--- title: iFax Reviews meta_title: 'iFax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 480 reviews by the users' company size, role or industry to find out how iFax works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 480 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # iFax Reviews **Vendor:** iFax **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.7/5.0 **Total Reviews:** 480 ## About iFax iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden. ## iFax Pros & Cons **What users like:** - Users appreciate the **ease of use** of iFax, finding it quick and straightforward for effortless document submission. (228 reviews) - Users praise the **quick delivery and seamless process** of iFax, enhancing their overall faxing experience. (160 reviews) - Users love the **simplicity** of iFax, praising its easy setup and navigation compared to other apps. (92 reviews) - Users appreciate the **speed** of iFax, enabling quick document uploads and immediate confirmations for efficient sending. (54 reviews) - Users praise the **exceptional convenience** of iFax, highlighting its ease of use and cloud printing features. (33 reviews) - App Usability (31 reviews) - Users find iFax to be **extremely easy to navigate** , enabling quick setup and efficient faxing right away. (31 reviews) - Email Notifications (29 reviews) - User Interface (28 reviews) - Users value the **convenience of remote faxing** with iFax, enabling easy sending directly from computers. (27 reviews) **What users dislike:** - Users find the **monthly subscription prices too high** , especially for occasional use, making it less appealing. (70 reviews) - Users find the **fax issues** frustrating, particularly with the lack of a bulk option and auto-populated numbers. (62 reviews) - Users express concerns over **high pricing and lack of a free version** , especially for occasional use. (18 reviews) - Users experience **slow performance** with iFax, particularly during file uploads, affecting overall efficiency. (15 reviews) - Users find the **limited customization options** of iFax frustrating, impacting user-friendliness and ease of use. (7 reviews) - Users express frustration over **billing issues** as iFax unexpectedly upgrades tiers, increasing monthly charges instead of charging per page. (6 reviews) - Users often face **poor customer support** with iFax, experiencing delays in responses and unclear billing assistance. (6 reviews) - Users find the **difficult learning process** of managing broadcast lists in iFax to be time-consuming and frustrating. (5 reviews) - Notification Issues (4 reviews) - Poor Tech Support (4 reviews) ## iFax Reviews ### 1. Worked fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security **Reviewed Date:** February 22, 2026 **What do you like best about iFax?** What I like most about iFax is how convenient and easy it is to send documents directly from my phone. It saves time, eliminates the need for a physical fax machine, and makes it simple to handle important paperwork quickly. The interface is straightforward and the process feels secure and reliable. **What do you dislike about iFax?** One downside is that the pricing can feel a bit high for occasional users. It would also be helpful to have clearer information about subscription options and billing. Improving transparency and possibly offering more flexible plans would make the experience even better. **What problems is iFax solving and how is that benefiting you?** iFax solves the problem of needing access to a traditional fax machine when sending important documents. Many offices and institutions still require faxed paperwork, but most people don’t own fax machines anymore. iFax makes it possible to send and receive faxes directly from a phone or computer, which saves time, reduces hassle, and eliminates the need to travel to a print shop or office supply store. This benefits me by making document submission faster, more convenient, and accessible from anywhere. ### 2. iFax has every capability we've ever asked for but couldn't find in other utilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** June 17, 2026 **What do you like best about iFax?** The email-look to the setup makes for simple navigation, and allows us to easily find and see the status of faxes sent/received **What do you dislike about iFax?** We've been using it for over a year and haven't found anything to dislike **What problems is iFax solving and how is that benefiting you?** Biggest was being able to prove that we sent a document when we said we did. Other fax utilities would show we sent a fax but not WHAT was sent. We needed to be able to prove transmission AND what was sent. Thaks iFax! ### 3. simple to use super fast at sending the fax. Like the fact send email to verify it has been sent. **Rating:** 4.5/5.0 stars **Reviewed by:** kathy p. | disability advocate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about iFax?** I appreciate that it sends an email to the recipient to let them know their item is on its way. It's also very straightforward for middle-aged users to understand. I would give it 10 stars. **What do you dislike about iFax?** So far, I haven't found anything I dislike. I always aim to be upfront and leave honest reviews—I don't sugarcoat things and prefer to tell it like it is. **What problems is iFax solving and how is that benefiting you?** As someone who is disabled and unable to drive, I was in a difficult situation when I needed to return some documents that were already late. Without this fax service, the documents would not have arrived in time. It truly saved me, and I found it especially helpful because it was so easy to use, which is important for me given my health issues. ### 4. great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** May 12, 2026 **What do you like best about iFax?** Whole team is using it intuitively. Easy to use for sending faxes and verifying which team member incoming faxes belong to. **What do you dislike about iFax?** Have not found a downside to this program yet. **What problems is iFax solving and how is that benefiting you?** We had one person handling all faxes. This program allows each team member to handle their own fax. ### 5. This is an amazing service! Everything is so simple and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** December 09, 2025 **What do you like best about iFax?** I love the notification that I get in my email that my fax was delivered. I also love that I can type the name of the facility or doctor and it will pull up their fax number without me having to go through previous faxes to find it. **What do you dislike about iFax?** I do not have a downside about iFax at the moment. **What problems is iFax solving and how is that benefiting you?** Keeping all fax numbers up to date and having the convenience of simply looking up the fax number I need. Being able to see a full list of all the faxes that were delivered. Notifying me of a successfully delivered fax so that I do not have to worry when I am away ### 6. Very helpful and I found it easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** September 22, 2025 **What do you like best about iFax?** I needed to fax some financial information as the website I needed to utilize was having some difficulties with the online software accepting my data. Per the financial organization I could try again online, complete the forms and mail or fax. As it is a 10 page document, and took a half hour to complete, I did not want to risk entering everything again and not being accepted on the website. So I printed and faxed, they do not accept e-mailed info due to nature of confidential documents. Using IFax was the perfect solution. I received cofrimation in an e-mail when the fax was sent, which was easy for me to advise the organization when I sent it and to what fax number. I found Ifax provided me with the ease of having a history of my useage as well as retaining my faxed documents. I found it to be a better way to fax then an ordinary fax machine. **What do you dislike about iFax?** There was nothing to dislike. I truly found only positive results. **What problems is iFax solving and how is that benefiting you?** Easy to look at history of when a fax was sent. As well as being able to dowload the fax. if I were to be at an office setting I would really take advantage of things such as folders. ### 7. Secure, easy to use, intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration **Reviewed Date:** July 28, 2026 **What do you like best about iFax?** I like iFax's security features and ease of use best. **What do you dislike about iFax?** I haven't found anything I dislike about iFax. **What problems is iFax solving and how is that benefiting you?** iFax solves the problem of transmitting nonpublic personal information in a way that is secure. ### 8. Streamline Communication with iFax **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology **Reviewed Date:** September 15, 2025 **What do you like best about iFax?** I’ve been using iFax and it has truly simplified the way I manage fax communications. The platform is secure, reliable, and incredibly easy to use, no clunky machines or extra steps. I especially appreciate how intuitive the interface is and how quickly documents are delivered. For anyone looking for a modern, hassle-free way to send and receive faxes, iFax is an excellent solution. **What do you dislike about iFax?** There are a few things I’d like to see improved: Subscription costs can feel high for light or occasional users. Trial and billing terms could be more transparent to avoid confusion. Customer support can sometimes be slow when handling billing or account issues. **What problems is iFax solving and how is that benefiting you?** I no longer worry whether a fax machine is plugged in, has paper, or whether the line is busy. I can send/receive faxes from my phone or computer, even when traveling. If I ever need to send or receive protected health information or other sensitive documents; I have confidence that the tools in place meet regulatory requirements (HIPAA, etc.). That reduces the risk of data breaches or compliance fines. ### 9. Timely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** January 05, 2026 **What do you like best about iFax?** wowwww who would of had thought i needed a a digital fax machine? this came so timely and it works too. I will be using this more often i even subscribed to the subscription for free week trial and it was perfect. Thank you Ifax you saved me from taking a trip to office!!! **What do you dislike about iFax?** I am not sure yet but it works for me and monthly subscription is affordable. **What problems is iFax solving and how is that benefiting you?** it's saving me driving time from going into the location i can just fax it lol. it's no wonder people use digital faxing now. ### 10. Easiest Fax App I’ve ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Angelene A. | Assistant Director Of Nursing , Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about iFax?** I love that I can create a cover page; attach a document & my fax is immediately sent & I get a notification of it being received. No more logging onto my laptop just to send/receive a fax! **What do you dislike about iFax?** I haven’t found anything that I dislike about iFax yet and was really happy that I was able to do a free trial to try it out first. **What problems is iFax solving and how is that benefiting you?** Efficiency. It’s quick and I don’t have to walk all the way down to the front of the building just to scan in documents. I can do it right on my phone/ipad. ### 11. Amazingly Surprised! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** August 26, 2025 **What do you like best about iFax?** Simple, fast delivery, and receipt provided! I only used the fax feature. I am going to stick with iFax. Pretty impressed. Going to upgrade to add feature for efax, etc. I inquired about a question I had, about sending without cover page, and customer service returned and replied promptly to help me. Thank you Team iFax! **What do you dislike about iFax?** No opinion to note, and I was impressed! **What problems is iFax solving and how is that benefiting you?** I have been unemployed for almost a year. It has been very trying waiting for SSDI to finally respond to my application for disability. This whole year under treatment, and financial strapped has been very hard. They mailed documents 8/18, and wanted them filled out and sent back by 8/25 deadline or I would be disqualified. It was really stressful trying to figure out how to fill 60 pages out, and you can't leave anything blank. These docs would of never made it through snail mail. ### 12. Super easy and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning **Reviewed Date:** January 16, 2026 **What do you like best about iFax?** It was so easy to use I didn’t have to go to staples or any office so can fax me anything, I literally fax with my phone which is super cool mean so worth it, it made you cover page which was super helpful **What do you dislike about iFax?** Right now I have no downside of ifax which I think it’s good so far **What problems is iFax solving and how is that benefiting you?** I don’t have to drive to a place to get my stuff faxed and I love that ### 13. I fax was simple and easy to use. I had no idea I would be able to fax a document so quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art **Reviewed Date:** December 13, 2025 **What do you like best about iFax?** Simplicity and ease of use with excellent terms. **What do you dislike about iFax?** The downsides of using fax was that I had to purchase a separate plan for the actual fax number. It would be best if one could just fax a document for a one time flat fee. Or a certain number of documents for a one time flat fee. **What problems is iFax solving and how is that benefiting you?** I didn’t have to get out of my bed in the cold weather in order to fax a document. This app allowed me to fax important documents from the comfort of my own home. ### 14. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** January 19, 2026 **What do you like best about iFax?** I like that I can send HIPPA compliant faxes safely and securely, also that I can upload documents from my computer **What do you dislike about iFax?** I can honestly say there is nothing that I dislike, **What problems is iFax solving and how is that benefiting you?** less paperwork that needs to be printed out, I can easily just upload whatever document that I need to send quickly, and I also get the notification sent to my email when the fax has gone through ### 15. Quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** January 15, 2026 **What do you like best about iFax?** Ease of use, it was very easy to setup an account and send over a fax. **What do you dislike about iFax?** I’d say just the pricing. I think it could be cheaper for personal use. **What problems is iFax solving and how is that benefiting you?** I had to send a fax to my health insurance company in order to dispute a claim, and I didn’t know it would be so easy to do it online and that could even do it through my phone. ### 16. I am the owner of my company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 09, 2025 **What do you like best about iFax?** I feel like the price point is good for the services offered. It is very user friendly and easy to use. **What do you dislike about iFax?** I feel the program runs a little slow and it takes a while for the faxes to pop up. Sometimes I accidentally click the AI or user credit thing and I don't mean to and there isn't a way to undo it. **What problems is iFax solving and how is that benefiting you?** I fax benefits me because Doctors are able to send referrals to me through fax. Insurance companies also send me updates through ifax. ### 17. Effortless and Secure Document Retrieval Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah S. | Self-employed, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2025 **What do you like best about iFax?** Easy to use, accessibility, useful, and helpful when retrieving secure documents. **What do you dislike about iFax?** The cost of IFax could be a little morecost-effective personally, but I understand that it’s not a very common thing to receive facts via mobile. **What problems is iFax solving and how is that benefiting you?** it allows me to retrieve documents from medical agencies and businesses where I would only have to to retrieve it via mail otherwise. ### 18. Super fast and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** January 09, 2026 **What do you like best about iFax?** Fast and easy set up! Not too complicated to understand :) **What do you dislike about iFax?** The only thing I "dislike" is it auto populates a fax number that isn't associated with my business. I'm not sure if this is an incognito fax # or not? **What problems is iFax solving and how is that benefiting you?** I no longer have to scan with my phone to upload an image that isn't clear. Scan to fax right from my desk! ### 19. Easiest fax I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** December 17, 2025 **What do you like best about iFax?** I like that I can use IFax directly from my computer. Just a few taps and within 2 minutes my fax is delivered! **What do you dislike about iFax?** There is nothing I do not like about IFax! **What problems is iFax solving and how is that benefiting you?** The biggest problem its helped me with is knowing for sure if my fax has been received. Also, I do not have to stand at the fax machine anymore and wait for a free line for the fax to be transmitted. ### 20. It’s very easy to use!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** December 29, 2025 **What do you like best about iFax?** I really like how everything is organize in the app, it makes the online interaction more interesting. **What do you dislike about iFax?** I don’t really “dislike” anything about iFax, I really appreciate the free trial because I need to submit important documents. **What problems is iFax solving and how is that benefiting you?** iFax is solving problems like communication with organizations when their pages are not working. This is a good way to help me solve any issues related to start my adulthood. ### 21. Very Easy To Use and Saves a Trip to town! **Rating:** 5.0/5.0 stars **Reviewed by:** James J. | Frozen Food Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about iFax?** Simple, easy to use, and clean setup. Worth buying. **What do you dislike about iFax?** Can’t think of anything yet. I am happy so far. **What problems is iFax solving and how is that benefiting you?** IFax is saving me time and money driving to town to fax important documents to my doctor. ### 22. Great Firs Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** December 17, 2025 **What do you like best about iFax?** Ease of use for someone without fax machine. Also, built in cover page very useful **What do you dislike about iFax?** No downsides that I can see so far assuming that notices of "sent" are accurate **What problems is iFax solving and how is that benefiting you?** On few occasions when I need to fax, since I don't have a machine, I can fax from my desktop and don't have to go to the UPS store to send a fax, which I did until I heard of you guys ### 23. Unmatched efficiency and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Susan S. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about iFax?** The ability to send a fax from your email or the online dashbord makes everything beyond easy. And the customer service is unlike anything I have ever experienced from any type of company. The training we received was comprehensive and the trainer was available when we first launched. Being able to have the fax numbers be virtual is also a bonus. **What do you dislike about iFax?** I can honestly say there is nothing that I dislike about iFax. I constantly recommend it to people. **What problems is iFax solving and how is that benefiting you?** It allows for HIPAA compliant faxes that enable you to upload attachments without having to waste paper. It also prevents faxes coming through with confidential health information from laying on a counter becasuse they came through a regular fax line. Additionally having folders where you can catalog faxes and confirmation of delivery and being read make it easy to know that a fax has gotten through successfully. **Official Response from Emily Jarvis:** > Thank you so much for this thoughtful review. We’re thrilled to hear that iFax has made your workflow easier and more secure, and we’re so proud of our customer-facing teams for making a strong impression during onboarding and support! Your use of virtual numbers, folders, and HIPAA-compliant delivery is exactly the kind of impact we aim for, and we’re so glad it’s working well for you. We truly appreciate your recommendation and are grateful to have you in the iFax community. ### 24. Super easy and dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 01, 2025 **What do you like best about iFax?** I went looking for an internet based fax program while traveling. I am on the road a lot and used to wait until I was back at my office to send all of my faxes. Now, whenever I have internet, I can fax. Super helpful and easy to use. **What do you dislike about iFax?** I havent found anything I dislike about about the program at this time **What problems is iFax solving and how is that benefiting you?** I now have the ability to fax while I am traveling away from my office ### 25. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 12, 2026 **What do you like best about iFax?** The ease of installation and use, how quickly the fax was sent and the confirmation delivered right to my inbox. **What do you dislike about iFax?** While I was sending a fairly simple fax and didn't get to experience something more detailed, I didn't identify anything concerning. **What problems is iFax solving and how is that benefiting you?** The need to transmit documentation via fax without access to a physical fax machine. ### 26. BEST FAX APP EVER **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** July 02, 2025 **What do you like best about iFax?** The iFax app is a highly reliable and user-friendly solution for sending and receiving faxes directly from your smartphone or computer. It’s especially helpful for professionals who need to securely transmit documents without the hassle of physical fax machines or trips to a print shop. One of the standout advantages of iFax is its simplicity and efficiency—users can send faxes in just a few taps, with support for a wide range of file formats. Compared to other fax apps, iFax offers strong encryption for security, global faxing capabilities, and cloud storage integration, making it a top choice for businesses and individuals who need fast, secure, and convenient faxing on the go. **What do you dislike about iFax?** its pricing can be relatively high compared to other fax apps, especially for users who only need to send occasional faxes. A more flexible pay-per-use option could benefit casual users. **What problems is iFax solving and how is that benefiting you?** its helped me asily fax documents so i dont have to go out of my way or travel to a fax location. ### 27. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** May 15, 2026 **What do you like best about iFax?** It is very friendly user faxing out & receiving faxes & attaching documents. **What do you dislike about iFax?** I haven't found anything I dislike with iFax. **What problems is iFax solving and how is that benefiting you?** It is great that it is coming through the internet. ### 28. The best fax service I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** December 16, 2025 **What do you like best about iFax?** Very simple and easy to use. No issues at all with faxing. I love the fact how you can store documents, create folders, many other features. **What do you dislike about iFax?** Nothing. Everything is awesome. I have had no issues with this service. **What problems is iFax solving and how is that benefiting you?** Making it very easy and affordable to fax. Its right at my fingertips. I dont have to search for a company and spend lots of money to send documents. ### 29. Reliable Fax App for Urgent Personal Needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** December 24, 2025 **What do you like best about iFax?** The most helpful feature is being able to send faxes directly from my phone anytime, even on holidays like Christmas Eve, with clear delivery confirmations and receipts—perfect for urgent personal needs like dealing with Medical facilities. **What do you dislike about iFax?** The payment prompts are confusing, and the pricing feels too high and unreasonable for occasional or seasonal use. I only fax a few times a year, so it adds up quickly. **What problems is iFax solving and how is that benefiting you?** of needing to send official faxes quickly without access to a traditional fax machine, especially for urgent personal matters like communicating with medical facilities or government agencies on holidays or after hours. ### 30. So easy to use! Cuts down on paper. I enjoy that I receive an email transmission report. **Rating:** 5.0/5.0 stars **Reviewed by:** Angie M. **Reviewed Date:** November 25, 2025 **What do you like best about iFax?** Very easy to use, cuts down on paper, faster than using a standard fax machine, generates a cover sheet for you! **What do you dislike about iFax?** Only two people in my organization get the faxes that are sent to us, so I rely on them to send them to me. The new tech can be difficult to navigate for some who are more used to old fashioned fax machines. **What problems is iFax solving and how is that benefiting you?** Saves money, streamlines the process of sending/receiving faxes ### 31. Great service to use **Rating:** 5.0/5.0 stars **Reviewed by:** Karina F. | Managing partner **Reviewed Date:** January 05, 2026 **What do you like best about iFax?** Easy to use and love that I get a confirmation that the fax went through. **What do you dislike about iFax?** Great free service and reasonable if you want to keep it. **What problems is iFax solving and how is that benefiting you?** We no longer have a fax machine and using IFax solved this problem. ### 32. iFax provides a seamless online faxing that's fast, and user-friendly, perfect for fax machines. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration **Reviewed Date:** January 10, 2026 **What do you like best about iFax?** Faxes transmit in under two minutes with crisp quality for text documents **What do you dislike about iFax?** Nothing it's working good with an interactive and friendly UL **What problems is iFax solving and how is that benefiting you?** iFax transformed my workflow, reliable for occasional or high-volume needs, and the free tier works great for basics. Highly recommend for anyone needing modern faxing. ### 33. An intuitive and comprehensive faxing service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** October 20, 2025 **What do you like best about iFax?** The extent to which you can comprehensively control all facets of your faxing is amazing. And yet, when you really just need basic functionality, the interface is straightforward enough that it's easy to handle those situations. **What do you dislike about iFax?** It'd be nice if the services that are only for pro plan were indicated as such visually without having to click on them to find out they're unavailable without upgrading from plus. **What problems is iFax solving and how is that benefiting you?** It provides a reliable, fast, easily configured, HIPAA compliant faxing service for testing fax machine setups in various environments. ### 34. Easy and convenient to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda G. **Reviewed Date:** January 02, 2026 **What do you like best about iFax?** I like how I can easily fax information safely through my cellphone. I like how this is also HIPAA compliant **What do you dislike about iFax?** I have yet to find any disadvantages of using iFax **What problems is iFax solving and how is that benefiting you?** When my office’s fax machine is down I can readily rely on iFax to assist in my daily work needs ### 35. I like how simple the entire set up and app is. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** January 13, 2026 **What do you like best about iFax?** The simplicity... unlike other apps, it is simple to set up and do everything. **What do you dislike about iFax?** I think price should have been slightly less and free trial should be better for the users to try before buying the product. **What problems is iFax solving and how is that benefiting you?** It helps me automate the fax sending. ### 36. Great and fast cheap as well easy to use if your new to online apps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration **Reviewed Date:** November 21, 2025 **What do you like best about iFax?** It's quick and so easy to use iam not to good with apps and computers but this app took me like 5 minutes to learn and use the app is great **What do you dislike about iFax?** I can't really say anything bad it's quick to the point and easy simple enough for anyone **What problems is iFax solving and how is that benefiting you?** Getting my fax out quick and simple no waiting for a free fax machine also I can do it from any place ### 37. The Most Efficient Online Fax Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** January 07, 2026 **What do you like best about iFax?** IFax is simple to navigate and the basic plan offers great features like a contact address book to save reoccurring fax recipients **What do you dislike about iFax?** The plan has to be upgraded to receive faxes **What problems is iFax solving and how is that benefiting you?** I am able to conveniently fax directly from my desk or mobile device. ### 38. very simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** January 20, 2026 **What do you like best about iFax?** iFax is very simple to use and I don'tneed aditional hardware or software. **What do you dislike about iFax?** The only downside is that I didn't know about this tool earlier. **What problems is iFax solving and how is that benefiting you?** iFax allows me to send faxes from my desk without additional expense. ### 39. Ifax makes it simple and convenient to send fax anywhere anytime. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design **Reviewed Date:** January 15, 2026 **What do you like best about iFax?** Quick and simple, all you need is the information you’re sending and the number you’re sending it to. **What do you dislike about iFax?** Pricey for something that is rarely needed. **What problems is iFax solving and how is that benefiting you?** Sending fax conveniently from your couch or wherever on the go from your device. ### 40. It is easy to use, fast & simple enough for anyone to use! I recommend it to everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** November 28, 2025 **What do you like best about iFax?** How fast, and simple it Was to send a fax. **What do you dislike about iFax?** I did get a little confused at first why I couldn't use my pics, but it was for that reason specifically, I needed to upload pdf docs. **What problems is iFax solving and how is that benefiting you?** It solved my issue of being able to get important paperwork to a government agency before the end of November and it did just that! ### 41. Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany-Ann D. | Merchandising Specialists, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2025 **What do you like best about iFax?** Easy to use and simple start-up. Was great for one time use, but inexpensive for continual usage! Would recommend **What do you dislike about iFax?** The continuous pop-ups to subscribe was a little annoying after setting up declining the second time **What problems is iFax solving and how is that benefiting you?** Quick and efficient, didn't have to run out to store ### 42. A Life Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** February 22, 2026 **What do you like best about iFax?** What’s most helpful is it eliminates the needs for additional equipment and to be stationary. Faxes are sent straight to my email. How much more convenience can you get? **What do you dislike about iFax?** The cost. I wish it were more affordable. **What problems is iFax solving and how is that benefiting you?** It allows me to receive and send faxes from anywhere and without being tethered to the office. ### 43. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation **Reviewed Date:** January 15, 2026 **What do you like best about iFax?** fast and reliable to use all the time, and the best for me **What do you dislike about iFax?** i have not complain cause they give methe best of what i requested. **What problems is iFax solving and how is that benefiting you?** it benefit in many way which is more private. ### 44. Love how easy it is to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** January 08, 2026 **What do you like best about iFax?** The upside about using iFax is that I can use it on the go. I can access my faxes and send faxes at anytime! **What do you dislike about iFax?** Just recently started using iFaxs and so far I have no complaints! **What problems is iFax solving and how is that benefiting you?** none ### 45. I love the flexibility of Ifax. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** November 19, 2025 **What do you like best about iFax?** the flexibility, and easy access to a quick processes of sending and receiving **What do you dislike about iFax?** nothing yet, so far so good, nothing is bringing me a downfall for this program **What problems is iFax solving and how is that benefiting you?** I love the quick notifications of a new fax received, and a quick overlook, and the ability of saving paper before i can save to the required area it needs to be in. ### 46. Efficient, Secure and Perfect for Accounting Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** August 06, 2025 **What do you like best about iFax?** What I liked most about iFaxApp.com is its seamless blend of security, convenience, and professionalism, especially for accounting workflows. Here’s what stood out: - End-to-End Encryption: Essential when sending sensitive financial documents to clients or the CRA. It feels good knowing everything is protected. - Cross-Platform Access: Whether I'm at my desk or on the go, I can send and receive faxes from my phone, tablet, or computer. No clunky hardware needed. - Instant Delivery & Confirmations: I get real-time updates and delivery receipts, which is perfect for compliance and audit trails. - User-Friendly Interface: Clean, intuitive design that doesn’t require a tech background to navigate. For accountants, it’s a game-changer. It removes the friction from document sharing and adds a layer of trust and efficiency that traditional methods cannot match. **What do you dislike about iFax?** - Limited Document Editing Before Sending: If you need to annotate or make last-minute changes to a PDF or form, you’ll likely need a separate app before uploading it to iFax. - Pricing Structure: While the service is reliable, some users may find the subscription tiers a bit steep, especially if you only send a few faxes per month. That said, these are relatively minor compared to the overall value it provides. If they added a few accounting-specific features, it could become an even more indispensable tool. **What problems is iFax solving and how is that benefiting you?** Proof of Delivery and Audit Trail Problem: With email or mail, it’s hard to prove when something was sent or received. Solution: iFax provides instant delivery confirmations and timestamps. I have a clear audit trail for compliance and client reassurance, which is crucial during tax season or CRA reviews. ### 47. Excellent Experience for our Healthcare Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** December 04, 2025 **What do you like best about iFax?** We have had a great experience since we switched to Ifax. We have not had any issues with lost faxes, connection issues. **What do you dislike about iFax?** No downside :) We have not had any issues. **What problems is iFax solving and how is that benefiting you?** We have several faxes coming in and out throughout the day. Knowing we have a reliable system makes a world of difference. ### 48. Happy small business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** January 06, 2026 **What do you like best about iFax?** So easy to scan, send, sort, respond … right from my phone! And hippa complient:) **What do you dislike about iFax?** I don’t have any dislikes… well maybe I pay for more than I actually use. I’ll look and see if there are pricing plans:) **What problems is iFax solving and how is that benefiting you?** I need to be HIPAA compliant as a mental health counselor. I office alone so I don’t need or want an actual fax machine/copier taking up space. Love accessing this from my phone. SO easy! ### 49. so easy to send and receive faxes from your laptop! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** January 09, 2026 **What do you like best about iFax?** It's easy to create a fax and see if it's been delivered. Free trial is great for checking out the features before paying. **What do you dislike about iFax?** I haven't found any yet. Maybe the cost. **What problems is iFax solving and how is that benefiting you?** faxing saves time mailing. ### 50. A great and efficient product **Rating:** 5.0/5.0 stars **Reviewed by:** Kory H. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about iFax?** iFax is very simple to use and very reliable. I have used multiple fax services in my experience, and iFax has been proven to be the most reliable. They offer training anytime that is needed, and the iFax support team is great. I work with one of their account reps, Ray, as needs arise and he is fantastic. One of my favorite things about iFax from an administrator perspective is their SSO feature. **What do you dislike about iFax?** The only downside I have experienced with iFax is that there has been one carrier we were unable to port a number from. Also, I do believe the costs are high and could be more lenient on per user costs. **What problems is iFax solving and how is that benefiting you?** iFax provides a simple and intuitive way for our health organization to send secure and protected faxes to multiple organizations. - [View iFax pricing details and edition comparison](https://www.g2.com/products/ifax/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A25%3A38+-0500&secure%5Bsession_id%5D=83e45ef0-4859-49bc-a3f0-1eb5b61c77ac&secure%5Btoken%5D=74dcab174f51c7314550469843b4138b1568ee76f2a249d416c45f166fc8300f&format=llm_user) ## iFax Integrations - [Box](https://www.g2.com/products/box/reviews) - [DeepCura AI](https://www.g2.com/products/deepcura-ai/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Elation Health](https://www.g2.com/products/elation-health/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iFax Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Documents** - Editing - Document Signature - Storage - Fax to Email - Document Storage - Secure Data Storage - Electronic Signature **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration - Active Directory Integration - Third-Party Integrations - File Transfer **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts - Print Management - File Management - Invoice Management - Email Management - Compliance Management - Communication Management - Call Center Management - User Management - Email to Fax - Fax Management **Additional Functionality** - Full Text Search - HIPAA Compliant - Audit Trail - Delivery Tracking - Multiple Format Support - Access Controls/Permissions - FoIP - Purchasing & Receiving - SMS Messaging - CRM - Whitelisting/Blacklisting - Status Tracking - Multiple User Accounts - Archiving & Retention - Encryption - Document Templates - Generative AI - Self Service Portal - Electronic Faxes - Collaboration Tools - AI Copilot - Voice Mail - Automated Routing - Reporting & Statistics - API - Alerts/Notifications - Caller ID - SSL Security - Role-Based Permissions - Activity Tracking - Monitoring - Contact Database ## Top iFax Alternatives - [HelloFax](https://www.g2.com/products/hellofax/reviews) - 4.5/5.0 (57 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) - 4.6/5.0 (184 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) - 4.4/5.0 (204 reviews)