Requisition

Define requisition rules for various types of procurement.

Shift Scheduling

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

Sourcing

Identify and assess suppliers for different products and services.

Status

Monitor the status of multiple types of assets.

Time & Attendance Tracking

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.﻿

Warranty Management

Maintain information on warranties for the products delivered and for their components

Inventory Management

Track and manage inventory levels to maintain proper supply

Support Ticket Management

Allow customers/users to submit support queries and service requests

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Client Management

Manage contact details and communication with clients

Workflow Management

Create, design and manage workflows for repetitive tasks

Time Off Management

Track and manage employee time-off, vacation, and sick leave requests

Training Management

Track employee/learner's progression through training programs

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Supply Chain Management

Manage the planning and execution of supply chain activities

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

Store, manage, and track all electronic documents in a centralized location

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Warehouse Management

Manage and track operations and inventory within warehouses

Enterprise Asset Management

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Sales Management

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Distribution Management

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Marketing Management

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Resource Scheduling

Allocate and manage resources, such as employees, equipment, facilities, and other assets

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##### ## Front Office (20)

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.﻿

Configuration Rules

Rules ensure that users select only compatible options and that all required items are included﻿

Contact & Account Management

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.﻿

Customer Portal

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Field Service Booking

Allows clients to book jobs through the desktop page or within the app.﻿

Field Service Dispatch

Notifies field service workers of their upcoming assignments.﻿

Product & Price List Management

Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.

Product Catalog

Allows users to search, filter, sort and select items to be added to quote﻿

Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.﻿

Quote & Order Management

Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.

Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.﻿

Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience﻿

Territory & Quota Management

Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.﻿

Tickets

Creates and assigns support tickets, scheduling them in a timely manner.﻿

Visual Configuration

Images can be displayed of options to enable users to visualize product options as it is being configured﻿

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Task Management

Create, manage and track all task activities and progression

Customizable Fields

Customize data fields to support various needs and use cases

Purchase Order Management

Create, send, and track purchase orders and their statuses

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##### ## Integration (11)

Breadth of Partner Applications

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Data Import and Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Productivity Tools

Tools to facilitate the production of information and promote efficiency

Real-Time Data

Receive data and information in real time

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

ERP

Provide integration with ERP systems

CAD & PLM

Provide integration with CAD and PLM software

Accounting

Provide integration with accounting solutions

Asset Accounting

Manage adding fixed assets to proposed budgets

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##### ## Logistics (11)

Centralized Inventory Database

Manage and track all inventory records across warehouses and retail locations through a single unified database.

In Transit

Track products and raw materials shipped by suppliers, from origin to destination.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.﻿

Inventory Pricing and Costing

Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.

Inventory Reporting

Customizable reporting allows insight into usage of inventory and services.

Inventory Tracking / Ordering

Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.

Picking Methods

Support multiple picking methods such as batch, wave, or zone picking.

Picking Planning

Create schedules for picking activities based on inventory availability.

Receiving

Match the products received with the corresponding purchase orders and add them to inventory.

Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.﻿

Manufacturing Planning

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

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##### ## Platform (11)

Customization

Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Output Document Generation

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Mobile Access

Access software remotely via mobile devices

Integration

Delivers APIs and standard integrations with other software systems.

Security & Privacy

Complies with security and privacy regulations and standards.

Mobile Access

Allows users to access the software using mobile devices.

Flexibility

Facilitates software configuration without the need for technical experise.

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##### ## Production (12)

BOM

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality.

Identify Demand

Calculate demand by consolidating data from multiple sources.

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications.

Manage Resources

Track resource availability for raw materials and production capacity.

MPS

Create and implement master production plans for multiple production lines and locations.

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

Production Plans

Generate production plans based on demand and resource availability.

Rework

Identify rejected products and decide either they can be repaired or discarded.

Shop Floor

Assign equipment and monitor shop floor activities during various production stages.

Waste

Track production waste such as scrap, as well as returns that cannot be repaired.

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations.

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##### ## Reporting & Analytics (4)

Custom Reporting

Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer

Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Integration

Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

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##### ## Asset Definition (4)

Asset Register

Create a list of all the assets owed by a company.

Relationships

Define relationships between various types of assets.

Costs

Identify the value of each asset and keep it up to date.

Types

Define and manage linear assets, facilities, and fixed assets

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##### ## Asset Tracking (5)

Location

Track asset locations using GIS and GPS technology.

Status

Monitor the status of multiple types of assets.

History

Maintain a history of adjustments made to assets.

Multi-Location

Manage and support multiple locations

KPI Monitoring

Tracking the status of previously identified performance measurements

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##### ## Inventory (3)

Locations

Track inventory of assets accross multiple locations.

Spare Parts

Manage the inventory of spare parts needed for maintenance.

Valuation

Calculate the value of the inventory of assets and spare parts.

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##### ## Depreciation (4)

Methods

Support multiple depreciation methods such as straight-line and annuity.

Asset Value

Calculate the value of assets at each stage of their lifecycle.

Taxes

Manage tax deductions and capital allowances for fixed assets.

Decomissioning

Track the costs of retiring assets when they become obsolete.

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##### ## Maintenance (6)

Inspections

Plan inspections to monitor the status or equipment and fixed assets.

Planning

Schedule maintenance activities based on asset type, usage, and warranties.

Predictive

Provide features for predictice maintenance operations.

Corrective

Allows users to perform corrective maintenance activities.

Unplanned

Ability to manage unplanned maintenance tasks.

Optimization

Identify opportunities to optimize asset use and maintenance operations.

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##### ## Field Service (13)

Planning

Assign human and material resources to maintance tasks.

Tracking

Monitor field activities such as installation, maintenance, or callibration.

Client Communications

Allows field workers and their supervisors to communicate with customers.

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Location Tracking

Identify the physical location of an individual, asset, device, etc.

Status Tracking

Track the status over time for a request, process, asset, or transaction

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Asset Planning

Manage, prioritize and plan for capital expenses

IT Asset Tracking

Monitor the movement of one or more IT assets throughout the organization

Activity Tracking

Track and document all activities across devices, networks, and other systems

Warranty Tracking

Track the duration and expiration of warranty as well as any obligations under that warranty

Equipment Tracking

Track the location of specific equipment at all times

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##### ## Monitoring (3)

Use

Monitor asset use across multiple locations and keep history.

Reliability

Track asset reliability data such as downtime or idle time.

Risk

Identify various types of risks such as non-compliance or safety violations.

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##### ## Contract & Warranty (3)

Contracts

Define and manage maintenance contracts for various types of assets.

Warranties

Manage warranties, related maintenance operations, and costs.

SLAs

Comply with the service level agreements (SLAs) included in contracts.

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##### ## Analytics (3)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Performance

Analyze performance for individual assets, by category or location.

Budgeting/Forecasting

Create budgets based on historical data and future projections

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##### ## Logistics and Operations (10)

Communication and Collaboration

Enables and/or facilitates communication on the jobsite and between the field and office admin.

Predictive Analytics

Captures and analyzes historical performance to enable the forecasting of materials and inventory needs in addition to identifying any gaps in the construction site supply chain.

Software Systems Integration

Enables the integration of the construction ERP with other construction software solutions to ensure seamless data flow and exchange.

Financial Management

Enables the controlling of costs on construction projects; unifies and centralizes the management of construction accounting, payroll, and service operations.

Contractor Management

Improves the efficiency and management of general and subcontractors and field service companies.

Project Management

Monitors task assignment and the progress of construction projects to ensure the project's timely completion.

Document Digitization

Captures all business content electronically to reduce and/or eliminate manual, process-based inefficiencies.

Supply Chain Management

Monitors and tracks the procurement and utilization of construction equipment and resources.

Business Intelligence

Captures and analyzes current performance to enable the evaluation of project and firm performance.

Workforce Management

Assigns tasks, enables the scheduling of crew and resources, and manages and/or monitors progress on projects and jobsites.

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##### ## Nonconformance (19)

Conformance Records

Allows users to create, track and maintain accurate, auditable conformance records.

CAPA

Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance

Change Management

Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.

Task Management

Create, manage and track all task activities and progression

Policy Management

Create, manage, and track policies and procedures within an organization

Document Management

Store, manage, and track all electronic documents in a centralized location

Incident Management

Manage and track all disruptions and incidents

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Workflow Management

Create, design and manage workflows for repetitive tasks

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Communications Management

Record and track all relevant internal and external communications

Training Management

Track employee/learner's progression through training programs

Maintenance Management

Manage, maintain and track the performance of assets and equipment

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

ISO Standards Management

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Calibration Management

Schedule the calibration of instrumentation and maintenance requirements

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Quality system (7)

Document Control

Allow users to centralize and archive documents for quality management

Collaboration

Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication

Analytics and Reports

Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Statistical Process Control

Statistical methods to assist with and maintain quality control of processes

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Quality Control

Ensure that quality requirements and standards are met across production processes

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##### ## Risk Management (3)

Assessments

Allows users to determine potential risks that may impact employees or the environment

Operational Risk

Allows users to estimate the impact of EHS risks on the operations of the company

Supplier Evaluation

Allows users to evaluate suppliers using safety and environmental criteria

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##### ## Inspection Management (3)

Templates

Allows users to choose from templates for multiple types of inspections such as safety or quality

Workflows

Provides users with workflows to assign tasks for audit and inspections

Corrective Actions

Allows users to identify corrective actions to address incidents and accidents

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##### ## Compliance (3)

Standards & Regulations

Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)

Permits

Allows users to track permits required for environmental and safety compliance

Certifications

Allows users to manage certifications to comply with regulations and standards

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##### ## Services (4)

Implementation

Assists customes through all the phases of the implementation process.

Training & Learning

Provides software users with training courses and learning content.

Customer Support

Delivers customer and technical support, directly or trough partners.

Professional Services

The vendor provides consulting services such as business process reengineering.

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##### ## Generative AI (12)

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Image-to-Text

Converts images into a textual description, identifying key elements.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

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##### ## Generative AI (2)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

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##### ## Agentic AI - Mixed Mode ERP (3)

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Process ERP (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

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##### ## Agentic AI - Field Service Management (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - ERP Systems (1)

Decision Making

Makes informed choices based on available data and objectives

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##### ## Agentic AI - Enterprise Asset Management (EAM) (2)

Cross-system Integration

Works across multiple software systems or databases

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Agentic AI - ETO ERP (1)

Cross-system Integration

Works across multiple software systems or databases

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##### ## Agentic AI - Discrete ERP (3)

Cross-system Integration

Works across multiple software systems or databases

Natural Language Interaction

Engages in human-like conversation for task delegation

Decision Making

Makes informed choices based on available data and objectives

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##### ## Financial Management - Government ERP (3)

Budget Planning & Allocation

Captures requirements for allocating and monitoring budgets across departments.

Grants & Fund Management

Defines how external funds, grants, and donor programs are tracked.

AI-Driven Fraud Detection

Captures requirements for AI-based risk scoring and fraud monitoring.

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##### ## Procurement - Government ERP (3)

eProcurement Workflow Automation

Maps out requisition-to-payment processes.

Vendor Performance Scoring

Defines KPIs for vendor scoring and risk assessment.

AI-Powered Tender Analysis

Requirements for using AI to evaluate bids and detect anomalies.

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##### ## Human Resources - Government ERP (2)

Workforce Planning

Helps plan recruitment, staffing, and training.

Payroll & Compliance

Defines payroll logic and compliance needs.

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##### ## Citizen Services - Government ERP (19)

Case Management

Captures how cases are logged, escalated, and resolved.

Public Service Portals

Defines requirements for public digital-first experiences.

AI-Chatbot for Citizen Support

Captures needs for automated citizen communication.

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Inventory Management

Track and manage inventory levels to maintain proper supply

Task Management

Create, manage and track all task activities and progression

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Email Management

Manage, store and organize emails within the system or via third-party apps

Records Management

Ability to record, store, update, and retrieve information

Contract/License Management

Track, store, and access client contracts or licenses

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Document Management

Store, manage, and track all electronic documents in a centralized location

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##### ## Asset Management - Government ERP (3)

Asset Tracking

Defines lifecycle tracking for public assets.

Maintenance Scheduling

Helps implement preventive asset management.

Activity Tracking

Track and document all activities across devices, networks, and other systems

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##### ## Compliance & Audit - Government ERP (2)

Internal Audit Trail

Requirements for tracking user activity.

Regulatory Reporting

Captures compliance rules and reporting formats.

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##### ## Data & Analytics - Government ERP (2)

Performance Dashboards

Defines analytical reporting and dashboard needs.

Open Data Export

Requirements for public-facing transparency datasets.

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##### ## AI Capabilities - Government ERP (5)

AI Predictive Insights

AI-powered forecasting for data-driven governance.

AI-Based Risk Scoring

AI tool that analyzes risk based on user activity and patterns.

AI Predictive Maintenance

AI tool for forecasting equipment maintenance.

AI-Based Talent Matching

AI feature to analyze resumes, skills, and match them to positions.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Additional Functionality (233)

Data Import/Export

Import and export data to and from software applications

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Quotes/Estimates

Generate quotes or estimates for customers

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customizable Branding

Add customized logos and colors to align with company branding

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integrated Business Operations

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Multi-Location

Manage and support multiple locations

Bills of Material

Material list of manufacturing parts and associated costs

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Customizable Reports

Alter the layout and content of reports

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Business Intelligence

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Workflow Management

Create, design and manage workflows for repetitive tasks

Task Scheduling

Track and manage the scheduling of tasks

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Preventive Maintenance

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Predictive Maintenance

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Facility Management

Manage the maintenance of building facilities

Historical Reporting

Information, data and reports that are being tracked over time

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

IT Asset Management

Managing inventories and tracking changes to hardware and software configurations

Mobile Access

Access software remotely via mobile devices

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Software License Management

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

Purchase Order Management

Create, send, and track purchase orders and their statuses

Document Management

Store, manage, and track all electronic documents in a centralized location

Asset Categorization

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Maintenance Management

Manage, maintain and track the performance of assets and equipment

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

IoT Device Management

Organize, monitor, and remotely manage IoT devices

Energy Management

Track energy consumption and/or manage energy-saving measures.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Parts Management

Track parts inventory levels and manage re-stocking

Utilization Reporting

Track the frequency of asset usage

Inventory Management

Track and manage inventory levels to maintain proper supply

Real-Time Data

Receive data and information in real time

Data Import/Export

Import and export data to and from software applications

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Depreciation Management

Track and manage the decline in value of assets and plan for improvements

Contract/License Management

Track, store, and access client contracts or licenses

Task Management

Create, manage and track all task activities and progression

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Customizable Reports

Alter the layout and content of reports

Disposal Management

Plan when and how to dispose of outdated or decommissioned assets

Customizable Fields

Customize data fields to support various needs and use cases

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Equipment Maintenance

Manage procedures that ensure organizational equipment remains in working condition

Taxation & Assessment

Determining value of properties/purchases to calculate tax

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Permit Issuance

Issuance of valid permits to initiate projects or tasks

Code Enforcement

Ensure all properties are adhering to government and legal codes

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Real-Time Updates

Receive system updates as soon as any changes are made

Data Visualization

Graphical representation of data

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Utility Billing

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Forms

Customize contracts and forms to collect specific information

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Budgeting/Forecasting

Create budgets based on historical data and future projections

For Government

Intended to be used by governmental agencies

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

General Ledger

Centralized accounting record which tracks all financial transactions

API

Application programming interface that allows for integration with other systems/databases

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Checklists

An itemized to do list that can be edited as tasks are completed

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

Parts Management

Track parts inventory levels and manage re-stocking

Service History

Track work performed and resources used for past customers, sites, or assets

Residential Properties

For residential properties

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Customizable Forms

Customize contracts and forms to collect specific information

Purchase Order Management

Create, send, and track purchase orders and their statuses

Mobile Access

Access software remotely via mobile devices

Dispatch Management

Manage sending personnel and resources to a site as needed

Task Scheduling

Track and manage the scheduling of tasks

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Technician Management

Oversee technicians and track their assigned work orders

Status Tracking

Track the status over time for a request, process, asset, or transaction

API

Application programming interface that allows for integration with other systems/databases

Document Management

Store, manage, and track all electronic documents in a centralized location

Job Management

Manage and track all job information and associated tasks

Preventive Maintenance

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Reporting

Active reporting of data and metrics

Commercial Properties

Designed to serve commercial properties

Real-Time Data

Receive data and information in real time

Historical Reporting

Information, data and reports that are being tracked over time

Contract/License Management

Track, store, and access client contracts or licenses

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Facility Scheduling

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Workflow Management

Create, design and manage workflows for repetitive tasks

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Inventory Management

Track and manage inventory levels to maintain proper supply

Predictive Maintenance

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Routing

Plan daily routes to optimize employee scheduling and provide directions

Forms Management

Store, manage and track all forms in a centralized location

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Documentation Management

Manage product specific documents in a categorized order

File Storage

Store and access documents, forms, and photos in one centralized place

Electronic Signature

Digitally sign online documents

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Service Level Agreement (SLA) Management

Set and monitor service level agreements to ensure timely response and resolution

Personalization and Recommendation

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Resource Allocation

Assign available resources to various projects and tasks

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Quotes/Estimates

Generate quotes or estimates for customers

Scheduling

Plan availability and assign specific time slots for tasks and resources

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Online Time Clock

Track/log the amount of time employees worked per job using a timer

Workforce Management

A set of processes to optimize the productivity of its employees

Activity Tracking

Track and document all activities across devices, networks, and other systems

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Productivity Analysis

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Prioritization

Arrange tasks based on the level of priority or urgency

Customizable Branding

Add customized logos and colors to align with company branding

Price and Cost Calculations

Calculate rule-based prices for a product/service

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Equipment Tracking

Track the location of specific equipment at all times

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Time Tracking

Measure and track time including hours worked and paid time off (PTO)

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Secure Data Storage

Securely stores data to prevent data loss or breaches

Location Tracking

Identify the physical location of an individual, asset, device, etc.

Route Optimization

Finding the most optimal routes for drivers based on various factors and constraints

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Real-Time Updates

Receive system updates as soon as any changes are made

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Chat/Messaging

Communicate using direct chat or messages within the system

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Electronic Payments

Electronically collect payments for goods or services

Customer History

Access previous interactions or concerns to maintain customer relationships

Inventory Control

Monitor product stock levels

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Driver ETA

Generate estimated arrival times for drivers to keep back office or customers informed

Job Tracking

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Customer Management

Store and organize information about customers and previous interactions

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Work Order Creation

Create a new work order

Equipment Maintenance

Manage procedures that ensure organizational equipment remains in working condition

Data Import/Export

Import and export data to and from software applications

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Recurring Appointments

Schedule repeating appointments based on a duration of time

Contractor Management

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Defect Tracking

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Electronic Signature

Digitally sign online documents

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Import/Export

Import and export data to and from software applications

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Nonconformance Tracking

Identify issues and deviations from specifications

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Data

Receive data and information in real time

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Labor Cost Reporting

Report on the allocation and distribution of labor costs across projects

Service History

Track work performed and resources used for past customers, sites, or assets

Task Management

Create, manage and track all task activities and progression

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

Alter the layout and content of reports

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Inventory Management

Track and manage inventory levels to maintain proper supply

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Work Order Management

Creating, assign, and track jobs and/or tasks for work orders

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Logbook Tracking

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Equipment Maintenance

Manage procedures that ensure organizational equipment remains in working condition

Assignment Management

Assign issues and tasks based on availability or required skills

Document Management

Store, manage, and track all electronic documents in a centralized location

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

Manuals

Workflow Management

Create, design and manage workflows for repetitive tasks

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Components Tracking

Customizable Fields

Customize data fields to support various needs and use cases

Repair Tracking

Allows service businesses to track ongoing repairs

Purchase Order Management

Create, send, and track purchase orders and their statuses

Multi-Location

Manage and support multiple locations

For Airlines

Created for use in the aviation and air transportation industry

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Historical Reporting

Information, data and reports that are being tracked over time

Status Tracking

Track the status over time for a request, process, asset, or transaction

Real-Time Data

Receive data and information in real time

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Show More

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Inventory Pricing](/glossary/inventory-pricing)

Inventory pricing helps businesses estimate the value of their products or services. Learn more about inventory costs and inventory pricing methods.

[Product Catalog](/glossary/product-catalog-definition)

A product catalog is online or offline marketing material for all the products an enterprise has or wants to sell to customers designed to display relevant product details that help buyers make informed purchase decisions.

[Audit Trail](/glossary/audit-trail)

An audit trail is a chronological record of who did what, when, and where in a system or process. Learn its types, components, benefits, and best practices

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##### Categories on G2

[Field Service Management](https://www.g2.com/categories/field-service-management)[ERP Systems](https://www.g2.com/categories/erp-systems)[Discrete ERP](https://www.g2.com/categories/discrete-erp)

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